Retail TouchPoints

AUGUST 30, 2022

The Coveo technology generated personalized product recommendations based on the individual shopper’s previous behaviors and preferences, including: Past shopping journeys; Previous behavior on site; and Haircare preferences. That has really performed well versus customers who have not been delivered those personalized recommendations.”. “We’re

Recommendation 269

Recommendation Mobile eCommerce Technology 269

BigCommerce

SEPTEMBER 4, 2018

So, how does an online store prepare for the barrage of traffic, the increase in advertising costs, and the technology industry updates playing out in full view of everyone (think Facebook’s data updates, Google’s mobile update and Amazon’s new ad marketplace)? Optimize for Mobile: The Fastest Growing in Holiday Sales.

Mobile 282

Mobile Shipping Costs eCommerce Gifts 282

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

Retail TouchPoints

AUGUST 7, 2023

To get treatment, consumers can visit the Amazon Clinic web page or access it on the Amazon mobile app; compare response times and prices from multiple telehealth provider groups; complete an intake form; and connect with their chosen provider.

Shipping Costs 213

Shipping Costs Subscription Shipping Recommendation 213

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app. How mobile applications support B2B commerce.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel.

Electronics 249

Electronics Payment Services Retail Mobile 249

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

365 Retail

MAY 30, 2023

As digital natives, Gen Z – those aged 10 to 25 – have been surrounded by technology, social media, mobile devices, and the internet their entire lives. So, as this tech-savvy generation continues to consume the most content, what do they really look for in a mobile app?

Mobile 73

Mobile Social Media Technology Information 73

Retail TouchPoints

JANUARY 27, 2022

A lot has changed since the Neiman Marcus Group (NMG) was founded back in 1907, but one thing that hasn’t changed is the company’s relentless focus on customer service and style. The platform using AI and ML to dynamically generate style recommendations, such as products that would complete a look or similar items, based on metadata. “

Recommendation 286

Recommendation Technology Mobile Customer Experience 286

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Very always seeks to deliver superior customer experiences,” said Paul Hornby, Digital Customer Experience Director at The Very Group in a statement. “An

Toys 198

Toys Customer Experience Fashion Channel 198

Retail TouchPoints

OCTOBER 23, 2024

New features include: Image courtesy Amazon An enhanced homepage with recommendations tailored to customers’ interests. “We’re adding to that list by testing new homepage features and design elements on the Amazon Shopping app for iOS and Android for millions of customers in the U.S.”

Merchant Services 213

Merchant Services Shipping Costs Fulfillment Jewelry 213

Groove

APRIL 27, 2020

Pay attention to mobile users. Utilize advanced segments to compare different groups of users or find a particular group within the standard set that Google provides. Comparing Mobile vs. Non-Mobile Traffic: Comparing Success By Time Of Day: Google allows you to apply up to four advanced segments at a time.

Improvements 229

Improvements White Paper eCommerce Mobile 229

Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. Matthieu Houle: The retail landscape is becoming increasingly complex, and Aldo Group is certainly not exempt from this complexity.

Supplies 225

Supplies Customer Experience Technology Omnichannel 225

Klaviyo

DECEMBER 1, 2017

2017 has been a tough year for mobile popups. In January, Google started penalizing websites using mobile popups that prevent users from accessing content. Many interpreted these moves as the end of mobile popups. Mobile popups are now smarter and more efficient than ever. Why mobile popups? Not convinced?

Mobile 121

Mobile Games SEO Shipping 121

Retail TouchPoints

FEBRUARY 29, 2024

Features like AI-powered recommendations and dynamic pricing are personalizing shopping experiences. Retailers are looking for more feedback at the POS itself and via the PIN pad,” said Jerry Sheldon, VP of Technology at IHL Group in an interview with Retail TouchPoints. Simply asking ‘How was your shopping experience today?’

Point of Sale 221

Point of Sale POS Payment Services Merchant Services 221

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

Retail TouchPoints

JULY 20, 2022

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. These key investments and opportunities include: Mobile experience.

Omnichannel 248

Omnichannel Retail Mobile Social Media 248

Retail TouchPoints

JANUARY 4, 2023

By 2025, mobile sales are expected to account for 44% of retail ecommerce in the U.S., The search bar can be enhanced with autofill options like “suggested” or “similar” product recommendations. Kathy Kimple is the Executive Director of OSF Digital’s Strategy group. Personalization goes beyond discovery, as well.

eCommerce 254

eCommerce Omnichannel Comparison Shopping Recommendation 254

Retail TouchPoints

NOVEMBER 24, 2022

Only 5% to 9% of new customers will ever reach “loyal” status, but this core group will contribute heavily to overall revenue, driving up to 23% of annual sales. The Movement from Website to Mobile App. In addition, mobile apps help provide the quick shopping experience shoppers are accustomed to and want on mobile.

eCommerce 241

eCommerce Mobile Merchant Services Recommendation 241

AcquireConvert

DECEMBER 15, 2020

That’s where social commerce and group buying comes in. That’s where group buying and social commerce come in to radically reduce your advertising budget in favor of social commerce. The numbers don’t lie: China’s E-Business Research Center reported the group buying market in China reached 34.89 What is Group Buying?

Shopify 66

Shopify Merchant Services eCommerce Social Media 66

ROI Revolution

OCTOBER 4, 2018

Now more than ever, mobile user experience (UX) is crucial in a time when users will bounce in seconds if the experience doesn’t meet their expectations. Many users begin their purchase journeys on mobile devices. But how can brands and ecommerce retailers effect positive growth for their website’s mobile conversion rate?

Mobile 60

Mobile Recommendation Conversion Optimization Article 60

Sailthru

SEPTEMBER 26, 2018

Mobile: The Centerpiece of In-Store Personalization. That’s why we called mobile the crossroads of commerce and why smartphones are the centerpiece of in-store personalization. Mobile apps are how beacons transmit messages to us in real time, such as Sephora’s push notification strategy. What makes Sephora so savvy?

Mobile 94

Mobile Recommendation Channel Shopping Carts 94

Retail TouchPoints

FEBRUARY 25, 2022

Ecommerce now represents 21% of Nike’s total direct-to-consumer revenue , with 40% of that coming from its mobile apps. And not only that: 85% of viewers were found to trust creators’ recommendations, and even more specifically, viewers valued information quality and quantity over the production value of the videos.

Social Media 297

Social Media Retail Events Channel 297

Retail TouchPoints

JUNE 28, 2023

For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy.

Technology 248

Technology Consumer Mobile Operations 248

Retail TouchPoints

MARCH 23, 2023

Retailers tempted to put the bulk of their energy into outreach through newer social or mobile platforms, believing that email is already “solved” or even outdated, are missing out on a channel with a massive audience that can also be targeted with extreme precision. This makes it an attractive option for businesses of all sizes.

Mobile 275

Mobile Channel Marketing Technology 275

Retail TouchPoints

JULY 16, 2021

The NYC-based women’s denim brand has experienced 200% growth in sales over the past year, according to Tanya Zrebiec, VP of Strategy and Innovation at A3 Apparel Group, parent of 1822 Denim. A significant investment for 1822 Denim is 3DLOOK, an AI-first, mobile body measuring and fit solution.

Technology 261

Technology Apparel Mobile Customer Experience 261

Retail TouchPoints

APRIL 20, 2023

The ability to tie marketing tactics directly to sales outcomes with CLM can be executed by comparing sales from a group exposed to a marketing campaign against a control group. This can include personalized product recommendations, targeted promotions and more relevant and engaging content.

Channel 256

Channel Marketing Mobile Consumer 256

Groove

SEPTEMBER 23, 2024

For instance, you could ensure they work well on mobile devices and don’t contain any broken links. This allows you to offer product recommendations that better match their interests. However, achieving good SEO can be complicated and requires a variety of approaches.

eCommerce Marketing 195

eCommerce Marketing eCommerce PPC SEO 195

Retail TouchPoints

OCTOBER 1, 2022

Additionally, an integration feature lets you group consumers and contacts according to their overall buying behavior. Mobile-friendly email templates. Mobile-friendly email templates. Approximately 49% of emails are opened on mobile devices — a trend that continues to grow. Image Source: KOMARKETING.

Marketing 272

Marketing Mobile eCommerce Platforms Reference 272

BigCommerce

JANUARY 9, 2018

It’s official: mobile ecommerce on-site search experiences are abysmal. We’ve all been there, after all – typing on a mobile screen into a tiny box that serves us little to no accurate results. And yet, despite most of us using on-site searches on mobile, the mobile search experience on ecommerce sites is almost entirely broken.

eCommerce 378

eCommerce Mobile Merchant Services SEO 378

Kissmetrics

OCTOBER 17, 2020

So to help make your decision easier, I narrowed it down to my top six recommendations—and reviewed them. Mobile fax services. Mobile fax services allow users to fax directly from their smartphones. Essentially, mobile faxing is as convenient and as easy as snapping a photo. The top 6 options for online fax services.

Document 360

Document Mobile Download Telecommunications 360

Retail TouchPoints

APRIL 13, 2021

Our agency has developed this list of five recommendations based on what we’ve seen across our clients’ sites in the last few months. This is the cumulative version of PageSpeed Insights and shows URL performance grouped by status, metric type and URL group. Speak with your developer to see what options are best for your site.

SEO 162

SEO Improvements Recommendation Mobile 162

Kissmetrics

SEPTEMBER 18, 2017

via mobile, desktop and TV apps, Facebook Watch is the company’s entrée into episodic streaming video. There is a set group of publishers at launch, but the company plans to open it up to more creators soon. People love getting recommendations for the things they love, and they love sharing those things with friends.

Marketing 458

Marketing Games Mobile Social Media 458

Retail TouchPoints

AUGUST 1, 2022

In brick-and-mortar stores, title III of the American Disabilities Act (ADA) mandates ramps for mobility-impaired customers or braille signs for the visually impaired. For specific mobility impairments, it may be impossible to travel outside regularly. Why Retail? So many of us shop online, from food to clothes, electronics to books.

Retail 260

Retail Multichannel eCommerce Webinar 260

UpSellIt

AUGUST 3, 2023

In ecommerce segmentation, a consumer base is divided into several groups (aka “segments”) based on certain characteristics, behaviors, traits, habits, or preferences. Ecommerce personalization examples include: Product recommendations based on browsing and purchase history. What is Ecommerce Personalization?

eCommerce 109

eCommerce Recommendation Accessories Customer Loyalty 109

Kissmetrics

JANUARY 4, 2021

To find shops you want to explore or buy from, go to the little shopping icon that looks like a shopping bag on the app: From there, you will see shops from brands you already follow, as well as some that are recommended based on your interactions on Instagram. For this reason, you can think of shops on Instagram as a kind of mobile catalog.

eCommerce 339

eCommerce Payment Services Recommendation eCommerce Platforms 339