Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

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Payment Services Operations Banking Technology 234

Retail TouchPoints

DECEMBER 6, 2024

The holiday season is undoubtedly one of the most competitive times for retailers and brands vying for shoppers attention and share of wallet. Unlike third-party data, which is often aggregated from external sources and may not be as precise, first-party data comes directly from the retailer, which knows their shopper best.

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Retail Sporting Goods Gifts Marketing 260

Retail TouchPoints

JANUARY 10, 2024

There’s been a lot of talk recently about retailers reporting lower-than-expected earnings due to inventory shrinkage. The discrepancy may occur due to clerical errors, goods being damaged or lost, or theft from the point of purchase from a supplier to the point of sale.” days, and one doubled its sales in one year.

Shipping Costs 296

Shipping Costs Food and Beverages Retail Supplies 296

Retail TouchPoints

JULY 25, 2023

Any retailer that’s attempted to provide pickup and delivery services knows how fraught (not to mention expensive) they can be. But it’s how those stores operate that allows them to effectively serve as fulfillment hubs. Walgreens is continuing to seek ways to tighten operations and enhance the convenience of store pickup.

Payment Services 245

Payment Services Operations Omnichannel Fulfillment 245

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Stripe will be the first payment platform to offer the service to business customers, including the Shopify Point of Sale app this spring. Beginning later this year, U.S.

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Payment Services Point of Sale Retail POS 293

Retail TouchPoints

FEBRUARY 21, 2023

In retail, the wow factor refers to the business’ ability to amaze customers and convert them into store or brand admirers. A recent study from Wharton’s Baker Retailing Center and The Verde Group found that retailers can increase shopper repurchase intent by nearly 60% by delivering a great experience.

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Sporting Goods Payment Services Retail Supplies 256

Retail TouchPoints

MAY 30, 2024

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty. Fortunately, the shift toward diverse checkout options and digital receipts has fostered new touch points for retailers looking to make a memorable impact. Developing a feedback loop.

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Point of Sale Customer Experience Payment Services Magazine 278

Retail TouchPoints

SEPTEMBER 7, 2022

As big-brand national retailers adjust to the post-pandemic evolution in shopper behavior, many are adopting new strategies and exploring additional product lines and verticals to boost profits. Above all, retail brands have learned that customer experience is key and that shoppers are demanding new levels of convenience.

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Retail Operations Omnichannel Management 258

Retail TouchPoints

DECEMBER 25, 2023

People have been saying “Retail is dead” for several years now. Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. No, retail isn’t dead.

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Customer Experience Customer Retail Point of Sale 253

Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. Jay Hutton , President and CEO, VSBLTY ; Maroun Ishac , Director of Business Development, Retail Solutions Division, Intel Corp. ; Retailers have created Retail Media Networks to compete with the Amazons, Facebooks and Googles,” Brown explained.

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Retail Supplies Consumer Webinar 321

Retail TouchPoints

OCTOBER 19, 2023

For retailers relying on critical IT systems to support both in-store and ecommerce sales, outages from significant weather events can have a big impact on business. As digital IT infrastructure has evolved, the hardware and software tools available to protect these assets also have advanced to help retailers maintain their balance.

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Events Retail Telecommunications Point of Sale 242

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. In the midst of these accelerated changes, few jobs have changed more than retail work. Shoppers increasingly want the convenience of online shopping and anywhere fulfillment.

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Supplies Retail Fulfillment Point of Sale 299

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Conducting a third-party audit of cybersecurity protocols.

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Payment Services Retail POS Operations 268

Retail TouchPoints

JUNE 29, 2022

The premium apparel retailer operates in 128 countries at approximately 6,800 points of sale as well as online in 59 countries. Knowing what items are in-stock at its stores in real time will help improve the efficiency of ship-from-store and BOPIS operations at Hugo Boss.

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Point of Sale Apparel Clothing Fashion 241

Retail TouchPoints

APRIL 3, 2023

Retail operations are an increasingly popular target for cybercriminals. The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. And the most common jumping board for cyberattacks on retail? Active Directory (AD).

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Payment Services Payments Retail Operations 275

Retail TouchPoints

AUGUST 25, 2020

Non-essential retailers around the world have been devastated by COVID-19, with many experiencing everything from store closures to unprecedented drops in sales. To fuel these predictions, and ‘predictions’ is the apt term considering it’s still early days in retail’s recovery, it is helpful to look to retail trends in China.

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Payment Services Retail Social Media Payments 299

Retail TouchPoints

APRIL 20, 2022

To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. Now the retailers, with 25 and six brick-and-mortar locations respectively, are bringing their brands to the next level through highly immersive store experiences and a concentrated focused on store growth. “Our

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Retail Social Media Technology Events 354

Retail TouchPoints

SEPTEMBER 4, 2024

For retailers, these physical locations are strategic assets that reduce transportation costs and enhance profit margins. Experiential Retail to Redefine Consumer Engagement The future of retail lies in transforming stores into engaging environments that captivate customers beyond traditional shopping.

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Retail Banking Supplies Mobile 256

Retail TouchPoints

JUNE 29, 2022

A successful retail space uses the art of design to provide a clean, aesthetically pleasing and accessible storefront and property. Designing your retail store with security in mind ensures that your business’ security isn’t an afterthought. Evaluate Your Retail Store’s Location. Evaluate Your Retail Store’s Location.

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Small Business Retail Payment Services Retail POS 261

Retail TouchPoints

JANUARY 11, 2021

While it’s hardly noteworthy that a retailer increased online sales during some of the worst months of COVID, M.Video-Eldorado Group , a 1,039-store electronics and appliance retailer serving more than 250 regions across Russia, did much more than simply funnel products through its suddenly active ecommerce channel.

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Electronics Payment Services Retail Mobile 276

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

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Payment Services Retail Point of Sale Supplies 240

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. That will happen this year. AI agents will shop for you.

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Retail Mobile Consumer Recommendation 282

Retail TouchPoints

MARCH 15, 2023

As technology innovation continues to advance, retailers are ever on the lookout for easier, faster, and more convenient ways to streamline and enhance their operations and the customer experience. But because they don’t engage consumers, they do little to encourage a point-of-sale purchase. billion in 2021 to $34.77

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Retail Electronics Point of Sale Technology 248

Retail TouchPoints

JULY 5, 2024

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. Realistically, outages are not a problem we’re going to completely solve.

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Payment Services Retail Customer Experience Operations 268

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

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Payments Payment Services Retail Omnichannel 258

Retail TouchPoints

MAY 29, 2024

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their operations. AI can analyze that data, even in real time, and provide retailers with information that helps them maximize revenues. It’s also about identifying prime retail “real estate.”

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POS Merchant Services Point of Sale Department Stores 316

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. The retailer also has tapped Jumpmind’s Promote application for managing deals and promotions.

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POS Shipping Costs Point of Sale Mobile 260

Retail TouchPoints

SEPTEMBER 18, 2023

This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers. Retailers will leverage this moment to focus on operational efficiencies and consumer connection.

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Retail Gifts Recommendation Consumer 311

Retail TouchPoints

MARCH 14, 2023

Online fashion retailer ASOS has named Criteo as its exclusive partner for endemic brands’ advertising across its app and web experiences. Advertisers will be able to take advantage of improved targeting and measurement capabilities, and Criteo also will support AMG sales efforts to brands and agencies in key markets.

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Social Media Fashion Retail Point of Sale 256

Retail TouchPoints

AUGUST 21, 2024

Traditionally, retail spaces have been associated with social interaction and shared experiences, serving as bustling hubs for family outings and social gatherings among friends. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer.

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Retail Clothing Fulfillment Consumer 271

Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. And contactless is not limited to the point of sale.

Merchant Services 227

Merchant Services Payment Services Payments Small Business Retail 227

Retail TouchPoints

DECEMBER 13, 2023

Despite the surge in online shopping, physical stores remain essential for retailers, providing a space for customers to interact with products and build deeper brand connections. Retailers must provide compelling reasons for in-store visits, blending digital and physical experiences.

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Retail Customer Loyalty Social Media POS 307

Retail TouchPoints

OCTOBER 9, 2023

Shoppers’ retail preferences will be unlike anything we’ve seen even just a year ago. 1: Retailers are testing brands, hiding the parent brand. . #1: 1: Retailers are testing brands, hiding the parent brand. It’s still retail, but it’s not. Some brands are realizing that their retail experience isn’t driving business.

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Supplies Fulfillment Retail Omnichannel 299

Retail TouchPoints

NOVEMBER 23, 2023

But the retail technology (and wine) enthusiast in me shudders at the idea of cases of wine being laid to waste, especially when data-driven technologies could easily be deployed to help Bordeaux bounce back from its Merlot-est ever sales record. But France’s production pipeline marched on, seemingly without heeding the market changes.

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Technology Omnichannel Retail Point of Sale 243

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Retail 244

Retail Social Media Point of Sale Information 244

Retail TouchPoints

FEBRUARY 6, 2023

While a cloudy future often leads businesses to hunker down and reduce costs any way they can, retailers are responding in a surprising way. That’s right, retailers are planning to “invest their way through the recession,” according to new benchmark research from digital transformation company Mercaux conducted by CensusWide.

Payment Services 275

Payment Services POS Omnichannel Retail 275

Retail TouchPoints

SEPTEMBER 14, 2023

Like many retailers, Pacsun is focusing on efficiency — and that means getting products to customers as quickly and easily as possible. fulfillment operations. The company supports nearly $8 billion in gross merchandise value, more than 20,000 online points of sale and $10 trillion in product listings annually.

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Fulfillment POS Point of Sale Omnichannel 251