Proactively Resolving Delivery Issues: The Key to Stellar Customer Experience in The Last Mile
lateshipment
FEBRUARY 26, 2020
You pick it, pack it, and ship it via an expedited service from your shipping partner. As fate would have it, your shipping carrier fails to inform you of it and John, couldn’t make it to his high-school reunion looking dapper in his swanky , new tux. So much for paying your shipping carrier all those dollars.
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