Forrester eCommerce

MAY 29, 2019

Banks across Europe are all working hard to build the killer mobile banking app. The drivers are manifold. They aim to keep pace with their customers’ needs and rising expectations as consumers’ appetite for banking on the go shows no signs of abating. They also want to stay ahead of the competition. Incumbent banks like […].

Banking 316

Banking Mobile Consumer Customer 316

Forrester eCommerce

NOVEMBER 1, 2019

Mobile’s share in the US online retail and travel commerce will increase from 36% in 2018 to 45% in 2024, as per our recently published forecast Forrester Analytics: Mobile And Tablet Commerce Forecast, 2019 To 2024(US).

Mobile 150

Mobile Travel Online Retail Retail 150

Retail TouchPoints

JUNE 3, 2020

Mobile Technology Is Well-Established, And Still Going Strong. One of the more common contactless technologies is mobile: 66%. For retailers, leveraging shoppers’ mobile devices for functions like self-checkout offers advantages that go beyond creating a smoother, safer experience for customers.

Mobile 291

Mobile Payment Services Technology POS 291

Forrester eCommerce

JUNE 26, 2019

The good news is…we are bringing some warmth and cheer to this cold winter, sharing our 2019 Forrester Banking Wave on Australian Mobile […].

Banking 270

Banking Mobile Customer 270

RTP blog

JANUARY 24, 2019

After years of small yet steady growth, mobile commerce has officially reached a tipping point. For the first time, shoppers went to their mobile device more than their laptops to browse and buy, according to Rob Garf, VP of Industry Strategy and Insights at Salesforce. By Alicia Esposito, Content Strategist.

Mobile 150

Mobile Payments eCommerce PayPal 150

Retail TouchPoints

OCTOBER 25, 2024

retailers on average between March 2023 and February 2024, an increase of 23% over the 2019-20 period. of total digital ad spend in 2019 and is expected to reach 21.8% Omri Argaman is the Co-founder, Chief Marketing Officer and Chief Growth Officer at Zoomd , a mobile acquisition platform. of total digital ad spend in 2024.

Omnichannel 283

Omnichannel eCommerce Shopping Carts Consumer 283

GetElastic

NOVEMBER 18, 2021

What to Watch: 8 Mobile Commerce Trends. economy alone, mobile commerce revenue rose from $268 to $338 billion from 2019-2020. When a smartphone becomes as essential to our daily lives as the air we breathe, retailers must respond to mobile shopping behaviors or risk being left behind. Mobile Payments. In the U.S.

eCommerce 148

eCommerce Mobile Mobile eCommerce Social Media 148

Retail TouchPoints

MARCH 21, 2022

In 2019, the retailer introduced its first AI-powered digital mirror at the Sephora flagship location in Madrid. Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers.

Technology 246

Technology POS Mobile Point of Sale 246

Forrester eCommerce

APRIL 24, 2019

At the end of 2018, Forrester’s cloud team made some bold predictions about how cloud computing would accelerate enterprise digital transformation everywhere, from the data center to the mobile device to the edge.

Mobile 347

Mobile Management Customer 347

Groove

OCTOBER 15, 2018

That’s why we’re pulling back the curtain on a few of our tried-and-true eCommerce SEO strategies for 2019 that can drive serious results. Strategies for eCommerce SEO in 2019: Reduce Load Time. Optimize for Mobile. Read on as we go into detail for our list of essential eCommerce SEO tips for 2019. Optimize for Mobile.

SEO 186

SEO eCommerce Mobile Improvements 186

GetElastic

DECEMBER 5, 2019

We’ve compiled the stats from pre-Thanksgiving through Cyber Monday 2019. Mobile shoppers spent 46% more on Cyber Monday than last year. Mobile shoppers spent 46% more on Cyber Monday than last year. The post Black Friday to Cyber Monday 2019 Statistics [Infographic] appeared first on Get Elastic Ecommerce Blog.

Shipping 136

Shipping Recommendation Mobile Online Retail 136

Kissmetrics

DECEMBER 11, 2018

So, instead of teaching you how to rank for competitive head terms, which is going to be even more difficult in 2019, I’m going to break down a formula that will give you much faster results and sales in this ultra-competitive environment. Well, T-Mobile separated themselves by offering free Netflix, unlimited data, and free roaming.

Shipping Costs 277

Shipping Costs SEO Blog Shipping 277

RTP blog

DECEMBER 31, 2018

During the latest episode of our Holiday Insights Series podcast, Bryan Gildenberg, Chief Knowledge Officer of Kantar Consulting , shared his top trends for 2019 and how retailers can prepare for them. TREND 1: Mobile is going to play a more prominent role for consumers as they shop online and in stores.

Leisure 150

Leisure Mobile Consumer Retail 150

Forrester eCommerce

MARCH 20, 2019

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too.

Other 331

Other Mobile Customer Experience Technology 331

Retail TouchPoints

SEPTEMBER 17, 2021

That’s 9% more than the comparable period last year and 58% more than 2019. 1, 2021, consumers will have spent more online than the $575 billion they spent in all of 2019. As a historical benchmark, from 2015 to 2019, online prices fell 3.9% In fact, Adobe forecasts that even before the holiday season begins on Nov.

Consumer 259

Consumer Home Furnishings Apparel eCommerce 259

GetElastic

AUGUST 13, 2019

2018 was unequivocally the “year of mobile holiday shopping.”. 51% of traffic came through mobile, driving 31% of revenue, up 55% YOY. 48% of orders were processed through mobile, up 19% YOY. Mobile drove 68% of traffic and 54% of orders on Thanksgiving, up 15% YOY. for Holiday 2019. Mobile SEO is desktop SEO.

Mobile 165

Mobile Merchant Services SEO Shipping Costs 165

BigCommerce

SEPTEMBER 4, 2018

So, how does an online store prepare for the barrage of traffic, the increase in advertising costs, and the technology industry updates playing out in full view of everyone (think Facebook’s data updates, Google’s mobile update and Amazon’s new ad marketplace)? Optimize for Mobile: The Fastest Growing in Holiday Sales.

Mobile 282

Mobile Shipping Costs eCommerce Gifts 282

Kissmetrics

MARCH 12, 2018

Mobile devices have transformed how we consume content, making it essential that businesses that want to reach their target audience optimize their websites to respond to this trend. What that also means is that marketing methods have to change to account for the shift to mobile use. adult on a mobile device has more than doubled.

Mobile 214

Mobile Marketing Social Media eCommerce 214

Retail TouchPoints

AUGUST 5, 2024

But a legacy point-of-sale (POS) system that lacked any kind of mobile functionality tied too many associates to cash wrap workstations — a major source of inefficiency during ongoing labor shortages in retail. Installing efficient mobile technology doesn’t just meet short-term employee needs.

POS 261

POS Shipping Costs Point of Sale Mobile 261

Forrester eCommerce

MARCH 1, 2019

Mobile World Congress (MWC) 2019 took place in Barcelona.

Mobile 76

Mobile Telecommunications Customer Experience Management 76

Forrester eCommerce

SEPTEMBER 24, 2019

Spain’s BBVA has come top in Forrester’s global mobile banking app reviews for the third year in succession. Over the past few months, a team of Forrester analysts and other researchers has reviewed the functionality and user experience of 54 leading mobile banking apps from around the world.

Banking 82

Banking Mobile Other Customer Experience 82

Forrester eCommerce

NOVEMBER 11, 2019

Today, we released our updated Forrester Wave: Unified Endpoint Management, Q4 2019. This is the second year we’ve published our UEM Wave (you can find last year’s report here), and this year, we looked at the top 13 vendors in the market today and evaluated them across 23 criteria.

Management 220

Management Improvements Marketing Mobile 220

RTP blog

OCTOBER 17, 2018

The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond. Key themes include: Artificial Intelligence (AI) and Machine Learning; Voice Commerce; Personalization; Product Information Management (PIM); Experience Marketing; and Mobile-First Strategies.

eCommerce 150

eCommerce eCommerce Technology Magento Mobile 150

Jamf on Retail

AUGUST 1, 2019

According to a recent study Jamf commissioned, here are 7 reasons why retail mobile technology is growing in 2019. A powerful Mobile Device Management (MDM) system is key to keeping it all running smoothly.

Mobile 53

Mobile Technology Retail Management 53

Jamf on Retail

AUGUST 1, 2019

According to a recent study Jamf commissioned, here are 7 reasons why retail mobile technology is growing in 2019. A powerful Mobile Device Management (MDM) system is key to keeping it all running smoothly.

Mobile 53

Mobile Technology Retail Management 53

Elsner

APRIL 23, 2020

That’s when the eCommerce market biggies started to launch their mobile apps. As of September 2019, a whopping 150.6 million mobile users are accessing the Amazon app monthly. After Amazon, it’s the Walmart with a monthly mobile app user count of 86.05 Shoppers Love Mobile Apps. Let’s dive in.

Mobile 90

Mobile eCommerce Customer Payment Services 90

ESW

MAY 11, 2020

Electronic and mobile payment solutions are proliferating. Are mobile payment apps the future of online and in-store payments, or are they a bubble waiting to burst? What Are the Leading Mobile Payment Providers? Before we assess the popularity of mobile payment solutions as a whole, let’s look at three of the major players.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

ROI Revolution

DECEMBER 6, 2019

Published December 6, 2019. Let’s take a dive into Cyber 5 2019 for the answers to all of these questions and more! Cyber 5 2019 Statistics. Online retailers saw some great increases for Cyber 5 2019, with impressive YOY increases in revenue on Thanksgiving, Black Friday, and Cyber Monday alike. This 19.7% YOY increase).

Mobile 78

Mobile Social Media eCommerce Apparel 78

ROI Revolution

DECEMBER 10, 2019

Published December 10, 2019. The year 2019 is coming to an end. It’s been a year of tremendous change for digital marketers (as always) as trends like machine learning & artificial intelligence (AI) continue to take off, digital advertising outpaces traditional channels, and mobile growth continues to crush records.

Blog 88

Blog Marketing SEO Article 88

RTP blog

APRIL 10, 2019

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. Bryan Wassel, Associate Editor: Connected Consumers are the natural evolution of the e-Commerce consumer.

Consumer 150

Consumer Outdoor eCommerce Social Media 150

ROI Revolution

DECEMBER 18, 2019

Published December 17, 2019. 2019 has almost come and gone. Before we roll into 2020, it’s important to take some time to reflect on the top 2019 digital marketing trends. These major 2019 trends were featured in our mid-year trends update and, as predicted, continued to dominate throughout the second half of the year.

Marketing 78

Marketing Mobile Channel Blog 78

Sailthru

DECEMBER 3, 2019

With an unusually late Thanksgiving, the 2019 holiday season is the shortest in seven years, though you wouldn’t know that from Cyber Weekend. Mobile Commerce Milestones. In 2018, mobile devices accounted for more than half of retail traffic during the holiday season for the first time. Smartphone sales are skyrocketing as well.

Small Business Retail 78

Small Business Retail Mobile Download Channel 78

Retail TouchPoints

MAY 3, 2024

” Building the Save Mart Companies’ Omnichannel Portfolio Instacart and the Save Mart Companies first partnered in 2019 to launch same-day delivery across all of the grocer’s brands. FoodStorm , Instacart’s order management system, is designed to help streamline food service, perimeter offerings and catering operations.

Retail 284

Retail Omnichannel Mobile Operations 284

Ecommerce Platforms

MARCH 25, 2019

It almost goes without saying that a modern ecommerce site has to be designed for mobile first, as most that I work with now get 70% or more of their traffic from mobile devices. Mobile users tend to have shorter sessions and focus on achieving tasks—extra content won’t help with that. You can even have big images on mobile.

eCommerce 188

eCommerce PayPal Mobile Payment Services 188

Forrester eCommerce

MARCH 12, 2020

Less than 50% of consumers logged into their health insurer or healthcare provider’s website or mobile app in 2019. That figure tells a lot. Despite heavy investments in digital and the customer experience, HCOs are failing to meet customer needs and expectations. This is resulting in poor customer acquisition and retention rates.

Customer 300

Customer Mobile Customer Experience Consumer 300

ROI Revolution

OCTOBER 9, 2019

Published October 16, 2019. 2019 Holiday Season Could Jump 18% in Online Sales. For the 2019 holiday season (defined as November through January), online sales are predicted to grow in the range of 14% to 18% compared to 2018. Ecommerce sales are expected to hit $144 billion to $149 billion, which would be up from $126.4

Beauty and Health 60

Beauty and Health Books Department Stores Mobile 60

GetElastic

DECEMBER 23, 2019

Reflecting on what resonated the most with you, our valued readers, we pulled the top 10 ecommerce articles from 2019. Check ‘em out: The truth about Apple Pay for ecommerce Apple reported retail giants J.Crew and Lululemon have raised mobile conversion with Apple Pay by 20% or more. Find out if Apple Pay is right for you.

Article 88

Article Cryptocurrencies Customer Experience B2B 88