Walgreens Exec: Operational Excellence Makes 1-Hour Delivery Promise a Reality
Retail TouchPoints
JULY 25, 2023
But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Then we just launched, at the beginning of May 2023, our one-hour delivery or it’s free guarantee. We’ve pushed our operations teams to deliver even faster, and we’ve seen that average pick times have dropped below 15 minutes for 95% of orders.”
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