Forrester eCommerce

JULY 17, 2023

SAP estimates 80% of B2B transactions will happen via digital channels by 2025 […] This year “Digital” and “AI” were the two keywords used in almost every presentation, sometimes maybe abused. Two things caught our attention: Digital hubs as a business enabler.

B2B 195

B2B Presentation Events Channel 195

RetailDive

OCTOBER 14, 2024

Discover how brands are leveraging iROAS to measure incremental sales and optimize retail media strategies across growing channels.

Channel 92

Channel Retail 92

Retail TouchPoints

NOVEMBER 4, 2024

19, 2025 unless it is sold to a U.S.-based When a platform like TikTok, which has been such a [powerful channel] for that, is revoked, how much progress will we lose? RTP: Wouldn’t you say that last one is always true though, even when there isn’t the risk of one of the channels going away? based owner.

Social Media 279

Social Media Channel Marketing Other 279

Retail TouchPoints

JULY 23, 2024

As recently as April 2024 Google said it was still moving toward cookie deprecation even as it postponed the actual implementation, this time until 2025, for the third time since the original January 2020 announcement. Marketers also need to meet their customers where they are and engage with them via those channels.

Technology 251

Technology Blog Channel Marketing 251

Retail TouchPoints

SEPTEMBER 23, 2024

The tool, scheduled to become available in 2025, will allow creators and everyday users to generate video backgrounds for their content as well as six -second standalone video clips. Helping Creators Build Their Communities The new Communities section on YouTube creator channels.

Gifts 160

Gifts Subscription Events Channel 160

Retail TouchPoints

JULY 26, 2024

B2B commerce is a primary channel through which customers make purchases and an integral tool in establishing trust. Eye on the Future Gartner predicts that by 2025, 80% of B2B sales interactions between suppliers and buyers will occur via digital channels.

B2B 226

B2B Payment Services Payments Shipping Costs 226

Retail TouchPoints

OCTOBER 18, 2024

billion in ad revenue for its streaming services during the 2025 Upfronts, a significant amount for such a new offering and well above what competitors like Netflix were able to lock down, according to The Information. The company reportedly secured more than $1.8

Multi-channel 270

Multi-channel Games Marketing Supplies 270

Retail TouchPoints

OCTOBER 21, 2024

Now, as the company’s 15th birthday nears, Hyman has unveiled her plans to “reinvigorate” the business heading into 2025 and beyond. That means they’re willing to tap into various channels and different types of brands — luxury and low-price alike — to get what they want.

Consumer 240

Consumer Fashion Shipping Costs Clothing 240

Retail TouchPoints

AUGUST 15, 2024

Streit: As we’ve been in more channels, there has been this incredible halo effect where we’ve had a ton of consumers who are mainly DTC say, “I was so happy to be able to pick up my smoothie on my Target run.” We also have found that marketing in one channel or even in one tactic has a material halo across every other channel.

Retail 236

Retail Consumer Omnichannel Channel 236

Retail TouchPoints

SEPTEMBER 2, 2022

Both of Pinduoduo’s larger rivals already have several channels for tapping global markets. trillion by 2025, the entire retail sector has been buffeted by slowdowns caused by COVID-19 and other macro events. While GlobalData forecasts that the Chinese ecommerce market will reach $3.3

Shipping Costs 288

Shipping Costs eCommerce Jewelry Shopify 288

Retail TouchPoints

MARCH 25, 2024

Starbucks Aims for 10,000 Greener Stores by 2025 The company also is pushing forward on its sustainability commitment with the certification of 6,091 Greener Stores, marking a near doubling of that model’s store count in the past year. Ultimately, Starbucks is aiming to have 10,000 Greener Stores certified globally by 2025.

Merchant Services 236

Merchant Services Marketing Channel Management 236

Retail TouchPoints

NOVEMBER 15, 2024

” The company will continue to operate as Qurate Retail Group until Q1 2025, when it will officially become QVC Group. . “It immediately conveys what makes this company so special; and it gives us a terrific foundation to build around as we target growth in the future.”

Multi-channel 144

Multi-channel Social Media Operations Improvements 144

Retail TouchPoints

MAY 8, 2024

Circuit, seeking to stop the recently signed legislation that would require the platform to be sold to a non-Chinese entity by January 2025 or be banned. In addition to the entertainment aspects of TikTok’s short-form videos, the platform has become an important commerce channel.

Channel 214

Channel Operations Technology Other 214

Retail TouchPoints

NOVEMBER 7, 2024

After all, focusing solely on these high-demand moments often means facing increased advertising costs and saturated channels. In 2025, the ROI on performance marketing will be heavily impacted by how well we built the brand this year, so we’d better know how that’s going.

Marketing 237

Marketing Social Media Consumer Events 237

Retail TouchPoints

SEPTEMBER 23, 2022

19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. At its Sept. The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.

Department Stores 256

Department Stores Operations Consumer Channel 256

Retail TouchPoints

JUNE 3, 2022

Accenture estimates that the social ecommerce opportunity will nearly triple by 2025 to reach a whopping $1.2 social commerce will more than double, reaching $99 billion by 2025, with the biggest opportunities in industries like home décor, apparel and consumer electronics. In the U.S.,

Social Media 268

Social Media Consumer Electronics Electronics Channel 268

Retail TouchPoints

MARCH 29, 2022

“His customer-first vision combined with broad expertise in performance marketing, customer acquisition and loyalty will be critical to True Religion’s goal of tripling online revenues and achieving 50% ecommerce sales penetration by 2025.”. McCabe replaces Angela Clark, who is now heading digital transformation for Patagonia.

eCommerce 252

eCommerce Accessories Channel Consumer 252

Retail TouchPoints

APRIL 12, 2022

The certified B Corp retailer, which has a goal of being 100% plastic-free by 2025 , will deploy Barrymore for its first multi-channel brand campaign, “Wish-cycling,” which seeks to debunk the myth that plastic recycling can provide a solution to the environmental crisis plastic represents.

Multi-channel 244

Multi-channel Channel Operations Improvements 244

Retail TouchPoints

JANUARY 18, 2022

trillion by 2025, according to GlobalData. Additionally, the companies have launched the JD Marketplace sales channel. The Chinese ecommerce market is expected to be worth $3.3 The partnership aims to help retailers take advantage of this opportunity and to navigate the complexities of pricing, duties and translations. and China.

Merchant Services 257

Merchant Services Shopify Customer Retail 257

Retail TouchPoints

FEBRUARY 16, 2024

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale. In the U.S., ecommerce spending is estimated to reach $1.7

Customer Experience 261

Customer Experience Payment Services Improvements Customer 261

Retail TouchPoints

MARCH 29, 2021

Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4 Adidas is divesting Reebok and putting an emphasis on online sales of its flagship brand, with the goal of doubling online sales by 2025.

Sporting Goods 317

Sporting Goods Specialty Retailers Department Stores Retail 317

Retail TouchPoints

DECEMBER 6, 2021

Now our customers can enjoy immersive, content-rich online shopping journeys, no matter what channel they choose to shop from.”. McKinsey estimates that online luxury sales will more than triple to $91 billion by 2025, a boost that is being driven by digitally savvy millennial and Gen Z shoppers. CEO of Elie Saab in a statement.

Customer Experience 271

Customer Experience Customer Shopify Accessories 271

Retail TouchPoints

MARCH 15, 2023

Primark wants to champion the durability standard as part of its own commitment to strengthening the durability of its clothes by 2025. The retailer also has created an online hub with easy-to-follow repair videos that it will share across its social channels. “We

Workshop 223

Workshop Clothing Fashion Channel 223

Retail TouchPoints

JANUARY 4, 2022

Best Buy Ads will be available for partner brands and services looking to reach customers both on Best Buy’s own channels and through external sites. Best Buy Ads will partner with brands to guide their marketing efforts with relevant messages.

Omnichannel 273

Omnichannel Customer Data Recommendation Mobile 273

Retail TouchPoints

NOVEMBER 13, 2023

However, the company also has achieved growth thanks to new awareness and sales channels such as: A blossoming Brooklinen for Business (B4B) strategy: The company has launched a new ecommerce destination that allows hotels, bed-and-breakfasts and other hospitality businesses to purchase Brooklinen products.

Omnichannel 251

Omnichannel B2B Channel Customer 251

Korona

FEBRUARY 13, 2023

It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing. Check out this guide to get more info and ideas on operating a multi-channel retail operation.

Multi-channel 52

Multi-channel Channel Payment Services POS 52

365 Retail

MARCH 15, 2022

Meanwhile, Accenture expects social commerce to grow three times as fast as traditional commerce by 2025 , representing a $1.2billion opportunity to retailers. Despite this channel convergence, retailers still struggle to join the dots between shopper interactions across touchpoints.

Channel 52

Channel Mobile Consumer Customer Retention 52

Retail TouchPoints

MAY 4, 2021

The Association of Tennis Professionals also recently named SSU’s Tennis-Point as the Official Racket Sports Products Retailer of the ATP Tour through 2025. The retailer started with a single physical store and has since grown nationally via its digital channels, which now account for 90% of the company’s revenue.

Marketing 291

Marketing eCommerce Channel Operations 291

Retail TouchPoints

APRIL 24, 2023

retail social commerce projected to reach $80 billion by 2025, according to Insider Intelligence , more consumers, especially Gen Z and millennial shoppers, are turning to creators to help with their purchase decisions. Creator-guided shopping is booming, with no signs of slowing down. 1] [link]

Social Media 262

Social Media Electronics Accessories Recommendation 262

Retail TouchPoints

AUGUST 12, 2021

The Own the Game strategy aims to transform adidas into a DTC-first retailer, with half its sales coming from digital channels by 2025. The plan also calls for adidas to diversify its leadership and continue investing in sustainability efforts.

Sporting Goods 261

Sporting Goods Games Supplies Operations 261

Retail TouchPoints

SEPTEMBER 14, 2022

trillion by 2025. Instead, companies should be looking at first-party data, data that comes directly from their customers and is securely extracted from the contents of communications channels such as email, social media, app usage, website traffic and more. Consider that last year, retail ecommerce sales amounted to nearly $4.9

Retail 278

Retail Social Media Presentation Customer Loyalty 278

Retail TouchPoints

MAY 12, 2022

Social commerce has quickly grown from a revolutionary idea to a mainstream concept, and the channel is expected to continue expanding to reach $1.2 trillion in sales by 2025. Social commerce is a channel built on convenience, and any friction in the transaction can be enough to kill both that specific purchase and ongoing engagement.

Social Media 296

Social Media Fashion Channel Events 296

Retail TouchPoints

OCTOBER 16, 2024

According to one Gartner Market Guide : “By 2025, the top 10 global retailers by revenue will leverage contextualized real-time pricing…to manage and adjust in-store prices for customers.” Another compelling example comes from a leading department store that implemented AI pricing across its physical and digital channels.

Consumer 280

Consumer Retail Recommendation Customer Loyalty 280

Retail TouchPoints

AUGUST 17, 2021

The clothes are made with eucalyptus tree fiber and merino wool, materials also found in the brand’s sneakers that help Allbirds reach its commitment to cutting its per-product carbon footprint in half by 2025. Allbirds is already set to make a splash with its IPO, which has been projected at $1.7

Apparel 293

Apparel Fashion Outdoor Clothing 293

Kissmetrics

NOVEMBER 26, 2020

But that doesn’t mean popular digital channels are off-limits. billion in 2020 to $388 billion in 2025. The consultancy expects online luxury sales to triple by 2025 when almost one in five personal luxury sales will happen online. Digital channels will be essential for luxury brands going forward.

Marketing 363

Marketing PPC SEO Social Media 363

Retail TouchPoints

MAY 18, 2022

Great customer experiences happen across many channels. This helps agents provide the best customer experience regardless of channel. Messaging channels like webchat, SMS/text and social messaging have steadily risen as part of customer communication, resulting in more channels for agents to handle.

Retail 258

Retail Customer Experience Omnichannel Channel 258

ROI Revolution

JULY 11, 2022

In this article, we’ll dive into the data to learn about the content that may resonate the most with your audience and offer content marketing tips to leverage different content marketing channels to bring profits to your brand. By 2025, that number will reach 376.4 Why is content marketing important? After generating $8.5

Blog 158

Blog White Paper SEO Marketing 158