Retail TouchPoints

MARCH 16, 2023

To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey.

Consumer 274

Consumer Leisure Technology Travel 274

365 Retail

JUNE 11, 2024

Among the core themes of MAPIC 2024 is the emphasis on creating memorable customer experiences within physical retail spaces. New retail projects must be diverse and multifunctional, integrating product testing, sales, repairs, second-hand goods, and immersive experiences to retain and attract customers.

Leisure 62

Leisure Retail Events Customer Experience 62

365 Retail

OCTOBER 14, 2024

Merry Hill has welcomed international lifestyle, technology, and home appliance retailer Harvey Norman , which has opened its 57,000 sq ft flagship store. Customers can also find a variety of home appliances, technology, and entertainment products from leading brands such as Dyson , Shark , Apple , Samsung, LG, Miele , and Sage.

Food and Beverages 62

Food and Beverages Leisure Technology Events 62

RTP blog

APRIL 4, 2018

RevTech , a venture accelerator focused on developing early-stage retail technology companies, is hosting its 11 th semi-annual Tech Trends in Retail event in the flagship Neiman Marcus store in Dallas on April 5. Akola Project. . Both companies recognize that data-driven insights are today’s newest high-value currencies.

Events 150

Events Technology Food and Beverages Retail 150

365 Retail

JULY 19, 2024

At a crucial time for the industry, the Creative Retail Awards remain the ultimate celebration of innovation and excellence in retail, leisure, and hospitality design. The shortlist for the Creative Retail Awards 2024 has been finalised after a rigorous judging process.

Leisure 108

Leisure Retail Events Technology 108

365 Retail

APRIL 29, 2024

Peel Retail & Leisure has revealed that Moss , a notable UK menswear retailer, has selected Gloucester Quays for its newest store location, which will open its doors on Saturday, 4th May 2024. We’re eager to introduce this new concept to our customers in the southwest.”

Leisure 70

Leisure Retail Clothing Presentation 70

Forrester eCommerce

MAY 5, 2020

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

Leisure 311

Leisure Books Marketing Other 311

365 Retail

MAY 23, 2022

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. This allows customers to donate any unwanted clothes and textiles, by any brand, whilst shopping in-store.

Customer Experience 122

Customer Experience Customer Arts Leisure 122

Retail TouchPoints

DECEMBER 29, 2023

The consistent appeal of sneakers and sportswear has grown in recent times with customers, particularly from the Gen Z demographic , continuing to favor them as everyday items for leisure and now work. Launching incentive and loyalty programs is an effective way of appealing to the customer and their interests.

Apparel 231

Apparel eCommerce Fulfillment Order Fulfillment 231

365 Retail

JUNE 9, 2022

The signing continues the company’s leadership at the vanguard of the growth and diversification of the entertainment offering at its destinations, with company research showing that over 70% of Westfield visitors come for the diverse entertainment and leisure offering, and larger choice of shops versus other destinations.

Leisure 117

Leisure Games Travel Technology 117

Retail TouchPoints

NOVEMBER 16, 2022

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. Implementing Food and Beverage Design.

Food and Beverages 280

Food and Beverages Small Business Retail Retail Customer Experience 280

GetElastic

APRIL 30, 2019

Leisure, pleasure or business – air travel is one of the top forms of transportation for people across the world – and in 2017, almost one billion flights took off from the US alone. Temporary retail or experiential marketing events in airports are a great way to reach an international customer base without having to leave the tarmac.

Travel 162

Travel Customer Retail Leisure 162

Kibo

OCTOBER 27, 2022

Retailers now have multiple channels to interact with customers, such as online stores, mobile apps, customer service, buy online, pick up in store/curbside, and buy online, ship from store/distribution centers (DCs) scenarios. Benefits of Real-Time Inventory Visibility. 1 Key Benefits of Real-Time Inventory Visibility.

Customer Experience 90

Customer Experience Improvements Customer Shipping Costs 90

Retail TouchPoints

DECEMBER 22, 2023

Bridging Physical and Digital Retail Experiences with the Power of QR Codes In order to win over consumers in an increasingly competitive landscape, retailers are turning to technology like QR codes to help bridge in-store experiences with the digital world.

Retail 279

Retail Consumer Leisure Information 279

365 Retail

MAY 23, 2022

The lettings, which take SCREF’s total retail warehouse and leisure portfolio to 93% let by ERV, were agreed at the fund’s retail parks in Chatham, Norwich, Colchester, Chelmsford, and Romford. The leisure scheme also includes Odeon Cinema and Pure Gym, as well as well-known restaurant operators such as Nandos, Subway and Pizza Hut.

Leisure 111

Leisure Food and Beverages Operations Retail 111

Retail TouchPoints

DECEMBER 10, 2021

As the new year approaches, retailers need to think about what their expansion plans will look like and how their stores can best serve customers. “I “We’ve created spaces where the retailer can get a text and the customer can pick it up,” said Kampf. “ What’s going to normalize? .

Shipping Costs 311

Shipping Costs Travel Omnichannel Leisure 311

365 Retail

MARCH 17, 2023

These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits. These are some of the findings of a new research report commissioned by creative customer experience marketing agency Gekko and carried out by YouGov.

Banking 95

Banking Home Furnishings Leisure Retail 95

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

Small Business Retail 242

Small Business Retail Social Media Retail Leisure 242

Retail TouchPoints

APRIL 17, 2024

Understandably, they’re looking for a leg up on the competition and are intrigued by the latest roving robot and AI technologies. This phenomenon is described perfectly by Sherry Turkle, a leading expert on the social and psychological effects of technology, as being “alone together.” Instead, they’re transfixed by their screens.

Consumer 130

Consumer Leisure Customer Books 130

Retail TouchPoints

JUNE 3, 2021

Research from Stackla showed that 79% of consumers say UGC highly impacts their purchasing decisions, and customers are 6X more likely to purchase a product if the page includes pictures from social media. Stackla’s current portfolio of clients includes Canon , Lush Cosmetics , Trek Bicycle , Kathmandu and Nintendo.

Food and Beverages 158

Food and Beverages Marketing Automotive Leisure 158

Retail TouchPoints

FEBRUARY 15, 2021

Post-pandemic, leisurely sprees might be left in the past. This helps keep numbers down and offers customers a special experience they can’t otherwise get online. Another great place for investment is in smart technology. Emerging Consumer Trends. Now acquainted with online sales, consumers know how easy things can be.

Retail 269

Retail Leisure Fulfillment Operations 269

RTP blog

APRIL 12, 2019

Bridge The Gap Using technology to manage customers across various channels, enabling them to switch seamlessly between online and offline mediums, is one method being used to address this. Think about a customer who purchases a Prada bag online. How can you decipher whether they are an existing customer that also shops online?

Retail 150

Retail Leisure Technology Recommendation 150

365 Retail

JULY 13, 2024

But the true essence of the experience could often be as serene and insightful as a leisurely Nile cruise. He described his workday as an intricate balance between managing technology, handling players, and adhering to the casino’s strict regulations. Life on the wheels and cards might seem fast-paced and glamorous.

Other 52

Other Leisure Games Technology 52

Retail TouchPoints

DECEMBER 5, 2022

Japanese shoppers do tend to be skeptical of trusting businesses; therefore, businesses must show their value to the customer. Top-selling categories are electronics, apparel, fashion, beauty, furniture, leisure, hobby, baby products and home improvement, among others. Leverage technology wherever possible.

Shipping Costs 167

Shipping Costs Leisure Electronics PPC 167

Retail TouchPoints

JUNE 24, 2021

According to a recent Raydiant survey, 46% of customers still prefer to shop in-store, but 48% have replaced products they typically buy at physical stores for online competitor alternatives. Retailers must assess their brand story and find ways to use technology creatively and thoughtfully to form new ways of engaging customers.

Retail 148

Retail Social Media Leisure Multichannel 148

RTP blog

MAY 24, 2017

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150

Retail eCommerce Technology Leisure 150

Retail TouchPoints

SEPTEMBER 23, 2021

Decades of surveys have shown that a core motivation for brick-and-mortar shopping has been customers wanting to experience products in person before buying them. While the web may have become synonymous with “browsing,” the COVID-19 pandemic created a serious barrier between shoppers and leisurely real-world perusal of inventory.

SEO 257

SEO Gifts Shipping Costs Beauty and Health 257

Kissmetrics

SEPTEMBER 3, 2021

Marketing technology, or MarTech, as it is more commonly known, refers to software and platforms that help individuals or organizations achieve marketing goals. To achieve successful personalization, use data to assess customer habits and preferences for each audience segment and then craft corresponding templates. What Is MarTech?

Marketing 278

Marketing Consumer Reference Leisure 278

365 Retail

MAY 15, 2023

The move is a strategic upsize from its existing location in the retail park, providing customers with a more spacious and immersive shopping experience. Braehead, located in Renfrewshire, just outside of Glasgow, is a bustling retail and leisure hub spanning 1.1 Situated on the upper level of the main centre, the new 20,000 sq.

Leisure 52

Leisure Games Accessories Consumer 52

365 Retail

JANUARY 24, 2024

By weaving these technologies into their day-to-day, retailers are crafting shopping experiences that are not just current but ahead of the curve. Far from just mechanical aides, these robots handle restocking, respond to customer inquiries, and prepare online orders for pickup, thereby enhancing operational efficiency.

Operations 52

Operations Retail Leisure eCommerce 52

365 Retail

OCTOBER 11, 2022

New research from American Express reveals British shoppers are increasingly seeking better value for money, quality, and convenience during the current economic climate, offering retailers new opportunities to engage customers and drive loyalty. . Additional findings include: .

Leisure 98

Leisure Merchant Services Customer Experience Consumer 98

365 Retail

AUGUST 23, 2023

EE Experience store in Bluewater Shopping Centre The second of EE’s innovative new concept stores showcases a host of ‘experience zones’ and ‘room sets’, with each area carefully curated to give Kent shoppers a taste of future living and demonstrate how cutting-edge technology and connectivity can enhance their everyday lives.

Games 52

Games Technology Leisure Gifts 52

365 Retail

JUNE 12, 2023

A new chapter in property growth and technological innovation unfolds as Dyson unveils its fourth UK Demo store in the heart of Bluewater Shopping Centre, Kent. Designed to propel Dyson’s vision of direct-to-consumer retail expansion, the store showcases a full range of innovative technologies, including the latest Dyson Zone headphones.

Demo 51

Demo Leisure Technology Consumer 51

365 Retail

JULY 18, 2024

The store will include exclusive product edits, specialist sections, as well as next-generation tech, enabling customers to order items in-store or for home delivery. Using the touch screen interface, customers can ask for more sizes, choose alternative styles, or get help from in-store style experts – making fashion even more accessible.

Leisure 62

Leisure Fashion Customer Experience Events 62

365 Retail

AUGUST 22, 2022

The flagship My Being retail store by Cannabotech has been shortlisted in the Technology category for the Creative Retail Awards 2022. Entrants needed to demonstrate how technology enhances the retail store and enriches the customer experience. Cannabotech is defining a new standard for the medicinal cannabis industry.”.

Retail 57

Retail Leisure Technology Recommendation 57

RTP blog

AUGUST 24, 2018

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits. Mike Putman, CEO of Custom Travel Solutions , has spent his career creating and growing travel businesses.

Travel 150

Travel Retail Leisure Subscription 150

365 Retail

APRIL 12, 2021

The spacious flagship has been designed to individually showcase every bike in the Ribble range with a generous amount of space to allow the customer to interact with the bikes and appreciate the design in detail. Europe’s largest indoor 4k video wall dramatically adding further brand enhancement, engagement and customer interaction.

Omnichannel 109

Omnichannel Retail Leisure Arts 109