Forrester eCommerce
APRIL 3, 2025
OCBC has emerged as a leader in enterprise AI adoption, seamlessly integrating generative AI across its operations. I recently spoke with Donald MacDonald, Head of OCBC’s Group Data Office, about the bank’s AI journey. Q: Donald, OCBC’s success with AI seems to stem from a long-term vision rather than a sudden pivot.
Retail TouchPoints
APRIL 3, 2025
Target has partnered with Kate Spade New York to create an extensive limited-time collection of more than 300 fashion, home and entertaining products. Launching April 12, more than half the collection will be priced at $15 or less, with prices starting at $5. The Kate Spade New York x Target collection includes womens, kids and baby apparel with extended sizing and adaptive styles, handbags, home accessories and party essentials like dcor, stationery and more.
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Bryan Eisenberg
APRIL 1, 2025
Have you ever seen a 10-year-old negotiate product margins, rethink branding strategy, and pivot to a new product based on customer feedback – all before lunch? I have. And it wasnt in some Shark Tank fantasy camp. It happened right here in Round Rock, Texas, at the ESTEAM Academy Childrens Business Fair. This is their 8th fair. We just wrapped up a very special episode of Rock Solid , where I sat down with several of the young entrepreneurs wholl be showcasing their businesses at the upco
lateshipment
APRIL 3, 2025
Every e-commerce business relies on shipping carriers like DHL to deliver a seamless customer experience. But despite the best logistics and safeguards, things don’t always go as planned. Packages get damaged, and shipments might go missing, and suddenly, you’re dealing with frustrated customers and revenue losses. When this happens, you might assume the loss is yours to absorb.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
FastSpring
APRIL 3, 2025
Your personal brand is more than a polished LinkedIn profile its how you stand out, connect with customers, and build long-term credibility as a founder or executive. But how do you create an authentic personal brand that actually works? In this episode of Growth Stage, we talk with Rachel Gogos Founder and CEO of brandID about her Soul ID framework and how digital business leaders can craft a brand that reflects who they truly are, while supporting their business goals.
Forrester eCommerce
APRIL 3, 2025
Generative AI was so two years ago. Now, businesses are all about agentic AI (not to be confused with AI agents), channeling the brouhaha of ChatGPT in 2023. But where is the consumer in all this? While businesses are moving to experiment and learn more about agentic AI, consumers are not.
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RetailMinded
APRIL 2, 2025
Shoppers are looking for faster ways to eat better. Its not a passing trendits a response to packed schedules, growing nutritional awareness, and a stronger focus on long-term wellness. For independent retailers, especially those without the margin for guesswork, this shift signals a change in how product selection, inventory, and customer engagement need to evolve.
iVend
APRIL 2, 2025
If youre an ambitious mid-sized retailer, youre probably aware of retail management software, and understand that it can be a powerful tool to help you automate and streamline your operations. You know that its more than simply a point of sale, and that it offers a comprehensive platform for managing the entire retail operation. You may be exploring how you could use retail management software in your business, to help you to operate more efficiently, increase customer satisfaction, stay competi
365 Retail
APRIL 1, 2025
Seletti has launched a bold new retail concept in the heart of London, bringing its irreverent spirit and retro flair to Selfridges with the debut of SELETTI MARKET. Open from 31 March to 31 August 2025, the installation transforms the department stores lower ground floor into a surreal supermarket inspired by Italys first supermarket, which opened in Milan in 1957.
Forrester eCommerce
APRIL 1, 2025
I recently attended my first-ever Insider Summit (formerly the Insider Threat Summit) in Monterey, CA. The event, in its ninth year, was attended by insider risk leaders, counterintelligence professionals, and current/former members of law enforcement and the US military. The heavy focus on people not data or systems was surprising to me.
Advertiser: ZoomInfo
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Retail TouchPoints
APRIL 3, 2025
This story is part of Retail TouchPoints ongoing Small Business, Big Ideas series, focusing on smaller retail brands that have found big success and have even bigger ambitions. Norman Nardick, Founder of The Bazaar and grandfather of current CEO Bradley Nardick. Back in 1960, before terms like off-price and closeout were commonplace, decorated World War II veteran Norman Nardick was working for a catalog company offloading its out-of-season merchandise.
RetailMinded
APRIL 2, 2025
Youve poured your heart into creating a product. Say, a handmade candle or a trendy snack bar, and its finally ready to hit the shelves. Youre excited to see it in customers hands, but then the first shipment arrives at their doors. The boxes are crushed, the labels are smudged, or worse, the product inside is broken. Suddenly, your dream launch turns into a flood of complaints, and all that hard work feels wasted.
Salsify
APRIL 3, 2025
The second quarter (Q2) lends itself to summer (Q3) promotional planning and half-yearly goal adjustments. Temperatures near you are likely heating up (hopefully within reason), and impending sales events can only be described as sizzling.
365 Retail
APRIL 1, 2025
IKEA will open three new small-format stores in Chester, Harlow and Norwich this year, as part of its wider strategy to bring the brand closer to where customers live, shop and socialise. The new stores will be situated on former Homebase sites in Greyhound Retail Park, Chester; Harlow Retail Park, Harlow; and Hall Road Retail Park, Norwich. Expected to open later in 2025, each location will deliver a compact version of the traditional IKEA experience, complete with roomsets, a market hall, and
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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.
Forrester eCommerce
APRIL 3, 2025
Last weeks mega deal of Google acquiring CNAPP provider Wiz for $32B has some lamenting the future of IPOs in the cybersecurity space.
Retail TouchPoints
APRIL 3, 2025
CardVault by Tom Brady will open a flagship location later this month at the American Dream mall in Rutherford, N.J., next to MetLife Stadium, home field for the NFLs Jets and Giants. The 1,200-square-foot store will offer rare and premium trading cards, authentication services and an exclusive VIP trading experience. Bringing CardVault by Tom Brady to American Dream, just steps from MetLife Stadium home to countless iconic moments in sports is a significant milestone for us, said Ed Kane, Co-
TalkingRetail
APRIL 1, 2025
Four Spar customers across Great Britain have received grand prize cheques for 10,000 through the retailers Frozen Fortune campaign.
lateshipment
APRIL 5, 2025
Learn about DPD shipping insurance, its benefits, coverage limits, exclusions, and claims process. Find out how to secure extended liability and secure your shipments against loss or damage with expert insights.
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
365 Retail
APRIL 1, 2025
PUMA is set to open its first-ever European flagship store in Autumn 2025, taking over a prominent 24,000 square-foot space in Londons West End. Situated near Selfridges and Bond Street Tube Station, the new location will blend interactive sport and fashion experiences in a format that reflects the brands global vision and growing streetwear influence.
Forrester eCommerce
APRIL 4, 2025
What do AI-powered advancements like Experience Agents and Qualtrics Edge mean for experience research today and in the future? Here are three takeaways from Qualtrics X4.
Retail TouchPoints
APRIL 3, 2025
Running an online retail business should be about growth, innovation and seamless customer experiences not about juggling countless tools and integrations. Yet, in 2024 alone, large enterprises lost an average of $104 million due to underutilized technology, disjointed strategies, and low adoption rates. So its no surprise many retailers find themselves tangled in a complex web of disconnected systems that, instead of creating efficiencies, end up causing friction.
TalkingRetail
APRIL 3, 2025
More than 90,000 cigarettes, 20 kilograms of tobacco and 4800 illegal vapes were seized by the North East Lincolnshire Councils Trading Standards team during a partnership operation.
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
lateshipment
APRIL 4, 2025
Discover how to file a Purolator damage claim, key steps to follow, common challenges, and tips to ensure a smooth and successful claim process.
365 Retail
APRIL 1, 2025
Deliveroo and wilko have announced a major expansion of their partnership, growing from an initial 10 pilot locations to 212 sites across the UK. The move comes just six months after the home and garden retailer first launched on Deliveroo Shopping, offering customers a new way to access everyday essentials with fast delivery and in-store pricing. Originally rolled out in cities including Edinburgh, Bristol and Manchester with 3,000 products, wilkos expanded range now includes over 14,000 items
Forrester eCommerce
APRIL 2, 2025
By Charles Betz and Stphane Vanrechem Enterprise architecture has always aimed for clarity, control, and coherence. Yet its practitioners are often thwarted by an overwhelming paradox: they must guide the evolution of vast, dynamic enterprises using tools and processes that are static, fragmented, and slow.
Retail TouchPoints
APRIL 3, 2025
QVC is working hard to revamp its image while staying true to its roots. Late last year the company changed its name from Qurate Retail Group to QVC Group , bringing its biggest brand to the forefront. Now QVC wants to shed its TV roots and become known instead as a live social shopping company, and its first big move is a new deal with TikTok Shop that will see the OG home shopping network host 24/7 live shopping streams on TikTok that viewers can join via the app any time, day or night.
Advertiser: ZoomInfo
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TalkingRetail
APRIL 3, 2025
UK digital identity provider Luciditi has announced a significant update to its Smart Wallet app, making digital identities more accessible for consumers both online and in person.
Canadian Special Events
APRIL 1, 2025
Recently, Canadian Steamship Lines (CSL) hosted an unforgettable corporate event at the iconic Hockey Hall of Fame , with catering experience by Eatertainment Events & Catering. The evening was a Jazzy Casino Night , blending the elegance of live jazz, the thrill of high-stakes gaming, and a bold, black, gold, and red aesthetic. The Hockey Hall of Fame set the perfect stage for this celebration, providing a historic, immersive environment that paid tribute to Canadas deep-rooted love for hoc
365 Retail
APRIL 1, 2025
Furniture and homeware retailer, tectake , has scaled its marketplace activation, selling across 80 marketplaces in 16 countries, simultaneously reducing product launch times while still meeting each marketplaces unique product information requirements, in partnership with Akeneo , the Product Experience (PX) company and leading provider of Product Information Management (PIM) solutions.
Forrester eCommerce
APRIL 1, 2025
The latest on Fujitsu and its Quantum Computing capabilities.
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Outdated platforms are costing you sales. Legacy platforms like Salesforce SiteGenesis and SFRA can slow innovation, increase maintenance costs, and frustrate customers. This playbook provides a strategic roadmap to modernizing your Salesforce B2C Commerce platform using a composable approach to transition to faster, scalable, and flexible e-commerce solutions —without disrupting your business.
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