Retail TouchPoints

OCTOBER 17, 2024

Bloomingdale’s will open its fourth small-format Bloomie’s store on Nov. 14, 2024, at The Grove Shopping Center in Shrewsbury, N.J., joining the three existing locations in Seattle; Fairfax, Va.; and greater Chicago. The newest Bloomie’s location will be the first to carry an all-women’s assortment , including a curated collection of contemporary ready-to-wear, accessories, beauty and fine jewelry.

Jewelry 261

Jewelry Gifts Accessories Events 261

Forrester eCommerce

OCTOBER 17, 2024

Every year for the last 26 years, Forrester has convened its Board of Clients — a group of clients (pic to the left) who advise us on our strategy, new products, and research agenda.

Books 195

Books Improvements 195

Forrester eCommerce

OCTOBER 13, 2024

What does excellence in enterprise architecture look like? Learn more about the enterprise architecture strategy that won Contact Energy, a New Zealand electricity generator and retailer, this year’s EA Award for the APAC region.

Retail 363

Retail Technology Customer 363

Groove

OCTOBER 11, 2024

With more than 4.4 billion email users globally, email marketing remains one of the most effective ways for eCommerce brands to reach their target audience. It might not be new and shiny, but email is still a pillar of digital marketing for eCommerce stores. How you manage email campaigns, though, can make all the difference when it comes to results like open and conversion rates.

Management 369

Management Marketing eCommerce Recommendation 369

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

lateshipment

OCTOBER 16, 2024

Despite state-of-the-art tracking systems and parcel protection strategies, there’s always the possibility of your customers’ packages getting lost, damaged in transit or stolen. This is where shipping insurance comes in — to protect your bottom line from unexpected losses. But with so many options out there, how do you choose the right insurance that suits your e-commerce business?

Shipping Costs 130

Shipping Costs Shipping eCommerce Electronics 130

FastSpring

OCTOBER 14, 2024

After Google was warned in August by U.S. District Judge James Donato that the court is “going to tear the barriers down,” the judge’s injunction was issued on Monday, Oct. 7 detailing what exactly that would mean for Google. The company must make several changes regarding its Play Store for Android apps according to AP News , after a jury found in Dec. 2023 that Google Play and Google Play Billing represent an illegal monopoly run by Google.

Payments 140

Payments Merchant Services Payment Services Games 140

Groove

OCTOBER 14, 2024

For eCommerce stores, no tool is more crucial for success than a high-quality website. But it isn't enough to just design an attractive website and leave it at that. If you want to make the most of your site's potential, it will need ongoing management and optimization. This is where eCommerce website management services come into the picture. By leveraging the expertise and cutting-edge solutions offered by eCommerce managed services like Groove Commerce, you can free up time in your schedule w

Management 321

Management eCommerce Improvements Customer Experience 321

Retail TouchPoints

OCTOBER 16, 2024

For decades, the mantra of retail success has been scalability. A brand’s ability to replicate the same look, feel and customer experience in each and every physical location has been a prerequisite for expansion, brand-building and economies of scale. Rich Johnson, Odyssey Retail Advisors However, in the luxury retail sector, it’s advantageous to use the available space and the geographic location to create a unique design concept for each brick-and-mortar store, according to Rich Johnson, Prin

Food and Beverages 268

Food and Beverages Jewelry Customer Experience Clothing 268

Salsify

OCTOBER 15, 2024

Artificial intelligence (AI) has made the move to mainstream. What began as proof-of-concept now underpins familiar functions such as predictive text and TV show recommendations from your favorite streaming service. What started as a scientific curiosity now forms the foundation of business chatbots and powerful tools like ChatGPT.

Recommendation 130

Recommendation eCommerce 130

RetailDive

OCTOBER 15, 2024

While online shopping is returning to pre-pandemic behaviors, there is a generational divide between those who shop on computers versus mobile devices, according to Experian.

Mobile 124

Mobile 124

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

Groove

OCTOBER 11, 2024

ECommerce now makes up more than 20 percent of the global retail market. For eCommerce merchants, success lies in building a strong brand presence that brings users to your website and encourages them to purchase. To succeed in this critical part of brand building, however, businesses need to expertly manage their websites and ensure that the content is optimized to deliver outstanding customer experiences.

Merchant Services 355

Merchant Services Payment Services Payments eCommerce 355

Retail TouchPoints

OCTOBER 15, 2024

Privately held hardware wholesaler True Value has filed for Chapter 11 protection in the U.S. Bankruptcy Court for the District of Delaware as it prepares to sell “substantially all” of its business operations to rival Do it Best Corp. During the reorganization process, the 75-year-old retailer will continue to operate its 4,500 stores, which are independently owned, except for a corporate-owned location in Palatine, Ill.

Operations 264

Operations Improvements Other Retail 264

Salsify

OCTOBER 10, 2024

The most important part of ecommerce? It’s a no-brainer: product content. It’s how your shoppers connect with your brand. But it’s not enough to write a couple of sentences about your product and call it a day.

eCommerce 128

eCommerce 128

RetailDive

OCTOBER 15, 2024

The drugstore retailer’s plans reverse its expansion ambitions from a few years ago, when the company attempted to merge with rival Rite Aid.

Retail 130

Retail 130

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Customer

Forrester eCommerce

OCTOBER 10, 2024

Forrester’s new report, Generative AI: What It Means For Health Insurers, dives into genAI’s impact on health insurers and examines avenues for early adoption and ways to circumvent potential risks.

Management 243

Management 243

Groove

OCTOBER 12, 2024

From digital marketing to inventory management and order fulfillment, eCommerce store owners have a lot of different responsibilities. But the good news is that you don't have to handle all of them alone. With managed services for eCommerce websites, store owners can enjoy end-to-end expert management of their sites. The services include things like conversion rate optimization, security updates, technical support, and more.

Management 334

Management eCommerce Order Fulfillment SEO 334

Retail TouchPoints

OCTOBER 14, 2024

As social media and digital connectivity continue to shape consumer behavior, especially among younger generations, brands are increasingly focusing on how to leverage fandoms and community to connect with young shoppers. (From left to right) Palmar Haasch of Business Insider moderates a session with Webtoon Entertainment’s Alessandra Ferreri, Chris Mathieu and Megan Weales at Advertising Week NY.

Social Media 278

Social Media Consumer Management Marketing 278

Salsify

OCTOBER 17, 2024

From an ethical perspective, it’s clear that adopting an inclusive outlook is the right thing to do. What may surprise you, however, are the wide-ranging strategic advantages it can also provide your business.

eCommerce 88

eCommerce 88

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The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce

RetailDive

OCTOBER 15, 2024

The 75-year-old brand, whose stores are largely excluded from the bankruptcy, is seeking court approval to sell itself to rival Do it Best for $153 million.

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122

Forrester eCommerce

OCTOBER 16, 2024

Each year, Forrester Research and the Disaster Recovery Journal (DRJ) team up to launch a study examining the state of business resilience. We examine different topics in business resilience such as disaster recovery, but this time it’s all just business resilience.

Management 195

Management Customer 195

Groove

OCTOBER 11, 2024

Businesses want a reliable means to reach customers and keep them engaged. Text message marketing offers marketers the channel they need to conveniently reach people on the device that everyone seems to have in their pocket. Understanding Text Message Marketing Both MMS and SMS text message marketing allow you to contact customers almost instantly. Alerts let them know within seconds that they have received messages.

Merchant Services 298

Merchant Services eCommerce Platforms eCommerce Marketing 298

Retail TouchPoints

OCTOBER 15, 2024

Walgreens Boots Alliance will close 1,200 stores in the next three years, including 500 closures during its 2025 fiscal year, which will end in August 2025, according to the company’s release discussing its FY 2024 performance. In June 2024 Walgreens had outlined turnaround plans that would include the closure of a “significant number of underperforming stores,” according to CEO Tim Wentworth.

Operations 259

Operations Information Retail Marketing 259

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

RetailWire

OCTOBER 12, 2024

7-Eleven has recently released its financial reports for the most recent quarter, and in a surprise move, has decided to close hundreds of its store locations in North America.

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116

RetailDive

OCTOBER 11, 2024

The retailer also aims to generate $520 million through sale-leasebacks of an undisclosed number of stores as its parent company slashes its profit forecast and spins off non-core segments.

Retail 126

Retail 126

Forrester eCommerce

OCTOBER 16, 2024

Selecting the right partner can be the difference between success and failure for technology-driven initiatives. Businesses and institutions make dozens or hundreds of technology and service provider selections every year. Most don’t follow a rigorous process or involve all the right people in the decision.

Technology 195

Technology Customer 195

Groove

OCTOBER 10, 2024

For Shopify merchants , email marketing presents one of the best ways to engage with customers and drive sales. However, Shopify email marketing isn't quite as simple as sending the occasional ad or promotion to your list. If you want to see real results, you need to take advantage of optimized campaigns and automation. To help you master email marketing for Shopify, we'll go over the proven strategies you can use to create successful email marketing Shopify campaigns and grow your business.

Shopify 291

Shopify Merchant Services Marketing Recommendation 291

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

Retail TouchPoints

OCTOBER 11, 2024

Walmart will work with Solar Landscape to support 74 commercial rooftop solar projects that are expected to come online in 2024 and 2025 and create nearly 43 megawatts of solar capacity for communities in Maryland and Illinois. Approximately half of the portfolio is designed to reduce energy costs for low- and moderate-income households, and Solar Landscape estimates that the combined projects will save consumers about $1 million annually on energy bills.

Operations 278

Operations Consumer 278

Wiser

OCTOBER 17, 2024

The eCommerce landscape is fiercely competitive, and effective pricing strategies can make or break a retailer’s success. For one rapidly growing pure-play retailer, staying ahead of the competition meant rethinking their approach to pricing. Faced with challenges like inaccurate competitor matches and incomplete data from their previous solution, they turned to Wiser for a more robust solution – and it transformed their business.

Retail 78

Retail Recommendation eCommerce Customer 78

RetailDive

OCTOBER 14, 2024

Rare Beauty and Target have taken steps to develop guidance around universally accessible design. But the industry isn’t prioritizing it yet.

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124

Forrester eCommerce

OCTOBER 15, 2024

I have some exciting news for marketing leaders seeking to innovate on their marketing strategies. Forrester’s 2024 frontline marketing survey found that frontline marketing teams with advanced lifecycle revenue marketing strategies are more likely to meet or exceed their revenue goals than frontline marketing teams with less mature strategies.

B2B 195

B2B Marketing 195

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Retail