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H-E-B Edges Out Amazon, Walmart as Americans’ Favorite Online Grocer

Retail TouchPoints

The dunnhumby study calculated ecommerce performance through a composite score based on: Change in web visits (2019 to 2021) from SimilarWeb; Share of wallet online; Online penetration of a retailer’s total shopper base; and Retailers’ preference driver score and emotional connection scores, gathered from an online survey of 3,000 U.S.

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What Retailers can Learn from Theme Parks in the Wake of COVID-19

Retail TouchPoints

increase in online sales in Q3 2020 compared to the same time in 2019. According to a recent Raydiant survey, 46% of customers still prefer to shop in-store, but 48% have replaced products they typically buy at physical stores for online competitor alternatives. Census Bureau reporting a 36.7%

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2022 Digital Marketing Trends & Predictions

ROI Revolution

That’s why we conducted our 2022 State of Digital Marketing Survey, which asked nearly 200 marketers and decision-makers about their top trends and initiatives for the new year. We’re excited to be sharing the insightful analysis of the answers in our upcoming 2022 State of Digital Marketing Survey, which will be released by the end of Q1.

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8 Steps to Improve Your E-Commerce Order Fulfillment Process

ChannelAdvisor

This typically involves everything from processing the order in a multichannel commerce platform , sending it to the warehouse for fulfillment, assembling and packing it, shipping it and confirming final delivery. In fact, 84% of Amazon shoppers regarded shipping as an important part of their online shopping experience in a 2019 survey. .

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Why Mobile App Customer Experience Lags Behind Other Channels

Sailthru

Mobile commerce is set to grow 29% in 2019 , however, our research shows that mobile lags far behind on-site and email personalization, and doesn’t deliver the same level of customer experience. In one survey, marketers admitted that while more than half (58%) personalized their mobile site, only 28% personalized mobile apps.

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8 Steps to Improve Your E-Commerce Order Fulfillment Process

ChannelAdvisor

This typically involves everything from processing the order in a multichannel commerce platform , sending it to the warehouse for fulfillment, assembling and packing it, shipping it and confirming final delivery. In fact, 84% of Amazon shoppers regarded shipping as an important part of their online shopping experience in a 2019 survey. .

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3 Ways Back-to-School Shopping Has Changed

ChannelAdvisor

If you haven’t had a chance to prepare your back-to-school selling strategy for 2019, now’s the time to start. Consumer Expectations for Back-to-School Shopping in 2019. But how will these empowered consumer tendencies impact back-to-school shopping in 2019? Based on the latest available reports, we know that….