Operations Payment Services Retail 
Groove
OCTOBER 11, 2024
ECommerce now makes up more than 20 percent of the global retail market. Fortunately, quality eCommerce merchant services can help companies manage their websites and process payments to drive revenue and long-term success. What Are eCommerce Merchant Services?
Retail TouchPoints
NOVEMBER 7, 2024
The rapid adoption of mobile apps has led to a similar boom in mobile commerce, leading mobile brands to quickly adopt payment Software Development Kits (SDKs) to add functionality quickly and efficiently. This evolution in attack techniques is driven by the growing complexity of payment systems and the increasing use of mobile commerce.
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Retail TouchPoints
NOVEMBER 8, 2024
Fuelling the import and export of goods and services, cross-border payments are essential to global trade — a fact that was recognised by G20 leaders in November 2020 when they endorsed a roadmap to revolutionise cross-border payments by 2027. To address them, several promising projects are underway.
Retail TouchPoints
JULY 13, 2023
The challenging economic environment, intense regulatory pressure and ever-present threat of fraud are creating a perfect storm that’s sweeping across the global payments landscape. Instead of seeing compliance as a painful obligation, it’s time to see it as a springboard for innovation, expansion and collaboration.
Retail TouchPoints
JULY 19, 2024
The rise in delivery volume coincided with the relentless barrage of unwanted robocalls and robotexts – many launched by bad actors spoofing legitimate retail companies to swindle money and personal information from their customers. Beyond the consumer risk, there is the retailer brand risk. AI further complicates the CX picture.
Retail TouchPoints
JULY 2, 2024
In fact, the financial services firm UBS projects that the market will hit $1.5 It’s also essential to notify customers about any changes in their subscriptions, such as rate increases or service alterations. Streamline Cancellations to Cut Chargebacks One effective way to reduce chargebacks is by simplifying the cancellation process.
Retail TouchPoints
AUGUST 14, 2023
While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.
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