Retail TouchPoints

SEPTEMBER 9, 2024

Family Dollar will use solutions from Dunnhumby to make merchandising and category management more customer-centric across its store network. ” In June 2024 Family Dollar parent company Dollar Tree initiated a strategic review of the struggling banner, with options including a sale, a spinoff or “other disposition of the business.”

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Management Customer Data Consumer Improvements 239

Forrester eCommerce

NOVEMBER 21, 2024

As consumers look to stuff their stockings, marketers are ignoring an obvious gift waiting under their tree: zero-party data. This is data that customers volunteer about themselves, like their preferences, personal context, and purchase intentions.

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Gifts Customer Data Consumer Customer 195

Retail TouchPoints

AUGUST 2, 2021

consumers plan to regularly shop online for products they used to buy in stores — something that’s likely to become the norm for many Americans. Here are four retail tech trends I expect to see during the holiday shopping season: 1. For retailers, these trackable codes provide valuable customer data to help feed the ML machine.

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Retail Technology Recommendation Information 313

Retail TouchPoints

JULY 28, 2020

Numerous industry experts have commented that COVID-19 has accelerated many existing retail trends, most notably consumers’ embrace of digital commerce. But what do those who are directly involved in decision-making — marketers on one side, consumers on the other — really think about this shift? 12 webinar.

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Webinar Consumer Marketing Consumer Goods 211

Retail TouchPoints

JULY 13, 2021

However, in the midst of all the challenges the year brought, the retail trends we saw last holiday season won’t just be a change in what’s been a norm — instead, they’ll be an acceleration of the shopping shift we’ve seen over the last decade. Tracking location data along with customer data can help stores better prepare for 2021.

Travel 259

Travel Supplies Department Stores Shipping Costs 259

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 118

eCommerce Payment Services Cryptocurrencies Shipping Costs 118

365 Retail

MARCH 10, 2024

If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024. Let’s dive deeper into each trend and understand its essence.

eCommerce 103

eCommerce Payment Services Payments eCommerce Marketing 103

365 Retail

JULY 10, 2024

THG Fulfil (the operations division of THG’s Ingenuity business) has announced a significant enhancement to its delivery service, catering to the growing trend of late-night shopping. According to THG Fulfil’s data, over 82% of all NDD orders are placed after 2pm, and more than a quarter are placed after 10pm.

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Fulfillment Order Fulfillment Operations Customer Data 62

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Before we get started with the CX trends you must be aware of/ implement in 2023, let’s revisit things a little. .

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Groove

OCTOBER 18, 2024

Key Benefits of Digital Commerce Solutions for B2B Employing B2B online commerce to draw in leads and sales can bolster your brand’s efficiency and improve your ability to engage modern consumers. Well-designed digital commerce strategies are highly personalized and help consumers feel confident in their decisions.

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Retail TouchPoints

JANUARY 16, 2024

Leaning into Social Engagement (Even When it’s a ‘Horror Show’) Perhaps most important for creating a Gen Z strategy, these people also are “massive content creators and consumers” and they tend to trust people who are personalities on social platforms over more traditional authority figures like political leaders, Pearson noted.

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Customer Data Customer Experience Fashion Customer 259

RETAIL MANAGEMENT SOFTWARE

JANUARY 23, 2023

That’s why it’s essential to keep an eye on trends. In 2023, however, the outlook is positive, and the focus is on the customer shopping journey. Here are the top 10 retail trends impacting the industry in 2023. Brands typically need more data to deliver personalized messages to consumers at scale.

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Shipping Costs Social Media Retail eCommerce 94

Retail TouchPoints

AUGUST 29, 2024

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year over year (YoY) both in the U.S. and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 billion global consumers on retail sites.

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Shipping Costs Consumer Shipping Supplies 253

Retail TouchPoints

AUGUST 19, 2024

This counterintuitive trend has sparked debate among economists, analysts and retail executives about the sustainability of current spending patterns. In the late 2010s, the obsession with amassing consumer data peaked when retailers were collecting an average of 23 behavioral advertising cookies on their homepages.

Retail 292

Retail Customer Loyalty Consumer Social Media 292

Retail TouchPoints

JANUARY 17, 2023

The ghosting trend doesn’t just happen in romantic relationships — in an increasingly digital world, ghosting can just as likely take place at work or with an online retailer. The recent trend of “quiet quitting” can be looked at as another form of ghosting, as employees slowly begin ignoring their job responsibilities.

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Customer Customer Data Other Marketing 315

Mi9

SEPTEMBER 26, 2024

The Future of ecommerce: Why a Single Unified Commerce Platform for B2B and DTC is Essential for Consumer Branded Manufacturers In today’s fast-paced digital world, consumer branded manufacturers are increasingly faced with the challenge of managing both B2B ( business to business) and DTC ( direct to consumer) sales channels.

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B2B Multi-channel Consumer eCommerce 52

Retail TouchPoints

MAY 5, 2021

The COVID-19 pandemic has changed the retail sector in dramatic ways over the last year — from fluctuating product demand and availability and rapidly changing consumer behaviors and expectations to ever-evolving health and safety requirements. The other dimension to consider in all this is employees.

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Multi-channel Retail Technology Customer Experience 194

Retail TouchPoints

MARCH 20, 2024

Removing cookies will wreak havoc on marketers, as they won’t have access to third-party data that many companies rely on to target consumers with personalized ads. pop-up, giving you the option to enable that site to remember your data or not. Conversational commerce.

Small Business Retail 242

Small Business Retail Recommendation Consumer Customer Data 242

lateshipment

MAY 27, 2021

In the present circumstances (due to the pandemic, of course) trends around the retail and delivery landscape has gone through massive changes across the globe. These trends have turned out to be so effective even in a restored normal version of the planet (if there ever was such a thing). Online Shopping.

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Payment Services Retail Payments Subscription 130

Retail TouchPoints

NOVEMBER 10, 2020

Amid the turmoil, there are several key CX trends that stand out, and a retailer’s ability to respond and adapt to them may mean the difference between thriving in a post-coronavirus world or becoming another corporate casualty of the pandemic.

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Retail Shipping Costs Fulfillment Shipping 280

Retail TouchPoints

OCTOBER 31, 2023

While consumer spending might be slowing as a whole — the National Retail Federation’s most recent analysis showed the year-over-year increase in consumer spending dropping from 4.2% Retailers’ first move should be to assess current trends, and how well they align to office culture, so they can be used to drive recommendations.

Customer 268

Customer Retail Recommendation Fashion 268

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Now and then there come new trends that shape the industry for the future. However, you must keep in mind that entirely relying on these marketplaces can limit your brand’s growth (as you don’t own the customer data).

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

GetElastic

APRIL 28, 2022

With this trend in online shopping, the DTC eCommerce industry will only continue to grow. direct-to-consumer (DTC) eCommerce sales reached 129 billion, and are projected to reach 151 this year. Top 7 DTC eCommerce Trends. See How Elastic Path Delivers Unique Customer Experiences. In 2021, U.S. Now isn't that crazy!

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

retailnext

SEPTEMBER 24, 2019

Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. Shopping trends on special occasions. Gauge customer and purchase trends. Introduce innovation.

Customer Data 88

Customer Data Improvements Customer Social Media 88

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

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Consumer Shipping Costs Merchant Services Games 305

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs. However, navigating the ever-changing trends and challenges associated with loyalty programs can be difficult.

Customer Loyalty 83

Customer Loyalty Customer Retail Customer Retention 83

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment.

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Webinar Consumer Payments Marketing 258

Omnisend

MARCH 29, 2021

Consumers are just as (and perhaps arguably more so, thanks to COVID-19) comfortable buying new apparel online as they are in-store. Experiment with some of today’s fashion ecommerce trends. Others aren’t merely trends, but new approaches that will endure. 7 Fashion Ecommerce Trends to Consider in 2021.

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Fashion eCommerce Omnichannel Clothing 148

Retail TouchPoints

AUGUST 1, 2023

External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits.

Retail 243

Retail Shipping Costs eCommerce Consumer 243

Retail TouchPoints

AUGUST 30, 2023

Nearly two-thirds of consumers ( 65% ) say they “love” fewer than three brands, according to a U.S.-based With customer behaviors and expectations changing so rapidly, it’s difficult to pinpoint what truly drives this lack of brand love and loyalty. based survey conducted by Dynata.

Customer Loyalty 252

Customer Loyalty Retail Shipping Costs Financial Services 252

Retail TouchPoints

AUGUST 31, 2022

And 64% of all consumers have purchased a virtual good or taken part in a virtual experience or service in the past year.”. Jack Stratten, Senior Trends Consultant, Insider Trends : “Experiential retail can help time-poor customers to achieve more in a single location, giving them a reason to visit and to stay longer.

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Omnichannel Toys Shipping Costs Mobile 254

365 Retail

MARCH 10, 2024

If you want to launch an e-commerce business or just plan to stay competitive, it’s essential to be aware of the trends that redefine the industry landscape. Let’s explore the paramount e-commerce trends of 2024. Let’s dive deeper into each trend and understand its essence.

eCommerce 52

eCommerce Payment Services Payments eCommerce Marketing 52

ESW

SEPTEMBER 3, 2018

International eCommerce has grown dramatically in recent years, and the trend is likely to continue. eCommerce companies in developed markets need to recognize that such markets present tremendous opportunities for them to reach new customers. At the center of increasing international eCommerce is the consumer.

Customer Data 84

Customer Data eCommerce Customer Consumer 84

ROI Revolution

OCTOBER 4, 2021

In this article, we’ll be sharing the most current programmatic advertising news, stats, and trends. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers. on a scale of 1-5.

Multi-channel 147

Multi-channel White Paper Consumer Social Media 147

Retail TouchPoints

JANUARY 2, 2024

Since the pandemic, seven in 10 consumers have used mobile devices and apps for shopping, and it’s not just millennials and Gen Z; Gen X and baby boomers are 68% and 56% more likely, respectively, to use their mobile device to make purchases than they were a few years ago. of ecommerce sales in 2024.

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Improvements Retail Mobile Customer Experience 226

Retail TouchPoints

MAY 31, 2022

With so much activity online at the height of the pandemic — during which many people gladly took to shopping online for convenience and peace of mind — retailers have a windfall of customer data that can be leveraged to deliver better and more engaging shopping experiences. The Gen Z Factor. Mobile search optimization.

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Mobile Customer Data Recommendation Fashion 318

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Multi-channel 139