September, 2023

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The Limited Role of AI in Ecommerce

Retail TouchPoints

In today’s digital age almost all of us have experienced the thrill of clicking “add to cart” and the subsequent anticipation of our purchases arriving. Yet many of us may not reflect on the multitude of interactions and emotions that succeed that singular moment. Underlying these experiences is the invisible hand of artificial intelligence, steering our post-purchase journey.

eCommerce 264
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15 Email Marketing Types for Successful Ecommerce Campaigns | Salsify

Salsify

Explore the best email marketing types, including 15 ecommerce email marketing examples to inspire your next campaign and drive conversions.

eCommerce 158
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15 Must-Have HubSpot eCommerce Apps To Master Online-Selling

MakeWebBetter

In the world of eCommerce, having a reliable platform that can handle all aspects of your business is crucial. HubSpot, a leading provider of inbound marketing and sales software, offers a comprehensive eCommerce solution that can help businesses streamline their operations and drive growth. Particularly, with powerful HubSpot eCommerce apps and integrations, it has become [.

eCommerce 158
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The GenAI Imperative

Forrester eCommerce

Generative AI isn't crypto, or blockchain, or the metaverse. Unlike other new technologies for which we typically advise a cautious approach, we believe you must act on genAI now.

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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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What to Expect and What to Wish for from Retailers this Holiday Season

Retail TouchPoints

Last holiday season would have marked a certain “post-pandemic” normalcy, but extreme excess inventory and inflation significantly impeded any anticipated recalibration. This holiday season, though prices are still high and purse strings remain tightened, there’s slightly more stability inherent in the current retail environment that will bring more clarity to the numbers.

Retail 282
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Small Business Remains A Big Opportunity For Banks

Forrester eCommerce

*This blog post is co-authored by Sohm Gough Small and mid-sized businesses (SMBs) have been battered over the past three years by the continuing to face headwinds of inflation, supply chain interruptions, macroeconomic uncertainty, and disruptive technologies that threaten market upheaval.

Banking 430

More Trending

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Experiential Retail 101 and Experiential Shopping Examples | Salsify

Salsify

Gone are the days when shoppers expected the bare minimum from brands and retailers — experiential retail and immersive shopping experiences are the new must-haves for consumers.

Retail 158
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Release Notes | September 2023: FastSpring Improves ACH Authorization Rates and Updates Trial UI

FastSpring

Release notes is our monthly highlight of our great features coming out on the FastSpring platform so you’ll be able to pick up and go with the latest features for your store. If you want to know more about FastSpring, reach out to our sales team for a demo , or try it yourself. Improved User Experience in Free Trial UI We’re always looking for ways to improve user experience in our application.

ACH 157
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SheerID and Pvolve Partner to Honor Military, Seniors, Students, First Responders, Teachers and Healthcare Workers With 20% Off Streaming Workouts and Fitness Equipment

SheerID

SheerID and Pvolve Partner to Honor Military, Seniors, Students, First Responders, Teachers and Healthcare Workers With 20% Off Streaming Workouts and Fitness Equipment

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It’s Official – Amazon is an Ecommerce Enabler First and a Retailer Second

Retail TouchPoints

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago. It’s true that the character of Amazon has seen some dramatic shifts in the last decade: 10 years ago third-party sellers represented 40% of sales on Amazon; now those scales have tipped in the other dir

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Splunk Is Good For Cisco, But Cisco Needs to Convince Splunk Customers That Cisco Is Good For Them

Forrester eCommerce

On Sept 21, Cisco announced its intention to buy Splunk for $28B in cash, it’s largest acquisition ever and fourth this year. This is a massive investment and win for Cisco from two perspectives: observability and security. Cisco’s full-stack observability platform could catapult into relevance against established competitors overnight.

Customer 485
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The Ultimate Step-by-Step Guide to BigCommerce Store Development [2023]

MakeWebBetter

Building an eCommerce store? It's no small feat! Your passion to hand-carve your eCommerce store can fade very soon, finding a balance between technology, resources & your dream. No wonder, people love handy tools such as the BigCommerce development solution to build their dream online store. It’s amazing, how practical a BigCommerce online store is. [.

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Ecommerce Seasonality 101

Salsify

Ecommerce sales volumes are steadily increasing. According to Statisa , ecommerce is predicted to account for nearly a quarter of total global retail sales.

eCommerce 157
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Holiday Retail Forecasts and Predictions 2023

RIS News

For retailers, the holiday season is here. Succeeding in the next few months and into 2024 requires analyzing and understanding shoppers. Here to help retailers strategize, RIS presents our fourth annual guide to peak selling season.

Retail 136
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Cash still king for UK’s independent retailers

TalkingRetail

A recent survey of retailers across the UK delivers a clear message – cash remains a crucial payment method that keeps tills ringing for independent shops. The British Independent Retailers Association (BIRA), which works with over 6,000 independent businesses of all sizes across the UK, ran the survey which demonstrates cash is far from obsolete.

Retail 134
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Is Retail Media Like Eating the Forbidden Fruit?

Retail TouchPoints

There will be no religious talk in this article, but I will pose a challenging question. Is the shiny new toy of retail media everything the market has made it out to be, or is there a second wave of transformation needed for marketers to make the most of their investments? From a simple point of view, retail media has exactly what advertisers want: a direct connection to the consumers who are on a site to, hopefully, shop for a product or category of products.

Retail 313
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Should You Care About Developer Productivity?

Forrester eCommerce

A recent report regarding developer productivity has set the dev world abuzz. Without going into too many details, the notion that one can effectively measure individual developer productivity has been a controversial topic since the dawn of the mainframe.

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Joann undergoes restructuring, layoffs

RetailDive

The craft retailer, which is still operating without a permanent CEO, said it’s “exploring every opportunity” to drive growth and operate more efficiently.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Primark Expands Click + Collect Trial to Include Womenswear

365 Retail

Primark is set to offer womenswear online for the first time as it expands its Click + Collect trial. From next Wednesday, 13 September, customers of the 57 trial Click + Collect stores across Greater London and the North West of England and North Wales will be able to buy a selection of womenswear online for collection in their local store. Womenswear now joins kids’ and nursery products on the trial service , meaning customers will be able to shop from around 2,500 Primark products via Click +

Fashion 117
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STIMULATE Launches a Two-City Roadshow Tour to Connect Vendors + Retailers Through Education

RetailMinded

Nashville, TN – September 26, 2023 – STIMULATE: A B2B Sexual Wellness Trade Show has announced a two-city roadshow experience for the 2024 calendar year. In addition to their annual Nashville based event that will be held August 5+6, 2024, STIMULATE+Roadshow will debut in Austin and Chicago in the year ahead. February 4 – 6, 2024 | Austin, TX October 13 – 15, 2024 | Chicago, IL STIMULATE+Roadshow’s core focus is to enhance retailer success through trusted education, resources and ex

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Brexit: Food Shortages – A Flanders Perspective | Dirk Verlee

TalkingRetail

The food shortages earlier this year were more noticeable in the large retailers, with their inflexible pricing, than in the more agile independent sector. However, Brexit, the weather, the economy and the war in Ukraine have all made it difficult for anyone trying to maintain food supplies to their customers. What is the current situation.

Supplies 108
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Meta Debuts Suite of New AI Tools Including Chatbots, Celeb Voices and Image Editing

Retail TouchPoints

Meta debuted a series of new AI-powered tools for its social platforms, including Facebook , Instagram , Messenger and WhatsApp , at its annual developers conference Meta Connect on Sept. 27. And while Meta hasn’t completely abandoned its namesake, the metaverse — reveals at the event also included the new Quest 3 VR headset and upgrades to its line of smart glasses with Ray-Ban — the company has clearly shifted its focus to this year’s hottest technology, AI.

Magazine 308
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Don’t Be A Passive Bystander — Take An Active Approach To Insider Risk

Forrester eCommerce

One of Forrester’s best practices for managing insider risk is to turn your employees into advocates for the program. Get five tips for how to do that in this preview of our upcoming Security & Risk event in November.

Events 460
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Sycamore to buy Chico’s for $1B

RetailDive

The agreement strikes a deal that eluded the private equity firm four years ago, despite repeated attempts then to acquire the women’s apparel retailer.

Apparel 128
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Scurri Track Plus revolutionises post-purchase experience for brands and retailers

365 Retail

Scurri Track Plus , the latest post-purchase experience solution from next-generation delivery management platform, Scurri , is revolutionising post-sale communications for retailers and brands – creating marketing opportunities to boost loyalty during the highly engaged post-purchase period – with highly-customisable, own-branded tracking emails, reducing ‘where is my order’ (WISMO) queries and protecting customer acquisition and retention.

Retail 113
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RIS CIO of the Year 2023

RIS News

RIS has been bestowing its prestigious CIO of the Year Award for the retail industry’s most influential and innovative technologist for over a decade. This year, we are thrilled to present this award to Seemantini Godbole, CIO of Lowe’s.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

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Post Office expands offering to fill retail gap left by demise of local high streets

TalkingRetail

Post Office is evolving and expanding its retail offering in branches to turn them into one-stop shops to further support communities, by helping to fill the gap left by the demise of local high streets. The shifts in consumers’ traditional retail patterns have seen a growing trend to shop local and stay local – a.

Retail 105
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Walmart is Following Amazon’s Marketplace Playbook, but it has an Ace in the Hole — its 4,600 Stores

Retail TouchPoints

Exhibit A — how Amazon built its hugely successful digital commerce business: 1. Create an effective ecommerce platform 2. Open that platform to third-party sellers 3. Sell those sellers access to logistics and fulfillment services, many of which were already built for its own first-party retail business 4. Sell those sellers advertising opportunities so they have a better chance of standing out amid the ever-growing crowd of other sellers.

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“The Blob” Is Poisoning The Security Industry

Forrester eCommerce

In a 2016 New York Times Magazine profile of Ben Rhodes, President Obama’s then deputy national security adviser for strategic communications, Ben was quoted as calling the American foreign-policy establishment “the Blob.

Magazine 448
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Toys R Us to open up to 24 US flagship stores

RetailDive

Parent company WHP Global announced a partnership with Go Retail Group for the rollout, which also includes experiences in airports and cruise ships.

Toys 131
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Predictions You Can Rely On: How Data Drives Successful Financial Forecasting

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.