Retail TouchPoints

OCTOBER 16, 2024

Enhance Flexibility Image courtesy Juniper Lighting flexibility has become exponentially critical in commercial spaces, as retailers face constant product rotations and shifting market demands. To adapt, dynamic lighting solutions are essential, enabling spaces to evolve with consumer needs.

Customer 205

Customer Retail Leisure Consumer 205

365 Retail

JANUARY 29, 2024

This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more. The addition of the POPAI Zone, focusing on the latest trends in shopper marketing, enriches the event with educational seminars and masterclasses.

Events 111

Events Leisure Seminar Customer Experience 111

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world. Tara Robertson is the Chief Marketing Officer at Bitly.

Retail 279

Retail Consumer Leisure Information 279

Retail TouchPoints

MARCH 16, 2023

According to Hofstede Insights, Brazil’s national culture tends toward collectivism (loyalty to a group, such as extended family) and indulgence (prioritizing leisure time). Taobao’s convenient peer-to-peer instant messaging support gave it a competitive edge because the company’s customer experience was better suited to the target market.

Consumer 274

Consumer Leisure Technology Travel 274

365 Retail

MARCH 17, 2023

These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits. These are some of the findings of a new research report commissioned by creative customer experience marketing agency Gekko and carried out by YouGov.

Banking 95

Banking Home Furnishings Leisure Retail 95

Retail TouchPoints

JULY 28, 2023

For example, a shopper may visit a grocery store to get core staples and still visit the farmers market every week to get high-quality produce that also supports local farms. Leisure travel, luxury products and eating out were among the discretionary categories that saw the biggest bump year over year.

Consumer 218

Consumer Multi-channel Retail Leisure 218

Retail TouchPoints

DECEMBER 2, 2020

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. To make up for the loss of in-person sales — and to reap the benefits of a planned marketing tie-in with the estate of the Notorious B.I.G.

Apparel 179

Apparel Customer Experience B2B Leisure 179

365 Retail

OCTOBER 20, 2023

It’s not only retail-centric; representatives from the hospitality and leisure industries will also find tremendous value. Think of this as a two-day intensive course on enhancing physical spaces to attract and retain customers, a must-attend event for businesses involved in crafting consumer experiences in any physical space.

Leisure 52

Leisure Seminar Events Retail 52

365 Retail

OCTOBER 7, 2024

The 4,500 sq ft store will be located within Westfield London , Europe’s largest shopping and leisure destination, offering an exciting opportunity for Dunelm to extend its reach to Londoners and visitors alike. The brand has grown significantly from its origin as a market stall in Leicester to become a leading name in home furnishings.

Home Furnishings 62

Home Furnishings Leisure Customer Experience Events 62

365 Retail

JULY 18, 2024

As of 1st July 2024, Debenture PLC, known for its management of retail and leisure destinations, announced its rebrand to XPE Group PLC. Gemma Scarfe, Digital & Marketing Director at River Island, stated, “We’re thrilled to announce our new relocated store in the Eldon Square development.

Leisure 62

Leisure Fashion Customer Experience Events 62

365 Retail

NOVEMBER 15, 2023

It also features a refreshed Beauty department and a Foodhall that echoes a fresh-market ambience. Lakeside Shopping Centre is a prominent retail and leisure destination spanning 1.6 The location of this new store in Lakeside, Essex, is strategic. million square feet and attracting millions of visitors annually.

Leisure 98

Leisure Clothing Beauty and Health Customer Experience 98

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . By doing so, merchants can reach out to customers with much more precision.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

Wiser

SEPTEMBER 18, 2023

This transition, coupled with the ongoing impact of the global pandemic, has necessitated a re-evaluation of strategies and approaches for businesses seeking to thrive in this evolving market. Parents and students alike can browse and compare a vast array of products at their leisure from the comfort of their homes.

Electronics 148

Electronics Retail Shipping Costs Leisure 148

Retail TouchPoints

MARCH 8, 2022

This allowed us to bring some first-to-market products into the experience and then create content around those items,” said Grant. The entire experience, which spans two levels and nine rooms, features more than 650 products. The entire experience, which spans two levels and nine rooms, features more than 650 products.

Social Media 290

Social Media Leisure Consumer Toys 290

365 Retail

OCTOBER 11, 2022

Unsurprisingly, six in 10 (60%) respondents say a convenient shopping experience remains a high priority when spending with a retailer. But with two thirds (65%) valuing businesses that accommodate last-minute purchases and quick delivery, retailers need to keep a positive customer experience front of mind to stay ahead of competitors. .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

Retail TouchPoints

AUGUST 17, 2020

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

Retail 178

Retail Operations Travel Leisure 178

Retail TouchPoints

JULY 21, 2021

In today’s tech-driven world, retail leaders are focused on using online media and marketing to drive customer engagement. To stand out and scale in an increasingly competitive environment, marketing and CX leaders believe that having a comprehensive digital strategy is key.

Arts 237

Arts Toys Leisure Workshop 237

Retail TouchPoints

NOVEMBER 17, 2021

consumers rarely or never go shopping as a leisure activity; A Shopify survey of North American consumers revealed that 40% used a curbside pickup service during COVID, and nearly as many — 38% — plan to continue using these services even after the pandemic passes. Hoyler noted that: 94% of U.S.

Consumer 300

Consumer Omnichannel Leisure Supplies 300

Retail TouchPoints

JANUARY 13, 2021

Here are three easy tips to inject discovery into your retail experience: Focus on engagement, not just conversion: Fun is key! Discovery shopping is about being leisurely, not pushing a customer to purchase. Think beyond the search bar and build experiences that let shoppers explore and be surprised.

Customer 193

Customer Social Media Mobile eCommerce 193

RTP blog

APRIL 12, 2019

As co-founder and co-CEO Dave Gilboa told the Vancouver Sun : “We’ve always thought that shopping for eyewear should feel a little like browsing at a library — leisurely, filled with pleasant surprises, and better with friends alongside.” It’s about getting to know your customer and offering them a deeply personalized service.

Retail 150

Retail Leisure Technology Recommendation 150

365 Retail

JULY 26, 2023

Store Associates : whether customers are picking out a gift, looking for the latest set, or bringing a LEGO fan in for a special treat, the LEGO team can help find the perfect set for everyone. Creating unique customer experiences is increasingly important – and this interactive, fully-immersive store speaks directly to that.

Leisure 52

Leisure Gifts Events Accessories 52

RTP blog

JUNE 16, 2017

By leveraging actionable insights to reach customers in precise moments of their pre-store, in-store and post-store journey, retailers take the reins of customer experience and engagement to draw customers to the store and keep them coming back — the ultimate apocalypse survival skill.

Retail 150

Retail Leisure eCommerce Arts 150

Optimizely

NOVEMBER 29, 2018

Whether you’re welcoming an influx of new customers from Black Friday and Cyber Monday or planning for growth next quarter, it’s always a good time to assess how new customers fit into your ecommerce brand’s overall marketing goals. Does your message stand out in a noisy ecommerce market? Pre-purchase engagements.

eCommerce 252

eCommerce Customer Social Media Customer Loyalty 252

365 Retail

AUGUST 16, 2021

Ian Watson, CEO of Hotter Shoes , said: “There’s been an ongoing shift in footwear trends and corresponding sales during recent years which have been amplified by the pandemic as outdoor leisure and staycations surged and office working, which typically fuels the formal wear market, declined.

Outdoor 62

Outdoor Leisure Fashion Technology 62

Retail TouchPoints

APRIL 17, 2024

If they choose the first path, we recommend turning their stores into stripped-down warehouses of commodity products and cutting their staff and marketing costs to the bone to compete with online entities. Both options offer a path to success, but each requires a different business model.

Consumer 130

Consumer Leisure Customer Books 130

lateshipment

FEBRUARY 12, 2024

Not just post-purchase or even e-commerce, but most blogs that you sit down to read, either in your leisure time or on the go — tell you two things. Additionally, you can consider offering free shipping and return shipping as a marketing tool to attract customers and boost conversion rates.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Omnisend

MAY 5, 2021

BOPIS works particularly well within an omnichannel strategy , so after choosing the right ecommerce platform to host your store, you can look into a marketing platform that offers advanced omnichannel capabilities. Omnichannel marketing puts customer data front and center to provide an immersive, seamless customer experience.

Shipping Costs 148

Shipping Costs Shipping Omnichannel Fulfillment 148

Retail TouchPoints

JUNE 24, 2021

This indicates an enduring demand for physical stores, but the reshuffling of brand loyalty can be concerning to established brands — and conversely, a boon for entrepreneurs who have a renewed opportunity to obtain market share.

Retail 148

Retail Social Media Leisure Multichannel 148

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

RTP blog

APRIL 4, 2018

I do have one caveat, however: there’s only so far you can go in monetizing consumers’ interactions — particularly when you’re intruding on other experiences. When I travel, for leisure or business, my hotel room is the last place where I want to be “sold” something (except perhaps from the minibar. Mmmm, Toblerone and macadamia nuts.)

Events 150

Events Technology Food and Beverages Retail 150

365 Retail

NOVEMBER 30, 2021

We are consistently evolving to address changing consumer shopping habits and have therefore invested in enhanced services and facilities, including digital shopping capabilities, sustainability initiatives and elevated leisure offerings.”. One year of Designer Outlet Málaga. In the first 12 months the centre welcomed nearly 3.5M

Leisure 62

Leisure Books Arts Multi-channel 62

365 Retail

JUNE 29, 2023

Customers can now shop the brand’s innovative apparel and accessories for yoga, running, training, and most other sports activities on Zalando’s Fashion Store in several markets. Today, global athletic apparel brand lululemon launches on Zalando, a leading European online platform for fashion and lifestyle.

Apparel 70

Apparel Fashion Accessories Clothing 70

iVend

SEPTEMBER 10, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 80

Omnichannel Leisure Technology Channel 80

BigCommerce

APRIL 3, 2018

We’re on a mission to provide businesses like yours marketing and sales tips, tricks and industry leading knowledge to build the next house-hold name brand. While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. Let’s dive in. Don’t miss a post.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

365 Retail

JUNE 5, 2024

Offer experiential rewards they’ll relive time and time again to reach a bigger market share. In a market flooded with similar offerings, it’s the emotional journey you offer that sets you apart. People frequently join rewards programs, treasuring the value and benefits they receive as recurring customers. Travel getaways.

Gifts 52

Gifts Workshop Food and Beverages Events 52

iVend

AUGUST 27, 2020

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Provide seamless customer experiences anywhere with a digital solution.

Omnichannel 52

Omnichannel Leisure Technology Channel 52

365 Retail

MAY 30, 2023

This will allow Frasers Group to restructure its data to make it more accessible and scalable, unlocking additional value for customers. SADA recently announced it had activated its presence in the UK market in early March.

Retail 67

Retail Games Technology Fulfillment 67