Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Training that had taken as long as three to four hours could now be completed in 30 minutes or less.

POS 252

POS Shipping Costs Point of Sale Mobile 252

Retail TouchPoints

NOVEMBER 14, 2024

This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. Ensure robust security and incident response training.

Retail 226

Retail Payment Services Consumer Operations 226

Retail TouchPoints

JULY 9, 2024

The retailer is in the midst of rolling out new next-generation store technology, including new point-of-sale (POS) hardware and software, as well as upgrading its stores’ WiFi and network bandwidth. However, there’s been even more going on behind the scenes and in a growing number of JCPenney stores.

POS 273

POS Department Stores Payment Services Point of Sale 273

Retail TouchPoints

FEBRUARY 27, 2024

This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies. Vendor audits and risk assessments could have identified the risk posed by third-party software integrations and network access points, which could have prevented these types of breaches.

Payment Services 255

Payment Services Retail POS Operations 255

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. But not all POS retail systems are created equal, and the qualities of your point of sale make all the difference to the level of service you offer your customers and the operational efficiency of your business.

POS 98

POS Payment Services Point of Sale Payments 98

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous. He can be reached at EdSpears@Eaton.com.

Events 223

Events Retail Telecommunications Point of Sale 223

RetailMinded

FEBRUARY 1, 2024

.” Speaking of standards, The Retail Doctor , Bob Phibbs, shared with me that “any way that you can train an employee to engage a customer is important. Smart retailers will blend this with their traditional trainings.” Expanding on the importance of trust and reliability was Sean Quinn, CEO of All Point Retail.

Retail 119

Retail Point of Sale Merchant Services Technology 119

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . Conduct Background Screening and Provide Ongoing Training.

Supplies 285

Supplies Retail Fulfillment Point of Sale 285

Retail TouchPoints

SEPTEMBER 4, 2024

Stores are no longer just a point of sale; they must be vibrant interactive environments that foster a community. Experiential Retail to Redefine Consumer Engagement The future of retail lies in transforming stores into engaging environments that captivate customers beyond traditional shopping.

Retail 242

Retail Banking Supplies Mobile 242

365 Retail

JULY 11, 2024

Retailers must prioritise staff training and resource management to ensure customers receive timely and helpful assistance, particularly during peak business hours. Leveraging Technology for Efficiency Modern point-of-sale (POS) systems are important in enhancing the in-store experience. According to the report, 47.1%

Payment Services 67

Payment Services Technology POS Food and Beverages 67

Retail TouchPoints

AUGUST 14, 2023

One of the biggest operational changes that grocery retailers will face is employee training and role reassignment. Grocery retailers must create specialized training programs for new roles and responsibilities. It explained that “building the portal wasn’t enough, nor was training branch associates to show customers how to use it.

Payment Services 217

Payment Services Operations Banking Technology 217

Retail TouchPoints

JUNE 3, 2024

“We have additionally focused more of our labor hours on perpetual inventory management in our stores by adding specific inventory management shifts and specialized inventory training in each store.” Dollar General also is focusing on reducing turnover among managers, in part with improvements to supply chain and merchandising functions.

Payment Services 269

Payment Services Supplies Management Improvements 269

iVend

SEPTEMBER 10, 2024

The retail technology evolution Stage 1 – cash register: When technology first appeared in retail, it was in the form of cash registers – relatively simple devices that recorded sales, took payment and issued a customer receipt. What are the benefits of integration between my point of sale and my ERP?

Payment Services 52

Payment Services POS Point of Sale Retail 52

iVend

APRIL 5, 2023

iVend Point of Sale (POS) iVend are leading experts in retail point of sale. Read more A point of sale (POS) system is the nerve centre of any retail operation. Cloud point of sale can be accessed from anywhere, is automatically updated and doesn’t have to be replicated across every store.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

DECEMBER 16, 2022

With retailers grappling with the labor shortage, alternative solutions must be sought to mitigate any negative impact on in-store sales. A mobile point-of-sale (mPOS) system, which consists of software and portable hardware that processes retail transactions, is one option that has helped alleviate the pressure caused by labor shortages.

Technology 266

Technology Payment Services Retail POS 266

Korona

FEBRUARY 1, 2023

If you’re reading this article, perhaps you’ve dealt with some of this from your current point of sale solution. Purchasing a new point of sale system for your business must be a decision made carefully. Read on to learn more about finding the right point of sale. How to switch retail POS providers?

POS 52

POS Payment Services Payments Point of Sale 52

Retail TouchPoints

MARCH 16, 2023

Forward , a new accelerator program designed to help Black and Hispanic retailers overcome systemic hurdles, will fund an inaugural cohort of 25 early-stage companies with $20,000 each plus exclusive access to training developed in partnership with 1863 Ventures.

Food and Beverages 260

Food and Beverages Beauty and Health Leisure Retail 260

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Retailers can benefit from increased digital offerings, improved point-of-sale, and easy real-time information flow across different platforms. MPOS systems are user-friendly and allow retailers to train new employees in a fraction of the time it would take to train them at a traditional point-of-sale.

Payment Services 73

Payment Services POS Mobile Operations 73

Korona

JANUARY 16, 2023

Luckily, nearly all of the software functionality that you need as a c-store owner can be run right out of your point of sale system. With cloud point of sale systems like KORONA POS, you can do all of your back-office business work from anywhere with an internet connection.

Point of Sale 52

Point of Sale POS Retail Management 52

Retail TouchPoints

SEPTEMBER 25, 2024

Payment Providers in the Government’s Crosshairs This is not the first time the DOJ has trained its sights on Visa. The courts, Congress and federal agencies each have roles to play in bringing competition to credit and debit cards and putting Main Street ahead of Wall Street.” The companies abandoned their planned $5.3

Merchant Services 144

Merchant Services Payment Services Banking Document 144

iVend

AUGUST 13, 2023

Recruitment and retention can be difficult in retail, but training and retail technology tools are competitive strategies that are proven help to attract high calibre people and ensure they stay+.

Payment Services 98

Payment Services Retail Omnichannel Point of Sale 98

Retail TouchPoints

SEPTEMBER 13, 2024

Store associates will also need training to operate new technologies effectively and adapt to changing roles in a smart store environment. Advanced technologies like AI, radio frequency identification (RFID) systems, sensors and cameras require significant upfront investments in hardware, software, infrastructure and support.

Payments 238

Payments Payment Services Retail Omnichannel 238

Retail TouchPoints

JULY 5, 2024

Regular maintenance and updates keep systems healthy, secure and efficient, while training team members for preparedness ensures a swift and effective response to issues (especially to those affecting systems that are not self-healing).

Payment Services 254

Payment Services Retail Customer Experience Operations 254

iVend

DECEMBER 10, 2023

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operations – customers want fast and friction-free checkout, and retailers need to know what has been sold.

POS 94

POS Point of Sale Operations Management 94

Wiser

DECEMBER 10, 2019

1: Improved Store Associate Training. That begins with store associate training. As an added bonus, training associates can help improve checkout in other ways beyond speed. For example, well-trained staff can upsell and cross-sell at the point of sale more effectively. This makes the checkout go quicker.

Improvements 142

Improvements Retail Point of Sale Mobile 142

Retail TouchPoints

FEBRUARY 24, 2021

The retailer was founded in 1986 by Raúl Méndez on Spain’s Gran Canary Island, and now has 145 points of sale throughout Spain, including 125 stores, and operates under the women’s fast-fashion brands Encuentro Moda and Öbu. Remote Training Creates Smooth Deployment Despite COVID.

Order Fulfillment 144

Order Fulfillment Retail Omnichannel Fashion 144

Ecommerce Platforms

AUGUST 13, 2021

In this article, we will determine if the QuickBooks Point of Sale system is the best choice for your business. QuickBooks POS is a feature-packed Point of Sale system created by Intuit. And what are the features or highlights of this Point of Sale system? Sales Transaction Management.

POS 104

POS Merchant Services Payment Services Point of Sale 104

Korona

AUGUST 27, 2022

Among many other things, you’ll likely need a retail cash wrap , point of sale system with necessary accessories, cleaning materials, technical devices, signage, and display hardware. One of the first pieces of retail store equipment is your point of sale system. Fast lines mean more transactions and better sales.

Payment Services 52

Payment Services Small Business Retail Merchant Services POS 52

Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. You won’t have retention, a high repeat rate or customer lifetime value with those customers” if they have to wait.

Payment Services 237

Payment Services Operations Omnichannel Fulfillment 237

Retail TouchPoints

APRIL 11, 2024

He is a faculty coach at The University of Chicago Booth School of Business, training educators on new innovation concepts. He is also an adjunct professor at the Kellogg School of Management at Northwestern University, where he teaches innovation and growth strategy.

Retail 272

Retail Mobile Consumer Recommendation 272

Korona

AUGUST 5, 2022

These include providing checkout information at the dispensary digitally, investing in fast technology, training budtenders properly, responding to shopper requests, and more. Invest In Powerful Point Of Sale. With the right dispensary point of sale system , your checkout process will be exponentially quicker and more reliable.

Customer Experience 94

Customer Experience Improvements Customer POS 94

Mi9

JULY 13, 2023

MIAMI, FLORIDA, July 12, 2023 – Mi9 Retail, a leading provider of Retail Software, is pleased to announce that we have partnered with The MacLaren Group to help provide training to our clients on Mi9 products at a larger scale. Mi9 Retail Professional Services team will continue to supply train-the-trainer sessions for all our clients.

Retail 40

Retail eCommerce POS Point of Sale 40

Retail TouchPoints

FEBRUARY 7, 2023

Leading retailers are seeing a double-digit ROI on every dollar spent on sales associates, outperforming consumer-facing mobile apps. For example, pick and pack tools, in-store routing options and communication/chat platforms to shorten the onboarding and training process were widespread.

Retail 256

Retail POS Apparel Department Stores 256

RETAIL MANAGEMENT SOFTWARE

JUNE 26, 2024

This shift is driven by several factors: Technological Advancements: From mobile Point-of-Sale to business intelligence (BI), technology enables retailers to offer immersive and customized shopping experiences. Staff Training: Train staff to provide exceptional customer service and utilize technology to assist customers effectively.

Customer Loyalty 52

Customer Loyalty Payment Services Customer eCommerce 52

Retail TouchPoints

SEPTEMBER 8, 2020

Software deployed on mobile or touchscreen devices is being adopted by retailers for everything from point-of-sale and clienteling solutions to endless aisle kiosks. It has a simple and easy-to-use driver-facing app, so training on BYOD is fast and easy. Training could be long and complicated. Not so fast. Not so fast.

Presentation 146

Presentation Mobile Operations Management 146

Retail TouchPoints

JULY 21, 2020

To improve training of DC and fleet operations personnel, Walmart Canada will use machine-learning-based training software from Axonify.

Supplies 222

Supplies Beauty and Health Payment Services Fulfillment 222

Retail TouchPoints

JUNE 23, 2023

If you want real-time promotions delivered to consumers in your store, you host the application at the edge to deliver instant responses, and you train the artificial intelligence (AI) algorithm in the cloud to push model changes back out to the edge. Take cloud point-of-sale (POS), for example.

Payment Services 264

Payment Services POS Operations Technology 264