Customer Experience Customer Loyalty Leisure 
Retail TouchPoints
DECEMBER 29, 2023
The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work. Launching incentive and loyalty programs is an effective way of appealing to the customer and their interests.
Retail TouchPoints
NOVEMBER 16, 2022
Infusing trendy gastronomic offerings within retail spaces elevates the shopping experience — stimulating shoppers’ senses and forging emotional connections. Additionally, the presence of food and beverage supports engagement and builds customer loyalty. Implementing Food and Beverage Design. Retail’s Era of Repositioning.
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Optimizely
NOVEMBER 29, 2018
Because every one of your customers is unique, it’s difficult to adjust your marketing outreach to each of their individual needs. But you can design an all-encompassing customer journey map for your buyers using individual campaigns to lead them down the path to purchasing—and ultimately to customer loyalty.
365 Retail
JULY 5, 2022
However, if they’ve heard from a trusted source that a brand is offering a similar product for a similar price with a much better customer experience, they may be swayed into buying from that brand instead. Brands should take a proactive, rather than reactive approach, to increase customer loyalty. Utilise data .
RTP blog
MAY 24, 2017
Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.
iVend
AUGUST 27, 2020
Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.
iVend
AUGUST 17, 2022
Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.
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