Retail TouchPoints

DECEMBER 29, 2023

With cultural changes dictating the increase in sportswear purchasing and equal importance being placed on comfort as well as style, how can sports and sneaker retailers utilize ecommerce to grow their slice of the market and compete for customer loyalty?

Apparel 275

Apparel eCommerce Fulfillment Order Fulfillment 275

Retail TouchPoints

AUGUST 6, 2024

Both leverage user data and past purchases to present each customer with a personalized shopping catalog. TikTok’s business model is also founded on an algorithm that is inherently personalized, adapting content recommendations based on users’ every action.

eCommerce 269

eCommerce Social Media Fashion B2C 269

UpSellIt

AUGUST 15, 2024

Read on for effective fall marketing strategies for ecommerce retailers to increase conversions, build customer loyalty, and attract new customers during the fall season. Share engaging content like DIY projects, seasonal recipes, or fall fashion looks that feature your products.

Marketing 131

Marketing Gifts Social Media Customer Loyalty 131

Retail TouchPoints

MARCH 3, 2023

Over time, the brand has expanded its personalization program to show customers products that are often purchased with the item they are viewing, display items that can be bundled with products in a customer’s cart, and recommend additional products in the emails it sends to confirm transactions. Advanced customer support.

Consumer 273

Consumer Customer Loyalty Customer Experience Recommendation 273

Smile.io

FEBRUARY 16, 2023

When you look at the numbers, the fashion industry is an extremely attractive market to be in (pun fully intended). This is directly related to the fact that, as a society, we love to shop for fashion. With so much money being spent every year, the fashion industry is extremely competitive.

Fashion 67

Fashion Social Media Events Small Business Retail 67

Retail TouchPoints

JUNE 7, 2022

Implicit in this shift is the rise of personalization in the customer experience (CX). Effectively, that’s recommendation — the best of which skips over user-based search to instead provide content that suits an individual’s own taste. Recommendation enables us to find that item, faster. ecommerce revenues grew by 32.4%

Recommendation 284

Recommendation Arts Retail Consumer 284

Lemonstand

JANUARY 3, 2019

Offers are a great tool to increase conversions, foster eCommerce customer loyalty and drive long-term business value. Today I’ll share some concepts and offers that can be used by online retailers to drive eCommerce customer loyalty. In short, it pays to harvest eCommerce customer loyalty.

Customer Loyalty 72

Customer Loyalty eCommerce Customer Shipping Costs 72

UpSellIt

FEBRUARY 22, 2024

We’re a leading conversion optimization partner and we create hyper-personalized solutions to increase conversions, order values, customer loyalty, and more. The most common types of recommendations are upsells, cross-sells, downsells, and bundles. ” What is Upsellit’s Website Experience?

Conversion Optimization 135

Conversion Optimization Recommendation Customer Loyalty Merchant Services 135

Retail TouchPoints

SEPTEMBER 22, 2022

This type of localization benefits the consumer by providing a more seamless, personalized and successful shopping experience, and it benefits the retailer by increasing customer loyalty and overall sales. If a store is devoid of desired colors or sizes, or the product itself, this will inevitably result in customer dissatisfaction.

Customer Loyalty 305

Customer Loyalty Social Media Customer Experience Customer 305

Retail TouchPoints

MARCH 18, 2022

They are well-positioned to boost customer loyalty among their eco-conscious consumers, as well as potentially attract new shoppers. The rate at which NFTs and the metaverse are gaining attention will also help shape conversations surrounding sustainable fashion. In fact, half of the 1,000 U.S.

Apparel 307

Apparel Consumer Retail Fashion 307

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Retail TouchPoints

DECEMBER 27, 2021

In one case, the company’s Chief Sustainability Officer is working with a consultant that recommends strategies to achieve energy efficiency. In contrast, a pair of fashionable shoes or home goods might invite a variety of considerations. Discretionary Goods Demand Higher Environmental Scrutiny.

Retail 357

Retail Supplies Customer Loyalty Consumer 357

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. It leverages hyper-localized search combined with millions of product attributes to recommend products.

Merchant Services 274

Merchant Services Shipping Costs Retail Social Media 274

Retail TouchPoints

OCTOBER 16, 2023

Interactive product recommendation quizzes not only engage customers but also create a sense of participation and entertainment, making customers more willing to provide valuable zero-party data in exchange for a tailored shopping journey. For example, by simply asking “ How Did You Hear About Us?”

Social Media 274

Social Media Consumer Information Marketing 274

Omnisend

NOVEMBER 7, 2024

We’ll also show you how tools like Omnisend can improve your marketing efforts by automating personalized product recommendations. Automate your WooCommerce product recommendations & boost sales with Omnisend Start Free Today See pricing What are WooCommerce related products? Let’s dive right in!

WooCommerce 78

WooCommerce Recommendation Customer Customer Loyalty 78

Retail TouchPoints

DECEMBER 13, 2023

As customers seek out more eco-friendly items, they should look for brands that are committed to clean beauty. Having an ESG focus will give companies an increased customer loyalty audience, attract and retain employees, improve their financial performance and reinforce their brand reputation, among other benefits.

Beauty and Health 254

Beauty and Health Social Media Consumer Customer Loyalty 254

Optimizely

JULY 19, 2018

Not only is the repeat purchase at risk in these scenarios—so is customer loyalty. Do you really want to attract a customer base that shops only when there’s a sale involved? . Save for the odd one-off sale a year, the menswear fashion brand sticks to hooking new customers with their high-quality products.

eCommerce 333

eCommerce Shipping Costs Customer Loyalty Shipping 333

Retail TouchPoints

SEPTEMBER 12, 2022

From negatively affecting customer loyalty to damaging brand reputation to skewing analytics and spiking ad spend — when you’re selling to bots, a sale’s not just a sale. Bots break down customer trust and loyalty. Every retailer knows loyal customers are your most valuable asset. Let’s look at why.

Retail 286

Retail Beauty and Health eCommerce Customer 286

Retalon

SEPTEMBER 24, 2020

The bankruptcy of notable fashion retailers like Neiman Marcus , J.Crew , and Pier 1 were an inevitability (sped up by the circumstances of the pandemic), because these giants were not adapting fast enough to the digital age. The report sums up this process by recommending that retailers follow 3 core principles. The Takeaway.

Fashion 41

Fashion eCommerce Supplies Customer Retention 41

365 Retail

JUNE 2, 2021

Online brands are starting to recognise the appetite for personalised shopping experiences and one of the most significant changes in the fashion industry is the demand for more personal try-on experiences. . Fashion brands have the biggest opportunity for online personalisation.

Fashion 90

Fashion Social Media Arts Customer Loyalty 90

Retail TouchPoints

SEPTEMBER 1, 2023

The company reported that it will continue to upgrade its website and mobile app with, among other features, improved search functionality and product details, customer product reviews and more customized product and styling recommendations. In-store physical and technology upgrades.

POS 255

POS Merchant Services Supplies Improvements 255

365 Retail

MAY 9, 2024

Chatbots for customer service Virtual assistants leverage natural language processing algorithms to handle a wide range of inquiries, from product recommendations to order tracking, round the clock. This allows chatbots to engage with customers in real-time.

Retail 52

Retail Fashion Technology Customer Loyalty 52

Wiser

AUGUST 28, 2023

Utilizing social media, customer surveys, and review platforms can facilitate the collection of this feedback. Integrating these insights into your retail assortment strategy allows for dynamic adaptation to customer needs and expectations, leading to increased customer loyalty and sales.

Retail 146

Retail Fashion Information Customer Data 146

UpSellIt

FEBRUARY 26, 2024

Upsellit is a leading conversion optimization partner and we help brands collect new-to-file leads, recover lost sales and boost customer loyalty. Upsellit’s Website Experience delivers personalized, on-site solutions to move shoppers toward the path to conversion with AI recommendations, reiterations, urgency and more.

Customer Loyalty 109

Customer Loyalty Conversion Optimization Shopping Carts Technology 109

Retail TouchPoints

JULY 27, 2020

Here are the top five ways retail will evolve in 2020: Loyalty Breaks With Tradition. Leading retailers recognize the need to build dynamic relationships that extend far beyond traditional loyalty programs heading into 2020. The data educates consumers on their running styles and provides individual product recommendations.

Payment Services 151

Payment Services Shipping Costs Sporting Goods Retail 151

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Creating personalized product recommendations.

B2B 146

B2B eCommerce Customer SEO 146

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

UpSellIt

MARCH 3, 2023

Provide Personalized Recommendations Successful ecommerce brands focus on personalization, and AI-driven product recommendations are an excellent strategy to cater to specific shoppers’ needs. Recommendations should be as seamless as possible, unless a user is truly about to abandon your website. Here’s how you achieve it.

Conversion Optimization 78

Conversion Optimization Recommendation Shipping Costs Clothing 78

lateshipment

FEBRUARY 3, 2023

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building a Customer Base ‘X’ is an e-commerce company that deals with fast fashion and focuses only on acquiring new customers through heavy discounting and advertising. Still not convinced? Why, you ask? Here’s why.

eCommerce 130

eCommerce Shipping Costs Customer Shipping 130

Wiser

NOVEMBER 13, 2023

This internal advocacy can take various forms, from sharing company-branded content on social media to word-of-mouth recommendations, or even wearing company-branded attire. Retail employees interact directly with customers, making them the face of a brand.

Social Media 148

Social Media Retail Recommendation Events 148

RTP blog

AUGUST 3, 2018

Customers are much more likely to purchase goods recommended by family and friends, and WeChat is instrumental in facilitating the sharing process. 50% of Chinese customers are willing to purchase products recommended by friends and family, according to a report on cross-border e-Commerce by Frost & Sullivan and Azoya Consulting.

eCommerce 150

eCommerce Merchant Services Social Media eCommerce Platforms 150

Omnisend

FEBRUARY 3, 2022

trillion , the fashion industry is booming. This top Shopify store has attracted over 400,000 subscribers who get access to special deals, content, and loyalty programs. SM Global’s success is driven by retention and building customer loyalty, something that they achieve with the effective segmentation of their subscribers.

Clothing 78

Clothing Shopify Shipping Costs Fashion 78

RTP blog

MAY 24, 2017

An exciting technology that has come out of AI is virtual chatbots , which have the ability to boost sales and conversions and drive customer loyalty. Retailers such as Nordstrom , Sephora and 1-800-Flowers.com have leveraged this technology to share product recommendations, process orders and send shipping information.

Retail 150

Retail eCommerce Technology Leisure 150

RetailMinded

JANUARY 10, 2024

In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Learn more here.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

Ecommerce Platforms

JUNE 16, 2023

Klaviyo can help you to make personalized product recommendations, test various types of campaign against each other, and segment your lists more effectively too. What’s more, you can sync email lists to Facebook custom audiences! You can also create custom-size recommenders for any product using your own questions.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

BigCommerce

AUGUST 17, 2018

Rohan Moore , founder and CEO of UK fashion company, Olive Clothing. Elli’s fashion company in the United States. If you’ve got a wide selection of products to choose from in your brick-and-mortar store, we recommend narrowing your inventory down to approximately 100 of the best-selling items for your online marketplace. “We

Payment Services 357

Payment Services Shipping Costs eCommerce Payments 357

MagentoBrain

JUNE 8, 2023

Set up a secure payment processing system to handle customer payments Market your customized products to attract customers and grow your business. It can be a highly profitable business model, as clients are often willing to pay a premium for personalized fashion advice and recommendations.

eCommerce 59

eCommerce Payment Services Beauty and Health Payments 59