Retail TouchPoints

JANUARY 14, 2022

sales reached $257 billion , up from $236 billion , according to data from Salesforce. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. trillion , up from $1.1 trillion in 2020, while U.S.

Omnichannel 306

Omnichannel Fulfillment Shipping Costs Social Media 306

Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

Consumer 289

Consumer Fulfillment Order Fulfillment Shipping 289

Retail TouchPoints

OCTOBER 16, 2020

Free shipping days are behind us. Does your order fulfillment strategy live up to your customers’ expectations? Having the best product or lowest shipping fee will no longer guarantee you a sale. For a vast majority of consumers, a positive delivery experience inspires fierce brand loyalty.

Shipping Costs 290

Shipping Costs Shipping Merchant Services eCommerce 290

Ecommerce Platforms

OCTOBER 27, 2022

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. This means you need to plan how you’re going to store your goods, pick and pack them for delivery, ship them through the right providers, and so on. Shopify Fulfillment Network.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Retail TouchPoints

OCTOBER 18, 2023

Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. Data analytics of returns patterns is something Asendia can offer clients through the e-PAQ Returns solution.

Payment Services 277

Payment Services Shipping Costs Payments Shipping 277

Ecommerce Platforms

FEBRUARY 14, 2023

If you're reading this blog post, you'll know that there are many challenges to running your own online store; one is handling the storing, packing, and shipping of your products. Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks.

Fulfillment 104

Fulfillment Merchant Services Shipping Costs eCommerce 104

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. It’s what they do with this data, however, that can positively impact their logistics operations. 3: Order accuracy. 4: Return rates.

Fulfillment 310

Fulfillment Shipping Costs Supplies Operations 310

Retail TouchPoints

AUGUST 11, 2020

For Kroger , the expansion of its Ship e-Commerce assortment through a third-party marketplace is the latest example. Starting this fall, more than 50,000 additional items will be available to Ship customers across multiple categories including natural and organic, international food, specialty items, housewares and toys.

Shipping Costs 289

Shipping Costs Shipping Merchant Services eCommerce 289

Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

Consumer 162

Consumer Shipping Costs Shipping Supplies 162

Retail TouchPoints

SEPTEMBER 18, 2023

Perhaps most importantly, “a decade ago, very few of you were using things like Amazon Advertising, Amazon Lending and Fulfillment by Amazon (FBA), and things like Brand Registry, Seller-Fulfilled Prime, Seller University and even Amazon Accelerate didn’t exist,” said Mehta at the event.

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

Retail TouchPoints

AUGUST 29, 2024

Value-seeking consumers trading down, strategically waiting for discounts and choosing low-cost Chinese shopping apps will soften holiday sales growth to 2% year over year (YoY) both in the U.S. and globally, according to the Salesforce Shopping Index , which analyzes data from more than 1.5 billion global consumers on retail sites.

Shipping Costs 278

Shipping Costs Consumer Shipping Supplies 278

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

Shipping Costs 264

Shipping Costs Consumer Supplies Merchant Services 264

Retail TouchPoints

MARCH 6, 2024

While it can certainly offset labor and transportation costs associated with return logistics, such as return shipping, disposition, refurbishment and destruction, there are many variables in the mix of determining whether this approach can help shelter profits.

Customer Experience 289

Customer Experience Shipping Costs eCommerce Improvements 289

Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 billion consumers worldwide. growth rate lags the projected global growth rate of 4% , which Salesforce forecasts will generate $1.19

Shipping Costs 246

Shipping Costs Fulfillment Gifts Consumer 246

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

Consumer 264

Consumer Food and Beverages Retail Apparel 264

Kibo

MARCH 17, 2023

90% of consumers view 2-3 day shipping as a baseline expectation. In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. BOPIS offers customers the convenience of online shopping with the added benefit of being able to avoid shipping fees and wait times.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

365 Retail

JUNE 20, 2022

Fulfilment – both in terms of delivery and returns – top shoppers’ considerations when buying online, the latest research from Retail Technology Show , the flagship event for retail, reveals. Fulfilment is the next battleground,” Matt Bradley continued. “The

Fulfillment 76

Fulfillment Technology Shipping Costs Retail 76

ChannelAdvisor

SEPTEMBER 23, 2021

Today we’re going to look at the two programs that give you access to those lucrative Prime shelves: Fulfillment by Amazon (FBA) and Seller Fulfilled Prime (SFP). Fulfillment. The most striking difference between FBA and SFP is the way your items are fulfilled. With SFP, fulfillment is in your hands.

Fulfillment 98

Fulfillment Shipping Costs Multi-channel Merchant Services 98

Ecommerce Platforms

SEPTEMBER 26, 2021

The world of ecommerce relies on fulfillment services and methods like self-fulfillment, dropshipping , and 3PL, so at some point, you must choose one to get products to customers. So, during our research, we made sure we only chose 3PL companies with Canadian warehouses and fulfillment centers. Shopify Fulfillment.

Fulfillment 104

Fulfillment Shipping Costs eCommerce Merchant Services 104

Retail TouchPoints

SEPTEMBER 8, 2023

At the same time, many retailers are reporting higher and higher shipping costs, which are affecting profits on their balance sheets. According to a recent survey , 38% of retailers are worried about meeting consumers’ fast delivery expectations.

Shipping Costs 258

Shipping Costs Omnichannel Merchant Services Fulfillment 258

365 Retail

MAY 23, 2022

Secret Sales has launched a fulfilment service to support brands requiring a UK distribution centre, solving logistics challenges for those wanting to partner with the fashion marketplace but geographical location or technical infrastructure prevent them from fulfilling orders directly to consumers in the UK.

Shipping Costs 109

Shipping Costs Fulfillment Fashion Shipping 109

Retail TouchPoints

DECEMBER 18, 2023

BJ’s Wholesale Club is replacing its legacy order management system with Nextuple OMS Studio, which includes three “Tuples” — each an ordered set of microservices that the retailer can mix and match to create solutions for flexible fulfillment.

Operations 264

Operations Shipping Costs Fulfillment Omnichannel 264

lateshipment

DECEMBER 4, 2021

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. While carriers who are well aware of this demand, are responding with more fulfillment and distribution capacity besides hiring temporary workforce. respectively.

Shipping Costs 130

Shipping Costs Shipping eCommerce eCommerce Platforms 130

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Retail TouchPoints

JULY 14, 2021

The extreme, rapid shifts in consumer behavior during the pandemic reaffirmed several underlying issues with retailer and CPG brand collaboration. Traditionally, inconsistent data sharing and a lack of full alignment on trends and goals have hindered most demand forecasting processes. Why is this such an issue for both parties?

Shipping Costs 264

Shipping Costs Omnichannel Channel Recommendation 264

Ecommerce Platforms

MARCH 4, 2021

All online stores need some sort of fulfillment. Whether that's self-fulfillment, third-party logistics, or dropshipping depends on the type of organization. We recommend looking into which style of fulfillment works for you as your business grows. The goal is to find a fulfillment partner near your primary customers.

Fulfillment 104

Fulfillment Shipping Costs Shopify Shipping 104

Retail TouchPoints

APRIL 1, 2022

The pandemic has shifted post-purchase expectations — consumers expect a more personalized, relevant-to-them experience that goes beyond checkout. Fulfilment, shipping, delivery and returns updates can all be enriched with personalized promotions, loyalty program information and other immersive, branded content.

Retail 264

Retail Shipping Costs Fulfillment Shipping 264

Wiser

SEPTEMBER 5, 2024

The holiday season is a critical period for brands and retailers, marked by spikes in consumer demand and increased pressure to meet expectations. Success hinges not only on the ability to deliver but also on preparing strategically for the challenges that arise, particularly around shipping.

Shipping Costs 78

Shipping Costs Retail Shipping Fulfillment 78

Retail TouchPoints

NOVEMBER 17, 2021

It’s the question every retailer wants the answer to: what do consumers (and more specifically, those likely to buy their products) really want? The day kicked off with a keynote presentation by Jeff Orschell, EY Americas Practice Leader: “Bottom line for retailers is that change is still happening, consumer behavior is still changing.

Consumer 325

Consumer Omnichannel Leisure Supplies 325

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. Ongoing Strategies for Success.

Supplies 305

Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

SEPTEMBER 19, 2023

The company has successfully helped retailers like American Eagle Outfitters leverage RFID and computer vision-based inventory tracking technology to create a holistic, near-real-time view of inventory across stores to empower both associates and consumers. The pandemic accelerated new consumer behaviors, such as BOPIS.

Omnichannel 278

Omnichannel Shipping Costs Operations Fulfillment 278

AcquireConvert

JUNE 28, 2024

Due to the rampant growth of the 3PL services market, and intense competition, fulfilment houses have been forced to innovate and offer additional services to differentiate, such as outsourced customer service, product customisation, returns management, and customs clearance.

Fulfillment 36

Fulfillment Shopify Merchant Services Shipping Costs 36

Ecommerce Platforms

JUNE 17, 2019

trillion and cumulative data anticipates a 276% increase in global retail over the most recently tracked period. This, of course, does not entail setting up multiple brick-and-mortar stores or international warehousing, but it does require a strategic and well-thought-out approach to shipping. The stats speak for themselves.

Shipping Costs 187

Shipping Costs Shipping eCommerce Payment Services 187

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. The canned format is not only heavy, which drives up shipping costs, but they also dent easily, driving up customer complaints and replacement costs. Volumes are highly uncertain.

Shipping Costs 312

Shipping Costs Consumer Fashion Presentation 312

Retail TouchPoints

NOVEMBER 17, 2023

Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications. Product substitution capabilities ensure they can respond to demand shifts, consumer trends and emerging technologies.

Shipping Costs 264

Shipping Costs Customer Experience Supplies Improvements 264

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 264

Payment Services Shipping Costs Omnichannel Fulfillment 264

Ecommerce Platforms

DECEMBER 31, 2018

Even though small and mid-sized businesses enjoy the online shopping boom, a good majority struggles to keep up with the increased fulfillment demands that come with growth. For this reason, a third party solution such as ShipStation could be the missing ingredient to streamline your shipping process. Fulfillment by Amazon (FBA).

Shipping Costs 156

Shipping Costs Shipping Live Chat 3dcart 156