PFS

AUGUST 14, 2019

But are online retailers achieving this for their customers? A new white paper from PFS, titled ‘ Are online retailers delivering for customers? ’, highlights the areas where retailers aren’t meeting customer expectations and what shoppers expect them to be doing more of to improve the online shopping experience.

White Paper 40

White Paper Online Retail Retail Consumer 40

ChannelAdvisor

NOVEMBER 20, 2019

If you’re not already excited about the 2019 holidays, here’s a reason to get even more geared up for the season: According to Deloitte, holiday e-commerce sales are going to be 14% to 18% higher than they were in 2018. Across channels, sellers can look forward to an anticipated $144 to $149 billion in online sales from November to January.

eCommerce 45

eCommerce Beauty and Health Shipping Costs Social Media 45

lateshipment

DECEMBER 18, 2020

In 2019, the trade volume on Black Friday and Cyber Monday was about $16 billion. Slow website performance leads to the loss of potential buyers as no one likes to wait. According to Unbounce surveys data, up to 70% of users may refuse to buy if a website is too slow. Google stats confirm this.

eCommerce 246

eCommerce Shopping Carts Mobile Web Design 246

ROI Revolution

DECEMBER 9, 2020

trillion in 2019 to $1.3 trillion in 2020, with B2B marketplace gross merchandise volume growing from $16.58B in 2018 to $22.56B in 2019 to $31.19B in 2020. The brands surveyed in this research spanned verticals including home, fashion, beauty, electronics, food, and more. In 2019, time spent with social networks fell by 1.3%.

eCommerce 78

eCommerce Social Media B2B Small Business Retail 78

Profitero

NOVEMBER 7, 2019

Now the question becomes: Which retailers will find themselves on consumers’ “nice” lists this year? Profitero surveyed 1,000 U.S. consumers in late October 2019 to get a read on which retailers could win this holiday. retailer online pricing heading into the holiday season. Additionally, we analyzed U.S.

Electronics 60

Electronics Retail Gifts Toys 60

Elsner

MARCH 16, 2020

The outbreak is negatively impacting the retail industry as more people continue to choose online shopping for daily needs. A Coresight Research survey of February 2020 reads that the U.S. Nowadays, people are relying on online marketing for their daily needs, from tea leaves or coffee beans to clothes and gadgets.

eCommerce 145

eCommerce eCommerce Marketing Supplies eCommerce Platforms 145

iVend

MARCH 14, 2023

Yet in fact, the backlash to lockdown is that many of the consumers who were forced online are now desperate to get back to human-based and personal shopping. When the National Retail Federation surveyed consumers, 45% * of respondents said they preferred in-store shopping, compared to just 28% who prefer online.

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POS Point of Sale Mobile Payment Services 98

SellBrite

SEPTEMBER 6, 2019

The typical academic methodology used is the “ brand recall survey ,” in which a group of consumers are asked to name as many brands as they can in a given product category (say, live chat software ). Brand Recall Surveys. For most B2B brands, like BounceX or Ahrefs , surveys like these are pretty much useless. Direct Traffic.

eCommerce 117

eCommerce Social Media Channel Payment Services 117

SellBrite

DECEMBER 20, 2019

And ecommerce sales in the United States alone accounted for more than 11% of all retails sales in the third quarter of 2019. But as businesses experiment and try to give consumers what they want, the online retail space is changing rapidly. The ecommerce business is booming and will continue to grow in 2020.

eCommerce 184

eCommerce Social Media Merchant Services Payment Services 184

ecomdash

JULY 1, 2019

At least, that’s according to the Deloitte’s latest 2018 Back-to-School Survey , which predicted the total back-to-school spending in 2018 to reach $27.6 Their survey revealed a lot of eye-opening data about the so-called “B2S shopping,” including: Most U.S. billion dollars. households spend an average of $510 every year.

eCommerce 83

eCommerce Shipping Costs Clothing Department Stores 83

Wiser

DECEMBER 6, 2018

One of our recent surveys of more than 3,000 shoppers ahead of the 2018-2019 school year uncovered insights into their channel preferences. . Easier shopping in-store – Of the 3,000-plus surveyed, 41 percent thought their needed products were just easier to buy in-store than online. . Why Shoppers Head Online .

Multi-channel 68

Multi-channel Channel Shipping Costs eCommerce 68

ESW

JANUARY 8, 2020

Some traditional luxury brands have successfully made the transition online, however. Having seen the success of multi-brand retail shops, luxury company LVMH — owner of brands like Louis Vuitton and Dior — launched its own online retail store in 2017, Luxe Digital’s Samantha Woodworth notes. In a survey of U.S.

Consumer 103

Consumer Social Media Retail Marketing 103

RetailMinded

JANUARY 29, 2021

Unfortunately, most online retailers will at some point receive some stinging feedback in the form of reviews or social media criticism. Most shoppers will be open to it, if asked, and it’s another way to highlight to potential customers that you’re a trusted and hassle free brand. . Analyze Why You’re Getting Negative Reviews.

Merchant Services 92

Merchant Services Retail Social Media eCommerce 92

ESW

JUNE 24, 2020

A 2019 CommerceHub survey found that consumers were fans of this benefit, too. Case in point, Adobe’s Giselle Abramovich says brands with BOPIS models “won cyber week 2019” She points to research that shows Cyber Week BOPIS usage was up nearly 50% year-over-year in the five-day period. “It

Merchant Services 78

Merchant Services Fulfillment Shipping Costs Consumer 78

Algopix

OCTOBER 20, 2019

Adobe Insights reported that online transactions on Cyber Monday 2017 reached a record $6.59 Two recent industry surveys, one from the National Retail Federation and the other from leading global professional services and advisory firm, PwC , show that consumers plan to spend between 4%-5% more than they did during the 2017 holiday season.

Accessories 60

Accessories Consumer Blog Channel 60

ESW

NOVEMBER 30, 2020

We analyze how well they fared, what could have been better and what the future holds for online grocery shopping. How Well Did Online Shopping Work? From the consumer’s viewpoint, online grocery shopping seemed to work pretty well for the most part. The mismatch contributes to online grocery ordering’s current bottleneck.

Fulfillment 78

Fulfillment Shipping Costs Supplies Consumer 78

Omnisend

MAY 18, 2021

In fact, according to an in-depth study by the National Retail Federation, 2019 experienced a 700% increase in the purchase of CBD-based products. At the same time, a survey by Rolling Stone reveals that it’s likely the market will spike to an incredible $22 billion by the year 2022. The Top CBD Ecommerce Trends.

eCommerce 78

eCommerce Marketing Food and Beverages eCommerce Platforms 78

ROI Revolution

JANUARY 5, 2021

Online retail grew 49% YoY from Oct. Total YoY retail sales declined 19.1% US retail sales grew 8.5% Secondhand jewelry sales grew for many brands over the holidays , with consumers finding better details through online retail due to the pandemic ( Digital Commerce 360 ). Online shopping grew 21.5%

eCommerce 78

eCommerce Shipping Costs Toys Payments 78

Onilab User Guides

AUGUST 21, 2019

For a time this awkward solution helped somewhat mitigate the countless risks of online shopping, both for the shoppers and Magento store owners. In 2019 the community decided it was time for an update. PSD2 introduced a new security standard for online retail, SCA (Secure Customer Authentication). came to life.

Magento 56

Magento Payment Services Merchant Services Payments 56

ROI Revolution

SEPTEMBER 13, 2019

Online Grocery Shoppers Remain a Minority. In 2019, just 11.0% of consumers said they go online grocery shopping at least once per month including pick-up and delivery. of consumers say they go online grocery shopping at least once per week, which was unchanged from 2017. This stat is up from 9.0%

Fashion 60

Fashion Merchant Services Shipping Costs Social Media 60

SellBrite

MARCH 20, 2020

FolsomNatural /flickr Forty-four percent of the sellers surveyed say they expect production delays, and 40% expect inventory shortages throughout 2020. Many of the challenges online retailers currently face are supply chain-related, and online marketplaces are responding in various ways. Supply Chain Issues.

eCommerce 120

eCommerce Shipping Costs Supplies Fulfillment 120

ESW

JUNE 27, 2018

Until recently, online retail mostly took place domestically, with the majority of buyers and sellers coming from the same country. In fact, 70 percent of consumers make at least one international purchase every year, according to a survey by IDC Research and ORC International. UPS Pulse of the Online Shopper?survey

eCommerce 60

eCommerce Merchant Services Shipping Costs Operations 60

ChannelAdvisor

AUGUST 28, 2019

Our e-commerce experts have identified several other resources that address some of the biggest issues facing brands and retailers today. Here are three more of our top picks from 2019. Retail TouchPoints: E-Commerce in the Era of Amazon. How many sellers are currently using personalization tools.

eCommerce 49

eCommerce White Paper Download Recommendation 49

Retalon

JULY 30, 2019

Many online retailers leverage products from multiple manufacturers who have the capability to ship directly from their own warehouse. A recent survey we conducted with over 5,000 retail professionals indicated that: 73.5 3. Drop shippers.

Fulfillment 32

Fulfillment Shipping Costs Retail Order Fulfillment 32

Retalon

JULY 30, 2019

Many online retailers leverage products from multiple manufacturers who have the capability to ship directly from their own warehouse. A recent survey we conducted with over 5,000 retail professionals indicated that: 73.5 3. Drop shipping.

Fulfillment 32

Fulfillment Channel Shipping Costs Order Fulfillment 32

SellBrite

JULY 19, 2019

According to survey results from Ko Marketing & Huff Industrial Marketing , the number one UX factor that drives potential buyers away is simply not understanding what your site is offering (46%). It’s 2019 and the truth is this: B2B buyers couldn’t care less what’s best for your back-end systems.

B2C 114

B2C B2B eCommerce Live Chat 114

Ecommerce Platforms

MARCH 15, 2023

This is a huge reduction from the costs often suggested by online retailers. According to one survey , however, delivery expectations (45%) were ranked as the most common challenge faced by online stores. Around 23% of all online sales are fulfilled using dropshippers.

Fulfillment 118

Fulfillment Shipping Costs eCommerce Payment Services 118

ESW

NOVEMBER 9, 2020

Further, they expect the average adult consumer to spend $655 on items, with 73% expecting to spend the same or more than in 2019. More Sales Will Definitely Be Made Online Regardless of whether holiday sales increase, one thing is abundantly clear: There will be huge growth in online holiday shopping. “We

Fulfillment 78

Fulfillment Supplies Shipping Costs Channel 78

iVend

JANUARY 20, 2021

However, innovation didn’t stop evolving, online retail boomed more quickly than ever before and delivery infrastructure became super sophisticated. Here are our predictions on the tech trends that will shape retail in 2021. billion in 2019 and is expected to grow at a CAGR of over 27% from 2020 to 2026.

Technology 98

Technology Small Business Retail Payment Services POS 98

GetElastic

APRIL 28, 2022

The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. In 2021, U.S. Consumers Becoming Increasingly Sustainability Conscious.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

ESW

JANUARY 11, 2021

The most common type of e-commerce fraud is Chargebacks, one of the most expensive types of fraud an online retailer will experience,” he says. “It’s A survey by Sapio Research found one-third of U.S. consumers would never shop with an online store again after a false decline.

Merchant Services 78

Merchant Services Payment Services Payments eCommerce 78

Tofugear

JANUARY 15, 2020

While many bricks and mortar retailers have moved into online retailing some time ago, the reverse is now happening too. As consumer tastes evolve, physical retail can play a key role in allowing retailers to engage with shoppers in new and innovative ways.

Fashion 36

Fashion Omnichannel Channel Online Retail 36

BigCommerce

FEBRUARY 13, 2018

With the help of short text ad copy and display URLs, online retailers began using the tool in a pay-per-click (PPC) context. Survey data shows that one of ecommerce’s main impacts on supply chain management is that it shortens product life cycles. 2005 – Amazon introduces Amazon Prime membership.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

AcquireConvert

JULY 17, 2021

Put simply, ecommerce margins are the difference in price between what an online retailer and his or her customer pay for the same product. The first column shows the number of businesses surveyed, the second shows the average gross margin and the third column shows the net margin.

Shopify 36

Shopify eCommerce Merchant Services Operations 36

Omnisend

DECEMBER 7, 2022

Finally, it’s expected that ecommerce will make up 25% of total global retail sales by 2026, up from 19% last year. Though online retail sales have been increasing steadily in the USA for years to $768 billion in 2021, ecommerce statistics show that brick-and-mortar sales still make up the majority of retail sales in the country.

eCommerce 78

eCommerce Payments Merchant Services Social Media 78

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. Many are planning to drastically improve their overall in-store efficiency by implementing the best retail POS systems. But, here’s the kicker.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions. Many are planning to drastically improve their overall in-store efficiency by implementing the best retail POS systems. But, here’s the kicker.

POS 104

POS Payment Services Merchant Services lightspeed 104