Retail TouchPoints

MARCH 28, 2023

Amid rising costs and fears of a looming recession, however, online retailers are finding they can no longer afford the level of generosity that customers have come to expect. The ecommerce website Jet.com, which was sold to Walmart in 2016, used this strategy — just to name one example.

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Home Furnishings Clothing Operations Online Retail 278

Forrester eCommerce

JULY 13, 2017

The Whole Foods acquisition by Amazon weeks ago was only the latest milepost in the latter's inexorable march to the top of retail. The company sold $136 billion worth of products in 2016 - more than any other online retailer (and just over a third of what Wal-Mart did).

Shopping Carts 321

Shopping Carts Online Retail eCommerce Marketing 321

ecomdash

JULY 31, 2018

What does this Wayfair court ruling mean for online retailers? The law had been passed in 2016. Several online retailers including Wayfair, Newegg, and Overstock.com argued that the law was unconstitutional. The post What Does Wayfair Court Ruling Mean for Online Retailers? Only time will tell.

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Online Retail Retail eCommerce Other 60

Optimizely

OCTOBER 31, 2017

billion in revenue in 2016 , up 27.1% Amazon has all the sales — 43% of ALL online retail sales in the US went through Amazon in 2016. It seems like no matter what you do as an ecommerce retailer, Amazon is pushing into your space and taking over. Amazon has all the money — the company generated $136.0

eCommerce 569

eCommerce Shipping Costs Definition Customer Experience 569

Forrester eCommerce

JULY 18, 2017

"The State of Retail eCommerce in Brazil" series gave us an intereting look at eCommerce in Brazil during a difficult economic situation in the country. What are your insights about Brazilian retailers in this study? Online business leaders are feeling the pain of the recession.

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eCommerce Online Retail Operations Consumer 286

ChannelAdvisor

OCTOBER 31, 2016

On Thursday, October 27, 2016, Amazon reported their Q3 2016 results. In this blog post, we analyze the results with an eye towards implications for online and offline retailers, as well as Amazon sellers. That equates to 18 new FCs launching in Q3 and another 5 in Q4 for a total of 26 in 2016 compared to 14 last year.

eCommerce 40

eCommerce Blog Fulfillment Mobile 40

BigCommerce

OCTOBER 26, 2017

At approximately $630 billion of sales in 2015 , China’s online retail market is the world’s largest, nearly 80 percent bigger than the United States’. percent of all retail spending, a higher share than that of all large economies but the United Kingdom. In the first quarter of 2016, WeChat generated $1.8

eCommerce 256

eCommerce Payments Payment Services Mobile 256

Forrester eCommerce

JULY 13, 2017

The Whole Foods acquisition by Amazon weeks ago was only the latest milepost in the latter's inexorable march to the top of retail. The company sold $136 billion worth of products in 2016 - more than any other online retailer (and just over a third of what Wal-Mart did).

Shopping Carts 210

Shopping Carts Online Retail eCommerce Marketing 210

Lemonstand

MAY 17, 2018

A 2016 study from Hitwise Retail 500 noted that visits to subscription box websites grew almost 3,000% from 2013 to 2016, representing tremendous opportunity for both brick-and-mortar retailers and traditional eCommerce. Traditional Retail with Subscription Options. It all depends on your needs and preferences.

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Subscription Online Retail Retail Beauty and Health 49

Retail TouchPoints

APRIL 19, 2022

As a technology vendor, I have rare insight into the day-to-day of online retailer consumer traffic. Reviewing results on a bi-weekly basis allows retailers to identify material changes in conversion and engagement rates — while not subjecting the team to the natural fluctuations involved with online retail.

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Retail TouchPoints

JUNE 8, 2020

Brick-and-mortar stores are beginning to reopen in some geographies, but e-Commerce is still riding high: online retail transactions grew 81% year-over-year in May, led by sportswear and sporting goods ( 216% ), housewares and DIY supplies ( 190% ) and gaming ( 84% ), according to ACI Worldwide. drop in overall retail sales.

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eCommerce Food and Beverages Beauty and Health Sporting Goods 182

RTP blog

FEBRUARY 12, 2018

Video displays and even audio announcements in the physical retail environment can then be used to entice customers to buy, in the same way that pop-up banners and tailored ads are used online. The playing field between online and offline retail analytics has truly been levelled. How are you planning to take advantage?

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eCommerce Retail Live Chat Point of Sale 300

BigCommerce

NOVEMBER 13, 2017

What we got back were hundreds of submissions from online brands building visionary developments that drive growth opportunities, solve business challenges, and deliver outstanding customer experiences above and beyond traditional online retail. AOV up 2x the rate in 2016. Noah Kagan , chief sumo at Sumo Group.

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eCommerce Jewelry EDI Shipping Costs 411

RTP blog

NOVEMBER 13, 2017

In 2016, Amazon promoted an additional 25% off select items and deals when ordering from an Alexa, and this year we expect to see even more incentives, especially since Amazon’s sales surpassed $3 billion for the first time ever. As retailers prepare for 2017 holiday shopping, there’s no question that mobile will continue to be a focus.

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Mobile Shopify Download Consumer 150

RTP blog

MARCH 20, 2017

By not evaluating the true speed of their checkout process, online retailers risk maintaining a site with more abandoned carts than successful orders. It’s foolproof: Since online platforms remove a major human element from the shopping equation, retailers often assume they have successfully erased human error from their site.

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Customer Mobile eCommerce Online Retail 150

Sailthru

NOVEMBER 30, 2017

As predicted, online retail results from this year’s Black Friday and Cyber Monday were record breaking. While this is big news, other online sales stats reveal that sales for the entire month of November have grown as well. Online Sales Records Set for Black Friday, Cyber Monday and November. percent over 2016 to $7.9

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Mobile Internet Retail Online Retail Omnichannel 95

BigCommerce

JUNE 20, 2017

Here’s how Man Crates leveraged APIs to automate and scale to one of the fastest growing online retailers in the U.S. Our website went from Cubecart to BigCommerce in Feb of 2016. Thanks Bigcommerce for a profitable 2016 and a bright 2017! Planet Applique. As told to BigCommerce by Rehbecca Lowder, Planet Applique.

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Gifts BigCommerce eCommerce Toys 223

RTP blog

FEBRUARY 13, 2019

As many as 72% of Zulily orders are placed from mobile devices, giving more credibility to the idea that online retailers should primarily cater to these devices. I’m embarrassingly reliant on my phone for just about everything, and I’m far from being a Millennial or Gen Z-er.

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Mobile eCommerce Retail Shopping Carts 150

RTP blog

DECEMBER 2, 2019

This is where global tech/IT professionals with skills in high demand by retail (such as JAVA, SQL and HTML) collaborate and compete on projects, and companies pay only for the solutions they want. He was an integral part of Topcoder becoming a Wipro company through the acquisition of Appirio in 2016.

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Retail eCommerce Mobile Technology 195

365 Retail

JULY 5, 2022

Under Lionel’s stewardship, Seiyu accelerated its move into digital through a joint venture with online retailer Rakuten, secured record-breaking colleague engagement, grew customer satisfaction and increased market share. He led Walmart’s subsequent partial exit from Seiyu to investor KKR and Rakuten.

Payment Services 120

Payment Services Payments Operations Omnichannel 120

Retail TouchPoints

APRIL 19, 2021

To overcome supply chain disruptions, many online retailers are already making changes to their existing fulfilment operations. Online retailers and brands must start by reviewing existing data to determine where their customers are located, and determine how inventory should be effectively dispersed across the UK and EU.

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Fulfillment Supplies Retail Shipping Costs 158

Retail TouchPoints

APRIL 22, 2021

If you work in online retail, you’re likely aware of an inconvenient paradox: App users are more valuable than non-app customers. Forcing app downloads when a user is trying to complete a transaction kills the conversion rates of those transactions. on a Sunday in the midst of a stage five meltdown….

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Download Customer Mobile Presentation 262

BigCommerce

SEPTEMBER 12, 2017

Online shopping. 51% of Americans prefer to shop online. 96% of Americans with internet access have made an online purchase in their life, 80% in the past month alone. Online orders increase 8.9% 67% of Millennials and 56% of Gen Xers prefer to shop on online rather than in-store. Ecommerce trends by generation.

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eCommerce Beauty and Health Customer Social Media 420

Ecommerce Platforms

MAY 9, 2017

Steadily, and perhaps stealthily, the figure climbed to 35% in 2016, according to Euromonitor International. Retailers around the world are now reckoning with this new normal in digital commerce.” Marketplaces are a growing phenomenon in ecommerce at the moment but in 2 regions a similar story seems to be happening. “In

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eCommerce Merchant Services Payment Services Payments 131

Sailthru

OCTOBER 10, 2017

Analysts are forecasting a rosy holiday season for online retail this year, likely with some help from the omnichannel shoppers making brick-and-mortar an ecommerce driver. based realtor British Land has some hard numbers on the impact of a physical store on online sales, underscoring the growing impact of omnichannel retail.

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eCommerce Leisure Omnichannel Internet Retail 121

Profitero

APRIL 27, 2017

US beer brands should take heed with BrewDog establishing
a US beachhead in Columbus, OH in 2016. The craft beer brand’s success selling through Amazon UK is one to watch, especially if – or more likely when – the US market becomes more open to peddling alcohol online. Jan 2016 No. Best-Selling Beer Brands on Amazon UK.

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White Paper Internet Retail Online Retail eCommerce 68

ChannelAdvisor

AUGUST 15, 2017

The latest report released recently by the Australia Post reveals much about the direction of e-commerce, and it’s good news for online retailers. Strong brand loyalty, as well as an increasingly sophisticated consumer, has resulted in a 16% average increase in the number of parcels generated by each online transaction per shopper.

eCommerce 53

eCommerce Beauty and Health Hobbies Online Retail 53

ROI Revolution

JANUARY 22, 2020

2019 saw over 29 online retail acquisitions among Top 1000 and Next 1000 retailers. Fourteen retailers disclosed sale prices for these acquisitions, totaling $19.80 This deal dwarfs both PetSmart’s acquisition of Chewy in 2017 and Walmart’s acquisition of Jet in 2016 ($3.35 Published January 22, 2020.

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Shipping Costs PayPal Shipping Online Retail 78

RTP blog

OCTOBER 27, 2017

By Roman Kirsch, Lesara Fast fashion has been dealt a blow by the rise of trendy online retailers. But not all e-Commerce retailers are created equally, and not all of them are responsible for the decline of fast fashion.

eCommerce 150

eCommerce Fashion Retail Social Media 150

Demac Media

JANUARY 30, 2018

For online retailers, Holiday 2017 proved to be another strong season for revenue, conversion, and average order values, with these metrics outpacing traffic growth. Thanksgiving served the highest revenue jump of the season, with a 32% revenue increase over 2016, 39% on mobile. Bigger and better” smartphones drive the trend.

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Beauty and Health Mobile Apparel Fashion 43

Profitero

MAY 4, 2017

Search is also a driver of the now-famous “flywheel effect” at Amazon and other online retailers: products that place well in search results tend to sell more, and products that sell more tend to place better in search results. When shoppers search directly on retail sites they are typically closer to the purchase decision.

Retail 60

Retail Webinar Download Online Retail 60

Profitero

OCTOBER 1, 2018

A top 3 player in the intensely competitive online personal care space was losing sales and share on Amazon 1P (products sold and distributed directly by the retailer), largely because of out-of-stock issues. In late 2016 into early 2017, the manufacturer found OOS on Amazon was consistently creeping above its acceptable threshold.

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Marketing Supplies Online Retail eCommerce 60

365 Retail

MAY 25, 2021

Online furniture seller Made.com has unveiled plans to float on London’s stock market in a move set to value the group at a reported £1 billion. Its stock market debut comes amid a boom in demand for home furnishings during the pandemic, as well as a shift towards online retail.

Home Furnishings 73

Home Furnishings Travel Online Retail Marketing 73

ESW

MAY 23, 2018

If you’re selling physical products online, you’ll have to face a daunting reality: Most likely, your biggest competitor is Amazon. online retail market share, and 53 percent growth in 2016, Amazon is the undisputed Goliath of eCommerce. Statistica estimates mobile will account for 50 percent of retail by 2020.

eCommerce 79

eCommerce Shipping Costs Merchant Services Payment Services 79

Optimizely

FEBRUARY 21, 2017

And furthermore, Searchmetrics reported that during the 2016 holiday shopping season, 1 in 5 consumers solely relied on mobile devices to research gifts – before, in all likelihood, visiting a store’s website or brick-and-mortar location to purchase.

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Mobile Retail Social Media Channel 150

ChannelAdvisor

NOVEMBER 29, 2016

According to comScore, as of Q3 2016, 60% of e-commerce transactions shipped for free. What’s more, when asked which factor was “most important” for shopping online, 53% of shoppers indicated free shipping (comScore State of US Online Retail Economy in Q3 2016).

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Shipping eCommerce Online Retail Channel 45

Sailthru

JANUARY 25, 2018

National Retail Federation and Commerce Department Report Better-Than-Expected Holiday Season Sales. Americans spent 5.5 % more from November through December than they did during the same time in 2016, reports the National Retail Federation (NRF). During that same period, online retail grew 1.2%, contributing to a total of 12.7%

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Retail Department Stores Shipping Costs Download 60