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Combat Inflation’s Impact by Streamlining Conversational Commerce Channels

Retail TouchPoints

for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. In yet another sign that the COVID-generated ecommerce surge has subsided, the Salesforce Shopping Index reported flat ecommerce sales in the U.S.

Channel 275
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Adaptable Teams Prevail Over Mythical Retail End Times

Forrester eCommerce

4] Keep in mind, Chapter 11 is not liquidation, companies can recover, such as Ashley Stewart who recovered from a second bankruptcy in 2014. [5] multi-channel retail. 1] The ten confirmed bankruptcies in 2017 included the well-known retailer Payless ShoeSource. [2] growth in the retail market. [3] retail apocalypse. store closings.

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Claire’s Hires Children’s Place, Zara Vet as Chief Merchandising Officer

Retail TouchPoints

Her most recent job was as SVP of Global Merchandising and Strategic Partnerships at The Children’s Place , where she was responsible for creating and delivering product strategies for all brands across multiple channels of distribution, as well as leading operations for the wholesale and international franchise businesses from 2014 to 2023.

Fashion 278
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Glossier Promotes Chief Commercial Officer to CEO

Retail TouchPoints

For the first time since its founding in 2014, Glossier will have a new CEO. We had long discussions about the evolution of our company strategy, anchored in our shared understanding that distribution channels change, history is cyclical, but iconic brands and products are forever.

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Boll & Branch Taps New ERP to Manage Supply Chain and Operations

Retail TouchPoints

Since its founding in 2014, Boll & Branch has evolved from an online direct-to-consumer (DTC) business to a complete omnichannel organization that has a presence on Amazon , at major retailers like Bloomingdale’s and Nordstrom , as well as branded brick-and-mortar stores nationwide.

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Nordstrom C-Level Appointments Centralize Responsibility for Customer and Store Operations Strategies

Retail TouchPoints

This new leadership structure is reflective of a natural evolution that comes directly from our focus to serve customers better across all channels and banners,” said Erik Nordstrom, CEO of Nordstrom Inc. in a statement. “It It also leverages the experience of two very talented leaders, Ken Worzel and Jamie Nordstrom.”.

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Kendra Scott Steps Down as CEO of Namesake Brand, Tom Nolan to Take the Reins

Retail TouchPoints

Since founding the company in 2002, Scott has been the sole CEO, overseeing the brand’s transformation into a multi-channel retailer that now boasts more than 110 standalone stores across the U.S., He first joined the Kendra Scott board in 2014 and in 2016 joined the company as Chief Revenue and Marketing Officer.