BigCommerce

DECEMBER 13, 2017

Looking back on the past two years, I’m still amazed at the river of money Amazon has provided for so many people –– from stay-at-home moms to major household brands. . And while it’s not always good news (nothing ever is in business), the opportunity is still very real and I believe will continue to get even better.

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SEO Merchant Services Recommendation Document 209

Wiser

SEPTEMBER 28, 2017

The stakes are high this holiday season, with Deloitte expecting cross-channel retail sales to top $1 trillion dollars this year from November to January. To succeed, omnichannel retailers and brands need to be true to their names and fully unify their selling channels. Big box retailers, like Walmart, have figured it out.

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Omnichannel Shipping Costs Demo Channel 189

BigCommerce

MAY 15, 2017

In 2017, more than 287 million people in the U.S. Amazon eventually expands to 17 categories and 143 subcategories, tapping into nearly every major vertical (as of May 2017). The patent, which differentiated the Amazon checkout experience, expires this year (2017). As of 2017, sellers account for 44% of all items sold on Amazon.

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eCommerce BigCommerce Shipping Costs Merchant Services 355

Retail TouchPoints

APRIL 25, 2023

As CDO, Blonder will drive the brand’s digital innovation and manage teams responsible for developing the company’s digital roadmap across both new and existing channels, as well as the company’s IT and insights team. Having joined Canada Goose in 2017, Bourke previously led the retailer’s investor relations and strategy functions.

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Omnichannel Consumer Operations eCommerce 305

Retail TouchPoints

JULY 29, 2021

In 2017, the U.S. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. But how will Toys ‘R’ Us, a traditional retailer of a bygone age, fare in an era dominated by online channel growth and purchase journeys heavily influenced by digital touchpoints?

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Toys eCommerce Omnichannel Gifts 306

BigCommerce

OCTOBER 20, 2017

Just by the end of 2017, Forrester expects B2B ecommerce to reach $889 billion and represent 11% of total B2B sales in the U.S. Integrate Your Systems for Multi-channel Selling. Like B2C, B2B businesses know the importance of offering a multi-channel experience to drive sales. B2B ecommerce will reach $1.2 Let’s dive in.

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Optimizely

JUNE 21, 2018

In the retail industry, 2017 was a record year — but unfortunately not for a reason we should celebrate. Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. Increase sales in other channels.

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Workshop Channel Travel Customer Experience 312

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. How brands and retailers can provide a truly omnichannel customer experience. Omnichannel Retailing: Risks, Rewards, and Mistakes. Changes across the past two years have rocked retail, ecommerce, and digital marketing industries.

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Omnichannel Retail Merchant Services Payment Services 148

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. An omnichannel approach can be a big revenue driver. An omnichannel approach isn’t new. Claim your copy! So what’s the next big thing?

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Omnichannel Merchant Services Social Media Payment Services 135

Optimizely

JULY 10, 2018

In 2017, the total number of business and consumer emails sent and received per day reached 269 billion. Email has reached a saturation point as a channel. Every B2C marketer must invest in omnichannel marketing in 2018 or you won’t remain competitive. It’s time to move beyond email marketing and make the move to omnichannel.

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Marketing eCommerce Social Media Shopping Carts 236

RTP blog

OCTOBER 7, 2019

We see smart retailers playing to their strengths and investing in creating the sorts of omnichannel shopper experiences that pure play e-Commerce giants can’t. In fact, consumers are spending 45% more time on apps than they did in 2017.[2] So what can retailers do to ensure they are part of the renaissance instead of the apocalypse?

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Retail TouchPoints

DECEMBER 17, 2020

Customers can purchase these items in-store, but they also have access to Rebag’s 20,000 -item inventory via The Rebag Bar digital channel. Rebag has valued brick-and-mortar expansion since we saw the success of our first store opening back in 2017, said Charles Gorra, Founder and CEO of Rebag in an interview with Retail TouchPoints.

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Retail TouchPoints

FEBRUARY 25, 2022

In today’s world brands need to be omnipresent, having digital footprints across several channels. A recent study found that 68% of Gen Z shoppers planned to use non-traditional channels for Black Friday and Christmas shopping, with Instagram (47%) taking the lead as a holiday shopping platform. Looking Ahead.

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Retail TouchPoints

AUGUST 18, 2020

After emerging in January from its second stint in bankruptcy since 2017, Payless “is back,” the retailer trumpets on its newly launched e-Commerce site. In an interview with The Wall Street Journal , Margolis said “starting from scratch puts us in a good position.”

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eCommerce Payment Services Payments Omnichannel 227

Optimizely

AUGUST 23, 2017

There have been nine retail bankruptcies in 2017, with RadioShack, J.C. Invest in Omnichannel Marketing. With this combination of in-store and online, retailers must provide a true omnichannel experience for their customers. Omnichannel marketing enables you to control your message across all channels.

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eCommerce Omnichannel Payments Payment Services 186

RTP blog

SEPTEMBER 11, 2017

By Marissa Allen, Wpromote With marketers already preparing for the 2017 holiday season, digital marketing firm Wpromote has outlined the most important steps to implement or consider before it’s too late. Business Planning Finalize your all channel promo calendar. Set up Enhanced E-Commerce in Google Analytics.

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Marketing eCommerce Gifts Omnichannel 186

Optimizely

MAY 15, 2018

That’s why we’ve picked out the IRCE sessions that are must-sees for any B2C marketer, whether you’re focused on merchandising, marketplaces, omnichannel, design, or search. In 2017, the Top 1000 online retailers in North America collectively increased online sales by 18.5%, and ecommerce accounted for 49% of retail industry growth.

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Internet Retail Magazine eCommerce Customer Retention 321

RTP blog

DECEMBER 19, 2017

But those 2008 articles didn’t include a lot of the terminology that is ubiquitous today: omnichannel, cloud, artificial intelligence, augmented reality, IoT and unified commerce. 2017: “Retailers need to use all of the data they have — from online sales and behavior, to loyalty, to in-store sales and behavior — to understand their customers.

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Multi-channel Customer Retail Omnichannel 150

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Let me give you an example: 2017 has been the year of Facebook Advertising. Omni-Channel Management. Omnichannel Applies to CRM, Too. Get a feel for where their heads were at.

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eCommerce Shipping Costs Social Media BigCommerce 419

Retail TouchPoints

DECEMBER 14, 2022

“Providing fresh, affordable products to customers using familiar channels is another step in our commitment to provide anything, anytime, anywhere for every customer, every time.” in a statement. Then, in 2018, the retailer launched its own internal delivery service featuring nearly 55,000 items.

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Merchant Services Gifts eCommerce Customer 277

Optimizely

DECEMBER 21, 2017

Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel. Consumers want to shop anytime, anywhere, on any device, through multiple channels — and not necessarily in a linear fashion. You want your buyers to have a perfectly smooth and consistent experience, no matter the channel.

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Customer Loyalty Improvements Customer Merchant Services 191

OrderDynamics

DECEMBER 21, 2017

Top 8 Notables of Retail 2017. 2017 is almost over and it was both the ‘best of times, and worst of times’ from a retail perspective. So here is our recap of the year with the top 8 notables of retail 2017. One retail innovation we believed would be big in 2017 was the change in how people buy.

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eCommerce Retail Omnichannel Online Retail 79

BigCommerce

MAY 4, 2018

Marketing, IT and development teams all block hotel rooms near one another, jetting off to hear what’s new and what’s next in their channel before heading out for drinks and dinner that night. A few years ago, the team decided to launch a direct-to-consumer channel. What to Know Before You Go: Skullcandy is a true omnichannel business.

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Workshop Presentation eCommerce Merchant Services 419

Retail TouchPoints

APRIL 6, 2021

A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. As consumers change, returns are increasingly a key part of a holistic, personalized and omnichannel customer experience. To pull this off successfully, there can be no silos of data, people, channels or processes.

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Customer Retail Customer Experience Omnichannel 226

Kissmetrics

JANUARY 15, 2019

In 2017 there were 13 updates and in 2016 there were 11. Drastic Change #3: You can’t build a company off of 1 channel. You can no longer build a company using one channel like how Dropbox grew. That one channel helped Facebook grow into the multi-hundred-billion-dollar company that we know today.

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Marketing Multi-channel SEO Channel 279

RTP blog

APRIL 9, 2018

These investments speak to Nordstrom’s commitment of providing superior service through the omnichannel and personalization capabilities these technologies bring to the table. Blending Online And Offline Nordstrom’s acquisitions further support the importance of omnichannel experiences.

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Customer Experience Customer Omnichannel eCommerce 150

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. In May 2017, they gave a buy-one-get-one-free on Samsung Galaxy S8 if you activated another line. Omnichannel journeys. This past November, they offered a $300 discount off the iPhone X.

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Telecommunications Payment Services Omnichannel Customer Experience 167

Retail TouchPoints

APRIL 28, 2021

With a global retail network of 809 boutiques in 532 cities, Nespresso views these physical locations as an integral part of its omnichannel approach. We strongly believe in the relevance and power of retail as a brand-building channel.

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Arts Beauty and Health B2C Gifts 288

Optimizely

JUNE 28, 2018

retail sales in 2017 coming from online stores. B2C CRM – Unifies customer data from across channels and devices in a single sources of truth, and then empowers marketers to execute and measure data-driven campaigns. After all, this is the same industry that has seen upwards of $150 billion in growth over the past five years.

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eCommerce Marketing Multi-channel Payment Services 199

Fabric Blog

DECEMBER 18, 2024

From demand to fulfillment, elevate the customer experience across every touch point, on all channels, to win in the age of unified commerce SAN FRANCISCO Dec. fabric AI Order Cloud provides retailers with a centralized system for managing their orders, inventory, and fulfillment across multiple channels.

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Management Shipping Costs Fulfillment Omnichannel 52

Kibo

JUNE 22, 2017

The post From The Trenches: IRCE 2017 Recap appeared first on The Omni Channel. Now that the flood of emails, promotions, and social media posts on IRCE […].

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Social Media Channel Events Omnichannel 74

RTP blog

JULY 8, 2019

And they’re not alone — a 2017 study showed that 67% of e-Commerce brands have opened physical spaces in the past several years. Omnichannel Is A Must Traditional retailers are still struggling to develop e-Commerce strategies to complement their decades-old locations rather than cannibalizing them.

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Consumer eCommerce Omnichannel Channel 150

Retail TouchPoints

APRIL 28, 2023

Starting as a Senior Designer in 2006, he worked his way up to VP of Innovation before he left the company in 2017. Wells knows True Religion needs to be intentional about the channels it uses to connect with consumers. Social media is a prime channel both for sourcing creator partners and gleaning deeper consumer insights.

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Retail TouchPoints

NOVEMBER 8, 2021

In 2017, she founded Obsess , where she serves as CEO, to do just that. But the next phase of omnichannel is about experience, how you can provide a consistent branded experience across all your customer touch points. “As a consumer, I love shopping, but I used to hate online shopping. Her solution?

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Jewelry eCommerce Books Definition 299

Retail TouchPoints

OCTOBER 28, 2021

The Deloitte Global 2021 Millennial and Gen Z survey made clear that millennials and Gen Zers, the dominant consumers of tomorrow, are channelling their energies into holding themselves and others accountable. Further, they’re the people most likely to shun companies whose actions conflict with their personal values.

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BigCommerce

AUGUST 17, 2018

We hired a CTO in 2017. How Modern Consumers Shop Across Channels. Consumers shop on their own time, in their preferred channels and compare across stores and prices. Build your omnichannel strategy for your target customer right now. . Assemble a team and recruit partners—even if it takes a long time.

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Supplies Customer Loyalty Consumer Channel 263

Retail TouchPoints

NOVEMBER 7, 2022

The brand has built an omnichannel selling network that includes: Its DTC website; Retail stores, including one in LA that features a livestreaming studio in the back ; and Tens of thousands of “brand advocates” that sell the brand through their own social and personal networks.

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