Salsify

DECEMBER 15, 2022

2022 has been another banner year for ecommerce.

eCommerce 147

eCommerce 147

Retail TouchPoints

DECEMBER 14, 2022

Ever visited a retail customer service desk looking for a specific item and been told “The system says there are three in stock, but if they aren’t on the shelf, we don’t know where they are.”? Most shoppers have been in this frustrating position at least once (and most retailers, daily). While virtually every retailer uses inventory management software, they still suffer from stockouts, and often find that physical inventory counts don’t match what the software is reporting.

Retail 279

Retail Automotive Technology Fulfillment 279

Wiser

DECEMBER 12, 2022

If you work in the retail industry, you’ve likely heard of or encountered a MAP policy. Online shopping has exponentially increased the ease with which consumers can find products and compare prices between different retailers, so MAP has become a crucial aspect of product selling for many manufacturers. MAP policies can also help set an expectation for the price of certain products across the market, which is helpful for smaller businesses that are looking to sell products based on value

Shipping Costs 147

Shipping Costs Retail Shipping Recommendation 147

Ecommerce Platforms

DECEMBER 15, 2022

After months of testing, we have chosen the safest, quickest and simplest to use solutions for you to craft a robust dropshipping store in minutes. You'll be able to start selling within a few hours – with no programming or web development experience necessary. Best of luck! Latest update: December 2022. If you subscribe to a service from a link on this page, Reeves and Sons Limited may earn a commission.

eCommerce Platforms 104

eCommerce Platforms Drop Ship eCommerce Shopify 104

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

Operations

Retail TouchPoints

DECEMBER 15, 2022

OMG! Walmart customers have a new way to shop — by text message. The retailer’s new Text to Shop capability launched Dec. 14, 2022, and is available for free on iOS and Android devices. . Once a customer enrolls, they are given a QR code that launches a text chat with Walmart on their phone. From there a customer simply texts the items they need. The retailer’s full product selection is available through the service, including items at their local store and from Walmart.com.

Customer 299

Customer Retail Customer Experience Mobile 299

Forrester eCommerce

DECEMBER 12, 2022

Happy holidays from the DevOps Theme Team! Our merry band of Forrester analysts covering enterprise architecture, infrastructure, application development, application security, and technology strategy meets periodically to share research, debate trends, and dive into breaking news. What are a few of the trends and themes that have caught our attention this year?

Technology 363

Technology Operations Management 363

Ecommerce Platforms

DECEMBER 12, 2022

As you probably already know, your web hosting provider plays a crucial role in maintaining your website’s stability, speed, and cybersecurity. But with so many hosting solutions, it’s hard to know where to get the best deal. ScalaHosting is one such cloud hosting company aimed at businesses, individuals, and developers alike. It offers various hosting packages, from prices as low as $6.95 a month, inclusive of a wide range of features and a team of experts behind them.

Live Chat 197

Live Chat Magento Management WooCommerce 197

Retail TouchPoints

DECEMBER 16, 2022

Amazon Web Services (AWS) , Meta , Microsoft and mapping and location solution TomTom are the founding members of a new collaborative effort to develop a set of shared, open and interoperable map data in order “to create a living digital record of the physical world.”. Some might argue that record already exists in the form of Google Maps , but that is largely the point of the new initiative — to take control of this important tool (used by billions of businesses and consumers every day for a mu

Technology 345

Technology Games Mobile Management 345

Forrester eCommerce

DECEMBER 12, 2022

In 2022, everything was the same but completely different. The roller coaster ride from 2021 continued into 2022, with new and unexpected twists and turns. Inflation cut off the flow of cash into sales technology companies, driving focus back to the fundamentals that established businesses rely on. After working with these companies for the last […].

Technology 354

Technology Operations Customer 354

Bryan Eisenberg

DECEMBER 11, 2022

Every company has to make choices when it comes to how it markets and sells and, in some cases, who it is and what it sells. In an e-mail exchange, Tom Grimes, a great and brilliant friend, shared with me what he’s thinking about in terms of business choices. Based on his list, here’s my own list of many of the high-level choices businesses typically make every day.

Shipping Costs 195

Shipping Costs Customer Experience Clothing Marketing 195

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

FastSpring

DECEMBER 16, 2022

Finding the right tools to streamline your sales processes can be key to running a more successful and profitable sales operation. One popular solution for managing and automating parts of the sales process is by using CPQ (Configure, Price, Quote) Software. However, what is a CPQ and what are its primary benefits? And most importantly, does your business need it?

Payment Services 147

Payment Services Operations Payments Subscription 147

Retail TouchPoints

DECEMBER 16, 2022

Lowe’s has unveiled a new solution, developed in its Innovation Labs division, designed to combat retail theft in way that is invisible to customers through the use of RFID chips and the blockchain. Called Project Unlock , the new technology combines low-cost RFID chips and IoT sensors to activate power tools at the point of purchase while also creating a secure, publicly accessible and anonymized record of legitimate purchases on the blockchain.

Retail 315

Retail Point of Sale POS Technology 315

Forrester eCommerce

DECEMBER 16, 2022

Forrester has analyzed the Q3 2022 earnings announcements of a basket of leading public companies that provide technology services, including Accenture, Capgemini, Cognizant, EPAM, IBM Consulting, Infosys, TCS, and Thoughtworks. These announcements provide insights and valuable implications from which all technology executives can benefit. Here are some of the key points we heard and inferred: […].

Technology 195

Technology Customer 195

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. They’ll start noticing issues like low conversion rates, low authorization rates, more chargebacks, and an overall plateau in global growth. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle.

Payment Services 144

Payment Services Merchant Services Payments PayPal 144

Retail TouchPoints

DECEMBER 16, 2022

As discount shopping app Wish continues its comeback effort , parent company ContextLogic outlined its plans for 2023 at a summit for its merchants — including a major overhaul of the platform’s shipment pricing structure in order to bring down shipping costs for customers. Not too long ago, Wish was the top shopping app in the world , but eventually the very thing that helped it grow so large so quickly — shockingly cheap products — was also what caused it to lose favor with shoppers: when thos

Shipping Costs 298

Shipping Costs Shipping Fashion Fulfillment 298

Forrester eCommerce

DECEMBER 14, 2022

(Part one in a two-part series) Effective and actionable key/strategic account plans are an elusive quest for many sales organizations. Throughout my 30-year sales career, I’ve pursued this quest as both a rep and a sales leader. Still, it remains one of the more challenging sales issues I’ve faced. The good news is that help […].

Technology 195

Technology Operations 195

Liveintent

DECEMBER 13, 2022

Since Google first announced it would deprecate third-party cookies in Chrome back in January 2020, the industry has been busy finding new ways to solve for identity, addressability, and attribution in preparation for a cookieless world. However, since then, Google has delayed deprecation twice. Some may find themselves frustrated by the continual hold up, but the delay presents an opportunity for brands of all sizes to better prepare themselves for the tremendous disruption ahead.

Marketing 118

Marketing Information Channel Presentation 118

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

365 Retail

DECEMBER 15, 2022

Primark, the international fashion retailer, has today opened its first store in Romania at ParkLake Shopping Centre, Bucharest. With an investment of over €10 million in the new store and hundreds of jobs created in the local economy, the opening marks an important milestone for Primark as the retailer enters its 15 th international market. . The much-anticipated flagship store is part of Primark’s ambitious growth plans in Central and Eastern Europe (CEE), where the brand already has stores

Clothing 120

Clothing Fashion Marketing Technology 120

Retail TouchPoints

DECEMBER 16, 2022

Retail sales fell 0.6% in November 2022 compared to the previous month, though they were up 6.5% from November 2021, according to Commerce Department data. The decline occurred despite muted inflation of just 0.1% , according to the Bureau of Labor Statistics’ Consumer Price Index (CPI). Certain areas were hit harder than others. Department stores saw a 2.9% decline, furniture and home furnishings stores reported a 2.6% decrease and building materials and garden centers fell 2.5%.

Food and Beverages 274

Food and Beverages Home Furnishings Department Stores Retail 274

Forrester eCommerce

DECEMBER 14, 2022

(Part 1 of a two-part series) In the recently published Forrester Landscape report, we define B2B sales intelligence as: Solutions that offer data, insights, and data management services to optimize sales efficiency and effectiveness. Companies use sales intelligence vendors to augment and enhance sales data about markets, accounts, prospects, buying groups, and contacts.

B2B 195

B2B Management Marketing Technology 195

Liveintent

DECEMBER 13, 2022

Tech, retail, and streaming giants alike are serious about advertising. While these businesses aren’t traditional publishers, they’ve identified a tremendous opportunity in their audience and rich troves of first-party data and are charging full steam ahead. Retail media, in particular, has boomed and shows no signs of slowing down. Twenty-five percent of retailers are generating more than $100 million in revenue from their media networks.

Presentation 114

Presentation Technology eCommerce Retail 114

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailDive

DECEMBER 16, 2022

Consumers are spending, but they are keen on getting deals, and retailers are slashing prices as the holiday season winds down.

Retail 139

Retail Consumer 139

Retail TouchPoints

DECEMBER 14, 2022

Sears Hometown Stores , an offshoot of the original department store, has filed for Chapter 11 bankruptcy in Delaware. The company has less than $50 million in assets but between $50 million and $100 million in liabilities, according to court documents. The “original” Sears reached a $175 million settlement with former CEO Eddie Lampert in August 2022 to clear the way for a long-delayed bankruptcy plan.

Document 271

Document Department Stores Other Operations 271

Forrester eCommerce

DECEMBER 14, 2022

The security analytics platform market is moving faster than it has in years, as demonstrated by these Wave results. Though Splunk still has a tight grip on the segment, competitors are finding opportunities to loosen its hold by addressing continued dissatisfaction with outdated pricing models. Hyperscalers like Microsoft are establishing themselves as top competitors through […].

Marketing 195

Marketing Customer 195

Store Growers

DECEMBER 10, 2022

Before you can get started with Google Shopping you have to get Google Merchant Center running smoothly. And when you’re just getting started on the platform, things don’t always go as planned. You might experience trouble uploading your product feed, dealing with errors and product disapprovals, or even getting suspended. It’s not always super clear what the problem is, and what you need to do in order to fix the problem.

Merchant Services 91

Merchant Services Article Reference SEO 91

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

365 Retail

DECEMBER 15, 2022

The past few years have been a tumultuous time for retailers, but they have demonstrated their resilience amidst the pandemic and adapted to the evolving retail landscape. As we head into a new year, consumers and retailers will have new expectations and desires that will continue to alter the ever-changing retail space. . There are three key trends emerging within the retail sector that retailers need to keep their eye on in 2023 if they are going to remain resilient amongst new challenges and

Retail 109

Retail Supplies Gifts Fulfillment 109

Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines. These artists will collaborate directly with DressX to design and launch 3D and AR virtual clothing that their fans can collect across Instagram, Snapchat and other platform partners.

Fashion 262

Fashion Clothing Definition Consumer 262

Forrester eCommerce

DECEMBER 14, 2022

The sophisticated B2B marketers and advertisers I talk to are always striving to achieve some form of omnichannel reach with closed-loop reporting to refine target audiences at scale with a small number of vendors — no easy task, even with good audience technology. The Beginning Of A New Era: Audience As A Strategy Audiences have […].

B2B 195

B2B Omnichannel Technology Marketing 195

RetailDive

DECEMBER 13, 2022

The creation of a digital advertising business is an attempt by one of the country’s oldest department store brands to stay relevant in the 21st century.

Department Stores 111

Department Stores Retail 111

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS