Retail TouchPoints

JANUARY 15, 2025

Actress Tracee Ellis Ross started building her vision for Pattern Beauty while starring on the sitcom Girlfriends , but it was her lifelong experience as a curly girly (a woman with curled and coiled hair) that inspired the idea and was validated by generations of women with similar experiences. I wanted to actually create products that supported hair the way it grew out of its head not to straighten it or anything, Ross said during a conversation with Business of Fashion s Sheena Butler-Young

Marketing 257

Marketing Operations Retail Consumer 257

Forrester eCommerce

JANUARY 15, 2025

Today, Google announced that it will include the best of Google AI in its Workspace Business and Workspace Enterprise plans, without the need to purchase an add-on. Will this make Workspace more competitive against Microsoft 365?

Customer 243

Customer 243

Groove

JANUARY 13, 2025

Introduction The explosive growth of wholesale B2B eCommerce is transforming how businesses operate in the wholesale industry. Valued at over $30 trillion in 2024 , the global B2B eCommerce market is growing faster than B2C, with a compound annual growth rate (CAGR) of over 16 percent. This shift underscores the importance of adopting eCommerce for wholesalers that want to stay competitive and cater to digitally savvy B2B buyers.

eCommerce Platforms 365

eCommerce Platforms B2B Payment Services eCommerce 365

Forrester eCommerce

JANUARY 12, 2025

Jensen Huang says AI agents are a multi-trillion-dollar opportunity. Mark Benioff thinks agents represent what AI was meant to be. And Satya Nadella thinks SaaS is dead. Its 2025, and agents are the only game in town (or so it would seem).

Games 326

Games Technology 326

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Recommendation

UpSellIt

JANUARY 15, 2025

As the calendar turns to January, customers are stepping into the new year with fresh goals, renewed motivation, and a mindset primed for change. For ecommerce retailers, this period is the perfect time to align your marketing efforts with the psychology of shoppers. By understanding their post-holiday season mindset and leveraging tailored strategies, you can position your brand top of mind and kick off the year with impactful New Year marketing campaigns.

Marketing 106

Marketing Hobbies Recommendation Download 106

RetailDive

JANUARY 13, 2025

AI feature adoption is reducing the need for physical try-ons, the company said.

119

119

Retail TouchPoints

JANUARY 15, 2025

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Furthermore, the number of people relying on digital wallets on their smartphones, rather than carrying a traditional purse containing cash, continues to rise.

Payment Services 255

Payment Services Merchant Services Payments POS 255

Salsify

JANUARY 14, 2025

Its hard to imagine what a product will look like in real life when shopping online. You cant see it, you cant touch it, and you certainly cant try it on. Live stream shopping, however, creates an interactive experience for shoppers that helps bridge some of the gap between in-store and online shopping.

eCommerce 100

eCommerce 100

RetailDive

JANUARY 15, 2025

The crafts retailer was forced back into Chapter 11 by the wider retail environment and its own financial and inventory woes, the company said.

Retail 118

Retail 118

RetailWire

JANUARY 11, 2025

Is Wendy's really giving Girl Scout cookie lovers what they want?

105

105

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

JANUARY 13, 2025

Artificial intelligence (AI) has been a headline topic at the National Retail Federations annual Big Show , and NVIDIA is undoubtedly one of the companies leading the industrys innovation in this sector. Typically known for its Graphics Processing Units (GPUs), which power breakthrough technologies for companies like Meta and Open AI , NVIDIA is now staking a claim in the retail industry by powering solutions for companies ranging from LOral to Lowes and Walmart.

Supplies 254

Supplies Improvements Social Media Operations 254

Forrester eCommerce

JANUARY 15, 2025

What's the difference between a cryptocurrency and a stablecoin? What's a CBDC, anyway? We demystify the key terms in this blog post.

Cryptocurrencies 221

Cryptocurrencies Blog Banking Customer 221

TalkingRetail

JANUARY 13, 2025

Allwyn, operator of The National Lottery, has launched a brand new annuity-style scratchcard based on its successful draw game Set For Life.

Retail 99

Retail Games Operations 99

RetailDive

JANUARY 15, 2025

The retailer’s president, chief financial officer and chief merchant will jointly lead daily operations as it searches for a permanent chief executive.

Operations 118

Operations Retail 118

Advertisement

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

B2C

RetailWire

JANUARY 12, 2025

Carnival Cruise Line has removed many hand sanitizing stations on its vessels.

Travel 105

Travel 105

Retail TouchPoints

JANUARY 10, 2025

Retail research and advisory firm Coresight Research has teamed up with NextRivet a digital innovation consultancy that specializes in retail real estate to launch CoreRivet , a new consultancy aimed at offering retail and real estate executives more client-centric advice and services around technology and other implementations. CoreRivet aims to combine Coresight Researchs expertise in market intelligence and digital strategy with NextRivets track record in digital innovation and implementati

Retail 249

Retail Technology Marketing Other 249

Forrester eCommerce

JANUARY 16, 2025

Is a Super Bowl ad worth it? A 30-second spot at this years Super Bowl will set you back a cool 7 million bucks. And even if you wanted one of those spots, you cant have it theyve been gone for a while.

Customer Experience 195

Customer Experience B2C Customer Marketing 195

ESW

JANUARY 10, 2025

A flexible checkout is absolutely necessary if you want to create localised ecommerce shopping experiences that reduce cart abandonment and increase revenue. Professional athletes spend hours in the gym to build the strength and the skills they need to compete and win. Trainers develop workout programs to get these athletes into peak physical condition.

Shipping Costs 78

Shipping Costs Payment Services eCommerce Payments 78

Advertisement

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

RetailDive

JANUARY 13, 2025

From Beyond Inc. to Glossier, here’s who’s most at risk in the year ahead.

Retail 115

Retail 115

RetailWire

JANUARY 10, 2025

Macy's is set to close 66 stores across 22 states nationwide in 2025.

Retail 103

Retail 103

Retail TouchPoints

JANUARY 12, 2025

The customer-facing mobile app for Dicks Sporting Goods has traveled a long way since its debut in 2021. Initially focused on providing an easy way for athletes (Dicks name for its customers) to learn more about products via an in-store barcode scanning feature, the app has continued to incorporate new features that remove friction from the checkout process, such as like autocomplete address suggestions.

Sporting Goods 236

Sporting Goods Mobile Shipping Travel 236

Forrester eCommerce

JANUARY 16, 2025

Enhancing both brand experience and customer experience has a multiplicative revenue impact. Learn about our new framework for measuring and analyzing the two and how it can point you toward avenues for growth.

Customer Experience 195

Customer Experience Customer B2C B2B 195

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

TalkingRetail

JANUARY 14, 2025

Cadbury has launched three new ice creams in stick and tub format, Cadbury Dairy Milk Mint Stick, Cadbury Dairy Milk Mini Sticks and Cadbury Crunchie Tub.

Retail 93

Retail 93

RetailDive

JANUARY 14, 2025

The changes range from minor updates to overhauls, as the beauty company embarks on the largest capital project in its history.

112

112

RetailWire

JANUARY 10, 2025

Target shoppers are looking for more organic produce options than ever.

98

98

Retail TouchPoints

JANUARY 13, 2025

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest data from the National Retail Federation (NRF), merchandise returns are projected to reach an astounding $890 billion in 2024, accounting for approximately 16.9% of sales. While this underscores the inevitability of returns, it also highlights the need for retailers to refine their digital strategies.

Retail 233

Retail BigCommerce B2C Channel 233

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Marketing

Forrester eCommerce

JANUARY 14, 2025

Get three key takeaways from Forrester's recent review of North American investing sales websites in this preview of a new report.

Games 195

Games Customer Experience Consumer Management 195

Practical eCommerce

JANUARY 16, 2025

This week's rundown includes tools for cross-border selling, online advertising, generative AI, post-purchase journeys, and B2B and B2C platforms. The post New Ecommerce Tools: January 16, 2025 appeared first on Practical Ecommerce.

eCommerce 87

eCommerce B2C B2B 87

RetailDive

JANUARY 10, 2025

The 66 locations slated to shutter span 22 states and many are mall anchors, according to a list released Thursday.

111

111

RetailWire

JANUARY 10, 2025

Go ahead, enjoy Arby's and break your healthy eating resolution, we won't tell.

Customer 98

Customer 98

Advertisement

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce