Retail TouchPoints

FEBRUARY 26, 2024

Buru, with collections centered on bold textiles, whimsical prints and playful use of color, was established in 2013 when founder and first-time mom Morgan Hutchinson became frustrated with a wardrobe that no longer met the daily demands of her life. Sophia Demirtas founded Fanm Mon in 2013 as an ode to her Haitian heritage.

Fashion 278

Fashion Fulfillment Customer 278

Forrester eCommerce

FEBRUARY 3, 2020

Back in 2013, making sure that new hires had what they needed on their first day of work was basically a full–time […].

Management 293

Management Information Technology Operations 293

Retail TouchPoints

APRIL 12, 2023

Babcock joined the retailer in 2013 and most recently served as VP of Integrated Media, helping to launch Retail Media+.

Retail 354

Retail Improvements Marketing Channel 354

BigCommerce

OCTOBER 2, 2019

At BigCommerce, we were ecstatic to receive the ISO/IEC 27001:2013 certification. However, unlike winning an Olympic gold medal in downhill…

BigCommerce 267

BigCommerce 267

Bryan Eisenberg

MAY 28, 2024

I believe, as I did when I wrote this post on Google’s Search Magic, which was revealed in 2013, that it was just a case of obfuscation. It’s a mystery that only a select few within Google might hold the key to. Should we say Google was having their representatives lie on purpose? Think about all the data Google has on you.

Document 299

Document SEO Presentation Customer Experience 299

BigCommerce

NOVEMBER 20, 2017

In 2012 and 2013, passengers leaving Japan on selected flights to the U.S. Christmas Eve has become KFC’s busiest time of year in Japan, and many customers now pre-order their chicken dinners months in advance to avoid hours of waiting in line. All of this for a domestically-unfathomable $40 price tag on the meal.

Fashion 367

Fashion Operations Marketing Customer 367

Retail TouchPoints

JANUARY 6, 2021

It is a logical step following the success of our long-term strategic relationship with AmerisourceBergen which has been a strong and trusted partner since 2013.”. “This deal will enable significant value creation for both companies and will generate new synergies in addition to those already captured.

Retail 306

Retail Supplies 306

Retail TouchPoints

JUNE 1, 2023

He previously worked at Converse from 2010 to 2013, followed by a year as VP of Strategy for Fanatics. Carver has been with the Converse brand for nearly a decade, most recently as VP/GM for Converse’s North America business, where he unlocked strong growth in the brand’s largest geography.

Retail 278

Retail 278

Retail TouchPoints

MARCH 3, 2021

The investment builds on a 2013 commitment to invest $250 billion in products made, grown or assembled in the U.S. Walmart will invest $350 billion in U.S. manufacturing over the next 10 years, a move the retailer estimates will support the creation of more than 750,000 new American jobs.

Supplies 316

Supplies Other Customer Retail 316

Retail TouchPoints

MAY 4, 2022

The department store retailer has also partnered with Finish Line since 2013 in a relationship that saw the athletic goods retailer establish its own branded shop-in-shop locations inside Macy’s stores. Our partnership with ABG will expand our assortment and offer our customers high-quality styles from Reebok apparel in the U.S.,”

Apparel 304

Apparel Department Stores Management Customer 304

Retail TouchPoints

NOVEMBER 25, 2020

Prior to filling the top role at Madewell, Wadle was President of the J.Crew brand from 2013 to 2017. Most recently, Wadle was President and CEO of Madewell , where she was instrumental in transforming the brand from a startup division to a high-growth industry leader.

Operations 287

Operations Management Retail Other 287

Retail TouchPoints

NOVEMBER 30, 2023

Hudson’s Bay has tapped Liz Rodbell, who had served as the retailer’s President from 2013 to 2017, as its new CEO and President, effective Dec. In her previous stint with the company, Rodbell also was President of Lord & Taylor , following roles as EVP of Merchandising and Chief Merchant for both divisions of the company.

Customer 255

Customer Department Stores Retail 255

Retail TouchPoints

OCTOBER 13, 2023

He joined Dollar General in 2008 as EVP, Division President and Chief Merchandising Officer, and was promoted to COO in 2013. The retailer has had a volatile year. On the downside, activist investors called for a worker safety audit of Dollar General in May 2023 , following OSHA violations carrying more than $1 million in fines.

Operations 299

Operations Retail 299

BigCommerce

MAY 18, 2017

In 2013, that’s exactly what happened to me and my brothers’ business, Dazadi. And losing a million of our own hard earned money in 2013 was one of our biggest. That brings us to 2013 –– when we lost a million dollars from our bottom line. It was the worst year on record for the then 11-year-old company, which is saying a lot.

BigCommerce 419

BigCommerce Shipping Costs Drop Ship Shopify 419

Forrester eCommerce

NOVEMBER 3, 2019

Every year since 2013, event founder Alibaba has generated more online gross merchandise volume (GMV) than all US retailers put together have generated on Black Friday and Cyber Monday combined. 11.11 (AKA Singles’ Day), the world’s largest online shopping event, is entering a new decade this year. In 2018, Alibaba generated a staggering $30.8

Events 218

Events Retail Customer Experience B2C 218

Retail TouchPoints

SEPTEMBER 9, 2024

Patagonia, which has worked with Canopy since 2013, has been a leader in shifting the viscose and rayon supply chain, making it among the first brand leaders to source exclusively from producers rated as “green shirt” in Canopy’s annual Hot Button Report.

Outdoor 263

Outdoor Apparel Supplies Retail 263

Retail TouchPoints

DECEMBER 22, 2022

Prior to her role as President, Linnartz, who joined Marriott in 1997, held roles in sales, marketing and finance, rising to EVP and Global Chief Commercial Officer from 2013 to 2019 and serving as Group President of Consumer Operations, Technology and Emerging Businesses from 2020 to 2021.

Omnichannel 289

Omnichannel Operations Technology Customer Experience 289

Retail TouchPoints

JUNE 20, 2023

where he served as President and CEO since 2013. Interim President and CEO Benno Dorer, who has served in this role since December 2022, will remain a VF Board member. Darrell joins from Logitech International S.A.,

Improvements 278

Improvements Management Marketing Consumer 278

BigCommerce

MAY 25, 2017

But it did happen between 2013 and 2015 –– when our business was growing 832%. In 2013, Google released Hummingbird, the single largest change to Google’s search algorithm in 12 years. But in 2013, it was incredibly needed because the results Google kept showing weren’t any good at all. Ford Motors. The list goes on.

B2B 419

B2B Books BigCommerce Article 419

Retail TouchPoints

OCTOBER 20, 2022

From 2013 to 2019, Krausz worked with Nutrisystem as the company’s EVP and Chief Marketing Officer. Krausz will report to CEO Rob DeMartini when she steps into the role on Nov. Krausz’s most recent experience was serving as the Chief Marketing Officer at digital health distribution platform HealthPlanOne , which she joined in August 2020.

Marketing 273

Marketing Management 273

Retail TouchPoints

JULY 12, 2022

In 2013, prior to his appointment as CEO, Vasos served as COO. Current COO Jeffery Owen, a 30-year Dollar General veteran, has been named as Vasos’ successor. Vasos joined Dollar General in 2008 as the company’s EVP, Division President and CMO.

Operations 288

Operations Management Improvements Retail 288

Retail TouchPoints

APRIL 16, 2021

“In 2013, I launched Beautycounter with the simple mission to get safer products into the hands of everyone,” said Gregg Renfrew, Founder and CEO of Beautycounter in a statement. The brand also is known for its advocacy, passing nine pieces of legislation to advance personal care product safety in the U.S.

Omnichannel 262

Omnichannel Consumer Retail 262

Retail TouchPoints

APRIL 20, 2021

From 2013 to 2017, he also chaired the Financial Executives Council of the National Retail Federation. Prior to joining BJ’s, Eddy served multinational manufacturing, technology, retail and consumer products companies as a member of the audit and business advisory practice of PwC.

Technology 241

Technology Marketing Consumer Retail 241

Forrester eCommerce

MAY 15, 2018

We introduced the MMSI in 2013 to help companies assess whether an audience is ready to engage with them on mobile. Marketers and product strategists have used Forrester’s Mobile Mind Shift Index (MMSI) for years to understand their audiences and inform their mobile strategy.

Mobile 186

Mobile Information Marketing Customer 186

Retail TouchPoints

MARCH 12, 2021

Dormify, which launched in 2013, has become a destination home décor and lifestyle brand for Gen Z consumers who are living in dorms and small spaces. In 2018, the company received $3.45 million in Series A funding from AEO Inc.

Accessories 264

Accessories Apparel Supplies Technology 264

Retail TouchPoints

NOVEMBER 8, 2024

Krause, who died in 2013, told the newspaper that the “K” stood for Krause and the “G” stood for Gentle. “I Gentle as Hampton Oil Co. in 1959 as a single gas station. The business expanded and took on the Kum & Go name in the 1970s, according to the Register.

Operations 289

Operations Mobile Retail 289

Retail TouchPoints

JULY 17, 2023

Founded in 2013, Wide Eyes is integrated with retailers in more than 100 countries and serves millions of unique users each day. The deal further expands Stylitics’ growing presence in Spain, which will allow it to expand service offerings with retail industry clients across the EU.

Fashion 242

Fashion Technology Customer Retail 242

Retail TouchPoints

JUNE 29, 2021

Launched by twin brothers Alex and Mike Faherty in 2013, the premium “surf hippie” lifestyle brand currently operates 25 stores and sells into 300 specialty outlets.

Omnichannel 211

Omnichannel POS Fulfillment Operations 211

Retail TouchPoints

AUGUST 1, 2024

Marketplace to its Home Market — Japan Image courtesy Mercari Mercari was founded in Japan in 2013 and launched in the U.S. Our goal is to offer a look at the diverse selection of fashion finds available on Mercari and inspire ideas for what’s possible with resale, all through an immersive storefront with friendly and welcoming service.”

Toys 264

Toys Fashion Electronics Shipping 264

Retail TouchPoints

JUNE 26, 2024

Gomez joined Target in 2013 and was named to the leadership team in 2017. Additionally, Hennington will be responsible for further strengthening relationships with Target’s strategic partners and identifying new partnerships that will differentiate and drive the retailer’s business. Hennington will continue to report to Cornell.

Accessories 262

Accessories Apparel Marketing Consumer 262

Retail TouchPoints

JULY 5, 2022

In March, year-over-year ecommerce sales actually declined for the first time since 2013. Mastercard’s May 2022 SpendingPulse report found that ecommerce grew 2.2% during the month compared to 13.4% in-store growth. As a result, Amazon may be seeking to right-size its warehouse capacity.

eCommerce 305

eCommerce Fulfillment Operations Customer Experience 305

Kissmetrics

APRIL 23, 2021

— Alex Goot (@alexgoot) March 13, 2013. — Elizabeth Windsor (parody) (@Queen_UK) March 14, 2013. Boston.com News (@BostonDotCom) March 13, 2013. Remember, you aren’t just responding to the person who left a review, you are showing everyone else online who your brand is. confession. I hate McDonalds breakfast.

Definition 362

Definition Management Social Media SEO 362

Retail TouchPoints

DECEMBER 7, 2021

Prior to his new role in the International division, Fan, who joined Alibaba in 2013, was President of Taobao and Tmall , two of Alibaba’s most successful consumer marketplaces.

Operations 277

Operations Consumer Presentation eCommerce 277

Retail TouchPoints

FEBRUARY 19, 2021

Amazon has acquired Selz , an Australia-based company launched in 2013 that helps small businesses build out their ecommerce capabilities. While Amazon has yet to speak publicly about the acquisition, Selz CEO and Founder Martin Rushe made a short statement on the company’s blog a month ago. “We

Shopify 219

Shopify eCommerce Article Blog 219

Retail TouchPoints

JUNE 13, 2024

PayPal acquired Venmo in 2013 and then was spun off from Ebay into its own company in 2015, so today’s announcement represents a real full-circle moment for the marketplace. It’s worth noting that PayPal started as an offshoot of Ebay, to facilitate easier payments on what was, 20 years ago, one of the first digital marketplaces.

Merchant Services 280

Merchant Services Payment Services PayPal Mobile 280

Retail TouchPoints

JUNE 9, 2022

Founded in 2013, Flexport’s platform for global logistics is used by companies of all sizes, from emerging brands to Fortune 500s. Given the scale of the opportunity ahead of us, Flexport doesn’t need another executive — we need another entrepreneur. And we couldn’t have found a more qualified and entrepreneurial leader than Dave.”.

Supplies 278

Supplies Consumer Shopify eCommerce 278

Retail TouchPoints

DECEMBER 9, 2022

He also worked with measurement solutions provider Spirent Communications for nine years , serving as the company’s CEO from 2008 to 2013. Prior to his work with Zebra, Burns served as CEO of network services company Embrane, which was acquired by Cisco in 2015.

Technology 214

Technology Supplies Mobile Operations 214