Retail TouchPoints
JUNE 13, 2023
In our post-pandemic world, online shopping behavior is rapidly changing — and modern ecommerce businesses need to adapt to keep up. Today, we’re sharing five major emerging conversion optimization trends that your online business should incorporate to meet those changing behaviors, increase your online conversion rate and boost your overall revenue.
Retail TouchPoints
JUNE 12, 2023
It’s no secret that Gen Z prefers brands with reputations that align with their own beliefs, or that modern shoppers are savvy to brands that talk the talk but don’t actually walk the walk. Developing a company that truly builds environmental, social and governance (ESG) principles into its structure is a long, difficult road, and it requires retailers to look at themselves openly and honestly before they can even begin. “ I think it starts with vulnerability ,” said Alfred Ishak, who is the Sen
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Forrester eCommerce
JUNE 15, 2023
Change fatigue is not about stamina; it’s about a lack of perceived value. Read this blog to learn the key steps to stop fatigue from creeping into your transformation journey.
GetElastic
JUNE 15, 2023
Today, online commerce is centered around driving traffic and conversions to websites. Lately, I’ve been thinking, what happens when ChatGPT-style search engines send people answers, rather than links? In recent months, both Microsoft and Google released chat-enabled, question-answering search offerings powered by generative AI. Google also recently announced a conversational integration into its Shopping Graph.
Speaker: Jennifer Wright and Nick Barron
Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.
My Wife Quit Her Job
JUNE 12, 2023
Today, I’m thrilled to have Jim Kennemer on the show. Jim and I met randomly on a panel run by Global Sources. And when we met, I knew I had to have him on the show. Jim is the founder of Cosmo Sourcing and he’s helped hundreds of clients source more than $100 million worth of products from both China and Vietnam. Production and sourcing have been slowly shifting away from China to places like Vietnam and Jim just happens to be a sourcing expert for Vietnam.
Retail TouchPoints
JUNE 16, 2023
In Shein ’s ongoing efforts to stave off the threat of rival discount shopping app Temu (which overtook Shein as the No. 1 shopping app in America in April 2023), the company is expanding its product assortment beyond fashion and has signed agreements to sell products from brands including Skechers and Lansinoh. The product expansions will be enabled by Shein’s newly launched integrated marketplace , which opens the platform to third-party sellers.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Wiser
JUNE 13, 2023
For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. Excel spreadsheets have long been the go-to tool for this task, but as companies grow and their pricing needs become more complex, it can be difficult to keep up with changes in pricing using Excel alone. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.
My Wife Quit Her Job
JUNE 15, 2023
Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. In this episode, I’ll highlight and explain the latest developments in the e-commerce industry and how they’re shaping the future of shopping. What You’ll Learn 2023 Ecommerce Trends The Rise Of Social Ecommerce The Year Of Artificial Intelligence (AI) Other Resources And Books Order My Book And Get $690 In Bonuses The post 468: Ecommerce Is Changing And Th
Retail TouchPoints
JUNE 15, 2023
A retailer’s marketing campaign is only as good as the creativity behind it, no matter how advanced the tools used to communicate it may be. This axiom is just as applicable to a modern metaverse-centered push as it is to an old-fashioned email campaign. It comes down to understanding and making the most of the medium, which Coach has taken to heart in its approach to digital innovation. “I dedicated my life making substantive experiences for people using whatever tools are available,” sai
Forrester eCommerce
JUNE 15, 2023
Change resistance can derail be best transformation roadmap. Read this blog to learn about the most common mistakes to avoid.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Fastr
JUNE 15, 2023
Allison Vernerey, Zmags VP of Product Management, to Participate in CommerceNext’s Roundtable Discussion Series We are very excited to announce that Allison Vernerey, Zmags' VP of Product Management, will be participating in a roundtable discussion at CommerceNext’s Ecommerce Growth Show , June 20-21, at the New York Hilton Midtown (1335 6th Avenue) in New York City.
My Wife Quit Her Job
JUNE 16, 2023
In today's fast-paced world, online shoppers are increasingly drawn to membership programs that offer a range of benefits. One of them is Walmart Plus, a membership program offered by the retail giant. But how does Walmart Plus compare to Amazon Prime, and is it worth signing up for? Find out in this Walmart Plus review. The post Walmart Plus Benefits: Is It Worth It Versus Amazon Prime?
Retail TouchPoints
JUNE 12, 2023
Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.
Forrester eCommerce
JUNE 16, 2023
The Canada CX Index 2023 shows brands backsliding on performance. Read about the results and meet two brands that beat the odds and improved their CX Index scores in a tough year.
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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p
Ecommerce Platforms
JUNE 15, 2023
If you’d like to migrate to Shopify, you’re in the right place. For the most part, it’s a wise choice to migrate your online store to Shopify, assuming you know the right steps. The goal is to cut down on as much manual work as possible, but also ensure that every aspect of your previous site gets transferred over to Shopify. Having said that, you should know that any site migration to Shopify (whether it’s from Bigcommerce, WooCommerce/WordPress, Wix, or Squarespace) mainly focuses on transferr
Salsify
JUNE 15, 2023
German sales revenue hit 631.9 billion euros in 2022, according to Statista , making it an excellent revenue source and future opportunity for brands worldwide.
Retail TouchPoints
JUNE 15, 2023
Stitch Fix has named former Macy’s Chief Customer and Digital Officer Matt Baer to the role of CEO and a member of the Board of Directors, effective June 26, 2023. Founder, interim CEO and Executive Chairperson of the Board Katrina Lake will work closely with Baer as he transitions into the role, then will continue on in her role as Executive Chairperson.
Forrester eCommerce
JUNE 15, 2023
Read about the four categories of insights that portfolio marketers should consider when aiming to advance business outcomes, drive customer experiences, and support their organization’s growth strategy.
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Ecommerce Platforms
JUNE 14, 2023
So, you want to migrate from Wix to Shopify? There are many reasons to do so (which we explain below), but it’s important to walk through the appropriate steps to ensure your migration goes as smoothly as possible. In this guide, we cover how to migrate from Wix to Shopify manually and with an app. We also explore why to migrate to Shopify, and the FAQs you might need to use during the process.
365 Retail
JUNE 12, 2023
Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.
Retail TouchPoints
JUNE 15, 2023
I don’t usually write stories in the first person, but I was inspired by Johnny Earle, Founder of Johnny Cupcakes — a “bakery” that doesn’t sell real food — to bend the rules of journalism just a bit. One of the big takeaways from his keynote at the 2023 Retail Innovation Conference & Expo in Chicago was about the importance of thinking outside the box as a way to stand out from the crowd: “Don’t just check boxes; create new boxes to check.
Forrester eCommerce
JUNE 15, 2023
Storage is a fundamental element of enterprise compute. Everyone’s data must go somewhere. Up until recently, mechanical spinning disk has been the default storage media for very large data needs. Flash media has steadily eaten away at the hard-disk footprint in the data center, however. Originally, flash attacked performance-oriented workloads.
Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes
Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.
Ecommerce Platforms
JUNE 13, 2023
Whether you’re already a Revolut user or in the market for a new financial solution, you might be interested to learn more about Revolut Ultra: Revolut’s new and highly anticipated premium account. Ultra is due to drop in Spring 2023…so any day now. In light of that, I thought I’d provide a quick rundown of everything I know so far about Revolut’s new plan.
RetailDive
JUNE 16, 2023
The facility is the company’s largest to date and will move the retailer closer to its goal of offering two-day delivery to 95% of the U.S. population.
Retail TouchPoints
JUNE 14, 2023
Nearly every major retailer has embraced consumer demands for quick and easy delivery. In fact, experts predict that online food delivery alone will become a $32 billion industry by 2024. The rise of delivery services has made it easier for consumers to get purchases more quickly and for retailers to offer these services more widely. From the convenience of same- or one-day shipping provided by large online marketplaces to the luxury of having groceries or dinner delivered to your front door, th
Forrester eCommerce
JUNE 14, 2023
Industry CRM is a clear choice in economic downturns for companies that are looking to get sustainable value from their tech investments. Our data at Forrester backs this up: Industry solutions grow at a compounded annual growth rate of 13.9%, a rate faster than horizontal customer experience tech.
Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global
In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!
Ecommerce Platforms
JUNE 13, 2023
Are you already a Revolut user and want to know more about the different services Revolut offers? Perhaps you want to ensure you’re using the best possible Revolut account for your needs? Or maybe you’re looking for a new financial app to help you manage your money? In either instance, you might be interested in what Revolut Pro offers. In light of that, I’m putting Revolut Pro under the microscope, so hopefully, by the end of this review, you’ll have a better idea of whether this service is a g
RetailDive
JUNE 15, 2023
Starting with women’s tops, the feature allows shoppers to see how certain products would look on a model of their choice.
Retail TouchPoints
JUNE 12, 2023
T&T Supermarkets , a Canadian grocery chain specializing in Asian products, will open its first U.S. store in the Seattle suburb of Bellevue, Wash. in summer 2024. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd.
Forrester eCommerce
JUNE 14, 2023
In 2023, the tech sector is seeing shrinking growth, pressure on profits, and price hikes. Understandably, there are a lot of questions around what these price changes mean, and how contract negotiations should be approached amidst this uncertainty.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
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