The Top 10 Predictions for Holiday 2021
Retail TouchPoints
OCTOBER 4, 2021
A survey by FullStory found that 30% of shoppers find site and shopping cart glitches more frustrating during the holidays than any other time of the year, and 55% are unlikely to returnto a retailer who provides a poor digital experience. 2 (Super Saturday, Dec. 18) and No. 3 (the Thursday before Christmas, Dec.
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