Remove Customer Experience Remove Leisure Remove Omnichannel
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How Real-Time Inventory Visibility Helps Retailers Improve the Customer Experience

Kibo

Any discrepancies could cause delay in shipping times – increasing the likelihood of cancelled orders due to a bad customer experience. Buy online, ship from warehouse and buy in store have been conventional methods that retailers used to sell their products to customers.

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Sneaker and Sportswear Ecommerce: the ‘Non-Luxury’ Luxury Apparel Leader 

Retail TouchPoints

The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work.

Apparel 238
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What do Today’s Consumers Really Want? #RIC21 Day One Answers the Question

Retail TouchPoints

Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Omnichannel is so important for us right now as the retail industry, and all industries for that matter, are hit with supply chain issues,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel. Hoyler noted that: 94% of U.S.

Consumer 306
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4 Ways QR Codes are Transforming the Retail Shopping Experience

Retail TouchPoints

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Retail 283
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FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Retail TouchPoints

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. FILA needed to quickly move its website experience from a relatively static brand catalog to an appealing, efficient direct-to-consumer sales portal.

Apparel 184
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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

Leisure travel, luxury products and eating out were among the discretionary categories that saw the biggest bump year over year. Nearly three-quarters of consumers ( 73% ) said they expect their disposable income to stay the same or improve over the next 12 months.

Consumer 225
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Retail’s Digital Future

iVend

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. The Benefits of the Omnichannel Model.