How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud
Retail TouchPoints
AUGUST 8, 2022
The pandemic hit the fashion rental company hard as homebound consumers opted not to refresh their wardrobes. The smooth transition was likely a welcome change at Rent the Runway, which has been on a rollercoaster ride the past few years. Yet despite sharp declines in its business, the company moved forward with its IPO in October 2021.
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