lateshipment

JULY 31, 2023

Every e-commerce business has a unique value proposition that comes out from meticulously analyzing market gaps and caters to every need of the customer. Here’s compelling reasons why keeping tabs on your competitors is important: Analyzing Market Gaps: There’s always new needs rising in your market.

eCommerce 130

eCommerce eCommerce Marketing Marketing Social Media 130

Retail TouchPoints

NOVEMBER 18, 2020

But the first step, before marketers consider how they’ll maintain this customer loyalty, is to examine the latest consumer data in order to understand key shifts in their customers’ behavior. Find Co-Marketing Opportunities for Loyalty Programs. Inform Customers About Product or Service Offerings.

Customer Retention 264

Customer Retention Information Mobile Customer Loyalty 264

Smile.io

FEBRUARY 12, 2024

Think of email subscribers as prospective friends of your ecommerce brand and email marketing as the relationship-forming driver.    Email marketing has the potential to foster the customer journey and build rapport like no other marketing endeavor can. Loyalty & Reward Program Insights from Smile.io

eCommerce 87

eCommerce Marketing Customer Loyalty Multi-channel 87

Smile.io

FEBRUARY 23, 2022

The key to creating these brand advocates is a little something called loyalty marketing. And while having a customer loyalty program is a great tool, it’s not the end all be all. Loyalty marketing involves every part of the customer journey and when done correctly is a great growth strategy.

Marketing 82

Marketing Customer Loyalty Customer Retention Social Media 82

Retail TouchPoints

JULY 10, 2023

Product data can also be used to train AI models that generate new designs for products based on data such as customer feedback, sales data and market trends. And because the models are trained on retailer data, the AI ensures the new designs generated are more appealing to customers and better suited to market demand. 

Merchant Services 279

Merchant Services Shipping Costs Retail Social Media 279

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. Read on for the biggest furniture ecommerce trends and tips to help you grow in 2021. In this article, we’re going to check out some of the biggest furniture ecommerce trends for this year.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. In the rapidly expanding ecommerce market, projected to reach $3 billion in 2023, a significant 20% to 30% of online purchases end up being returned. So why do customers delay returns?

Retail 278

Retail Shipping Costs Improvements Customer Experience 278

Optimizely

OCTOBER 31, 2018

Since then, she founded three of her own startups, advised many more, and is now helping Dormify expand into new markets and new marketing channels. The importance of the customer lifecycle in personalizing marketing. Listen to Episode 21: The Empowered Marketer. How does this on-site content drive your marketing?

Marketing 170

Marketing eCommerce Events Channel 170

lateshipment

NOVEMBER 26, 2023

Introduction Holiday shoppers don’t just mean the “ I’m planning to spend (more than I usually do during the other months) for my holiday season needs by capitalizing on seasonal trends, special deals, and promotions ” type. Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retail TouchPoints

MAY 8, 2024

Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken. Slow page loads are more than problematic — they strongly influence whether a customer ever seeks the brand out in the future. Digital marketers must optimize the journey — which is increasingly mobile — not just the screen.

Merchant Services 277

Merchant Services eCommerce Channel Mobile 277

Korona

FEBRUARY 9, 2023

Implement Loyalty Programs Retaining an existing customer costs up to five times less than gaining a new one. A good customer retention program can generate significant gains in recurring revenue for your company by improving the return on your marketing and sales budget.

Improvements 98

Improvements Payment Services POS Payments 98

lateshipment

OCTOBER 30, 2023

When done right, it has the potential to ensure your customers have a hassle-free ‘order delivery’ and ‘return’ experience. In the long run, this can help you boost customer loyalty, efficiency, as well as profits. The answer is: on everyone — from marketing to sales, to operations and customer service.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Algopix

OCTOBER 21, 2023

It requires data-driven decision-making and constant adaptation to market trends. Revenue by Traffic Source: Knowing where your customers come from (e.g., organic search, paid ads, social media) allows you to allocate marketing resources more effectively. A high retention rate is a sign of a loyal customer base.

Shipping Costs 118

Shipping Costs eCommerce Customer Retention Fulfillment 118

Smile.io

JUNE 5, 2024

The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following. Shopify Plus brands utilize loyalty programs to increase repeat purchase rates and boost customer retention. Loyalty & Reward Program Insights from Smile.io Gabrielle Policella 2.

Shopify 53

Shopify Customer Loyalty Merchant Services Customer Retention 53

Wiser

SEPTEMBER 27, 2023

Customer satisfaction surveys are an invaluable tool for businesses seeking to improve their performance and stay ahead of the curve in an increasingly competitive market landscape. These surveys provide direct insights from the very people who matter most—customers. ” This question indicates customer retention potential.

Customer 146

Customer Retail Customer Retention Improvements 146

Smile.io

APRIL 5, 2022

it was rare to see a loyalty program on an ecommerce store. Now, over 100,000 business owners and entrepreneurs trust us with their loyalty programs as a key part of their customer retention strategy. And what will loyalty look like in the years to come? Why are more ecommerce brands running loyalty programs?

Shipping Costs 83

Shipping Costs Customer Loyalty Drop Ship Customer Retention 83

Kissmetrics

OCTOBER 24, 2017

SaaS growth relies on customer engagement. It can seem like an uphill battle garnering your audience’s attention in a competitive market. Chances are your customers have very diverse backgrounds, interests, and behaviors. Kissmetrics Populations can help you quickly identify trends in user activity and product usage.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 272

Payments Payment Services Customer Experience Social Media 272

RetailMinded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

Payment Services 52

Payment Services Payments eCommerce Retail 52

MagentoBrain

MARCH 20, 2023

Benefits of Ecommerce Development Increased Reach and Visibility: Ecommerce development provides small businesses with the ability to reach customers beyond their local market. With an online store, small businesses can expand their reach and visibility to a global audience, opening up new markets and opportunities for growth.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. is the most trusted loyalty platform 100% built for ecommerce brands.

Customer Loyalty 92

Customer Loyalty eCommerce Customer Merchant Services 92

Optimizely

JULY 31, 2018

Grab your phone, open your podcasting app of choice, and prepare to fill your ears with all the ecommerce marketing news and advice you could ever need. With recent episodes highlighting upselling tactics and business owners in niche markets, it’s no wonder it’s become one of the standouts in our podcast feed. The Turnaround.

eCommerce 223

eCommerce Shopify SEO Customer Retention 223

Algopix

DECEMBER 26, 2023

This commitment to continuous improvement ensures adaptability to changing market dynamics and evolving customer expectations. Customized packaging not only ensures product protection but also serves as a distinctive branding opportunity, fostering brand recognition and customer loyalty.

eCommerce 127

eCommerce Shipping Costs Arts Fulfillment 127

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Omnisend

APRIL 15, 2021

Many brick-and-mortar stores have had to digitize their loyalty programs as more and more shoppers have switched to online shopping. Loyalty and rewards programs have become one of the trending add-ons for online stores looking to increase their number of new customers. 5 Tips for Building a Successful Loyalty Program.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

365 Retail

NOVEMBER 14, 2022

It’s no secret that customers start their research well in advance of Black Friday, with eager bargain hunters revealed to be searching for deals 12 weeks before the big day. . But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Shipping Costs 57

Shipping Costs Payment Services Merchant Services Order Fulfillment 57

Smile.io

MARCH 5, 2020

They also make use of Instagram’s story feature, so they’ve compiled story buckets based on healing, holidays, sales, trending, and more. For every $1 you spend on email marketing, you can expect an estimated ROI of $42. Email marketing has been proven to be one of the most effective ways to communicate with your audience.

Customer Retention 46

Customer Retention eCommerce Social Media Apparel 46

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. Predictive analytics, powered by machine learning, forecasts future trends.

Retail 41

Retail Operations Information Management 41

BigCommerce

FEBRUARY 1, 2018

Let’s say that you are a solopreneur that has to handle emails from customers, packaging and shipping products, and marketing via your social media networks. By setting up Google Analytics , you can find out which online marketing activities are driving traffic to your website. Improve your email marketing.

Social Media 374

Social Media BigCommerce Blog Shipping Costs 374

Ecommerce Platforms

MARCH 14, 2023

Unlike most tools for ecommerce in the market today, Evercommerce isn’t a dedicated website builder and sales solution. Customer engagement: Use apps to leverage innovative, bespoke customer listening tools, and engagement solutions to enhance customer touchpoints, increase retention and improve your chances of customer loyalty.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Kissmetrics

MARCH 22, 2018

So, how can small- to mid-sized brands keep up with this trend in a cost-effective, creative way? With the help of scrappy teams and technology to automate processes, these brands are not only keeping up with the trend, but also are redefining it and leveraging it to grow. Automated Personalization Isn’t a Contradiction.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.

Customer Loyalty 85

Customer Loyalty Customer Jewelry Social Media 85

Korona

MARCH 7, 2023

Gift cards can be a powerful marketing and sales tool for retailers. But there’s more to gift cards than just being a convenient way for customers to buy gifts. Gift cards can be used as a marketing tool allowing you to create special offers or discounts that incentivize customers to come back and shop with you again.

POS 52

POS Gifts Payment Services Merchant Services 52

lateshipment

AUGUST 13, 2021

But, you still need to put in a lot of work in creating a properly functioning store, marketing it, taking care of listings, and customer service, above all. Understand where you get the most customers from—organic search, paid social media promotions, email marketing, and social media channels.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

Shopping Signals

MARCH 21, 2023

The digital world is constantly evolving; if you want to stay one step ahead and maximize your online revenue opportunities, then it’s essential that you keep up with the latest trends. They also have experience in developing content marketing plans that are tailored specifically for your industry and target market.

eCommerce 52

eCommerce SEO Improvements Mobile 52