This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Retail has always had its share of mystique. From the art of visual merchandising (VM) to the subtle science of store layout, many of the best decisions were historically guided by experience, gut instinct and the occasional stroke of genius. But today, a new era of real-time analytics – especially data drawn from fitting room activity – is demystifying the process and helping retailers understand the nuanced stories behind every try-on and purchase.
In this episode, Toni and I discuss how Googles latest algorithm update has shaken up the affiliate marketing world, leaving many sites in the dust. Well cover what this means for content creators and how to bounce back stronger than ever. So if you’re feeling the impact or just curious about the buzz, listen in! What You’ll Learn What the algorithm update really changed and why it matters to you Tips on how to adapt your strategies to stay relevant What you should be doing instead o
The emergence of AI-powered platforms has ignited a profound shift in how we interact with technology and the trajectory of the search landscape. While Google remains the dominant driver of organic website traffic for retailers, AI-powered platforms ChatGPT, Perplexity AI, Microsoft Copilot, Meta AI, ByteDance and others are claiming their stake and increasing bot traffic to websites.
Okay, let’s get real for a minute. You’re running a business, shipping out packages left and right, and then A package gets delayed, goes missing, or arrives looking like it went through a wrestling match with a grizzly bear. Frustrating, right? But here’s the kicker: you might be entitled to a refund from UPS, and you might not even know it!
AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Todays dizzying pace of change will not abate, and leaders must show the way forward. At our upcoming events, B2B Summit North America and CX Summit EMEA, well show you how.
There are tons of loyalty programs out there, and you likely are a part of a few dozen yourself. From earning points at your favorite coffee shop, to your favorite brands, loyalty and rewards programs are part of the retail and commerce experience. Being a member of loyalty programs , there are probably a few that you’ve either forgotten about, or have abandoned completely.
Following the successful debut of its initial large-format store in the Chicago suburb of Wilmette, Ill. in May 2024 , Wayfair will open its second large-format store next year in Atlanta. The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials.
Following the successful debut of its initial large-format store in the Chicago suburb of Wilmette, Ill. in May 2024 , Wayfair will open its second large-format store next year in Atlanta. The 150,000-square-foot space, located within the District at Howell Mill shopping center in Atlantas Upper Westside neighborhood, will offer furniture, home dcor, housewares, appliances and home improvement essentials.
When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and on time. But, what about those rare occurrences when packages are lost in transit? Who exactly gets blamed when this happens? The seller or the shipper? In most cases, it is the retailer who bites the bullet. This is because customers the accountability of the package from checkout to delivery falls on the business they ordered from rather than the shipping carrier, a third party.
The Complex Role of a Category Manager Category Managers sit at the center of a high stakes balancing act. They are responsible for building a profitable, well-curated product assortment while ensuring pricing, promotions, and merchandising strategies align with business objectives. Every product decision carries weight. Misreading consumer demand could mean investing in the wrong products, missing a key trend, or failing to pull underperforming SKUs before they drain profitability.
The UK government has declared that it will take a test and learn approach with spending on AI and digital to push innovation. Staged funding, mission-driven prioritization, and outcome metrics the civil service bringing some Silicon Valley mentality to play. In theory, I like it. In practice hold that thought for now.
How brands can get their products to appear in AI Chatbot results: Generative Engine Optimization (GEO) Brian Hennessy Talkoot Co-Founder & CEO AI chatbots like ChatGPT, Perplexity and Claude wont be overtaking Googles search dominance just yet. But its clear consumers are leaning on AI more and more to discover products online. According to a 2023 SurveyMonkey study , 34% percent of consumers had already used an AI Chatbot to discover or learn more about new products.
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
Youve secured the salecongratulations! But what happens next? If you think that the customer journey ends at checkout, youre in for a rude awakening. 56% of customers say theyre disappointed with their post-purchase experience, with Accenture reporting that only 17% of consumers feel businesses actually care about what happens after they buy. That tiny, tragic percentage means most customers feel abandoned at the worst possible momentwhen theyre eagerly awaiting their order.
Harvey Norman has confirmed its continued UK expansion with the announcement of a new store and UK headquarters at Gracechurch, Royal Sutton Coldfield, West Midlands. The multinational home and lifestyle retailer has signed a 20-year lease for a 53,000 sq. ft. retail space, marking a significant addition to the shopping centre. The site, previously home to British Home Stores (BHS) until its closure in 2016, will be transformed into a state-of-the-art retail destination.
Summary Monitoring competitors’ email campaigns and promotional activity in your market is essential but time-consuming. Tracking competitors’ email and homepage marketing activity historically and in real time helps optimize calendars, pricing, and product assortments to refine strategies for better results. AI-powered retail technology can collect this data, saving you time and providing analysis across channels.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is evolving fast, and brands relying on rigid, one-size-fits-all solutions risk losing agility. But modernization doesn’t have to mean disruption. In this webinar, we’ll explore how an extensible, modular approach empowers brands to integrate new capabilities, enhance performance, and scale efficiently—all while leveraging Shopify’s strengths.
Its no secret that attracting and keeping retail talent is becoming ever more difficult. To tackle this challenge, luxury giant LVMH s North American division has taken its recruiting efforts straight to the source colleges and universities. At LVMH, we believe that our people are our greatest asset, and the longevity of our brands depends on attracting the most talented and passionate individuals , said Gena Smith, Chief Human Resources Officer at LVMH North America in comments shared with Ret
How many times have you sent out a customers package and stayed eager to know their feedback, only to learn from them that it was damaged or didnt make it to them at all? Truly a haunting experience, given that all your efforts to convert the customer have now taken heavy damage, thanks to no fault of yours. But if you think about the scale of these issues, you can clearly see that it is not something trivial.
If youve been losing sleep (and revenue) thanks to subpar site performance, youre not alone. The ecommerce world is drowning in bloated front ends packed with JavaScript frameworks that slow everything down. Google doesnt mince words on slow sites, and your C-suite sees one disappointing PageSpeed score and starts asking, Why are we throwing money down the drain?
Forrester was invited to a Siemens Industry Analyst Day event focused on data centers in Zug, Switzerland and received presentations covering a wide variety of data center topics, as well as a tour of Siemens facilities showcasing the practical application of its strategy and products.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Danish menswear brand Jack & Jones has officially opened its latest UK store at Silverburn , further enhancing the retail destinations fashion offering. Known for its premium denim and contemporary menswear, the brand brings its signature style to Glasgow shoppers with a diverse collection of essentials, including high-quality jeans, tailored suits, and premium leather goods.
Microsoft has partnered with Curated for You to incorporate AI-powered fashion suggestions into everyday conversations in its AI assistant, Copilot. Microsoft Copilot is an AI-powered tool that integrates with various Microsoft applications and services including Word, Excel, PowerPoint, Outlook, Teams and the Microsoft Edge browser offering users a conversational chat interface to generate content, provide insights and automate tasks.
PepsiCo is introducing its Max Your Snacks retailer guide this March, a category guide designed to help convenience stores optimise their savoury snacks range through practical, easy-to-implement advice. According to PepsiCo, convenience retailers could be sitting on an average of 17.
October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Although not a new technology by any stretch, web application firewall (WAF) solutions continue their evolution. Today, WAF solutions are cloud-based and protect applications and APIs in hybrid and multicloud environments.
Morleys Stores has announced plans to reopen the historic Jollys department store on Milsom Street, Bath, bringing a revitalised shopping experience to the city. The move is seen as a boost for Baths retail sector, reinforcing investment in the high street at a time of industry challenges. The company, which operates eight department stores across the UK, is committed to restoring Jollys to its former status as a retail landmark.
Theres a lot retailers can learn from the success of immersive location-based entertainment spaces this past year. The Sphere in Las Vegas reimagined concertgoing, giving music lovers 360 degrees of eye-popping real-time visuals synced to music; Meow Wolf has reimagined museum visits; and Hollywood is taking its first stab at immersing fans in their favorite shows with Netflix Houses – built in post-COVID available retail spaces in malls.
Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
According to the latest report by the ONS there were 2.88m jobs in retail in December 2024. This is traditionally the high point of the year, with retailers employing more people during the key Christmas quarter. The four-quarter average was 2.
Uber Eats and Co-op have announced a three-year extension of their quick commerce partnership, reinforcing Co-ops commitment to fast, convenient, and quality home deliveries across the UK. Since launching in 2022, the partnership has expanded to more than 1,300 Co-op stores, helping the retailer solidify its position as the UKs leading quick commerce supermarket through its own online platform and partnerships.
Build-A-Bear Workshop is planning a multi-levelretail-tainmentexperience that will open in the first half of 2026 at the Icon Park entertainment complex in Orlando, Fla. The move is part of a multi-year strategic evolution and expansion of Build-A-Bear’s nearly 600 -store footprint, particularly in tourist and hospitality destinations. Construction of the experience at Icon Park is slated to begin later this year under the vision of design firm Chute Gerdeman , which also designed the FAO
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
We organize all of the trending information in your field so you don't have to. Join 24,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
.png
)
147 
Let's personalize your content