Retail TouchPoints

MAY 9, 2024

Two digital-first brands, Misen and ModCloth , are partnering with Cart.com to improve their omnichannel fulfillment and logistics operations. The vintage fashion retailer will use Cart.com’s third-party logistics solutions and outsource fulfillment capabilities out of the solution provider’s New Jersey facility.

Fulfillment 274

Fulfillment Omnichannel Operations Fashion 274

Retail TouchPoints

FEBRUARY 2, 2024

net sales decline in Q4 2023, Tractor Supply still plans to open up to 95 brick-and-mortar stores in 2024, as well as complete its 10th distribution center. Comp store sales in Q4 dipped 4.2% ; for the full year of 2023, Tractor Supply’s net sales increased 2.5% , while comp store sales remained even with the prior year.

Supplies 264

Supplies Operations Retail Fulfillment 264

Retail TouchPoints

JUNE 21, 2024

Consumers are increasingly aware and conscious of the social, environmental and human rights impacts of their purchases, prompting retailers to rethink their supply chain strategies. Retail supply chains tend to be more complex and often span multiple countries and continents. Supply chain mapping and assessment.

Supplies 301

Supplies Retail Recommendation Fashion 301

Retail TouchPoints

SEPTEMBER 25, 2023

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

Supplies 301

Supplies Shipping Costs Fulfillment Customer Experience 301

Retail TouchPoints

JANUARY 9, 2024

But the supply chain disruptions that it exacerbated have not fallen by the wayside as easily as disposable masks did, with the global movement of goods continuing to be impacted by one challenge after another — from war and terrorist attacks to drought. The COVID-19 pandemic has, for all intents and purposes, ended.

Supplies 279

Supplies Shipping Costs Small Business Retail Recommendation 279

Retail TouchPoints

FEBRUARY 2, 2024

It’s just the latest example of how extreme weather has taken a toll on the supply chain; the same dramatic dry/wet weather patterns also have increased prices for coffee, nuts and select produce. They hit the supply chain without warning, and businesses are alarmingly vulnerable to them.

Supplies 261

Supplies Shipping Costs Food and Beverages Management 261

Retail TouchPoints

JUNE 2, 2023

Inkga Group, owner and operator of 482 Ikea stores and ecommerce in 31 countries, will adopt a solution from Made4net to power fulfillment centers and store operations worldwide. The deployment follows the purchase of Made4net by Ingka Investments , the group’s investment arm.

Fulfillment 293

Fulfillment Operations Order Fulfillment Omnichannel 293

Retail TouchPoints

MAY 4, 2022

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. Haynor’s 30 -year career includes his recent role as SVP of Global Industrial Supply Chain at water treatment company Ecolab, Inc.

Supplies 272

Supplies Online Retail Operations Channel 272

Retail TouchPoints

OCTOBER 25, 2023

As it emerges from bankruptcy , Party City is moving forward with a strategy to transform its business and keep more than 800 of existing stores in operation. Previously, the party retailer handled most of its supply chain processes manually with emails and Excel.

Supplies 261

Supplies Operations Management Improvements 261

Retail TouchPoints

JULY 20, 2022

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. Experts agree that the supply chain has more impact on the customer experience than ever before. Top Supply Chain Investments.

Supplies 301

Supplies Shipping Costs Customer Loyalty Technology 301

Retail TouchPoints

MARCH 16, 2023

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets.

Supplies 272

Supplies Management Order Fulfillment Retail 272

Forrester eCommerce

OCTOBER 28, 2021

Align Finance, Sales And Marketing For Supply Chain Success Thanks to all of you who helped with our Supply Chain Tech Tide research about the maturity and business value of supply chain applications.

Supplies 195

Supplies Operations Marketing Consumer 195

Retail TouchPoints

JUNE 9, 2023

The brands we work with are pursuing a multitude of sustainability initiatives, from improvements in their supply chain to innovative ways to extend the usable life of their products through curated resale channels. Sustainability can be highly data-driven.

Supplies 246

Supplies Operations Shipping Costs Customer 246

Retail TouchPoints

JULY 26, 2023

Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately. The retail landscape of yesterday is no more.

Fulfillment 237

Fulfillment Operations Shipping Costs Order Fulfillment 237

Retail TouchPoints

JUNE 7, 2024

Pulling the right levers to adjust your supply chain strategy can make a huge difference in today’s competitive market by ensuring that your store shelves are stocked accordingly and packages arrive to customers on time and as expected. Just one damaged item can have a trickle-down effect at every step of the supply chain.

Supplies 267

Supplies Shipping Costs Retail Definition 267

Retail TouchPoints

NOVEMBER 30, 2022

Foot Locker has made multiple changes to its executive leadership team as the athletic retailer separates its commercial functions from supply chain and IT concerns. In addition, Elliott’s track record of execution in supply chain, logistics, ecommerce fulfillment, and IT make him an ideal addition to Foot Locker’s team.”

Operations 273

Operations Supplies Omnichannel eCommerce 273

Retail TouchPoints

JULY 20, 2022

which manages brands including Calvin Klein and Tommy Hilfiger , has named David Savman as its new EVP and Chief Supply Chain Officer. Savman will be responsible for global supply chain and sourcing strategies for PVH’s brands and will report to CEO Stefan Larsson. 31, 2022 to pursue other interests. David Savman.

Supplies 273

Supplies Management Operations Other 273

Retail TouchPoints

OCTOBER 31, 2022

A recent report on the state of the global supply chain describes the current climate as persistently unpredictable. When supply chain issues challenge this factor by failing to deliver on deadlines, business begins to break down. One option for addressing the current state of unpredictability is supply chain diversification.

Supplies 272

Supplies Events Technology Other 272

RetailDive

NOVEMBER 13, 2024

The promotions follow the resignation of Jeff Desroches, the company’s former chief operations officer.

Operations 95

Operations Supplies 95

Retail TouchPoints

JANUARY 2, 2023

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. What is Supply Chain Digitalization? Challenges of Supply Chain Digitalization for Global Retailers.

Supplies 313

Supplies Retail Technology Omnichannel 313

Retail TouchPoints

NOVEMBER 8, 2021

As issues in the supply chain continue to make headlines, American Eagle Outfitters (AEO) has bought its second logistics company in less than three months. Following the acquisition of parcel delivery company AirTerra in late August, the retailer this week acquired in-market fulfillment operator Quiet Logistics for $350 million in cash.

Supplies 321

Supplies Fulfillment Outdoor Arts 321

Retail TouchPoints

JUNE 28, 2023

It’s also critical that the entire warehouse operation is prepared and ready to meet the demands of fast and accurate, high-volume fulfillment during the increased influx of orders. Another basic planning tenet is ensuring ample supplies are ordered for peak season. while also lowering operational costs.

Operations 269

Operations Shipping Costs Fulfillment Shipping 269

Retail TouchPoints

OCTOBER 13, 2023

Pet Supplies Plus and sister retailer Wag N’ Wash have introduced in-store recycling stations for pet food packaging chainwide. Information on what materials can be recycled is available on the Pet Supplies Plus recycling page and the Wag N’ Wash recycling page. “We

Supplies 272

Supplies Information Other Customer 272

Retail TouchPoints

FEBRUARY 27, 2024

Pet Supplies Plus and DoorDash will offer same-day delivery of pet products from all 720 of the retailer’s stores. DoorDash already works with a number of retailers in the pet supplies vertical, including Petco and Choice Pet. We’re thrilled to expand our selection further with the addition of Pet Supplies Plus to the marketplace.”

Supplies 261

Supplies Retail Customer Experience Fulfillment 261

Retail TouchPoints

NOVEMBER 30, 2022

Amazon Web Services (AWS) has announced a preview of AWS Supply Chain, a new application designed to help businesses increase supply chain visibility to make faster, more informed decisions that can mitigate risks, lower costs and improve the customer experience. AWS Supply Chain is available in preview in U.S.

Supplies 273

Supplies Retail Improvements Information 273

Retail TouchPoints

NOVEMBER 17, 2022

Party City has hired Peter Smith as Chief Operating Officer to help the retailer optimize its supply chain and cut costs as it navigates economic uncertainty. Smith brings more than 25 years of supply chain experience to the role, most recently as EVP, Global Supply Chain at Carter’s.

Supplies 264

Supplies Operations Technology Information 264

Retail TouchPoints

MAY 20, 2022

REI Co-op has named Sylvia Wilks to the newly created role of SVP, Chief Supply Chain Officer, effective May 23, 2022. Wilks will be responsible for the strategic leadership of REI’s global supply chain, working with other leaders across the organization to develop its network and support the company’s growth.

Supplies 274

Supplies Food and Beverages Operations Events 274

Retail TouchPoints

SEPTEMBER 15, 2021

Supply chains came under intense scrutiny with the advent of COVID-19 as new safety protocols, worker shortages in manufacturing countries and a range of shipping delays slowed the global movement of goods. Hal Lawton, President and CEO of Tractor Supply Company , will be the opening keynote speaker on Monday, June 20.

Supplies 260

Supplies Events Shipping Costs Fulfillment 260

Retail TouchPoints

AUGUST 13, 2024

Addressing the Role of Suppliers’ Sustainability Profiles Making this kind of progress requires involvement from a host of entities throughout the retail ecosystem, particularly in the supply chain. the retailer operates 25 stores across 10 states, with plans to open new locations in Orlando, Fla. In the U.S., in February 2024.

Supplies 261

Supplies Customer Workshop Clothing 261

Retail TouchPoints

MARCH 17, 2023

Mattress retail conglomerate Serta Simmons Bedding (SSB) — the owner of brands including Serta , Simmons , Beautyrest and Tuft & Needle — is working to transform its supply chain planning capabilities through a new partnership with Blue Yonder.

Supplies 261

Supplies Improvements Recommendation Management 261

Retail TouchPoints

MARCH 2, 2023

The world’s supply chains are under attack, and the vendors that organizations rely on could be the weakest link when it comes to protecting confidential information from falling into the hands of cybercriminals. An October 2022 report from BlackBerry Limited highlighted how extensive the threat to supply chains has become.

Supplies 284

Supplies Technology Information Management 284

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

Supplies 301

Supplies Fulfillment Retail Omnichannel 301

Retail TouchPoints

NOVEMBER 11, 2022

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Many warehouse operations are looking to technology to upgrade every facet of their daily operations. A Well-Oiled Machine.

Operations 246

Operations Improvements Supplies Fulfillment 246

Retail TouchPoints

APRIL 19, 2023

Bank, who will bring 30 years of experience in retail operations and supply chain, is the outgoing CEO of Salling Group A/S , a 1,700 -store multi-banner supermarket chain based in Denmark. These capital investments will include 38 new and/or relocated stores and conversions or renovations to nearly 600 more.

Supplies 269

Supplies Banking Operations Technology 269

Retail TouchPoints

JULY 12, 2022

Peloton is taking steps to curtail its costs and create a more efficient supply chain by ending all of its owned manufacturing operations. The New York-headquartered connected fitness company is also suspending operations at exercise gear company Tonic Fitness Technology, which it acquired in October 2019.

Supplies 284

Supplies Subscription Operations Technology 284

Retail TouchPoints

OCTOBER 10, 2024

“Delivering a great fan experience is central to everything we do here at Lumen Field, and our customers love the convenience of Amazon’s Just Walk Out technology,” said Zach Hensley, Seahawks VP of Operations and General Manager of Lumen Field in a statement.

Supplies 261

Supplies Retail Payment Services Apparel 261

Retail TouchPoints

JUNE 9, 2022

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. This makes social media and social marketing an integral part of supply management. What unique value do influencers provide in this area?

Supplies 363

Supplies Social Media Consumer Marketing 363