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Zebra Technologies Appoints New CEO and Executive Board Chair

Retail TouchPoints

Zebra Technologies has named Chief Product and Solutions Officer Bill Burns as its next CEO and board member, effective March 1, 2023. Burns, a 30-year technology veteran, joined Zebra in 2015 as the company’s SVP of Enterprise Visibility and Mobility, and was promoted to the product and solutions chief role in 2018.

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The Build Vs. Buy Vs. Lease Paradigm

BigCommerce

Disclaimer: I am a religious believer in the software-as-a-service model and have been since 2004 when I first implemented Salesforce.com…

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Back To The Future: My Return To Forrester

Forrester eCommerce

In late 2004 my team had completed […]. At the time I was working for the Queensland Department of Transports and Main Roads reporting directly to the Chief Information Officer, leading a team of exceptional individuals in the Innovation & Planning Unit of the Information Services Branch.

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Mobile Retail Technology – Too Fast, Too Furious?

RTP blog

By Ross Homans, Stratix If you think of technological advancement for retailers as a highway, there seem to be two distinct lanes with very different speeds The first lane is where “traditional” technology such as monitors, laptops and desktops live.

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The Power of AI to Support Field Service Employees and Maintain Exceptional Customer Experiences

Retail TouchPoints

Field service companies shouldn’t discount technology to help address staffing shortages. Predictive analytics, the Internet of Things (IoT) and AI run new technologies like management software. Leverage AI where you can.

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The Future of Experiential Retail

Retail TouchPoints

Experiential retail, in its most nascent form, is when retailers implement immersive, interactive, technology-enhanced shopping experiences. Let’s take a look at a technology that has emerged to enhance experiential retail. It has quickly become an essential technology for retailers to utilize.

Retail 279
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How Small and Local Marketers can Take Advantage of the Metaverse

Retail TouchPoints

When Facebook came out in 2004, many marketers were hesitant to try it out. Evocalize technology connects businesses to execute marketing programs together that are not possible on their own. Dedicating time to learn about, plan and spearhead new initiatives may be quite difficult.

Marketing 344