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4 Key Steps to Profitable Store-Based Fulfillment

Retail TouchPoints

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

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Macy’s Creates Mini-DCs in 35 Stores to Optimize Online Fulfillment

Retail TouchPoints

While digital penetration is nowhere near the highs it reached during the pandemic, when online accounted for approximately 40% of sales, according to Macy’s CEO Jeff Gennette, ecommerce is continuing its pre-pandemic growth trend with digital penetration this year at 33% , up from 25% in 2019. .

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Amazon’s ‘Regionalization’ of its U.S. Logistics Network Leads to Reduced Costs, Faster Delivery

Retail TouchPoints

in an effort to reduce delivery costs while maintaining the fast shipping speeds the company is known for, multiple sources report and Amazon has confirmed. Amazon previously operated its fulfillment network on a national level, transporting products across the country as they were ordered, reported the Wall Street Journal.

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WSJ: Amazon Expands ‘Ultrafast’ Delivery Options with Plans for More Specialized Warehouses

Retail TouchPoints

These facilities are significantly smaller than traditional fulfillment centers but are designed to prepare items for immediate delivery — and Amazon is poised to expand from 45 same-day sites (as of 2019) to at least 150 in the next several years, according to MWPVL International. per package, compared to $1.75

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Holiday Success Recipe: Strategically Target Discounts, Focus on Fulfillment , Amp Up Agility

Retail TouchPoints

Pricing may be more important than ever during the 2020 holiday season: 82% of shoppers say this is the most significant factor that influences their purchase decisions, according to data from Feedvisor. Uncertain Wallet Sizes Create Fierce Competition. This bifurcation is supported by other surveys, which saw variable responses.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Prices have been scaling throughout the entire year, and for the most part, consumers seem to be absorbing those costs. They’re taking these higher prices and factoring that into their purchasing, and instead prioritizing the acquisition of goods.”. Stressed Consumers Spread Out Spending with BNPL.

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Amazon Nearly Quadruples Same- and Next-Day Prime Delivery Volume Over 2019

Retail TouchPoints

Prime members the same or next day, nearly 4X the number of orders delivered at those speeds by this point in 2019, according to Doug Herrington, CEO of Worldwide Amazon Stores. As a result, more than 76% of the orders Amazon fulfills now come from within the customer’s region.