Retail TouchPoints

JUNE 13, 2024

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). So what are these faux handbags doing in a RealReal retail store located on NYC’s Canal Street, a notorious knockoff hub?

Accessories 290

Accessories Fashion Technology Marketing 290

Retail TouchPoints

JUNE 27, 2023

Previously, Lima-Guinehut served as Director of International Merchandising for Destination Maternity from 2011 until 2014 and held roles of increasing responsibility at Zara , Camuto Group , Ralph Lauren and Fifth & Pacific Companies (now known as Kate Spade & Co. ). “I’m

Fashion 278

Fashion Omnichannel Channel Operations 278

RetailWire

JULY 6, 2024

The lawsuit, representing customers who purchased the wipes in New York between July 1, 2011, and May 31, 2017, claims that the wipes were not actually flushable and instead ended up causing significant damage to people's plumbing and septic systems.

Customer 111

Customer 111

Retail TouchPoints

MAY 18, 2023

Harper was named CEO in May 2022; she had previously served as CEO of Torrid from 2011 to 2016 and served as CEO of Belk from 2016 to 2021. Torrid has had an unusually high number of top-level management changes over the past year. The retailer’s most recent financial results paint a picture of a company facing tough headwinds.

Accessories 269

Accessories Apparel Operations Supplies 269

TalkingRetail

JUNE 27, 2024

The family bought the convenience business in 2008 and became part of the Nisa family in 2011.… Nisa Local Smithy Green in Wigan, run by brothers Hepesh and Mitesh Halai, has donated over £20,000 to local causes through Nisa’s Making a Difference Locally (MADL) charity.

Retail 105

Retail 105

Retail TouchPoints

FEBRUARY 13, 2023

Founded in 2011, Bark offers custom product collections sold via retailers including Target , Petco , PetSmart and Amazon , and high-quality, nutritious meals designed for specific dog breeds with its BARK Food. We were also very encouraged by the recent growth of our food and dental product lines.

Subscription 290

Subscription Toys Improvements Other 290

Retail TouchPoints

APRIL 4, 2023

The Home Depot Foundation has partnered with more than 10,000 nonprofit organizations since 2011, with Team Depot donating nearly 2 million hours of time to serve veterans, respond to natural disasters and address immediate needs within local neighborhoods. “We aren’t just in these communities; we are a part of them.

Improvements 298

Improvements Customer Customer Experience 298

Retail TouchPoints

NOVEMBER 20, 2024

In 2011, Zamuner founded TWO NIL, an independent growth consultancy designed to fill the gap between strategic consulting and effective execution of media investments. Zamuner started his career leading marquee brand accounts at Ocean Media before joining the eHarmony marketing leadership team.

Retail 262

Retail Omnichannel Technology Improvements 262

Retail TouchPoints

JUNE 15, 2022

Its second effort began in 2011 and was successful enough to reach an 11- store footprint across the country, including a flagship location in Shanghai, but the retailer left China and several other countries in 2019 when it filed for bankruptcy. Forever 21 first entered China in 2008 but left the country a year later.

Webinar 275

Webinar Fashion eCommerce Marketing Operations 275

Retail TouchPoints

NOVEMBER 11, 2022

During his 35-year career, Sichel served as the Chief Marketing Officer at Burlington Stores for eight years , from 2011 to 2019, with a focus on ecommerce and strategy. Sichel will manage fully integrated marketing and customer strategies for Bed Bath & Beyond, buybuy BABY and Harmon.

Marketing 246

Marketing Department Stores Omnichannel eCommerce 246

Forrester eCommerce

OCTOBER 21, 2018

This is an update of my 2011 report “How To Market Security To Gain Influence And Secure Budget’. I am thrilled to introduce my most recent report, ‘Instill a Security Culture by Elevating Communication’. A different time called for a completely revamped report (read on to see what’s changed). To me, this always has been […]

Marketing 271

Marketing 271

Retail TouchPoints

MAY 13, 2022

Former CEO Andy Ruben, who occupied the position since founding the company in 2011, will continue to work with Trove as its Executive Chairman. Trove President Gayle Tait will now lead the recommerce platform as its CEO, effective immediately. Tait has served as President and a member of the company’s board since January 2021.

Payment Services 278

Payment Services Consumer Goods Management Operations 278

Forrester eCommerce

SEPTEMBER 3, 2018

In 2011, I published a report on “How To Market Security To Gain Influence And Secure Budget”. I am now going through the process of refreshing this report, and it got me thinking: 1. What has changed in this space of security communications and influence since 2011?

Marketing 170

Marketing Customer 170

Retail TouchPoints

NOVEMBER 2, 2022

She first joined Unilever in 2011 as EVP, Personal Care North America where she oversaw a portfolio of more than 20 personal care brands and helped Unilever’s haircare business achieve U.S. Boswell brings more than 30 years of experience in sales, marketing, brand building, business development and strategy to the role.

Multi-channel 278

Multi-channel Omnichannel Supplies Operations 278

Retail TouchPoints

DECEMBER 22, 2022

Dollar Shave Club began in 2011 as a one-product subscription company, but it’s since grown to become a multinational, multichannel cross-category lifestyle brand with a portfolio spanning shave, skincare, oral care, body care and haircare.

Subscription 182

Subscription Multichannel Shopify Operations 182

Retail TouchPoints

OCTOBER 19, 2022

From 2011 to 2017, he held a number of finance leadership roles at the company before becoming the SVP of Finance in 2017 and Chief Accounting Officer in 2020. “We She is also a Board Director and Audit Committee Member of McCormick & Company. We are fortunate to have a deep bench of talented leaders at Nordstrom,” said Nordstrom.

Improvements 278

Improvements Management Marketing 278

MakeWebBetter

OCTOBER 25, 2021

It was launched in the year 2011 and since then has become extremely […]. With a variety of platforms available it’s absolutely practical to give life to your ideas. Having said that, WooCommerce is one of the most known eCommerce platforms for WordPress websites. The post WooCommerce For Enterprise: Everything You Need To Know!

WooCommerce 174

WooCommerce eCommerce Platforms eCommerce B2B 174

Forrester eCommerce

JULY 3, 2018

Since our last major strategic reassessment of the telecoms landscape in 2011, digital transformation has further raised the need for change of the telco business model. Our key observation still holds true: The traditional connectivity-centric business model will work only for few telcos with a low-cost base.

Other 247

Other Telecommunications Information Management 247

Retail TouchPoints

DECEMBER 21, 2022

That’s the highest level we’ve recorded since 2011. Economic uncertainty is affecting shoppers across the income spectrum, which could be causing a slowdown in overall purchases. It’s not limited, and this is the interesting part, to lower income Americans. It’s across the income spectrum.

Operations 289

Operations Improvements Management Consumer 289

Retail TouchPoints

MARCH 15, 2022

He was the first executive hired at HauteLook in 2008 and joined Nordstrom ’s leadership following that company’s acquisition in 2011. Boyle also has served in multiple leadership roles at other retailers, with an emphasis on driving digital growth.

Fashion 264

Fashion Management Retail Other 264

Retail TouchPoints

JULY 21, 2022

Patel Goyal has worked at Etsy since 2011, starting her career with the maker marketplace as Director of Marketplace Integrity, Trust and Safety — the first person to fill this role. While Raga has resigned to “pursue personal ventures,” according to Etsy, she will remain as an advisor to Depop until Sept. billion acquisition.

Fashion 312

Fashion Technology Management Customer Experience 312

Retail TouchPoints

JUNE 13, 2022

Target Evolution was founded in 2011 to provide solutions to the common problem of youth unemployment. “We are proud to partner with such an incredible organization as Target Evolution,” said Loren Payne, Store Manager for Market by Macy’s at the Highlands in Flower Mound in a statement.

Operations 246

Operations Marketing Management Retail 246

Retail TouchPoints

JULY 27, 2022

She joined Caleres as President in 2004 and by 2006 she became COO, before being named to the CEO and President roles in 2011. In her new role of Executive Chairman, Sullivan will continue to lead the board of directors in addition to working with Schmidt and the Caleres leadership team to direct strategic initiatives.

Fashion 277

Fashion Management Consumer Retail 277

Retail TouchPoints

AUGUST 12, 2022

Specific allegations against Lampert and some investors include that: Lampert rejected a $1.6

Other 242

Other Retail Operations 242

Retail TouchPoints

MAY 5, 2022

Incoming CEO Harper has previously served as CEO of the plus-size retailer, from March 2011 until July 2016. From 1997 to 2010, She worked at Lucky Brand from 1997 to 2010 in a number of roles including President and SVP of Design and Merchandising.

Retail 263

Retail Apparel Operations Management 263

Retail TouchPoints

MARCH 28, 2022

The new investment from PSG brings the total amount Stylitics has raised since it was founded in 2011 to $101 million. Visual merchandising solution Stylitics has raised $80 million in series C funding from PSG Equity , which now holds a minority stake in the company.

Fashion 243

Fashion Technology Management Customer 243

Retail TouchPoints

MARCH 29, 2021

Nike has been steadily growing its own DTC channel over the past decade: in 2011, DTC generated $3 billion , representing 16% of gross sales; by 2020, those numbers soared to $12.4 Nike also ended its status as a first-party seller on Amazon in late 2019, showing that the brand is not afraid of severing ties with even the largest retailers.

Sporting Goods 321

Sporting Goods Specialty Retailers Department Stores Retail 321

Retail TouchPoints

FEBRUARY 22, 2021

in 2011 to 6.1% in 2019, and that the retailer earned about 44% less in 2019 than it did in 2011 despite similar total sales and $6.6 Some of the complaints included: “Poor retail execution and strategy leading to stagnant sales and declining operating margins.” billion in cumulative capital expenditures. “A

Operations 200

Operations Improvements Management Retail 200

Retail TouchPoints

APRIL 11, 2024

When we started Bark in 2011, we were on a mission to disrupt the dog space and create products designed for dogs and their humans,” said Matt Meeker, Co-founder and CEO of Bark in a statement. “We Each plane will accommodate approximately 10 dogs and their human companions.

Travel 262

Travel Books Omnichannel Information 262

Retail TouchPoints

FEBRUARY 1, 2022

Founded in 2011 in Seattle, Rover has connected pet owners to millions of service bookings and features the Rover Guarantee, 24/7 support, vet consultations and GPS walk mapping. As a treat, first-time customers will receive a $10 discount on the services.

Multichannel 263

Multichannel Omnichannel Subscription Books 263

RetailDive

SEPTEMBER 25, 2023

Established in 2011, the retailer is set to welcome its next cohort of underrepresented business owners in May.

Retail 108

Retail 108

MakeWebBetter

APRIL 1, 2021

It was initially developed as a WordPress theme but later in 2011, Automattic launched WooCommerce as a plugin that […]. Most people will tell you that “WooCommerce is the best eCommerce platform” and they are right. WooCommerce stands at the apex of eCommerce platforms. The post What is WooCommerce?

WooCommerce 158

WooCommerce eCommerce Platforms eCommerce 158

Retail TouchPoints

APRIL 20, 2021

Eddy joined BJ’s in 2007 and assumed the role of EVP and CFO in 2011. Eddy also will join BJ’s Board of Directors. Laura Felice — currently SVP and Controller — has been appointed to replace Eddy as CFO. In 2018, he added Chief Administrative Officer to his title.

Technology 241

Technology Marketing Consumer Retail 241

Retail TouchPoints

APRIL 14, 2021

” Lake founded Stitch Fix in 2011 and took the company public in 2017, making her the youngest woman at the time to take a company public. Given the seismic shift of apparel moving online, Stitch Fix is incredibly well positioned to become one of the most innovative and most transformative companies in the world.” and UK.

Apparel 240

Apparel Subscription Management Consumer 240

RetailDive

MARCH 23, 2021

Since 2011, the sportswear giant has grown direct-to-consumer sales from 16% of its namesake brand revenues to 35%, all while continuing to take share.

Consumer 139

Consumer 139

Retail TouchPoints

JANUARY 20, 2021

Since 2011, the Retail Orphan Initiative (RetailROI) has worked with the retail industry to raise funds to help vulnerable children worldwide. In that time, the organization has mobilized more than $4 million to help more than 229,000 children.

Events 289

Events Electronics Mobile Technology 289

RetailDive

APRIL 6, 2023

The online book seller, which was acquired by Amazon in 2011, will shut down on April 26.

Books 120

Books 120