SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Algopix

OCTOBER 21, 2023

Revenue by Traffic Source: Knowing where your customers come from (e.g., organic search, paid ads, social media) allows you to allocate marketing resources more effectively. They tell you how effective your sales funnel is at turning visitors into paying customers. A high retention rate is a sign of a loyal customer base.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Fulfillment 118

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

eCommerce 78

eCommerce Payment Services Management Customer 78

Optimizely

MAY 15, 2018

In this session, you can learn about the latest developments in social commerce, the technologies that underpin these advancements, and how you best take advantage of this to help improve your customer retention strategies, and expand your business. Hit Your Target with Smart Social Ad Campaigns. Wednesday: June 06.

Internet Retail 321

Internet Retail Magazine Customer Retention eCommerce 321

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. IKEA’s Place App uses augmented reality to help customers visualize a product in their homes. Social Commerce. Social commerce allows for both of these things to occur naturally.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Kissmetrics

JUNE 14, 2017

Your customers are everywhere. They are learning about your products from display ads, researching your brand on social media, and signing up for your email campaigns to get the latest product updates. That’s why it’s important to map out how your business engages with customers across several channels. Image Source.

Channel 226

Channel Customer Jewelry Customer Data 226

Algopix

JULY 16, 2023

Integration with eCommerce Platforms Seamless integration with popular eCommerce platforms, such as Shopify, WooCommerce, or Magento, is essential for synchronizing customer data, tracking purchase behavior, and delivering personalized email campaigns based on real-time data.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Smile.io

MARCH 22, 2024

In these cases, the question quickly becomes—how do you migrate your customers, data, and entire rewards program to another provider? Your customers might be familiar with a specific look and feel, and you might be accustomed to operating and analyzing your program in certain ways.

Customer Loyalty 91

Customer Loyalty Merchant Services Shopify Shipping Costs 91

SellBrite

SEPTEMBER 27, 2017

For instance, this data can help you pick the best social media channels to advertise on or help you decide whether your ads should be mobile-friendly. Here are a few examples of online presence data you can collect when building a buyer persona: Where do buyers from this persona typically find information online?

eCommerce 125

eCommerce Customer Social Media Information 125

Smile.io

MARCH 20, 2024

If you choose not to provide a program, you risk losing sales to competitors offering customers the additional value they’re seeking.    Shopify reported that 70% of customers consider loyalty programs a leading factor in sticking with a brand, and 80% claim to purchase more frequently after joining a program.

Shipping Costs 87

Shipping Costs Shopify Customer Loyalty Merchant Services 87

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

ESW

MAY 23, 2018

When you start storing thousands or millions of credit card numbers you become a target for credit card fraud and must invest in highly reliable security to protect your customers’ data and your bottom line. Every time a customer receives a package she or he is physically interacting with your brand. Wrapping and packaging.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Generally speaking, behavior segmentation considers the following: When customers first interact with a website.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Kissmetrics

JULY 18, 2017

If I get customer acquisition costs right, then I’m making sure I’m doing the right thing from a cash perspective.”. He takes all of this data to see if they are growing… if their growth has slowed… why either is happening… what’s causing it… etc, etc, etc. Product ID coordination on all your channels?

Blog 205

Blog Clothing Multi-channel Shipping Costs 205

Korona

AUGUST 26, 2022

All of your sales and inventory must be reported to Metrc. Luckily, KORONA POS seamlessly integrates with the track-and-trace system so that you can automatically push all of your sales reports right onto their database. Marijuana And Social Media. Point Of Sale Integration . There are no exceptions!

POS 59

POS Point of Sale Operations Social Media 59

Ecommerce Platforms

JANUARY 5, 2021

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. SALESmanago uses machine learning and AI to aggregate and analyze all your customer data. Social media. A Customer Data Platform. Yves Rocher.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

Omnisend

SEPTEMBER 8, 2021

Getting to know exactly what people want and expect from your brand is the best way to improve your customer retention. One of the best tools for building better customer intelligence is Customer Relationship Management (CRM) software. This means increased customer retention rates for you. 1 Omnisend.

eCommerce 158

eCommerce Customer Data Customer Retention Information 158

Smile.io

SEPTEMBER 17, 2024

Calculating repeat purchase rate  6 tips to get more repeat customers in Shopify How to get started with effective customer retention Getting started with Smile.io Email and SMS marketing As zero-party and first-party data become increasingly important, ecommerce brands need to personalize their consumer touchpoints.

Shopify 46

Shopify Merchant Services Subscription Customer Retention 46

Omnisend

APRIL 14, 2021

How to Choose Customer Lifecycle Software? Choosing customer lifecycle marketing software will depend largely on the needs of your business. Things to consider include: What kind of customer data is most important for you? What are your growth and retention goals? Customer Retention and Reactivation Tools.

Customer 78

Customer Omnichannel Customer Retention Channel 78

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

AcquireConvert

JUNE 17, 2024

Additionally, Shopify supports multi-channel selling, allowing merchants to sell products across multiple platforms such as websites, social media, and physical retail locations. Track Performance: Use Shopify’s built-in analytics and reporting tools to monitor your store’s performance.

Shopify 36

Shopify Payment Services Merchant Services Shipping Costs 36

Ecommerce Platforms

JULY 10, 2021

Using analytics unlocks a fair few benefits, including: Being able to gather accurate data to offer better, personalized, customer-focused marketing and customer service. . Get a proper feel for customer retention and churn. Social media. An integrated dashboard with live data. Email marketing.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

Smile.io

FEBRUARY 2, 2024

  For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Repeat Customer Rate 💡 Repeat Customer Rate is the proportion of orders from customers placing at least their second order with a store within the year.

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Omnisend

NOVEMBER 5, 2020

You can use the plugin to create and launch automated email, SMS, web push notifications, and retargeting campaigns on social media platforms. You’ll also be amazed at the impact this has on your customer retention rates. Couple WooCommerce Marketing Automations With Your Existing Customer Data.

WooCommerce 148

WooCommerce Marketing Omnichannel Channel 148

Ecommerce Platforms

FEBRUARY 17, 2023

Easy-to-use and brimming with insights, HubSpot’s CRM will allow you to track customer conversations, build comprehensive contact profiles, and even assign follow-up conversations to specific members of your team. You can also access a range of valuable analytics and reporting tools.

Payment Services 118

Payment Services Management eCommerce Analytics WooCommerce 118

lateshipment

MARCH 26, 2020

And when delays do happen, more often than not, customers blame the retailer rather than the shipping carrier for the bad delivery experience. It is a fact that 47% of customers won’t shop with your brand following a bad delivery experience. Broken Post-Purchase Experience With Inadequate Customer Engagement.

Management 208

Management Shipping Costs Shipping Merchant Services 208

Smile.io

OCTOBER 30, 2023

But whatever you choose, the ultimate goal is always to improve customer retention.    💡 "The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following." " - Smile.io   Jungalow’s loyalty program explainer page. 

Shopify 81

Shopify Merchant Services POS Omnichannel 81

ESW

MAY 23, 2018

It’s critical to protect your customers’ data, no matter what platform you choose. Easy, at-a-glance dashboards and improved filtering so finding exactly the data you need isn’t such a chore. The ability to customize what attributes are shown without engaging a web developer.

Payment Services 60

Payment Services Magento eCommerce Shipping Costs 60

Omnisend

DECEMBER 5, 2023

Image via Shopify In the same vein, promote reviews across your blog, social media, and email newsletters. Customize your product descriptions How you describe your products counts. You can also use some of the best Shopify Apps to enhance your customer service and social media presence.

Marketing 78

Marketing Social Media SEO Customer Retention 78

Algopix

JULY 22, 2023

To gain valuable insights into customer behavior, sales patterns, and marketing performance, eCommerce entrepreneurs must rely on advanced analytics and reporting tools. This article explores some of the best analytics and reporting tools available for eCommerce businesses, helping them make informed decisions and drive growth.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

ROI Revolution

AUGUST 5, 2021

In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

The electronics & media category brought nearly $93.8 New report: 2021 Holiday Success Plan for Brands. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

In this report, you’ll uncover full-funnel strategies, an in-depth analysis of programmatic ad types, and more so you can profit off of this channel’s meteoric rise. 65% express the need for more frequent communication with customers. of CMOs report increased acknowledgement from customers of companies’ attempts to “do good.”.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

In this report , uncover full-funnel strategies, an in-depth analysis of programmatic ad types, & more to unravel the mysteries behind programmatic. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Home Depot Quarterly Earnings Report). The electronics & media category brought nearly $93.8 New report: 2021 Holiday Success Plan for Brands. Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. Still, overall, 62.5%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

The electronics & media category brought nearly $93.8 New report: 2021 Holiday Success Plan for Brands. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

The electronics & media category brought nearly $93.8 New report: 2021 Holiday Success Plan for Brands. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases.

eCommerce 78

eCommerce Social Media Payments Payment Services 78