Retail TouchPoints

MAY 10, 2024

will be great news for Irish customers, and we’re looking forward to opening its virtual doors in 2025,” said John Boumphrey, Ireland and UK Country Manager at Amazon in a statement. Amazon already employs approximately 6,500 people in Cork, Dublin and Drogheda in a range of jobs including data engineers, operations management and finance.

Fulfillment 212

Fulfillment eCommerce Management Operations 212

Retail TouchPoints

OCTOBER 21, 2024

Kirkland’s will become Beyond’s exclusive brick-and-mortar operator and licensee for a series of small-format (up to 15,000 square feet) “neighborhood” Bed Bath & Beyond stores. of Kirkland’s incremental growth in ecommerce revenue. No timeframe was given for the length of the collaboration agreement.

Operations 244

Operations Financial Services Arts eCommerce Technology 244

Retail TouchPoints

MARCH 29, 2024

These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period. The retailer currently operates 244 club stores and 175 gas stations in 20 states. The new stores will be located in: Maryville, Tenn.,

Operations 260

Operations Marketing Retail 260

Retail TouchPoints

OCTOBER 4, 2022

IKEA is reportedly aiming to make home deliveries by electric vehicles by 2025, Jesper Brodin, CEO of the furniture retailer’s parent company Ingka Group , said in an Oct. tons, to zero emissions by 2040 in OECD (Organisation for Economic Co-operation and Development) markets, China and India. In August 2022, IKEA U.S.

Operations 257

Operations Marketing Retail Customer 257

Retail TouchPoints

NOVEMBER 22, 2024

In March 2024 BJ’s announced plans to open 12 new stores in its FY 2024, which ends in February 2025, along with 15 gas stations. The retailer currently operates 247 club stores and 182 BJ’s Gas locations in 20 states. The increases are the first in seven years.

Operations 228

Operations Retail Customer Marketing 228

365 Retail

JULY 11, 2024

Hobbycraft has confirmed plans to open seven new stores in 2025, following the recent opening of its fifth store of 2024 in Blackpool. We want to build a communal space for crafters across the UK to build their passion for craft and enhance their creativity, with seven new stores scheduled to open in 2025 and further expansion thereafter.”

Workshop 108

Workshop Arts Social Media Presentation 108

365 Retail

NOVEMBER 13, 2024

365 Retail has announced its continued partnership with the Retail Technology Show , scheduled for 2nd and 3rd April 2025 at ExCeL London. The 2025 event will feature more than 400 exhibitors, and organisers anticipate an attendance of over 16,000 retail professionals. Registration for the 2025 Retail Technology Show is now open.

Technology 52

Technology Retail Events Information 52

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year.

Omnichannel 291

Omnichannel Operations Technology Improvements 291

Retail TouchPoints

MARCH 15, 2024

Ulta Beauty , which posted strong financial results for 2023, will move into Mexico next year as part of a joint venture with global brands operator Axo. The retailer’s $11.2 billion in net sales for FY 2023, which ended Feb. 3, 2024, was 9.8% higher than the previous year, fueled by a comparable sales rise of 5.7%.

Technology 220

Technology Operations Customer Retail 220

Retail TouchPoints

MARCH 18, 2024

In early 2023 , Joann was pursuing $200 million in annual cost reductions, part of a plan that was scheduled to come to fruition by early fiscal 2025. Under the TSA, financial obligations to employees, vendors, landlords and creditors will be paid and honored in the ordinary course of business.

Operations 234

Operations Improvements Information Other 234

Retail TouchPoints

JANUARY 11, 2024

REI Co-op will open 10 stores this year and already has plans in the works for two more stores to open in 2025 — in Durango, Colo. in the spring and St. George, Utah in the fall. The store locations and timetables for the 2024 openings are: Spring: Beavercreek, Ohio and Beaverton, Ore.; Summer: Glendale, Ariz.; Ithaca, N.Y. Fall: Albany, N.Y.

Information 216

Information Retail Operations 216

Retail TouchPoints

OCTOBER 15, 2024

Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. The retailer currently operates approximately 12,500 stores across the U.S.,

Operations 217

Operations Information Retail Marketing 217

Retail TouchPoints

OCTOBER 14, 2022

billion in sales by 2025. With our new operating structure in place, we now have even greater agility and an aligned focus on our customer and our strategic priorities. Victoria’s Secret revealed during its Oct. 13 Investors’ Day presentation that it will attempt to reach $7.3 billion in 2019 to $6.6

Apparel 248

Apparel Fashion Presentation Operations 248

365 Retail

NOVEMBER 5, 2024

Debuting in its new home, ExCeL London, RTS will welcome 16,000 retail professionals to explore its retail carnival on 02 & 03 April 2025 , bringing the wonder of retail to life at the industry’s flagship event that celebrates innovation and fast-forwards retailers’ digital transformation.

Technology 62

Technology Retail Events eCommerce 62

Retail TouchPoints

MARCH 2, 2022

Through three pillars — people, communities and planet — the retailer will utilize its people’s talents and its heritage to create positive environmental and social impacts by 2025. has long been a strong partner to the local communities in which we operate. Macy’s, Inc. Video courtesy of Macy’s.

Workshop 217

Workshop Fashion Operations Retail 217

Retail TouchPoints

MARCH 26, 2024

The retailer currently operates 283 stores across 18 states. Academy Sports + Outdoors is excited to provide our customers with new convenient stores that carry a localized assortment that meets the needs of active families in these communities,” said Eric Friederich, SVP of Retail Operations at Academy Sports in a statement.

Outdoor 245

Outdoor Apparel Operations Retail 245

Retail TouchPoints

MARCH 11, 2021

The company plans to gain market share and increase currency-neutral sales by an average of 8% to 10% annually between 2021 and 2025, through an aggressive expansion of Adidas’s already booming DTC business, including ecommerce; digitalization of its operations and stores; an expanded membership program; and an increased focus on sustainability.

eCommerce 190

eCommerce Sporting Goods Games Article 190

Forrester eCommerce

OCTOBER 30, 2024

Do you have a success story on transforming your company or function in the service of customers? We would love to hear from you if so. Submit your story for a chance to be honored on the B2B Summit mainstage.

B2B 195

B2B Customer Management Operations 195

Retail TouchPoints

SEPTEMBER 16, 2024

Crate & Barrel Holdings will adopt a unified payment processing solution from Adyen across both its ecommerce operations and its 110 stores, with the goal more closely aligning the in-store and online shopper experiences. The Adyen solution is designed to unlock shopper insights, streamline operations and support digital advancement.

Payment Services 270

Payment Services Channel Omnichannel Operations 270

Retail TouchPoints

NOVEMBER 21, 2024

31, 2025 for a satisfactory arrangement to be reached. The deal with Kirkland’s includes a $25 million investment from Beyond and will see Kirkland’s operate a series of Bed Bath & Beyond stores. Bed Bath & Beyond parent company Beyond, Inc.

Payments 223

Payments Payment Services Customer Data Operations 223

Forrester eCommerce

OCTOBER 24, 2024

Marketers will gain confidence as some lingering media and advertising questions are resolved. But they shouldn’t get too confident or comfortable. Learn what the coming year will hold.

Marketing 195

Marketing Social Media B2C Operations 195

RetailMinded

JULY 30, 2024

As we look to 2025, these technologies are set to play an even bigger role. According to recent studies, 83% of retail leaders believe IoT will be crucial for their operations. Omnichannel Retailing By 2025, retailers will seamlessly blend online and offline experiences to meet customer expectations.

Payment Services 59

Payment Services eCommerce Retail Supplies 59

365 Retail

OCTOBER 16, 2024

With RTS making its debut at London’s ExCeL on 02 &; 03 April 2025, the extended partnership with Commerce Futures will unlock even more eCommerce-focused energy at retail’s flagship event. There’s so much energy and momentum as we build into RTS 2025,” Bradley added.

eCommerce 62

eCommerce Events Technology Travel 62

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties. Belk, which operates nearly 300 stores across the Southeast U.S.,

Department Stores 236

Department Stores Retail Operations Technology 236

Retail TouchPoints

NOVEMBER 14, 2024

The deal is projected to be finalized during Q1 2025, subject to customary closing conditions and regulatory approvals. Walmart , and in March 2024 Wonder raised $700 million and revealed plans for operating 90 food hall locations by the end of 2025. In February 2024 Wonder opened a new food hall location in a Quakertown, Pa.

Operations 144

Operations Customer Experience Customer Retail 144

Retail TouchPoints

SEPTEMBER 14, 2022

The retailer also expects to grow its global store portfolio by roughly 7% annually to reach 45,000 locations by the end of 2025 and keep the chain on track to reach approximately 55,000 locations by 2030. company-operated stores. store base in fiscal 2023 with continued investment in fiscal 2024 and 2025.

Food and Beverages 244

Food and Beverages Cryptocurrencies Technology Mobile 244

365 Retail

OCTOBER 15, 2024

ft store on a long-term lease, set to launch in early 2025. Our vision is to attract best-in-class operators, and we have no doubt Sports Direct’s new concept will enhance and complement our offering in both the centre and the wider TraffordCity destination.” ft Sports Direct store, located in Trafford Palazzo.

Leisure 62

Leisure Games Outdoor Events 62

Retail TouchPoints

NOVEMBER 11, 2024

Schwartz has served as the retailer’s COO since its inception, overseeing functions including product, technology, global operations and marketing, and as CEO, he plans to extend the company’s reach through brand growth, category diversification and market expansion.

Electronics 254

Electronics Apparel Operations Marketing 254

Retail TouchPoints

NOVEMBER 1, 2024

owned and operated stores through fiscal 2025, which ends in October 2025. To do so, we plan to reduce the number of our new stores and renovations in fiscal year 2025 to accommodate a redesign, while also unlocking capital to support our broader turnaround.” For FY 2024, which ended Oct.

Mobile 244

Mobile Improvements Customer Experience Customer 244

Retail TouchPoints

OCTOBER 17, 2024

The first two kiosks are located at Boston-area malls; eight more will be deployed throughout New England in the coming weeks and into 2025. The vision test and prescription cost $20 , but shipping and prescription costs are waived if customers purchase $49 glasses from Zenni, which does not operate brick-and-mortar stores.

Shipping Costs 272

Shipping Costs Reference Shipping Operations 272

Retail TouchPoints

OCTOBER 25, 2024

Purchase price information for the deal, which is expected to close in Q1 2025, was not released. Tractor Supply also operates Petsense by Tractor Supply , a small-box pet specialty retailer with 205 stores in 23 states. The retailer anticipates leveraging its store footprint and digital offerings to expand Allivet’s reach.

Supplies 228

Supplies Specialty Retailers Operations Information 228

Retail TouchPoints

OCTOBER 11, 2024

Walmart will work with Solar Landscape to support 74 commercial rooftop solar projects that are expected to come online in 2024 and 2025 and create nearly 43 megawatts of solar capacity for communities in Maryland and Illinois.

Operations 262

Operations Consumer 262

Retail TouchPoints

SEPTEMBER 24, 2024

Through the remainder of 2024 and into 2025, Kay Jewelers plans to enhance its retail store design and customer experience. Kay, now part of Signet Jewelers , operates more than 1,000 stores.

Jewelry 267

Jewelry Customer Customer Experience Operations 267

Retail TouchPoints

APRIL 29, 2024

and global pop-ups in 2025: “ At these pop-ups, customers will be able to experience and enjoy exclusive, limited-edition coffee beverages and unexpected flavor pairings,” said Narasimhan in a blog post. The event highlighted a number of Starbucks initiatives including: Plans for U.S.

Retail 228

Retail Operations Events Blog 228

Retail TouchPoints

NOVEMBER 8, 2024

1, 2025, Blotner will assume the role of President, Commercial and Operations, overseeing these combined functions as part of an integrated organizational model. “This integration will strengthen our decision-making and enhance our ability to lead in the market.”

Shipping Costs 227

Shipping Costs Retail Fulfillment Shipping 227

Bamboo Rose

NOVEMBER 19, 2024

Bamboo Rose Blog | Don’t Let Tariffs Derail Retail: Proactive Strategies for 2025 By: As global trade policies shift in 2025, retailers and brands face new challenges from potential rising tariffs across key categories like apparel, electronics, and furniture. This trend could‌ reduce demand for Chinese manufacturing.

Retail 26

Retail Electronics Apparel Supplies 26