Proactively Resolving Delivery Issues: The Key to Stellar Customer Experience in The Last Mile
lateshipment
FEBRUARY 26, 2020
On the contrary, providing a stellar post-purchase experience to your customer is your chance to increase C ustomer Satisfaction (CSAT) scores and rise above your competition particularly when companies like Amazon, Walmart, and eBay are rewriting the eCommerce playbook from a customer experience standpoint. .
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