Retail TouchPoints

APRIL 30, 2021

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices. The app has 5 million active mobile users, representing billions of fuel gallons and hundreds of millions of dollars of convenience retail spend.

Mobile 279

Mobile Consumer Management Information 279

Groove

JANUARY 28, 2019

Add in the number of sales made exclusively on mobile devices and the importance of mobile optimization becomes unavoidable. The challenge for many businesses, however, is developing a mobile strategy that makes sense for them. Mobile eCommerce Trends. Offer Native Mobile eCommerce Checkouts.

Mobile eCommerce 191

Mobile eCommerce Mobile eCommerce Social Media 191

Forrester eCommerce

APRIL 24, 2019

At the end of 2018, Forrester’s cloud team made some bold predictions about how cloud computing would accelerate enterprise digital transformation everywhere, from the data center to the mobile device to the edge.

Mobile 348

Mobile Management Customer 348

Forrester eCommerce

JUNE 26, 2019

The good news is…we are bringing some warmth and cheer to this cold winter, sharing our 2019 Forrester Banking Wave on Australian Mobile […].

Banking 271

Banking Mobile Customer 271

Forrester eCommerce

MARCH 20, 2019

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too.

Other 331

Other Mobile Customer Experience Technology 331

Kissmetrics

DECEMBER 11, 2018

So, instead of teaching you how to rank for competitive head terms, which is going to be even more difficult in 2019, I’m going to break down a formula that will give you much faster results and sales in this ultra-competitive environment. Well, T-Mobile separated themselves by offering free Netflix, unlimited data, and free roaming.

Shipping Costs 277

Shipping Costs SEO Blog Shipping 277

Groove

JUNE 15, 2022

The new way of purchasing goods and services is through Mobile Payments whether you are shopping online or in-store. As millions of users start to use mobile payments each year, it is projected that 4.8 billion people will be completing transactions through mobile payments by 2025. What Are Mobile Payments?

Mobile Payments 195

Mobile Payments Payment Services Mobile eCommerce 195

Groove

OCTOBER 15, 2018

That’s why we’re pulling back the curtain on a few of our tried-and-true eCommerce SEO strategies for 2019 that can drive serious results. Strategies for eCommerce SEO in 2019: Reduce Load Time. Optimize for Mobile. Read on as we go into detail for our list of essential eCommerce SEO tips for 2019. Optimize for Mobile.

SEO 192

SEO eCommerce Mobile Improvements 192

Retail TouchPoints

SEPTEMBER 17, 2021

That’s 9% more than the comparable period last year and 58% more than 2019. 1, 2021, consumers will have spent more online than the $575 billion they spent in all of 2019. As a historical benchmark, from 2015 to 2019, online prices fell 3.9% In fact, Adobe forecasts that even before the holiday season begins on Nov.

Consumer 262

Consumer Home Furnishings Apparel eCommerce 262

Retail TouchPoints

MARCH 21, 2022

In 2019, the retailer introduced its first AI-powered digital mirror at the Sephora flagship location in Madrid. Sephora has been a long-time investor in customer-facing technologies for both in-store and online shoppers.

Technology 246

Technology POS Mobile Point of Sale 246

Kissmetrics

MARCH 12, 2018

Mobile devices have transformed how we consume content, making it essential that businesses that want to reach their target audience optimize their websites to respond to this trend. What that also means is that marketing methods have to change to account for the shift to mobile use. adult on a mobile device has more than doubled.

Mobile 214

Mobile Marketing Social Media eCommerce 214

Retail TouchPoints

JANUARY 14, 2025

Its a tenet that the companys latest CEO, Corie Barry, kept front of mind as she took the helm in 2019 , throughout the upheaval of the pandemic and into today. That is what Barry has spent the last five years doing.

Consumer 287

Consumer Consumer Electronics Electronics Technology 287

Retail TouchPoints

NOVEMBER 5, 2024

Orders will be placed on Amazon.com and delivery will be handled by Jüsto, a startup founded in 2019. Jüsto is going to be Amazon’s produce and grocery proposal in Mexico ,” said Ricardo Weder, Founder and CEO of Jüsto in an interview with Bloomberg.

Specialty Retailers 271

Specialty Retailers Subscription Online Retail Customer 271

Forrester eCommerce

NOVEMBER 1, 2019

Mobile’s share in the US online retail and travel commerce will increase from 36% in 2018 to 45% in 2024, as per our recently published forecast Forrester Analytics: Mobile And Tablet Commerce Forecast, 2019 To 2024(US).

Mobile 150

Mobile Travel Online Retail Retail 150

Forrester eCommerce

MARCH 12, 2020

Less than 50% of consumers logged into their health insurer or healthcare provider’s website or mobile app in 2019. That figure tells a lot. Despite heavy investments in digital and the customer experience, HCOs are failing to meet customer needs and expectations. This is resulting in poor customer acquisition and retention rates.

Customer 301

Customer Mobile Customer Experience Consumer 301

Forrester eCommerce

NOVEMBER 11, 2019

Today, we released our updated Forrester Wave: Unified Endpoint Management, Q4 2019. This is the second year we’ve published our UEM Wave (you can find last year’s report here), and this year, we looked at the top 13 vendors in the market today and evaluated them across 23 criteria.

Management 221

Management Improvements Marketing Mobile 221

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. An electronic waste recycling program that M.Video launched in summer 2019 is now available in 450 stores, with plans to add another 200 locations in 2021. Q3 2020 net sales for all channels climbed 25.3%

Electronics 301

Electronics Payment Services Retail Mobile 301

GetElastic

AUGUST 13, 2019

2018 was unequivocally the “year of mobile holiday shopping.”. 51% of traffic came through mobile, driving 31% of revenue, up 55% YOY. 48% of orders were processed through mobile, up 19% YOY. Mobile drove 68% of traffic and 54% of orders on Thanksgiving, up 15% YOY. for Holiday 2019. Mobile SEO is desktop SEO.

Mobile 165

Mobile Merchant Services SEO Shipping Costs 165

Retail TouchPoints

JULY 28, 2020

The company provides intelligent automation systems, data services and prescriptive analytics, enterprise mobile computing, barcode scanning, specialty printing, RFID and indoor locationing for companies in retail and e-Commerce, transportation and logistics, manufacturing, healthcare and the public sector.

Technology 269

Technology eCommerce Banking Mobile 269

Ecommerce Platforms

MARCH 25, 2019

It almost goes without saying that a modern ecommerce site has to be designed for mobile first, as most that I work with now get 70% or more of their traffic from mobile devices. Mobile users tend to have shorter sessions and focus on achieving tasks—extra content won’t help with that. You can even have big images on mobile.

eCommerce 188

eCommerce PayPal Mobile Payment Services 188

Retail TouchPoints

JULY 10, 2020

The study found that this evolving area was already causing retailers to shift their budgets: Google Shopping (the image-focused product ads that appear at the top of a search) spend was up approximately 7% in 2019, while Google paid search (the text-based links that appear within the search results) spend fell nearly 8%.

Customer 221

Customer Mobile eCommerce Shipping Costs 221

GetElastic

NOVEMBER 18, 2021

What to Watch: 8 Mobile Commerce Trends. economy alone, mobile commerce revenue rose from $268 to $338 billion from 2019-2020. When a smartphone becomes as essential to our daily lives as the air we breathe, retailers must respond to mobile shopping behaviors or risk being left behind. Mobile Payments. In the U.S.

eCommerce 148

eCommerce Mobile Mobile eCommerce Social Media 148

Retail TouchPoints

AUGUST 20, 2020

During the quarter, Alibaba also increased its number of mobile monthly active users (MAUs) in China by 28 million , reaching a total of 874 million. in gross merchandise value over a 24-hour period in 2019. Q2 revenue from Alibaba’s China commerce retail business was $14.3 billion (U.S.) Global Shopping Festival, which generated $38.4

Food and Beverages 297

Food and Beverages Beauty and Health eCommerce B2C 297

Retail TouchPoints

NOVEMBER 17, 2021

Among these customers, 72% visit the brand’s mobile apps or websites at least quarterly, 59% at least monthly and 39% at least weekly. million in 2019 and $16.3 Rue Gilt Groupe currently has more than 1 million active buyers, of which 40% are between the ages of 18 and 44. million in 2020. million in the nine months ending Oct.

Retail 275

Retail Mobile Customer 275

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 354

Merchant Services Retail Mobile Supplies 354

BigCommerce

SEPTEMBER 5, 2018

2017’s Cyber Monday saw mobile internet’s first $2 billion dollar day, according to Business Insider , while BigCommerce merchants experienced their highest sales week ever. But it’s not just mobile purchases that you need to think about. That especially applies to mobile purchases. Run a mobile compatibility test with Google.

Marketing 411

Marketing Mobile Shopping Carts Merchant Services 411

RTP blog

MAY 31, 2019

Order-ahead apps from brands like Starbucks ( 4% growth in sales and 14% growth in membership in Q1 2019 ), Kohl’s, Shake Shack and more are continuing to gain traction. Partnerships and network effects are important competitive advantages for banks in 2019. Visa plans to issue more than 100 million contactless cards in 2019.

Merchant Services 150

Merchant Services Payment Services Banking eCommerce 150

Retail TouchPoints

JULY 6, 2020

In February 2019, e.l.f. That accumulated data led to the launch in 2019 of Rebag’s Comprehensive Luxury Appraisal Index for Resale ( Clair ), which empowers consumers to determine the current sale value of their luxury item. Using Data To Determine Future Direction. Cosmetics shuttered its 22.

eCommerce 325

eCommerce Retail Mobile Presentation 325

Retail TouchPoints

OCTOBER 5, 2020

This puts Walmart at more than 30 million subscribers — well below the 150 million Prime members confirmed by Amazon in Q4 2019, but undeniably massive growth in a very short time. Another 24% were interested in same-day delivery and one-hour pickup windows, 14% wanted access to mobile scan-and-go and 12%. liked the fuel discounts.

Shipping Costs 262

Shipping Costs Subscription Shipping Customer Loyalty 262

Retail TouchPoints

JANUARY 14, 2022

With the increase of mobile wallets and more consumers hopping on the e-gift card bandwagon, merchants must practice a heightened sense of vigilance around issues of gift card fraud. growth we saw in 2019. billion online with U.S. merchants alone, which is an increase of 44% year-over-year and is triple the 15.1%

Gifts 328

Gifts Merchant Services eCommerce Payments 328

Retail TouchPoints

SEPTEMBER 29, 2020

Bed Bath & Beyond also has established a partnership with Instacart , allowing shoppers of both banners to use the websites and mobile apps of either delivery service. The company also increased its number of retail partners by 50% to 120.

Order Fulfillment 317

Order Fulfillment Fulfillment Electronics Apparel 317

Retail TouchPoints

MAY 3, 2024

” Building the Save Mart Companies’ Omnichannel Portfolio Instacart and the Save Mart Companies first partnered in 2019 to launch same-day delivery across all of the grocer’s brands. FoodStorm , Instacart’s order management system, is designed to help streamline food service, perimeter offerings and catering operations.

Retail 289

Retail Omnichannel Mobile Operations 289

Ecommerce Platforms

APRIL 18, 2019

The upside to using WooCommerce is that you can list an unlimited number of products for sale, take payments via PayPal or credit/debit cards, and choose from four mobile-friendly templates. All designs are mobile compatible and come with an image editor and allow you to link to your store’s social media accounts. Best of all?

eCommerce 168

eCommerce WooCommerce Payment Services Magento 168

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. The National Retail Federation projects that Halloween spending will dip only 8% from 2019, topping $8 billion.

Mobile Payments 264

Mobile Payments Payment Services eCommerce Mobile 264

GetElastic

FEBRUARY 20, 2019

Optimize for mobile devices. Customers spend most of their time on their mobile devices. In 2018, mobile devices accounted for more than one third of retail sales. Your ecommerce store should provide a great mobile experience, hence you must optimize your ecommerce store for mobile devices to increase the conversion rate.

eCommerce 156

eCommerce Live Chat Shipping Costs Payment Services 156

Retail TouchPoints

NOVEMBER 18, 2021

Other recent digital upgrades include Macy’s Live sessions, where shoppers can connect with the retailer’s Stylists in an interactive chat environment for detailed product descriptions, real-time reviews and recommendations, and an updated mobile app with easier navigation, improved curation and personalized recommendations.

Recommendation 290

Recommendation Omnichannel eCommerce Mobile 290

Groove

AUGUST 4, 2020

billion in 2019, the second largest online shopping day ever (right behind 2018's Cyber Monday). Follow these 5 Black Friday strategy tips to drive more online revenue this year: Optimize for mobile. Optimize For Mobile. Optimize your mobile eCommerce design to target consumers who holiday shop on devices other than a desktop.

Shopping Carts 253

Shopping Carts Mobile eCommerce Recommendation Mobile 253