Forrester eCommerce

AUGUST 14, 2020

CEOs who put off digital investments to focus on more pressing priorities may be wishing they heeded Forrester’s advice from 2013 and 2014. It’s no surprise that interest in digital has skyrocketed in a post-COVID-19 world. Some digital teams are scrambling to modernize experiences […].

Management 349

Management Customer 349

Forrester eCommerce

MAY 6, 2019

CVS Takes The Next Step To Align Its Operations And Values After pulling tobacco from its shelves in 2014, last week retailer CVS Health announced that it would not work with agencies who have tobacco or e-cigarette clients. Both decisions stem from the retailer’s desire to align operations with values. The effort is part of […].

Operations 342

Operations Retail Management Customer 342

TalkingRetail

JUNE 6, 2024

Government officials were considering sacking former CEO Paula Vennells back in 2014, it has been revealed today (6 June) during the Post Office inquiry. In the summary, it said there… This story continues at Ex-Post Office CEO Paula Vennells almost sacked back in 2014, inquiry hears Or just read more coverage at Talking Retail

Document 118

Document Retail 118

Forrester eCommerce

JULY 22, 2024

In 2014, Lenovo began diversifying its business by acquiring Motorola Mobility and IBM’s x86 server division. On its 40 years anniversary, Lenovo has become a multinational corporation with $62 billion revenue and 77,000 employees worldwide, ranking at 217 in the Fortune Global 500. Despite these […]

Mobile 273

Mobile Customer 273

Forrester eCommerce

APRIL 19, 2019

On March 7, 2014 I wrote a report called The Clash of the Digital Platforms in which I identified 5 companies that had a unique status in the world of technology, innovation, and overall business. The five companies were (alphabetically) Amazon, Apple, Facebook, Google, and Microsoft.

Technology 281

Technology Customer 281

Retail TouchPoints

MAY 12, 2023

Smith brings extensive experience in retail finance posts, including serving as CFO at Walmart from 2010 to 2014 and at Target from 2015 to 2020. Nordstrom has appointed Cathy R. Smith as its new CFO, effective May 29, 2023. Most recently, she was Chief Administrative Officer and CFO at Bright Health Group.

Technology 340

Technology Information Retail Other 340

Forrester eCommerce

OCTOBER 6, 2016

Originally started by Flipkart in 2014 as Big Billions day, this week witnessed a discount-driven war among the top three players. The first week of October witnessed the start of the holiday sales season in India as the big three online retailers -- Flipkart, Amazon, and Snapdeal -- launched high-profile sales.

eCommerce 340

eCommerce Online Retail Marketing Retail 340

Forrester eCommerce

OCTOBER 3, 2018

On October 6, 2014, Flipkart launched “Big Billion Day,” which falls during the festive season in India that accounts for 40% of key Indian brands’ total annual sales. Now in its fifth year, Big Billion Days has become a five-day event; this year, it starts on October 10 — the same day that Amazon will […]

Events 279

Events 279

Retail TouchPoints

JUNE 27, 2023

Her most recent job was as SVP of Global Merchandising and Strategic Partnerships at The Children’s Place , where she was responsible for creating and delivering product strategies for all brands across multiple channels of distribution, as well as leading operations for the wholesale and international franchise businesses from 2014 to 2023.

Fashion 278

Fashion Omnichannel Channel Operations 278

Forrester eCommerce

MAY 5, 2017

4] Keep in mind, Chapter 11 is not liquidation, companies can recover, such as Ashley Stewart who recovered from a second bankruptcy in 2014. [5] 1] The ten confirmed bankruptcies in 2017 included the well-known retailer Payless ShoeSource. [2] growth in the retail market. [3] multi-channel retail. retail apocalypse. store closings.

Multi-channel 311

Multi-channel Retail eCommerce Marketing Channel 311

Retail TouchPoints

AUGUST 26, 2022

Garratt joined Dollar General in 2014 as SVP of Finance and Strategy and has served as EVP and CFO since December 2015. From 2004 to 2014 he served at Yum! Brands in various positions of increasing responsibility in corporate strategy and financial planning.

Management 264

Management Improvements Other Retail 264

Forrester eCommerce

NOVEMBER 1, 2024

This is the first Forrester Wave of the SSP category since 2014, and a great deal has changed in those 10 years. In 2014, ad exchanges and SSPs converged, but mobile and video advertising remained siloed from display advertising — programmatic’s bread and […]

Marketing 195

Marketing Mobile Customer 195

Retail TouchPoints

DECEMBER 9, 2022

From 2004 to 2014, Guerra served as CEO of eyewear firm Luxottica Group. During his 33-year career, Guerra has worked extensively in the luxury and hospitality industries. He most recently worked with LVMH as CEO of Hotel and Hospitalities Activities.

Fashion 326

Fashion Presentation Marketing 326

Retail TouchPoints

DECEMBER 29, 2022

Food Lion Feeds was founded in 2014 to address food insecurity in the towns and cities it serves. Purchased boxes were delivered directly to local Feeding America food banks or a partner feeding agency in the store’s community, and 100% of all cash donations went directly to Feeding America. billion meals by 2025.

Banking 312

Banking Operations Management Customer 312

Retail TouchPoints

SEPTEMBER 28, 2020

Gellert has overseen Patagonia’s European, Middle Eastern and African business since 2014. Patagonia has named Ryan Gellert CEO of Patagonia Works, the retailer’s holding company. The retailer also will elevate Lisa Williams to the role of Head of Innovation, Design and Merchandising, and Jenna Johnson to Head of Patagonia Inc.

Outdoor 296

Outdoor Apparel Retail Operations 296

Retail TouchPoints

JULY 29, 2022

Carbullido joined Williams-Sonoma in 2009 as VP, Pottery Barn Ecommerce, and since 2014 has served as its Chief Marketing Officer, leading marketing strategy and operations across the retailer’s portfolio of brands. He is replacing Ryan Ross, who resigned earlier this month for a leadership position outside the company. Felix Carbullido. “I

Operations 289

Operations Marketing eCommerce Retail 289

Retail TouchPoints

JANUARY 8, 2024

He joined the La Prairie Group in 2014, eventually rising to VP for Europe, the Americas, the Middle East and Africa. Acting CEO André Hoffmann will step down from this position but will remain an Executive Director and member of the Group’s board. Marteau joined L’Occitane as Group Managing Director in 2022.

Management 264

Management Marketing Retail 264

Retail TouchPoints

AUGUST 9, 2023

Called Square Go , the new app integrates with the seller-facing Square Appointments service, which launched in 2014 and helps service providers schedule and manage customer appointments. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices. “We

Books 245

Books Merchant Services Payment Services Customer 245

Retail TouchPoints

APRIL 9, 2021

to result in a vote since 2014. Labor organizers and Amazon-watchers had identified the Bessemer vote as perhaps the best chance to advance unionization at the company; it was the first attempt in the U.S.

Fulfillment 325

Fulfillment Department Stores Blog Retail 325

Retail TouchPoints

FEBRUARY 10, 2023

FTC Chair Lina Khan has cited the failure of divestitures in the 2014 Albertsons and Safeway merger as a reason for the agency to be skeptical about the merits of such a move. The key focus for the FTC as it investigates the divested stores will be their financial viability, antitrust experts told Reuters.

Operations 325

Operations Technology Consumer Retail 325

Retail TouchPoints

MAY 31, 2022

For the first time since its founding in 2014, Glossier will have a new CEO. Founder and current CEO Emily Weiss will become the retailer’s Executive Chairwoman as Kyle Leahy moves into the top spot.

Omnichannel 286

Omnichannel Blog Channel Operations 286

Retail TouchPoints

JULY 1, 2022

Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO. To fund its operations throughout the Chapter 11 proceedings, Enjoy has received a $2.5 million bridge loan and a financing commitment of $55 million from tech services company A s urion.

Technology 325

Technology Telecommunications Consumer Electronics Electronics 325

Retail TouchPoints

MARCH 12, 2021

Kimbell joined Ulta Beauty as Chief Marketing Officer in 2014 and continually expanded his leadership responsibilities. Additionally, Kecia Steelman, currently Chief Store Operations Officer, will be elevated to the role of COO.

Operations 259

Operations Marketing Retail 259

Retail TouchPoints

SEPTEMBER 24, 2024

1, 2026, is designed to close a loophole in the plastic bag ban that was passed by the California legislature in 2014 and affirmed by voters in a 2016 referendum, according to the AP. California Governor Gavin Newsom has signed a bill banning retailers from offering any type of plastic bag to customers at the point of sale.

Point of Sale 262

Point of Sale Consumer Customer Retail 262

Retail TouchPoints

AUGUST 3, 2022

The agreement settles charges that the retailer knowingly sold, offered for sale and distributed approximately 1,200 recalled products from 21 separate voluntary corrective actions during a five-year period from March 2014 through October 2019. According to the charges, the products were sold in-store and online through the T.J.

Consumer 277

Consumer Management Retail 277

Retail TouchPoints

APRIL 23, 2021

Since it was founded in 2014, Returnly has processed more than $1 billion in returns and been used by 8 million shoppers. The company reports that its model — offering consumers an instant merchant credit at the time a return is initiated — helps retailers drive higher return-to-repurchase rates.

Merchant Services 279

Merchant Services Payment Services Fashion eCommerce 279

Retail TouchPoints

JULY 21, 2022

Since joining Etsy in 2014 as Senior Product Manager of Ads, Daniel has held multiple roles including leading the development of the company’s selling platform, advertising products, marketing technology, data enablement and personalization products.

Fashion 312

Fashion Technology Management Customer Experience 312

Retail TouchPoints

AUGUST 3, 2021

Stojo’s commitment to practical sustainability has been baked in from its beginnings, according to CEO Jurrien Swarts, who had been working in finance prior to the company’s launch in 2014. Retail TouchPoints (RTP): How has Stojo’s commitment to sustainability been strengthened since the company started?

Shipping Costs 336

Shipping Costs Consumer Shipping Arts 336

Retail TouchPoints

JUNE 28, 2022

Walgreens acquired Alliance Boots in 2014 and subsequently renamed the joint company. The Board and I remain confident that Boots and No7 Beauty Company hold strong fundamental value, and longer term, we will stay open to all opportunities to maximize shareholder value for these businesses and across our company.”.

Marketing 278

Marketing Retail Presentation 278

Retail TouchPoints

JUNE 22, 2022

Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Prior to joining Amazon, Herrington served as CEO of KeepMedia and VP of Marketing at online grocery retailer Webvan.

Fulfillment 278

Fulfillment Operations Customer Experience Consumer 278

Retail TouchPoints

SEPTEMBER 7, 2022

Since joining Target in 2014, Brian has worked to transform Target into an omnichannel leader by driving a guest-centric, purpose-driven strategy.”. “We enthusiastically support his commitment and his continued leadership, especially considering his track record and the company’s strong financial performance during his tenure.

Supplies 298

Supplies Omnichannel Management Retail 298

Retail TouchPoints

JUNE 26, 2020

Zoox was founded in 2014 with a vision of purpose-built, zero emissions vehicles designed for autonomous ride-hailing, along with an end-to-end autonomy software stack. While Amazon did not disclose how much it was paying for the California-based company, sources including Reuters and The Wall Street Journal put the price tag at more than $1.2

Consumer 232

Consumer Customer Retail 232

BigCommerce

MARCH 13, 2018

Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices. From a historical standpoint, Apple Pay, was announced in 2014. 2014: Apple Pay is launched, followed a year later by Android and Samsung Pay.?. But it wasn’t the first of its kind.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

Retail TouchPoints

MARCH 3, 2023

We entered Canada in 2014 with a plan to build and sustain a long-term business there,” said Erik Nordstrom, CEO of Nordstrom Inc. The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023. Nordstrom’s Canadian operations employ approximately 2,500 people. “We in a statement.

Operations 290

Operations Department Stores eCommerce Supplies 290

BigCommerce

NOVEMBER 20, 2017

Today, more than 1,200 NORAD staff volunteer their own time to answer the dedicated tracking telephone number, and with over one hundred thousand calls and some 20 million visits to the online tracker in 2014 alone, this seasonal tradition remains highly popular today. Holiday Marketing Takeaway.

Information 289

Information Events Marketing eCommerce Marketing 289

Groove

DECEMBER 5, 2024

The company went public in mid-2014 and has continued to grow since then. It explained how to grow your business through inbound marketing methodology. Taking a New Approach Much has changed at HubSpot since its relatively humble beginnings.

eCommerce 293

eCommerce Marketing B2B Management 293

Forrester eCommerce

AUGUST 1, 2022

This daunting ambition was given hope with the proposal of accomplishing three goals equally in 2008, and the addition of the 4th in 2014. The Triple/Quadruple Aim has long been recognized as a framework to optimize the US healthcare system.

Customer Experience 195

Customer Experience Customer 195