Retail TouchPoints

SEPTEMBER 20, 2022

Fortunately for most brands, increased costs associated with building audiences in new channels may result in the kind of long-term customers and revenue that they need to survive whatever comes next. A full two-thirds of marketers in a 2022 survey reported that direct mail was consistently delivering the best ROI of any channel they used.

Omnichannel 264

Omnichannel Marketing Social Media Channel 264

365 Retail

JULY 3, 2023

From contact information to credit card numbers, the amount of personal information that businesses collect from their customers has gone over the roof over the last few years. This means that business owners must always ensure that their customer data is secure around the clock. Let’s get started.

B2B 52

B2B Subscription Customer Data Information 52

Ecommerce Platforms

AUGUST 4, 2022

So, sometimes you might find that Australian prices are more expensive, less expensive, or about the same as the price US customers pay. Analytics that show information like sales and customer data. Customer segmentation for grouping your customers and filtering throughout the crowd. Custom domain support.

Shipping Costs 104

Shipping Costs Shopify Payment Services Payments 104

Ecommerce Platforms

MARCH 3, 2022

Whether your company is in Canada or you'd like to ship to Canadian customers, it's important to find a Canada-focused fulfillment service that provides fast shipping, high-quality storage environments, and affordable rates. It's natural that Canadian companies have US and Canadian customers, so why not cater to both? Advantages.

Shipping Costs 104

Shipping Costs Merchant Services Fulfillment Shipping 104

Liveintent

NOVEMBER 22, 2022

Publishers and media brands now have an overwhelming amount of data sources to pull from. And that means they need to be smarter than ever about how to use and activate that data. As a 2022 study from Matillon found, data volumes are growing by over 60% per month across organizations.

Subscription 62

Subscription Blog Consumer Improvements 62

Smile.io

NOVEMBER 14, 2023

  Welcome, and thanks for joining us because your journey here mirrors your customer's experience with your products and ultimately purchases. Without first-party data and server-side tracking, you might be losing potential loyal customers. What is first-party data?

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

RetailMinded

NOVEMBER 14, 2022

All businesses in 2022 should have a user-friendly website regardless of industry. Your website is often the first impression potential customers will have from your company. Online retail businesses handle sensitive customer data like credit cards. Don’t forget to make it easy to opt out of the subscription.

Small Business Retail 52

Small Business Retail Social Media Mobile Subscription 52

Ecommerce Platforms

OCTOBER 4, 2022

By the end of 2022, the global eCommerce market is expected to grow to a staggering $5.55 In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. Customization, however, is quite limiting. Let’s get started!

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

APRIL 7, 2022

In January 2022, the Austrian Data Protection Authority decided that Google Analytics violates the GDPR. As a business owner, you need to find the balance between gathering data to support your business, complying with the law, aligning with your moral values, and respecting your customers’ privacy. Customer Opinion.

Payment Services 211

Payment Services Small Business Retail Recommendation Customer 211

Smile.io

JANUARY 23, 2023

The food and beverage industry is extremely competitive, but once you can lock in a customer to pledge loyalty to your products, you can start building brand loyalty. The food and beverage industry within DTC sees about 1/3 of customers shop for the same brand repeatedly. “Customers are stoked, to say the least.

Food and Beverages 94

Food and Beverages Social Media Customer Loyalty Reference 94

Ecommerce Platforms

MARCH 24, 2022

The best CRM for ecommerce brands is a powerful tool in today’s age of customer-experience focused selling. Today’s companies need to commit to consistently delivering the best possible level of customer service if they want any hope of maintaining long-term loyal customers. Lots of insights into customer profiles.

eCommerce 193

eCommerce Payment Services Payments WooCommerce 193

Ecommerce Platforms

AUGUST 11, 2022

As customers have begun to embrace the benefits of digital content in droves, the number of OTT platforms available for business leaders and innovators has evolved. Members can even build their own profiles with custom avatars, and “like” the videos they enjoy most. Community-building tools for building customer connections.

Payments 104

Payments Multi-channel Payment Services Subscription 104

Ecommerce Platforms

JANUARY 27, 2022

The best help desk software provides businesses with an easy way to track complaints, requests, and other interactions with customers. Helpdesk solutions can even integrate with other tools you’re using, like CRM solutions, so you can develop a better understanding of your customer and their buyer journey. HubSpot Service Hub.

Live Chat 104

Live Chat Merchant Services Omnichannel Shopify 104

Ecommerce Platforms

APRIL 11, 2022

With a CRM solution, you can collect essential information about your customers, and use it to deliver a more relevant, personalized buying experience. Customer Relationship Management (CRM) tools are a popular resource among salespeople and marketing teams alike. Access to various tools for segmentation and customer profiles.

WooCommerce 104

WooCommerce Payment Services Multi-channel Payments 104

Ecommerce Platforms

DECEMBER 27, 2021

Around 89% of marketers use email as their primary channel for customer contact, and this would be impossible without email automation software. HubSpot is a comprehensive tool combining sales, customer service, and marketing into one ecosystem. Great security and customer support. Live chat for customer service.

Live Chat 104

Live Chat Multi-channel Subscription Arts 104

PFS

AUGUST 23, 2017

Investment bank Credit Suisse estimates that 8,600 stores will close in 2017, and that one in every four shopping malls will be closed by 2022. Native digital brand Harry’s ─ D2C, high-quality shaving products and subscriptions ─ now can be purchased in Target, which also sells online mattress upstart Casper through Target.com.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Smile.io

FEBRUARY 2, 2024

has built up the world's largest dataset of loyalty and retention data. has built up a decade of all-time data with over 700 million shoppers and over 800 million point transactions of customers earning and redeeming points with ecommerce brands. loyalty program impacts how often your customers buy from you.

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Fabric

NOVEMBER 2, 2023

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Examples of platforms that were incapable of scaling to meet surging demand include Nike’s and Ulta Beauty’s websites during Black Friday sales in 2022.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Optimizely

NOVEMBER 6, 2018

Forecasts for the future suggest that 70% of US shoppers could be buying groceries online by as early as 2022. The introduction of Prime Pantry helped cement its dominance by allowing Prime customers to order single items in everyday sizes instead of in bulk, eliminating cost-prohibitive delivery fees. Solve a customer problem.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

Omnisend

MARCH 16, 2023

Reading Time: 11 minutes When it comes to marketing channels and platforms that brands can use to communicate with their customers, the numbers are only increasing by the day. But it’s no longer as simple as sending an email and getting the response you want from customers. billion and it’s only increasing by the minute.

Definition 78

Definition Social Media Payment Services Recommendation 78

Kibo

JANUARY 16, 2023

With composability, retailers can be agile and flexible, and only implement the capabilities they need to meet customer expectations. Performance and agility: Composable systems are inherently pluggable and flexible, allowing you to quickly adapt to market changes and customer needs. Unify complex data with a single UI.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Ecommerce Platforms

MARCH 3, 2023

In fact, as of 2022, UK Shopify stores have seen a 41% rise in popularity year on year – and there's a solid reason behind its rocketing growth: more than 50 million buyers purchased from Shopify merchants in 2022 alone, typically spending over £84 per purchase. The moral of the story? Shopify Cons ? Shopify Pros ?

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

AUGUST 12, 2022

The company focused primarily on helping businesses to create important forms for collecting online data. This included forms for subscriptions, booking forms, and even ecommerce payment forms. Jotform announced the release of “Jotform Apps” in 2022, as a way to give users access to a wider range of flexible tools.

Payment Services 104

Payment Services Payments Food and Beverages Subscription 104

Kibo

MARCH 2, 2023

An increasing number of manufacturers are looking to eCommerce to maintain customer loyalty while in turn reaching new customers this year. In the ever-evolving world of eCommerce, manufacturers are constantly seeking ways to improve their online presence and reach customers more effectively. trillion in 2023.

Payment Services 62

Payment Services eCommerce Multi-channel eCommerce Technology 62

Email Audience

MAY 3, 2022

HubSpot is a customer relationship management (CRM) platform for inbound marketing, sales, and customer service. They’ve been in business since 2006 and are serving over 135,000 customers in 120 countries. The functionality of these hubs ranges from marketing and sales to operations and customer service.

Social Media 59

Social Media Operations Live Chat Subscription 59

Ecommerce Platforms

FEBRUARY 8, 2022

We've run through each builder carefully and listed out their ecommerce features, pros and cons, ease of use, website design, marketing, and website features, pricing and transaction fees, customer support, and lots more. Squarespace Review (Feb 2022) – 11 Pros and Cons of Using Squarespace. Squarespace vs Big Cartel: Overview.

Payment Services 104

Payment Services Shipping Costs Payments eCommerce 104

ROI Revolution

OCTOBER 4, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Programmatic ad spend stats (2021). September 27. Attribution, unique.

Multi-channel 147

Multi-channel White Paper Consumer Social Media 147

ROI Revolution

DECEMBER 13, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Programmatic stats to keep in mind in 2022. December 6. November 29.

Multi-channel 78

Multi-channel Consumer Marketing Channel 78

ROI Revolution

DECEMBER 6, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Programmatic stats to keep in mind in 2022. December 6. November 29.

Multi-channel 78

Multi-channel Consumer Marketing Shipping Costs 78

Retail TouchPoints

SEPTEMBER 20, 2022

The upcoming 2022 Retail Strategy & Planning Series (#RSP22), which runs Sept. Attendees will learn how to effectively integrate dynamic pricing and how to determine the best tech to support their customer experience strategy. Customer Experience. Which channels will be most important for driving sales and building loyalty?

Webinar 274

Webinar Omnichannel Payments Payment Services 274

ROI Revolution

NOVEMBER 1, 2021

Programmatic advertising is soaring to new and exciting heights, with ad spend expected to accelerate to nearly $100 billion in 2022. Programmatic can help you reach customers along their entire path to purchase and drive more valuable conversions. Kroger’s customer loyalty program will be the source of the new marketplace.

Multi-channel 78

Multi-channel Consumer Marketing White Paper 78

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% The COVID-19 pandemic has sparked a true customer transition to digital. Some of the digital trends that will continue to grow in 2022 include buy now, pay later (BNPL), digital grocery, and social commerce.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

AUGUST 5, 2021

By the end of 2022, programmatic ad spend will approach $100B. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. trillion this year.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. million by 2022. Additionally, customers leave far more reviews beginning in November and through the new year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

By the end of 2022, programmatic ad spend will approach $100B. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

By the end of 2022, programmatic ad spend will approach $100 billion. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158