Trending Articles

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Why Secure, Reliable Connectivity is Mission-Critical for Retailers

Retail TouchPoints

Despite the growth of ecommerce, social distancing, high-street closures and a cost-of-living crisis, brick-and-mortar retail remains a major part of the global economy. There were $30.57 trillion USD retail sales worldwide in 2024 , with 420 million people employed in the sector. That doesnt mean that conditions are easy: as well as general economic malaise, cybersecurity threats are increasing and supply chain disruptions are escalating.

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A Practical Guide for Brands and Retailers: Managing Tariff Uncertainty

Wiser

US tariff changes can throw off your costs and squeeze your margins. Dont wait for policy shifts and focus on what you can control. This guide provides a practical framework on how to limit exposure to tariff-induced uncertainty and keep your core operations solid. 1. Spot weak links in your supply chain A robust supply chain is your first line of defense.

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Tractor Supply Launches Service to Streamline Pet Prescriptions

Retail TouchPoints

Tractor Supply has launched Tractor Supply Rx in a bid to enhance convenience for customers ordering pet and animal medications, with features including automatic delivery through the Autoship program and access to expert pharmacy advice. Tractor Supply Rx also offers a price match guarantee to ensure customers get the best value on their prescription purchases.

Supplies 243
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Cross-Border Shipping: Key Challenges & How to Solve Them

lateshipment

Shipping across borders sounds excitinguntil you realize its a logistical obstacle course filled with customs forms, unexpected fees, and packages that mysteriously disappear into the void. For e-commerce businesses, cross-border shipping is the key to global expansion, but without the right strategy, it can feel like playing a never-ending game of Where in the world is my package?

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Seven Insights From Our Postsale Strategy Workshop At B2B Summit

Forrester eCommerce

Does your postsale strategy set up customers for success? was the question we asked the 47 people who attended our workshop during Forresters B2B Summit earlier this month.

Workshop 195
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Illegal vapes and tobacco crackdown sees Chester store owner fined

TalkingRetail

Cheshire West and Chester Council has prosecuted Mr Rasul Sidiqui (42) of 49 Walter Street, Chester, for illegal tobacco, cigarette and vapes offences. The prosecution was the result of an unannounced inspection to Sakotis, 89 Brook Street, Chester, on 30 November 2023.

Retail 90

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GDC 2025 Recap: FastSpring Went Big in SF!

FastSpring

March 17-21 was a big week in San Francisco for the gaming industry, and FastSpring had a crew in SF for all of it! In case you missed it, heres a recap of what we saw and what we shared at Pocket Gamer Connects (PGC), Game Developers Conference (GDC), and Community Clubhouse. Missed the chance to chat with one of our expert team members in person at the shows?

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The Verdict Is In, It’s Buying Groups For The Win

Forrester eCommerce

MQLs are a barrier to your organizations progress. Discover how you can begin your shift to buying groups with just three steps.

B2B 195
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FatFace Launches First Isle of Man Store

365 Retail

FatFace has expanded its store network with the opening of a new location in Douglas, marking its first presence on the Isle of Man. The launch represents a key development for the retailer as it continues to build its physical footprint across the British Isles. Located on Strand Street, the newly opened store spans 1,697 square feet and offers customers access to FatFaces current seasonal collection, along with staple items from its core range.

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Why Gap Turned to Robots for an Unpopular Fulfillment Task — Unloading Boxes

Retail TouchPoints

Among the many tough jobs in a distribution center, unloading boxes from a trailer is one of the toughest. Theres a higher risk of injury than in other parts of the DC, and unloading was a job that very few people liked to do, said Kevin Kuntz, SVP of Global Logistics and Operations at Gap. Its hot in a trailer in the summertime, its cold in the wintertime and its heavy all the time.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Beyond Best-of-Breed: Understanding Composable Commerce and Its Flexible Power

Kibo

In the ever-evolving world of ecommerce, businesses are constantly seeking the perfect recipe for online success. Traditional, all-in-one platforms once seemed like the complete package, but the limitations of these monolithic structures quickly became apparent. Headless and composable technologies unlock significant flexibility, but the benefit of choosing “best-of-breed” for each function can be offset by the complexity of managing integrations and updates across numerous independe

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You’ve Got a Retail Startup and Zero Cash—Now What? 

RetailMinded

So, youve launched a retail business with little more than a dream, a half-maxed credit card, and a lot of caffeine. You’re not alone. Most retail founders start with almost nothing. Zero cash isnt the end, its the start of a very specific kind of hustle. What matters now is how smart you get with your next move. What you do right now, when the stakes are high and the funds are low, will shape everything.

Retail 52
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For Earth Day 2025 Focus On The Threefer Of Sustainability Efforts: Meet Sustainability Goals, Achieve Better Financial Results, And Reach Business Strategy Goals

Forrester eCommerce

This past year I was describing what a “twofer” was to my colleague Jinan Budge in Australia. I casually dropped this term for getting two things for the price of one during a conversation.

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KYC Strategies That Help E-Retail Platforms Mitigate Fraud

365 Retail

In todays fast-paced digital marketplace, e-retail platforms face growing threats from fraudulent activities that compromise revenue and customer trust. Know Your Customer (KYC) strategies have become powerful tools to verify user identities, detect suspicious behaviour, and ensure regulatory compliance. By implementing effective KYC protocols, businesses can significantly reduce risks and foster a safer shopping environment.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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C-store Operator EG America Rolls Out Full-Funnel Retail Media Network

Retail TouchPoints

Convenience store chain EG America which operates a range of banners across the U.S. including Cumberland Farms , Fastrac , Kwik Shop , Loaf N Jug , Minit Mart , Quik Stop , Tom Thumb and Turkey Hill stores has officially launched its new retail media network in partnership with Axonet. With over 1,500 locations in almost 30 states, EG America is now helping its CPG partners reach its shoppers throughout the buying journey as well as measuring and optimizing their media spend.

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Futureproofing convenience the focus at Spar Inspire retailer event

TalkingRetail

Almost 600 delegates heard category success stories and case studies of redefining store offers at James Hall & Cos Spar Inspire retailer event.

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How Generative AI in Ecommerce Is Shaping Product Search | Salsify

Salsify

Search for generative AI in ecommerce, and the volume of articles, research, and predictions makes it clear: Brands cant afford to ignore the impact of generative artificial intelligence (GenAI).

eCommerce 132
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The Digital Frontier: Acing B2B E-Commerce

Forrester eCommerce

Pausing is not an option, particularly for the dynamic world of B2B e-commerce. With the industry on the brink of significant shifts, businesses must adapt, evolve, and leap ahead.

eCommerce 195
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Lacoste Unveils Refitted Flagship Scottish Store at Livingston Designer Outlet

365 Retail

Lacoste has relaunched its exclusive Scottish outlet at Livingston Designer Outlet, unveiling a fully refurbished store that reaffirms the brands long-term commitment to Scotland. The refitted unit officially opened its doors on Thursday 17 April, positioning itself as a key part of Lacostes ongoing investment strategy and reinforcing Livingston Designer Outlets appeal as a retail destination.

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Good for the Planet, Good for Your Wallet Wins in Digital Retail

Retail TouchPoints

In the past year, one winning pattern with the Similarweb Digital 100 fastest-growing digital businesses was sustainability. Appealing to consumer interest in environmental responsibility and waste reduction allowed multiple brands to achieve outstanding web and app growth, even in challenging sectors like fashion and apparel where the broader industry trends were negative.

Fashion 147
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Food sales dip despite general retail rise

TalkingRetail

Sales from food stores fell in March despite a rise in retail sales more generally, according to the Office for National Statistics (ONS). Food store sales fell by 1.3% against an overall retail sales rise of 0.

Retail 52
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Saks Global to close fulfillment center, cut 450 jobs

RetailDive

The luxury department store joins Kohl’s in being particularly vulnerable to tariffs’ impact on consumer spending, according to Moody’s Ratings analysts.

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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CX, Digital, And Marketing Leaders: Tap Discipline And Creativity To Navigate Through Volatility

Forrester eCommerce

Root your planning and actions in your customers and leave room to innovate, while controlling the risks you can.

Marketing 195
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How Food E-commerce is Taking Off in the UK Retail Scene

365 Retail

Food e-commerce is changing how people in the UK shop for groceries and meals. From fresh produce to gourmet takeaway, buying food online has never been easier. More companies are stepping in to meet the rising demand for convenience. But whats behind this shift? And how are businesses keeping up with what consumers want? Let’s explore how this exciting trend is shaping the UK food retail market.

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Ulta Saddles up with Beyoncé for Beauty Looks, Experiences Inspired by the Cowboy Carter Tour

Retail TouchPoints

Concert season is in full swing and Ulta Beauty is getting in on the action as the official beauty retail partner of Beyoncs Cowboy Carter Tour. Image courtesy Ulta Beauty Building off Ultas recent exclusive launch of Beyoncs hair care line Ccred , the partnership aims to brings fans an unforgettable summer of beauty, artistry and self-expression through exclusive access to Cowboy Carter-inspired beauty looks , curated product assortments , immersive experiences and Beyoncs beauty brands includ

Retail 147
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DPD Shipping Audit: Everything You Need To Know

lateshipment

Learn how to perform a DPD shipping audit to identify errors, claim refunds, and improve shipping accuracy. Discover tools that automate the audit process.

Shipping 130
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From Rigid To Resilient: Why Enterprises Need Modular Commerce Now

Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

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Sheffield warns retailers that illegal vape crackdowns are going to get tougher

TalkingRetail

Sheffield City Council has seized nearly 12,000 illegal vapes from retailers in the last year and successfully prosecuted three businesses for selling vapes to children. The council detailed the figures this week after a raid on a city warehouse netted 27,000 illegal vapes.

Retail 52
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Health Insurers Must Forge A New Frontier In 2025

Forrester eCommerce

A new dawn has arrived for health insurers (HI). As HI leaders balance cutting costs with pressure for innovation in a rapidly evolving ecosystem, they must revisit their priorities to co-create value and strengthen trust with members. Our latest report explores the top seven trends that matter most for health insurers as they navigate the rest of 2025.

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Why Choose Hyperfast Fibre Broadband

365 Retail

When it comes to digital connectivity, hyperfast fibre broadband is redefining what we thought we knew. It offers speeds that are unprecedented, reliability and fantastic performance. Whether you use your broadband for work, future-proofing your household or entertainment, hyperfast fibre broadband makes sure that you have a seamless online experience with minimal latency.

Games 52
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Target CEO Meets With Rev. Al Sharpton Amid Mounting Pressure After DEI Pullback

RetailWire

Target is scrambling to stop the proverbial bleeding.

Retail 122
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.