Practical eCommerce

MAY 29, 2024

This installment of our weekly rundown includes updates on generative AI, product images, page speed optimization, automated marketing, omnichannel management, and more. The post New Ecommerce Tools: May 29, 2024 appeared first on Practical Ecommerce.

eCommerce 94

eCommerce Omnichannel Management Marketing 94

Retail TouchPoints

MARCH 6, 2023

Walmart Health plans to open 28 new locations in 2024, bringing the total number of sites to more than 75 and expanding its footprint into two new states — Missouri and Arizona. With 90% of the U.S. With these new locations, we will bring to life some of the feedback we’ve heard from listening to our patients,” Carmouche added.

Electronics 276

Electronics Omnichannel Technology Customer Experience 276

Retail TouchPoints

JANUARY 9, 2024

The chainwide rollout is expected to be completed in Q1 2024. The youth-oriented retailer chose the Nedap solution for its ability to help improve inventory accuracy and enhance omnichannel fulfillment capabilities, including increased usage of buy online, pick up in-store (BOPIS) functionality.

Omnichannel 201

Omnichannel Fulfillment Social Media Operations 201

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey? Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.”

Retail 195

Retail Article Omnichannel Customer Experience 195

Practical eCommerce

MARCH 25, 2024

This week's rundown includes new tools for livestream commerce, cross-border transactions, logistics, omnichannel sales, customer experience, fraud prevention, and more. The post New Ecommerce Tools: March 25, 2024 appeared first on Practical Ecommerce.

eCommerce 129

eCommerce Omnichannel Customer Experience Customer 129

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 258

Sporting Goods Technology Omnichannel Operations 258

Retail TouchPoints

NOVEMBER 13, 2023

One aspect of this expanded growth story is Brooklinen’s growing store count: the company has nine to date, with plans to “thoughtfully grow” its fleet by the end of 2024. RTP: What have been your strategic areas of focus through 2023 and how will they drive your priorities in 2024?

Omnichannel 226

Omnichannel B2B Channel Customer 226

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). With all that in mind, it seems clear that AI is set to have another big year in 2024.

Retail 289

Retail Customer Experience Technology Operations 289

Retail TouchPoints

MARCH 29, 2023

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. And I’m delighted that Adrian’s role has greatly expanded, leveraging his deep strategic expertise, commitment to omnichannel operational excellence and strong financial discipline.”

Home Furnishings 230

Home Furnishings Omnichannel Supplies Operations 230

Groove

APRIL 16, 2024

This starts with the platform's omnichannel capabilities that allow business owners to deliver seamless shopping experiences across multiple channels, including web, mobile, social media, and in-store. Salesforce Commerce Cloud also offers a deep integration with Salesforce's customer relationship management (CRM) platform.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Retail TouchPoints

JUNE 3, 2024

JD Sports will implement the AI Search solution from Algolia as it seeks to modernize its online presence and stores based on an omnichannel, composable approach. In April 2024 JD Sports beefed up its U.S. Adoption of the solution complements the retailer’s rebranding as simply JD. The retailer had entered the U.S.

Omnichannel 207

Omnichannel Technology eCommerce Channel 207

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Real-time inventory management is not just a technological upgrade; it’s a strategic tool for omnichannel retailers.

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130

Retail TouchPoints

DECEMBER 8, 2023

29, 2024, a few months prior to Bergh’s departure, which is scheduled for April 26, 2024. Bergh has been elected as Executive Vice Chair of the Levi’s board until his retirement date, after which he will transition to the role of senior advisor until the end of the company’s 2024 fiscal year.

Travel 243

Travel Omnichannel Consumer Marketing 243

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. Omnichannel doesn’t mean “starts online” and retailers automatically embrace it. More fluid.

Supplies 274

Supplies Fulfillment Retail Omnichannel 274

Retail TouchPoints

MARCH 3, 2023

The retailer expects the existing economic pressures to carry over into the coming year, with comparable sales down 3% to 6% in fiscal 2024, but said its fortunes should improve in fiscal 2025 and beyond. “We Comparable sales fell 9.3% as overall revenue dropped to $14.7 billion , down from $16.4 billion in Q4 2022.

Omnichannel 280

Omnichannel Operations Technology Improvements 280

Practical eCommerce

FEBRUARY 13, 2024

This week's installment includes updates on fulfillment, reverse logistics, international shipping, omnichannel commerce, retail analytics, and headless ecommerce. The post New Ecommerce Tools: February 13, 2024 appeared first on Practical Ecommerce.

eCommerce 89

eCommerce Omnichannel Fulfillment Shipping 89

Digital Doughnut

MARCH 13, 2024

This article unveils expert insights into the top digital marketing trends for 2024. Plus, we discuss the importance of customer privacy, interactive content, and omnichannel strategies to engage your audience effectively.

Marketing 98

Marketing Omnichannel Article Customer 98

Retail TouchPoints

JANUARY 11, 2023

alone by 2024, accounting for 20% of total digital ad spend, according to Insider Intelligence. It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media. Retail media spend is projected to reach more than $61 billion in the U.S.

Omnichannel 260

Omnichannel BigCommerce Retail Social Media 260

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

APRIL 25, 2024

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. Last year, 20 stores opened or expanded, and more than 20 plan to make their debut in 2024.

Customer Experience 213

Customer Experience Fulfillment Omnichannel Events 213

Retail TouchPoints

JUNE 4, 2024

Mark Hardy, Head of Walmart Data Ventures, discussed the Walmart Luminate suite of digital insights tools in January 2024. In comments shared with Retail TouchPoints for this article, Hardy said: “In recent years, omnichannel customer expectations have changed around price, assortment and experience.

Omnichannel 186

Omnichannel Article Customer Other 186

Retail TouchPoints

MARCH 6, 2024

In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care. Warby Parker, which began life as a pure-play DTC retailer, opened 40 stores in 2023 for a total of 237 and plans to open another 40 stores this year.

Omnichannel 247

Omnichannel Retail Management Customer 247

Retail TouchPoints

JANUARY 17, 2024

The new Ikea stores will be located in Austin, Texas (scheduled for summer 2024), the Atlanta metro area, and two locations in greater Los Angeles. Looking past 2024, Ikea is planning to open stores in Annapolis and Gaithersburg, Md.; Katy, Texas; and other locations to be named later.

Retail 144

Retail Other Customer Fulfillment 144

Retail TouchPoints

DECEMBER 13, 2023

the parent company of Tommy Hilfiger and Calvin Klein , has made two key executive appointments designed to bring the business into a new era of omnichannel growth and transformation. Hwang-Judiesch has had a successful retail career driving brand and market growth for omnichannel brands such as Carter’s Oshkosh , Esprit and Ulta Beauty.

Omnichannel 213

Omnichannel Consumer Retail Marketing 213

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. Brooklinen’s physical expansion was inspired by 227% year-over-year sales growth at its retail stores in Brooklyn and Manhattan. .

Operations 234

Operations Shipping Costs Omnichannel Customer Data 234

Salsify

DECEMBER 21, 2023

Consumer trend forecasting for 2024 promises a fun year filled with amazing opportunities for brands to connect with customers.

Consumer 156

Consumer Customer Omnichannel eCommerce 156

Retail TouchPoints

APRIL 24, 2024

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

Omnichannel 229

Omnichannel Accessories Presentation Consumer 229

Retail TouchPoints

JANUARY 2, 2024

Bobby Stephens, Principal at Deloitte Consulting and a leader in Deloitte Digital’s Retail & Consumer Products practice, shared insights to help guide retailers’ priorities in 2024 and beyond.

Consumer 249

Consumer Shipping Costs Customer Retention Information 249

Retail TouchPoints

MARCH 13, 2024

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities — online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

Multi-channel 223

Multi-channel Payment Services Consumer Automotive 223

SheerID

MARCH 14, 2024

Boost sales & loyalty with an Omnichannel Rewards Strategy. Learn to offer exclusive discounts across multiple channels, engage communities & stand out.

Omnichannel 88

Omnichannel Channel Customer Loyalty Blog 88

Retail TouchPoints

OCTOBER 3, 2023

is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. beginning in 2024.” Macy’s Inc. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. in a statement. “Our in a statement.

Omnichannel 233

Omnichannel Operations Presentation Marketing 233

Retail TouchPoints

NOVEMBER 20, 2023

With pre-populated data, automated rollups and real-time collaboration tools, buyers will be able to easily view and analyze assortments across brands, categories and attributors, resulting in more customer-centric omnichannel assortments.

Department Stores 251

Department Stores lightspeed Omnichannel Accessories 251

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. For Q4 2024, Best Buy’s comp sales fell 4.8%

POS 245

POS Omnichannel Mobile Improvements 245

365 Retail

MARCH 12, 2024

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries.

Technology 62

Technology Payment Services Retail Events 62

Retail TouchPoints

MAY 3, 2024

” Building the Save Mart Companies’ Omnichannel Portfolio Instacart and the Save Mart Companies first partnered in 2019 to launch same-day delivery across all of the grocer’s brands.

Retail 241

Retail Omnichannel Mobile Operations 241