Forrester eCommerce

NOVEMBER 6, 2024

Decades ago, the alcohol industry launched its ubiquitous “Drink responsibly” marketing campaign. In 2024, it’s time to “AI responsibly” in marketing technology (martech).

Technology 273

Technology Marketing Other B2C 273

Groove

NOVEMBER 5, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Matt Dornfeld from Feedonomics.com In this engaging episode, Matt Dornfeld, Senior Director of Global Partnerships at Feedonomics, joins host Ethan Giffin to explore the intricacies of omni-channel eCommerce, data management, and evolving marketing strategies. Dornfeld shares his journey from Scubana to BigCommerce, where he helped drive the acquisition of Feedonomics, ultimately overseeing global partnerships.

eCommerce 288

eCommerce Management BigCommerce Merchant Services 288

Forrester eCommerce

NOVEMBER 4, 2024

Advertising spend is big during the holiday season, but the key ingredient of persuasive advertising – compelling creative – is scarce.

Gifts 367

Gifts Consumer B2C Retail 367

Retail TouchPoints

NOVEMBER 4, 2024

For more than two years the fate of TikTok in the U.S. has hung in the balance. But even now, with the platform’s existence more precarious than ever, it continues to expand its user base, cultural influence and status as a marketing and commerce powerhouse. If the current ban on the platform is upheld, it will be blocked in the U.S. on Jan. 19, 2025 unless it is sold to a U.S.

Social Media 286

Social Media Channel Marketing Other 286

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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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lateshipment

NOVEMBER 4, 2024

The holiday season is almost here, just T-23 days as we are writing this article away from things getting really hectic. For e-commerce businesses, this means it’s time to prepare for the busiest time of the year. And remember, early preparation is key to ensuring a smooth holiday season. So, in this blog, we’ve covered a comprehensive holiday schedule in the form of information on shipping deadlines and peak season surcharges for the 2024 season.

eCommerce 130

eCommerce Shipping Costs Shipping Operations 130

Salsify

NOVEMBER 5, 2024

Social commerce, also known as social shopping , has permeated the fabric of social media, permanently changing the originally intended “social” element of each app.

Social Media 116

Social Media eCommerce 116

Retail TouchPoints

NOVEMBER 6, 2024

In an era when online shopping is not just a convenience but a way of life, a new menace is plaguing consumers and retailers alike: porch piracy. Our recent research reveals that over a third of U.S. online shoppers have fallen victim to this form of theft within the past year. The situation is particularly dire for younger generations, with over half of Gen Z consumers reporting that they have experienced porch piracy in the last 12 months.

Fulfillment 221

Fulfillment Shipping Costs Magento Consumer 221

lateshipment

NOVEMBER 3, 2024

A high return rate is a concern for any e-commerce business. However, most brands still don’t have a proper returns system in place to optimize the final leg of the post-purchase loop. In most cases, customers who initiate returns didn’t expect things to go this way in the first place, thus, the key is to NOT make the returns process even more stressful for them.

eCommerce 130

eCommerce Customer Loyalty Shipping Costs Improvements 130

RetailDive

NOVEMBER 4, 2024

Franchise Group, which also runs Pet Supplies Plus and Buddy’s Home Furnishings, will shut down American Freight starting this week.

Home Furnishings 133

Home Furnishings Supplies 133

Forrester eCommerce

NOVEMBER 4, 2024

Edge intelligence marks a pivotal shift in AI, bringing processing and decision-making closer to where it matters most: the point of value creation. By moving AI and analytics to the edge, businesses enhance responsiveness, reduce latency, and enable applications to function independently—even when cloud connectivity is limited or non-existent.

Customer 259

Customer 259

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Groove

OCTOBER 30, 2024

Business-to-business electronic commerce—or B2B eCommerce—refers to digital transactions of goods and services between two companies. This differs from B2C eCommerce, which refers to transactions between businesses and individuals. While B2B eCommerce involves commercial exchanges, B2C consists of retail sales. As the world continues to become increasingly digital, businesses have to work hard to keep up.

B2B 287

B2B Payment Services eCommerce B2C 287

Retail TouchPoints

NOVEMBER 1, 2024

Amazon may be pulling back on brick-and-mortar , but stores, at least the digital kind, are clearly still a focus for the e-tailer. Exhibit #1: Amazon’s virtual holiday shop. The new 3D immersive experience joins a host of other virtual showrooms and stores powered by Amazon Beyond , the company’s virtual shopping division. The new Virtual Holiday Shop features a selection of top holiday gifts, interactive content, cheerful music and animations to help customers find the perfect gift for everyon

Toys 272

Toys Gifts Small Business Retail Books 272

Salsify

OCTOBER 31, 2024

There’s nothing worse than scrolling past hundreds of products you wouldn’t touch with a 10-foot pole to find what you need.

eCommerce 125

eCommerce eCommerce Marketing Marketing 125

RetailDive

NOVEMBER 4, 2024

As a channel, it remains key to growth for many retailers. But the era of the DTC brand as we know it is over.

Channel 131

Channel Retail 131

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

Forrester eCommerce

OCTOBER 30, 2024

Learn how AIOps can significantly enhance the efficiency, speed, and reliability of software development and deployment processes.

Information 345

Information Technology Operations 345

Groove

OCTOBER 30, 2024

In recent years, Google Shopping has become an important tool for eCommerce businesses. Like Amazon, Google Shopping offers millions of products, and the higher your company or product ranks, the better the chance that you’ll see a positive impact on visibility and sales. Here, we’ll look at the steps you can take toward Google Shopping optimization, including product feed enhancement and the use of paid strategies.

Merchant Services 281

Merchant Services Improvements SEO eCommerce 281

Retail TouchPoints

NOVEMBER 5, 2024

Rick Dreiling has stepped down from his position as Chair and CEO of Dollar Tree. COO Michael Creedon Jr. has been named Interim CEO, and Edward Kelly III, lead Independent Director of the company’s board, has been named Chair. The retailer has embarked on a search for a permanent CEO that will include both internal and external candidates. “With my health presenting some new challenges over the past two months, the time is right for me to step away and focus on myself and my family,” said Dreil

Presentation 236

Presentation Supplies Retail Customer 236

Practical eCommerce

OCTOBER 30, 2024

The purpose of category pages is not just to attract traffic but to engage visitors into buying products. The post SEO for Product Category Pages in 7 Steps appeared first on Practical Ecommerce.

SEO 110

SEO eCommerce 110

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Customer

RetailDive

NOVEMBER 5, 2024

Retail careers have much in common with the military, including striving for excellence in a people-led environment and tapping into teamwork to make it happen.

Retail 98

Retail 98

Forrester eCommerce

NOVEMBER 5, 2024

IATA announced a new framework and plans for using decentralized digital identity (DDID) to provide end-to-end travel experiences for domestic and international passengers. The experience includes check-in, immigration / border controls and boarding. IATA is the trade association for world airlines, representing over 330 airlines and over 80% of global air traffic.

Travel 195

Travel Management 195

Groove

NOVEMBER 6, 2024

People know that location is everything when you set up a brick-and-mortar business. If you build an online store, you want to pay similarly close attention to your foundation. Choosing the right eCommerce platform for a store can have a major impact on your business operations and the long-term prosperity of your company. BigCommerce has emerged as a popular choice for online retailers, thanks to its wealth of features and capabilities.

BigCommerce 195

BigCommerce WooCommerce eCommerce Platforms Magento 195

Retail TouchPoints

NOVEMBER 5, 2024

Amazon continues to expand its grocery delivery services through a new partnership with California chain FoodMaxx , expansions of its partnerships with Save Mart and Lucky Supermarkets , and a new deal with startup Jüsto in Mexico to make grocery delivery available in that country. Amazon Adds Grocery Delivery South of the Border Amazon customers in Mexico will soon be able to purchase everything from fresh produce to meat and fish online through a new partnership with grocery delivery platform

Specialty Retailers 236

Specialty Retailers Subscription Online Retail Customer 236

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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce

Wiser

NOVEMBER 5, 2024

In an industry as competitive as FMCG, effective in-store engagement is essential for driving brand advocacy and influencing consumer choices. One leading FMCG manufacturer recognized this and invested in training programs to empower store staff as brand advocates. However, the company faced significant challenges in tracking the effectiveness of these programs and ensuring their initiatives translated into increased product recommendations and customer loyalty.

Recommendation 78

Recommendation Customer Loyalty Consumer Improvements 78

RetailDive

OCTOBER 31, 2024

Ford Executive Peter Stern has also held leadership roles at Apple — where he was co-founder of Apple Fitness+ — and Time Warner Cable.

119

119

Forrester eCommerce

NOVEMBER 3, 2024

Despite slowing economic growth, Singles Day 2024 is shaping up to be one of the most competitive and innovative shopping events yet. Here’s what to expect for this year’s online retail extravanganza.

Online Retail 195

Online Retail Events Retail Customer 195

Groove

NOVEMBER 1, 2024

How important is a website's visual design? While it may not be the most important factor when it comes to SEO rankings , the appearance of a website is highly important when you want to make the right impression on your customers. And that makes it essential to choose the right theme. With BigCommerce, you have the option to use pre-designed standard themes or build your own custom themes.

BigCommerce 242

BigCommerce Customer eCommerce Shopify 242

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

Retail TouchPoints

NOVEMBER 1, 2024

Irish apparel retailer Primark is continuing its brick-and-mortar expansion in the Southwest U.S. with the opening of its first Texas store next month and plans for four more locations in the state. Primark also signed a contract to open a flagship store in midtown NYC’s Penn District last month. The new store, located at La Plaza in McAllen, Texas, will feature 37,000 square feet of selling space when it opens Dec. 12, 2024 and will be the retailer’s 29 th U.S. location.

Apparel 266

Apparel Retail Supplies Fulfillment 266

FastSpring

NOVEMBER 4, 2024

SANTA BARBARA, Calif. — FastSpring, a leading global payments platform for over 3,500 growth-stage companies including top video game publishers, has hired Chip Thurston as Head of Gaming. Thurston formerly served as Director of Product at Scopely and Monetization Lead at SciPlay. As the mobile direct-to-consumer (D2C) landscape continues to evolve through lawsuits and regulation changes happening around the world, Thurston will lead efforts to help enable mobile publishers through education, st

Payments 78

Payments Games Payment Services Mobile 78

RetailDive

OCTOBER 31, 2024

The decision regarding the support center roles follows a recent announcement that the pharmacy retailer plans to close 1,200 stores over the next three years.

Retail 113

Retail 113

Forrester eCommerce

NOVEMBER 5, 2024

The UX field has long emphasized ease and effectiveness, but good UX is also shaped by whether customers feel valued, understood, and confident.

Retail 195

Retail Customer Customer Experience 195

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce