Wed.Dec 13, 2023

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The Impact of AI on Retail in 2024 

365 Retail

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The retail industry is no exception to this trend. Currently, over three-quarters of UK business leaders (77%) are concerned that their company is missing out on the transformational benefits of generative AI.

Retail 62
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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. So it’s no surprise that 47% of executives believe that store design and experience have become more critical to their brand strategy over the past year, according to Retail TouchPoints research.

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Announcing The Forrester Wave: Digital Experience Platforms, Q4 2023

Forrester eCommerce

Your options in the world of Digital Experience Platforms (DXP) are evolving quickly. Selecting the technology to power your enterprise’s digital presence is not simple – that’s why clients working with us are best for the job. With Forrester Research by your side, you have insightful, easy-to-read evaluations of your options.

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Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyal

Retail 307
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The Trends You Need to Succeed This Holiday Season

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

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Build Competitive Messaging With Your Buyers In Mind

Forrester eCommerce

Have you ever been cornered by the CEO who said, “We need better competitive messaging – our competitors are out marketing us.” Or from a sales rep who said, “One of my top accounts is asking questions about competitor XYZ, how do I respond?

Marketing 259
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Google Pay to Add BNPL Options Early in 2024

Retail TouchPoints

Google Pay will make buy now, pay later (BNPL) options available for online and mobile payments in the U.S. next year. Google Pay has partnered with Affirm and Australia-based Zip and will begin offering their pay-in-four services on Android devices early in 2024. BNPL got a boost as consumers worldwide grappled with inflation, and experts identified multiple BNPL growth opportunities in August 2022.

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Despite ‘Treecrastination,’ Shoppers Can Still Find the Perfect Christmas Tree

Retail TouchPoints

For some consumers, the holiday season starts as early as October. Others, however, procrastinate in all areas – even when it comes to getting a Christmas tree. In fact, new research conducted for the Real Christmas Tree Board found that 4% of consumers wait until as late as the third week of December — and even Christmas Eve — to buy a Christmas tree.

Consumer 246
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Charts: Ecommerce in Asia 2023

Practical eCommerce

The number of ecommerce shoppers in Asia will grow by 52% from 2023 to 2028, although the rate of growth is slowing. The post Charts: Ecommerce in Asia 2023 appeared first on Practical Ecommerce.

eCommerce 111
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Gilt Groupe, Stitch Fix, Casper Team Up to ‘Fill the Off-Price Void’ with new AI-Powered Shopping App

Retail TouchPoints

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online. Image courtesy Yaysay The mobile app uses AI technology to deliver shoppers a personalized feed of off-price “fashion gems,” refreshed every day with brands such as ALC , Simkhai , Loeffler Randall , Chloe , Loewe , Isabel Marant , Acne , Vince , Ganni and hundreds more at up to 70% off. “With

Fashion 243
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Member of Congress calls for better data on organized retail crime and other theft

RetailDive

In testimony endorsing a bill that would have the Department of Homeland Security tackle organized retail crime, the National Retail Federation left out its previous statistics on its impact.

Other 121
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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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Coldwater Creek Aims to Futureproof its Business with New Website

Retail TouchPoints

Women’s DTC specialty retailer Coldwater Creek has unveiled a new ecommerce website featuring a modernized look and tech stack. The new website was built on the BigCommerce platform with help from digital commerce agency CQL. It features an elevated look and customer experience with nature-inspired color palettes, intuitive navigation, engaging imagery and immersive storytelling to enrich the shopping experience.

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Target woos last-minute holiday shoppers with extended hours

RetailDive

The retailer is also offering same-day fulfillment options through Shipt and its own Order Pickup and Drive Up services through Christmas Eve.

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How to Make your Beauty Routine More Eco-Friendly

Retail TouchPoints

As each year passes, climate change is becoming more apparent around the world. And no matter how relatively small they may seem, our individual choices matter and can contribute to climate disruption. With that in mind, one habit to consider paying extra attention to is your beauty routine. A recent report states that brand transparency regarding environmental sustainability remains a top priority for cosmetics and personal beauty care consumers.

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Countdown to ISE 2024: Barcelona Hosts Unprecedented AV Extravaganza with Record-Breaking Show Floor

365 Retail

Integrated Systems Europe (ISE) 2024 is on the verge of making history as the event approaches a sellout, with the largest show floor ever, across eight halls of the Fira de Barcelona Gran Via, underscoring its status as the world’s premier AV and systems integration exhibition. ISE 2024’s total show floor will be 30% larger than last year. Anticipation is also building for the highest number of visitors ever recorded at ISE, solidifying its reputation as the go-to event for professionals

Events 97
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Fry’s partners with new Chicken Run movie

TalkingRetail

Fry’s Family Foods has teamed-up with Aardman Animation’s new Chicken Run: Dawn of the Nugget movie to launch new its plant-based nuggets.

Retail 111
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EBay pushes luxury consignment service with curated Jenna Lyons collection

RetailDive

A bus will travel to Los Angeles and Las Vegas with items from Lyons’ closet for sale, and shoppers can also get their own luxury handbags appraised.

Travel 111
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Staying Ahead of Mobile SERP Changes

ROI Revolution

Mobile SERPs (search engine results pages) are changing faster than ever. At the beginning of 2023, Google announced a long list of new features it planned to roll out over the course of the year, and we’ve seen many of them come to fruition globally or show up in Google Labs. While good search engine optimization (SEO) focuses on making it to the top of the SERPs, advanced SEO is about staying ahead of the changes.

Mobile 78
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Celebrating Excellence: Danica Larsen Receives the Q3 2023 Springie Award

FastSpring

All of us at FastSpring are committed to fostering a culture of recognition and appreciation, where we all feel valued and inspired to contribute our best. The Springie Award, our quarterly Peer-to-Peer appreciation award, exemplifies this commitment, providing a platform for employees to recognize their colleagues’ exceptional contributions. We are thrilled to announce that Danica Larsen is the recipient of the Q3 2023 Springie Award!

Other 78
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Is Your Brand AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is reshaping retail, but achieving true AI success isn’t simple. Many brands face hurdles—underdeveloped data strategies, limited AI-ready infrastructure, or lack of seamless integration across systems. As you explore how AI can boost efficiency and transform customer experiences, understanding your business’s readiness is key. Orium's Data & AI Maturity Model offers a clear starting point.

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KP Snacks extends McCoy’s Epic Eats PMP format

TalkingRetail

KP Snacks has announced that it is expanding its McCoy’s Epic Eats range with the launch of Chip Shop Curry Sauce and Bangin’ BBQ flavours in a £1.25 PMP format.

Retail 95
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Align With the Times: 10 Trends for Retail Tech Success in 2024

RIS News

In this webinar transcript, AWS’ David Dorf joins RIS News’ editor-in-chief, Jamie Goodman to map out a vision for the future of retail tech in 2024, touching on ten key trends.

Webinar 87
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Teen Social Media Use Is Skyrocketing, Pew Research Reveals

RetailWire

Social media use by teens is at an all-time high.

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Walmart, Target, Amazon, and More Share Holiday Fulfillment Cutoffs and Tech Features for Last Minute Shoppers

RIS News

As holiday shopping kicks into full swing, Target, Walmart, Amazon, and more, are gearing up to make last minute purchases as easy as possible.

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Drive More E-Commerce Revenue with Omnichannel Selling

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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HMRC commences crackdown on businesses hiding credit and debit card sales

TalkingRetail

HMRC has commenced a crackdown on electronic till fraud, with raids on 24 restaurants and takeaways across the country by its Fraud Investigation Service, says Pinsent Masons, the international law firm.

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La-Z-Boy Implements Integration Platform for Enterprise-wide Data Sharing

RIS News

The furniture company has put in place a new data integration platform aimed at breaking down silos and enhancing decision-making throughout the business.

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DTC brands embrace hybrid models as online growth slows: GlobalData

RetailDive

Companies are expanding their distribution channels through wholesale and physical storefronts to capture shoppers post-pandemic.

Channel 104
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How To Leverage the First-Party Data You’ve Collected Over the Holiday Season

RIS News

In this article, we'll explore how to make the most of the first-party data you've collected over the holiday period.

Article 90
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Mastering E-commerce Strategies to Drive Growth in B2B Distribution

B2B distributors and wholesalers: this webinar is for you! Discover the game-changing potential of composable commerce—a flexible, modern approach to e-commerce—and explore the strategies and technologies transforming the B2B landscape. Learn how to create custom digital experiences for your business from the leaders at Orium , commercetools , and Contentful as they walk through real-world examples, providing actionable insights on how to future-proof your business, integrate new opportunities s

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Walmart, Amazon, and Target to Stop Selling Dangerous Water Bead Toys

RetailWire

The brightly colored balls can pose a dangerous hazard to children if ingested.

Toys 105
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Store Openings and Expansions: Swarovski, Southern Glazer’s, Miniso, Uniqlo, and More

RIS News

See which online and retail brands are launching their flagship locations or are growing their presence through store expansion strategies.

Retail 80
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Zulily sues Amazon, alleges price-fixing

RetailDive

Zulily claims Amazon’s business practices hurt its bottom line. Amazon denies any wrongdoing.

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Bluewater Shopping Centre Unveils New Store Openings and Seasonal Pop-Up Stores Ahead of Festive Season

365 Retail

The Bluewater Shopping Centre in Kent is embracing the festive season with an array of new brand introductions and expansions, further enhancing the shopping and dining experiences for visitors. The centre, known for its diverse range of retail and leisure offerings, has recently seen the arrival of several new stores and a restaurant, as well as the expansion of existing brands within its premises.

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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.