RetailMinded

NOVEMBER 23, 2022

As a retailer, you likely already have a wealth of customer data. This data can include customer contact information, purchase history, and demographic information. In addition, analyzing customer data can help you to identify trends and anticipate future demand.

Customer Data 52

Customer Data Cryptography Customer Retail 52

Forrester eCommerce

NOVEMBER 4, 2022

Get tips for modernizing your data architecture with data fabric 2.0 in this preview of our Data, Strategy & Insights event.

Events 150

Events Customer Data Customer 150

Sailthru

FEBRUARY 5, 2020

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. Give Customer Data an Abandoned Cart Approach Like Adidas.

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Retail TouchPoints

OCTOBER 17, 2024

In the traditional shopping experience, a customer uses a search or navigation menu on a site to view, for example, sunscreen options. For retailers, the value of generative AI lies not only in its content creation capabilities but also in its ability to integrate customer data, resulting in highly relevant and personalized interactions.

Retail 269

Retail Customer Data Social Media Technology 269

Retail TouchPoints

MAY 24, 2024

Associates also can access rich customer data, helping them boost conversions by up to 40% ; Improve business efficiency while reducing total cost of ownership: A unified commerce platform enables retailers to consolidate the number of systems required to run their business while also improving data visibility.

Merchant Services 251

Merchant Services Shopify POS Multi-channel 251

Retail TouchPoints

NOVEMBER 22, 2024

While events like Black Friday and Cyber Monday are still expected to attract crowds and drive online traffic, competition for consumers’ carefully guarded share of wallet will be fiercer than ever.

Banking 159

Banking Travel Consumer Marketing 159

Forrester eCommerce

OCTOBER 29, 2020

We placed many of the technologies in the invest and maintain quadrants — including chatbots and virtual assistants, customer data platforms (CDPs), marketing event management […].

B2B 210

B2B Customer Data Events Technology 210

Retail TouchPoints

JANUARY 17, 2023

In both retail and relationships, ghosting may seem like something that takes place out of the blue; however, romantic partners and customers have likely given signals, if only you knew when or where to look for them. For brands, these signals can be found in customer data.

Customer 316

Customer Customer Data Other Marketing 316

Retail TouchPoints

JANUARY 12, 2023

High-profile speakers for the event at New York City’s Javits Center include Olympic gymnast Simone Biles, actor and writer Kal Penn and a host of retail industry heavyweights including Macy’s Jeff Gennette, Target ’s Brian Cornell, Kroger ’s Rodney McMullen, LVMH ’s Anish Melwani and Neiman Marcus’ Geoffroy van Raemdonck.

Consumer 270

Consumer Food and Beverages Beauty and Health Toys 270

Retail TouchPoints

OCTOBER 27, 2021

One of the biggest challenges in marketing is quantifying the influence of each customer touch point. Even marketing teams that can map the entire customer journey have trouble identifying the exact moment or event that compelled a prospect to become a customer.

Multi-channel 288

Multi-channel Games Retail Social Media 288

Kissmetrics

AUGUST 24, 2017

Tracking customer event data, such as for Kissmetrics’ behavioral analytics solution, is an integral part to any successful online business–but I bet you already knew that. You definitely knew that… cue engineers and marketers nodding their head slowly … Customer Data Management with Segment.

Customer Data 248

Customer Data Events Travel Management 248

Retail TouchPoints

AUGUST 23, 2024

By moving data and critical applications off the endpoint device and to the cloud you can reduce the attack surface and further prevent any disruption or compromised data. This would also enable you to more efficiently recover from events like the July CrowdStrike outage.

Payment Services 303

Payment Services Retail Operations Management 303

Retail TouchPoints

JULY 26, 2023

Integration solutions can synchronize data between customer tickets, orders and financials to develop a comprehensive view of the customer. But complex warehouse networks, inventory levels, product updates and inbound shipments cause retailers to often struggle when trying to handle these data loads.

Fulfillment 199

Fulfillment Operations Shipping Costs Order Fulfillment 199

Retail TouchPoints

AUGUST 10, 2022

Retailers should consider software that offers enhanced visibility and control, with the ability to gracefully shut down or reboot a ‘hung’ server or other equipment from a remote location in the instance of a disruptive power event.

Small Business Retail 273

Small Business Retail Retail Telecommunications Events 273

ROI Revolution

JUNE 26, 2024

Amazon Prime Day is not just another sale; it’s one of the biggest shopping events of the year, driving unprecedented traffic and sales. As marketing teams prepare to increase ad budgets, it becomes more important than ever to know how customers shop on Amazon and how to reach other similar shoppers during peak events like these.

Marketing 78

Marketing Events Customer Data Customer 78

Retail TouchPoints

APRIL 20, 2022

One-to-one tablet-powered service is made extra relevant thanks to deep customer profiles that budtenders access and update via the point-of-sale system. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing. Photo credit: Cookies.

Retail 353

Retail Social Media Technology Events 353

Forrester eCommerce

JULY 15, 2022

Learn how to create a scalable data culture in your organization in this sneak peek of our upcoming Technology & Innovation North America event.

Events 370

Events Technology Customer Data Customer 370

Groove

AUGUST 18, 2020

Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. This tool makes it easy for eCommerce merchants to grow their contact lists, personalize user experiences and communicate more effectively with customers. Real-Time Customer Data.

Merchant Services 319

Merchant Services Shopify Subscription Multi-channel 319

Retail TouchPoints

JULY 18, 2024

or “How do I restart the cash register in the event of a power outage?” Image courtesy Target Employees can input prompts in natural language, asking questions such as “How do I sign a guest up for a Target Circle Card?” The tool also serves as a store process expert and coach to help new and seasonal workers learn on the job.

Customer Experience 244

Customer Experience Customer Retail Workshop 244

Retail TouchPoints

DECEMBER 15, 2022

Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave. In the current scenario, what customers expect from brands is often changing in a dynamic manner. Sachin Dev is Director of Pre-Sales and Solutioning at Algonomy.

Multi-channel 231

Multi-channel POS Customer Data Mobile 231

Retail TouchPoints

FEBRUARY 15, 2023

DTC brands are overwhelmed with data — transactional, customer and marketing — that enable them to better understand and personalize experiences for their customers. The Scope of All-in-One Data Software Applications is Too Narrow The beauty of the modern data stack lies in its ability to handle ALL the data.

Customer Experience 247

Customer Experience Customer Shipping Costs Customer Data 247

Ecommerce Platforms

JUNE 3, 2021

Suppose you’re looking for the most effective way to sell tickets to an upcoming event. Any event organizer will tell you that offering early bird rates, discount codes, referral codes, and group booking rates is a no-brainer. Let's explore this in more detail… Why Should You Use an Events Management Tool? .

WooCommerce 260

WooCommerce Payment Services Books Download 260

Retail TouchPoints

AUGUST 27, 2020

The Episerver Intelligence Cloud helps retailers cohesively group Idio and Episerver’s web site personalization functionality, including advanced web site content and product recommendations, email content, personalized search and navigation, visitor intelligence and a customer data platform.

Customer Data 146

Customer Data Recommendation Events Improvements 146

Optimizely

FEBRUARY 5, 2021

If you’re reading this blog on our site, it’s because you came here for information about collecting customer data. It’s a high-volume event (more than 100 million people in the U.S. Now, let’s get to the heart of the matter. And I can’t think of a more efficient way to campaign directly to consumers than the Super Bowl.

Marketing 370

Marketing Games Events Consumer 370

Retail TouchPoints

NOVEMBER 9, 2023

The rules are designed to ensure investors and other stakeholders are informed about breach events in a more timely and consistent manner. With the increase of digital warfare, geopolitical cyberattacks are not only jeopardizing sensitive customer data but also eroding trust in online shopping globally.

Retail 280

Retail BigCommerce eCommerce Platforms eCommerce 280

Retail TouchPoints

JULY 19, 2021

This was especially true when COVID-19 accelerated triggers resulting from life events that motivated more people to buy or upgrade homes and make other major life decisions. In a market like this, however, the movement toward data is often accompanied by an unhealthy euphoria. Strategic Counsel is Paramount.

Marketing 261

Marketing Retail Multi-channel Events 261

365 Retail

MARCH 8, 2024

Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads to poor data quality, made worse by the inherent nature of messy online and offline customer data.

Retail 52

Retail Customer Data Demo Events 52

Retail TouchPoints

JANUARY 11, 2023

Not to mention that Shopify has many other technology partners that can help brands of all sizes connect their channels and therefore, all of their customer data — improving the entire lifecycle for the customer.

Social Media 267

Social Media Multi-channel Customer Loyalty Shopify 267

365 Retail

SEPTEMBER 5, 2024

If you’re working in retail, one of the most important things to protect is your customers’ data. Protecting customer data Retailers have many confidential and private customer information, such as credit card details, personal ID, and addresses. Handling it carefully is essential for the business’s survival.

Payment Services 52

Payment Services Retail Customer Data Operations 52

Retail TouchPoints

JULY 28, 2022

So it’s important to closely review contracts obtaining or providing virtual try-on solutions to understand exactly how data will flow between parties and how each is permitted to use and keep data. Keep customer data safe.

Retail 246

Retail Customer Data Information Consumer 246

lateshipment

OCTOBER 2, 2024

Just like how the Super Bowl is a day for sports enthusiasts or the re-release of a famous franchise movie is a treat for the fans, Black Friday and Cyber Monday (BFCM) is a tailor-made event for e-commerce businesses to boost revenue, attract new customers, and build brand loyalty.

eCommerce 130

eCommerce Social Media Shipping Costs Home Furnishings 130

Retail TouchPoints

NOVEMBER 18, 2021

The six qualities of a real-time retailer include: The ability to offer an authentic personalized service, based on consistent customer data across all points of contact. Given this year’s supply chain and shipping challenges, synchronization of inventory and having immediate access to the latest data is a business imperative.

Shipping Costs 244

Shipping Costs Retail Omnichannel Supplies 244

UpSellIt

NOVEMBER 7, 2024

By consistently exceeding customer expectations, you can turn first-time buyers into loyal advocates. Engage Through Personalization Personalization makes customers feel valued and understood, which enhances their loyalty. Use customer data to tailor interactions, recommendations, and communications.

Customer Loyalty 135

Customer Loyalty Customer Live Chat Customer Experience 135

Optimizely

JUNE 8, 2020

The answers lie with your Customer Data Platform (CDP). Your CDP is the most essential part of your tech stack, designed to centralize all of your customer data, all of their their events and all of their interactions with your brand. How should I introduce my brand and my products to them? How do I convert them?

Customer 195

Customer Social Media Customer Data Recommendation 195

365 Retail

APRIL 20, 2024

The result – retailers spend money re-acquiring the same customers repeatedly and lose margins on one-size-fits-all sales.” This approach not only enhances customer data collection but also enriches the shopping experience with personalised interactions.

Technology 57

Technology Retail Customer Retention Customer Data 57

Smile.io

APRIL 12, 2024

Doubling down on reliability  On the backend, we’ve overhauled how and where profile data and events are synced. This helps the initial integration setup go faster and smoother, meaning data and events appear in Klaviyo much quicker.  Dynamic events data.  ” you ask.

Events 87

Events Customer Loyalty Reference Shopify 87

365 Retail

JULY 19, 2024

The primary benefit of experiential displays is that they create a strong emotional connection between the customer and the brand. These experiences can turn shopping into an event, drawing customers into the store and encouraging them to spend more time exploring.

Retail 104

Retail Online Catalogues Omnichannel Workshop 104