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Carter’s Begins Search for New CEO Following Retirement of 30-Year Company Veteran

Retail TouchPoints

Westenberger joined Carters in 2009 and has held his current titles since March 2024. Carters will kick off the search for a new leader following the retirement of Michael Casey, who has held the Chairman and CEO titles at the childrens apparel brand for the past 15 years, capping off his three- decade-plus career with the company.

Apparel 277
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Déjà vu: Don’t let AIOps be CMDB All Over Again!

Forrester eCommerce

In February of 2009, Glenn O’Donnell (VP, Research Director) and I co-authored the CMDB Imperative when ITIL and ITSM were all the rage. Underpinning that rage was the Configuration Management DB (CMDB) which promised to deliver world peace like a pageant winner during the interview portion of the competition.

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Join us at CX Europe 2018 for insight into customer understanding and other key CX priorities

Forrester eCommerce

Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide. CX Europe 2018 is just 10 days from now — Tuesday […].

Other 367
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A Look Back At Zero Trust: Never Trust, Always Verify

Forrester eCommerce

For those of you who have been hiding away in a cave for the past decade, Zero Trust (ZT) is a concept founded by Forrester alum John Kindervag in 2009 that centers on the belief that trust is a vulnerability and security must be designed with the strategy never trust, […]. What exactly is Zero Trust?

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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

Retail TouchPoints

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

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Does Atrify Signal The Atrophy Of GDSN? Decoding The 1WorldSync Acquisition

Forrester eCommerce

For manufacturers and CPG companies, the efficiency of the product supply and distribution chain may be their one and only true differentiator,” Forrester wrote in 2009. “Product data is the lifeblood of many large enterprises.

Supplies 330
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The Doctor-Patient Relationship Must Be The Cornerstone Of Your Digital Transformation Strategy

Forrester eCommerce

This has been the disappointing end to the nation’s first digital transformation effort, which started in 2009 as the American Recovery and Reinvestment Act funneled $35 billion into subsidized EHR implementations. Electronic health records (EHRs) have decimated physician productivity, while patient satisfaction remains stagnant.