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Getir Acquires NYC’s FreshDirect Grocery Delivery Service

Retail TouchPoints

Founded in 2002 and currently employing 3,200 people, the Bronx-based FreshDirect is a pioneer in New York City grocery delivery. No changes for FreshDirect customers are anticipated following the acquisition, with customers continuing to be served by local delivery teams and no changes to the DeliveryPass service.

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How Coronavirus Is Impacting Ecommerce

ROI Revolution

With the growth of ecommerce, coronavirus shouldn’t disrupt the economy as much as the SARS outbreak did in 2002. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. Tell consumers about the coronavirus protections you’re putting in place.

eCommerce 204
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The Empowered Marketer: Beware of Becoming an Ecommerce Commodity

Optimizely

Launched in 2002, the founders got their start selling cell phone accessories out of their apartment, growing quickly alongside the emergence of smartphones. How to build customer loyalty over time. How do you think about new customer acquisition vs. customer loyalty? …and much more.

Marketing 150
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Redefining Customer Experience with Personalization: A Q&A with overstockArt’s Joe Strouth

Sailthru

Founded in 2002, overstockArt.com is one of the earliest online sellers of hand painted art and has been a leading online retailer in the space ever since. Though this brand got an early start in the art seller community, they don’t take broad strokes with their customer experience. What is your approach to customer loyalty?

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Mi9 Retail is named a Top 10 Retail Software Solution Provider

Mi9

The full story can be read here: Mi9 Retail is named a Top 10 Retail Software Solution Provider Eugene Voronov, EVP & GM at Mi9 Retail, remarked “While having a strong culture, vision, mission, and strategy is paramount for any successful business; the battle for the customersloyalty happens at the front lines and not in the corner office.

Retail 40
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The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

This strategic move helped boost customer loyalty and incentivize repeat purchases. A few quick facts on how ecommerce has impacted employment: Ecommerce jobs are up 334%, adding 178,000 jobs since 2002. Today, free shipping and speed of delivery are the most common requests from online consumers. 2005 – Etsy is launched.

eCommerce 417
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How Coronavirus Is Impacting Ecommerce [June 2020]

ROI Revolution

With the growth of ecommerce, coronavirus shouldn’t disrupt the economy as much as the SARS outbreak did in 2002. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. Tell consumers about the coronavirus protections you’re putting in place.

eCommerce 173