How 2 Brands Navigate the Chaotic Chat Channels of Modern Ecommerce Customer Service
BigCommerce
SEPTEMBER 28, 2017
From 2007 to 2017, the ecommerce sector has created roughly 397,000 new jobs in the United States. A majority of these jobs are allocated to distribution and fulfillment, but a proportional number of these jobs also go into operations, management, and of course, customer service. What is Multi-Channel Ecommerce Customer Service?
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