Retail TouchPoints

APRIL 22, 2021

If you work in online retail, you’re likely aware of an inconvenient paradox: App users are more valuable than non-app customers. For the full list of insights, check out our post: Market Study: Mobile Customer Experience Issues Highlight Use Cases for iOS App Clips. on a Sunday in the midst of a stage five meltdown….

Download 254

Download Customer Mobile Presentation 254

Sailthru

NOVEMBER 30, 2017

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. In addition, Cyber Monday sales from mobile devices also broke records, indicating more shifts in consumer shopping habits. Online Sales Records Set for Black Friday, Cyber Monday and November. percent over 2016 to $7.9

Mobile 95

Mobile Internet Retail Online Retail Omnichannel 95

Whisbi

DECEMBER 2, 2015

Mobile e-commerce buying behavior has changed the entire online retail market. In general there are two ways to work with e-commerce: a Direct Model and an Online marketplace. An Online marketplace is shared by multiple manufacturers and vendors (Amazon, Alibaba). Every website has to have a mobile version.

Mobile eCommerce 56

Mobile eCommerce eCommerce Mobile Marketing 56

GetElastic

NOVEMBER 22, 2017

During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Over 108 million shopped online. billion, and mobile sales also broke the $3 billion mark. Even brick-and-mortar shoppers use their mobile to check reviews or compare prices. Total sales reached $9.36

Shipping Costs 135

Shipping Costs Mobile Social Media Point of Sale 135

GetElastic

NOVEMBER 22, 2017

During Thanksgiving 2016, Black Friday and Cyber Monday hit record breaking ecommerce sales in the United States. Over 108 million shopped online. billion, and mobile sales also broke the $3 billion mark. Even brick-and-mortar shoppers use their mobile to check reviews or compare prices. Total sales reached $9.36

Shipping Costs 135

Shipping Costs Mobile Social Media Point of Sale 135

Kissmetrics

AUGUST 16, 2017

You’ve no doubt heard a lot about the increasing role of mobile devices when it comes to the online world. Google announced a change to its algorithm in mid-2015 that made mobile-readiness a ranking factor. Since then, more people access the internet on a mobile device than a desktop computer. Desktop or mobile?

eCommerce 201

eCommerce Mobile SEO Download 201

BigCommerce

SEPTEMBER 12, 2017

Online shopping. 51% of Americans prefer to shop online. 96% of Americans with internet access have made an online purchase in their life, 80% in the past month alone. Online orders increase 8.9% 67% of Millennials and 56% of Gen Xers prefer to shop on online rather than in-store. 5% of Americans shop online daily.

eCommerce 420

eCommerce Beauty and Health Social Media Customer 420

Demac Media

JANUARY 30, 2018

For online retailers, Holiday 2017 proved to be another strong season for revenue, conversion, and average order values, with these metrics outpacing traffic growth. Merchants’ efforts to beat Black Friday with pre-Thanksgiving deals paid off with a 20% boost in YOY revenue, and 50% more mobile transactions.

Beauty and Health 43

Beauty and Health Mobile Apparel Fashion 43

ESW

MAY 23, 2018

If you’re selling physical products online, you’ll have to face a daunting reality: Most likely, your biggest competitor is Amazon. online retail market share, and 53 percent growth in 2016, Amazon is the undisputed Goliath of eCommerce. Statistica estimates mobile will account for 50 percent of retail by 2020.

eCommerce 79

eCommerce Shipping Costs Merchant Services Payment Services 79

Sailthru

OCTOBER 10, 2017

Analysts are forecasting a rosy holiday season for online retail this year, likely with some help from the omnichannel shoppers making brick-and-mortar an ecommerce driver. based realtor British Land has some hard numbers on the impact of a physical store on online sales, underscoring the growing impact of omnichannel retail.

eCommerce 121

eCommerce Leisure Omnichannel Internet Retail 121

Profitero

MARCH 17, 2017

Japan boasts one of the fastest growing and most ‘frictionless’ online retail markets in the world, with around 10% of all retail transactions now online. As with many markets, Amazon has an increasingly strong influence and was certainly top of the priority list of the brands we spoke to.

eCommerce 60

eCommerce Download Mobile Events 60

ChannelAdvisor

AUGUST 15, 2017

The latest report released recently by the Australia Post reveals much about the direction of e-commerce, and it’s good news for online retailers. Strong brand loyalty, as well as an increasingly sophisticated consumer, has resulted in a 16% average increase in the number of parcels generated by each online transaction per shopper.

eCommerce 53

eCommerce Beauty and Health Hobbies Online Retail 53

Jumpshot

SEPTEMBER 15, 2016

Amazon is the biggest name in retail. As Nike permeates every aspect of sports and apparel, we took a closer look at consumers’ path-to-purchase activity from Nike.com, other popular online retail sites and then of course, Amazon. Here’s a full breakdown of our path-to-purchase analysis of Nike.com. Product View Rate.

Mobile 74

Mobile Apparel Consumer Marketing 74

ecomdash

SEPTEMBER 11, 2018

The time is ripe for online retailers to start implementing augmented reality (AR) technology, now while it’s still cutting edge. For starters, AR tech is mostly for mobile devices, and mobile ecommerce is growing in leaps and bounds. According to eMarketer , mobile ecommerce sales grew 24.8%

eCommerce 110

eCommerce Mobile eCommerce Clothing Mobile 110

Sailthru

JANUARY 25, 2018

National Retail Federation and Commerce Department Report Better-Than-Expected Holiday Season Sales. Americans spent 5.5 % more from November through December than they did during the same time in 2016, reports the National Retail Federation (NRF). During that same period, online retail grew 1.2%, contributing to a total of 12.7%

Retail 60

Retail Department Stores Shipping Costs Download 60

Wiser

AUGUST 17, 2018

Mobile is a huge part of the online retail industry. Advertise on mobile channels by leveraging social media and email marketing to reach out to shoppers on the go. Advertise on mobile channels by leveraging social media and email marketing to reach out to shoppers on the go. That is up from 57 percent in 2016. .

Improvements 112

Improvements Social Media Shipping Costs Mobile 112

ecomdash

AUGUST 1, 2018

Shop 101 launched in early 2016 as a social ecommerce platform, allowing entrepreneurs to sell products on WhatsApp, Facebook, and Instagram. Essentially, Shop 101 serves as an online store and product supplier that connects to some of the most popular social media platforms. What do you think these updates mean for your business?

eCommerce 61

eCommerce Merchant Services eCommerce Platforms Social Media 61

ROI Revolution

SEPTEMBER 20, 2017

2016 alone was a historic year, ushering in the long predicted era of mobile dominance and seeing record sales across a variety of marketplaces. Everyone knows that just a few major platforms have pretty much monopolized the majority of online traffic. Adoption of a Mobile Checkout Standard. Great Ads are Commonplace.

Payment Services 60

Payment Services eCommerce Merchant Services Mobile 60

Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. The research firm graded the brands based websites, store locators, fulfillment, ecommerce, email, mobile, and social media.

Omnichannel 60

Omnichannel Social Media Retail Shipping Costs 60

UpSellIt

NOVEMBER 10, 2016

Due to the success of Black Friday, retailers need to ensure that they are doing everything they can to improve their site search shopping experience, which will not only increase revenue but also encourage shoppers to return and shop with them again in the future. Optimize Search and Product Pages for Mobile. Product Finder.

Mobile 60

Mobile Toys Recommendation eCommerce 60

Inflow Insights

JANUARY 15, 2020

Desktop vs Mobile Conversion Rate. Conversion rates vary for Desktop and Mobile devices as well. There are a significant amount of users shopping on both Desktop and Mobile devices. Even so, we still see more conversions come in from desktop than from Mobile to the online retailers that we work with.

PPC 162

PPC eCommerce SEO X-cart 162

Wiser

OCTOBER 2, 2018

This past Black Friday was another excellent reminder of what works and what doesn’t during this critical holiday season for brands and retailers. . According to Adobe Analytics, more than $5 billion was spent online alone on Black Friday 2017. billion in 2016. That is up from $4.3

Consumer Electronics 103

Consumer Electronics Multi-channel Electronics Social Media 103

Lemonstand

JUNE 28, 2018

In addition to their thriving bricks and mortar retail locations, Dublin based coffee brand Third Floor Espresso (3FE) has been operating both an online retail store for consumers and a wholesale store for their B2B customers on LemonStand since 2016. What are some of your favorite features of LemonStand and why? “

Payment Services 58

Payment Services Customer Subscription B2B 58

Payoneer

JUNE 20, 2019

The majority of female online shoppers are 16-24 years old, while males are 25-34 years old. Consumers in Belgium also have a lot of options, as the number of online retailers has increased to over 24,000 in recent years. In fact, 85% of online shops in Belgium generate less than €100,000. Belgium ($44 billion).

eCommerce Marketing 47

eCommerce Marketing Merchant Services eCommerce Payment Services 47

retailnext

SEPTEMBER 26, 2019

No lines, lots of choices, affordable deals, shop anytime and anywhere – these are just some of the many reasons why 51 percent of Americans prefer to shop online. Needless to say, the online retail industry has gotten bigger. From $390 billion in 2016, total sales jumped to $453 billion in 2017.

Marketing 52

Marketing Social Media Retail Customer Retention 52

ChannelAdvisor

DECEMBER 9, 2016

Picture this: an event filled with the biggest thinkers and brightest minds of online retail. Thought leaders from Google, Amazon, Johnson & Johnson and other top-performing e-commerce companies are guiding discussions on the most pressing issues facing retailers and brands today. EBay’s there. So is Walmart.

eCommerce 40

eCommerce Events Fulfillment Mobile 40

Email Audience

MARCH 23, 2022

75% of mobile phone owners consider SMS newsletters to be useful. According to eMarketer, in 2016-2020, the volume of SMS messages increased by 197%, which is why business owners need to learn more about the transactional emails every eCommerce store should optimize. of all retail sales will take place online.

eCommerce 69

eCommerce Shipping Costs Shopping Carts Clothing 69

Prisync

MARCH 22, 2018

of all online retail orders were abandoned instead of purchased. Is your online store’s checkout process complicated? Isn’t it mobile friendly? Mobile-friendliness is also a concern. According to reports from Shopify Plus , as of August 2017, 77.3% What must have made shoppers leave it half way?

eCommerce 41

eCommerce Payment Services Shopping Carts Payments 41

BigCommerce

MAY 4, 2018

From product pages that rank highly for both text and voice search, to enviable mobile conversion rates (and an even better checkout workflow), Kelty is winning consumer hearts and minds from their much larger competitors. Mobile conversion rate is up 272% and mobile revenue is up 193% since this time last year!”.

Workshop 419

Workshop Presentation eCommerce Payment Services 419

SellBrite

JULY 19, 2019

The rise of chatbots started in 2016 when Facebook announced bots for messenger. If your user experience isn’t up to the standards buyers have come to expect from online retailers, they’ll happily open up Amazon Business and look for alternatives. 41% want a mobile-optimized website. The key theme here?

B2C 114

B2C B2B eCommerce Live Chat 114

Demac Media

OCTOBER 5, 2017

Holiday sale days like Black Friday, Cyber Monday, and Boxing Day etc, drive insane profits for retailers! In 2016 UPS saw over 1 million returns on January 5 aka. Extremely high return rates during the mania of the Holiday Season are making retailers see red instead of black. National Return Day”, and that’s just one carrier.

Customer Loyalty 44

Customer Loyalty Magento Shopify Gifts 44

ChannelAdvisor

MAY 10, 2018

Nearly half of holiday online retail traffic now comes from mobile devices. According to a study by Survata, only 15% of consumers start their searches on a retailer’s website. More than half of retailers in North America now offer same-day delivery. (By By comparison, just 16% offered the service in 2016.).

eCommerce 40

eCommerce Fulfillment Marketing Shipping Costs 40

ChannelAdvisor

MAY 10, 2018

Nearly half of holiday online retail traffic now comes from mobile devices. According to a study by Survata, only 15% of consumers start their searches on a retailer’s website. More than half of retailers in North America now offer same-day delivery. (By By comparison, just 16% offered the service in 2016.).

eCommerce 40

eCommerce Fulfillment Marketing Shipping Costs 40

BigCommerce

OCTOBER 26, 2017

How to Sell Online in China. Online retail sales in China reached 5.16 trillion yuan ($752 billion) in 2016, representing 26.2% growth from 2015—more than double the growth rate of overall retail sales, according to China’s National Bureau of Statistics , the agency charged with tracking economic data. Get it now.

Merchant Services 218

Merchant Services eCommerce Shipping Costs Payment Services 218

Demac Media

OCTOBER 5, 2017

Holiday sale days like Black Friday, Cyber Monday, and Boxing Day etc, drive insane profits for retailers! In 2016 UPS saw over 1 million returns on January 5 aka. Extremely high return rates during the mania of the Holiday Season are making retailers see red instead of black. National Return Day”, and that’s just one carrier.

Customer Loyalty 28

Customer Loyalty Magento Shopify Gifts 28

RTP blog

DECEMBER 2, 2019

Retailers can augment internal staff and free them to do other activities, as well as often get better technology solutions faster, by embracing a mobile, multitasking, gig-economy workforce. He was an integral part of Topcoder becoming a Wipro company through the acquisition of Appirio in 2016.

Retail 195

Retail eCommerce Mobile Technology 195

ROI Revolution

JUNE 22, 2017

With Google holding a near monopoly on online searching, as well as on the still-rising mobile momentum, we at ROI Revolution have determined a general set of Google trends and corresponding opportunities for ecommerce merchants to maintain strong growth through 2017 – and beyond! The Mobile Phenomenon.

PPC 60

PPC eCommerce Payments Payment Services 60