Kissmetrics

JANUARY 27, 2021

How’s it doing in 2021? Video and voice search are leading the charge in 2021. Tactics and channels that worked last year, or even last month, might not deliver the same robust results today. So, what’s happening in content marketing, version 2021? Content Marketing: 2021 Current Trends. Is it still the king?

Marketing 311

Marketing Social Media Blog B2C 311

Forrester eCommerce

MARCH 22, 2021

In case you missed, Now Tech: Cross-Channel Campaign Management In Asia Pacific, Q1 2021 is out, where we covered 27 key CCCM players in the region. Contextual. Personalized. – The three words that every customer longs for and every marketer strives for. The pace of consumer behavior change has mutated this year as a […].

Channel 259

Channel Management Consumer Marketing 259

Forrester eCommerce

JUNE 3, 2021

Following up the previously published Now Tech report, I’m excited to announce that The Forrester Wave™: Cross-Channel Campaign Management In Asia Pacific, Q2 2021 is now live.

Channel 243

Channel Management Customer Data Technology 243

Forrester eCommerce

OCTOBER 23, 2020

Read an overview of our 2021 B2B sales predictions. COVID-19 accelerated the digital next normal for B2B sales. What lies ahead?

B2B 472

B2B Channel Marketing Customer 472

Retail TouchPoints

FEBRUARY 1, 2021

So what are the customer experience and commerce trends that will continue, or become more fully realized, in 2021? Without seamless checkout and customer service options available across channels, customers will go elsewhere — especially now that more shopping is done online and consumers can switch to the competition with a quick click.

Customer Experience 323

Customer Experience Customer Omnichannel Social Media 323

Retail TouchPoints

APRIL 23, 2021

The 2021 class of impressive leaders is comprised of founders, CEOs, creative directors, design managers, marketing executives, ecommerce gurus, VPs and many more changemakers rewriting the rules of retail in unique and exciting ways. Christiana DiMattesa , Senior Director Marketing, DTC Channels and Experience, The Americas , Under Armour.

Retail 325

Retail Omnichannel Management eCommerce 325

Retail TouchPoints

JANUARY 11, 2021

Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021. Real-time data is the key for 2021. With that in mind, here are three predictions for retailers in the coming year. There’s no time like the present to reap the rewards of D2C marketing.

Small Business Retail 269

Small Business Retail Retail eCommerce Social Media 269

Retail TouchPoints

FEBRUARY 23, 2021

Entering 2021, retailers are still looking to beef up their ecommerce strategy to get this trend to stick. Then, that data can be used to inform messaging on traditional channels, where advertisers otherwise won’t get feedback as quickly. People move quickly, and the faster brands can do creative testing, the better off they’ll be.

Social Media 297

Social Media Consumer Marketing Channel 297

Kissmetrics

FEBRUARY 16, 2021

With the constant addition of new features, like passage indexing and mobile-first indexing, the SERPs of 2021 look far different than they did just a year or two ago. Here’s what you need to know about SERPs in 2021. SERP Result Trends in 2021. What SERP result trends should you pay attention to for 2021 and beyond?

SEO 359

SEO Mobile Games Marketing 359

Retail TouchPoints

JANUARY 27, 2021

growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributing vaccines. In 2021, the overall picture is gloomy: rising unemployment and subsequent low consumer confidence are projected to lead to a drop in consumer spending. However, IMF projects a 5.4%

Retail 279

Retail Social Media Channel Multichannel 279

Retail TouchPoints

JUNE 10, 2021

Retail sales for 2021 are now expected to grow between 10.5% growth that was projected in February 2021, though some analysts cautioned that different retail segments, at different times of the year, would see their own ups and downs. “It Additionally, some analysts cautioned that growth could cool down later in 2021.

Sporting Goods 183

Sporting Goods Travel Apparel Webinar 183

Retail TouchPoints

MAY 12, 2021

It closed down all channels except online, and put all its advertising dollars and social media initiatives into selling direct to consumers (DTC). Bringing together software engineers, designers and analysts, the group will be tasked with the rapid evolution of Pandora’s digital customer experience and driving sales through digital channels.

Jewelry 269

Jewelry Multichannel Retail Merchant Services 269

Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 trillion in 2020, while U.S. 18 and Dec.

Omnichannel 306

Omnichannel Fulfillment Shipping Costs Social Media 306

Kissmetrics

FEBRUARY 22, 2021

What worked last year may not be enough to creep ahead in 2021. Here, we’ll detail some trends to keep an eye on in 2021, but before we do, let’s look at why content marketing keeps evolving. Repurposing Content Across Channels. Content Marketing Trends for 2021 and Beyond. As Chad Millman, VP/editorial director of U.S.

Marketing 290

Marketing Social Media Mobile eCommerce 290

Kissmetrics

FEBRUARY 19, 2021

Current 2021 Trends in Entrepreneurship. In 2021, don’t let a lack of IT expertise hold you back from innovating. Producing Content in Multiple Formats and for Multiple Channels. Facebook groups Reddit communities LinkedIn groups Slack channels. Here are the ten key trends influencing entrepreneurs this year and beyond.

Social Media 361

Social Media Payment Services eCommerce Multichannel 361

Retail TouchPoints

APRIL 5, 2021

So after a year of such rapid transformation, what can we expect to see in 2021? With the economy not expected to recover to pre-COVID-19 levels for some time, this is a trend we see continuing into 2021. In 2021, it won’t be adequate for merchants to only support card transactions online if they want to stand out in a crowded market.

Merchant Services 248

Merchant Services Payment Services Payments eCommerce 248

Retail TouchPoints

APRIL 26, 2021

The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online. Those grocery retailers that listen, and move proactively, could have a very good 2021. Promotions are a Priority for Shoppers. It’s a statement that is as true now as it was last year. Only more so.

Retail 279

Retail Mobile Reference Download 279

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. Despite this, all retailers must continue strengthening their online channel to meet customer needs and drive growth thanks to this new momentum.

eCommerce 279

eCommerce Payment Services Cryptocurrencies Digital Currency 279

ROI Revolution

NOVEMBER 2, 2021

Published June 29, 2021 | Updated November 2, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 144

eCommerce Gifts Shipping Costs SEO 144

ROI Revolution

SEPTEMBER 7, 2021

Published June 29, 2021 | Updated September 7, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 147

eCommerce Gifts Shipping Costs Shipping 147

ChannelAdvisor

DECEMBER 21, 2021

As we close out this incredible year, we’re taking a quick look back at some of the most popular resources we provided in 2021. . In case you missed any, we’re listing our top 10 resources from 2021 below. Spoiler alert: We make a few appearances, including the #1 spot in the channel management category.) .

eCommerce 130

eCommerce Webinar eCommerce Software Fulfillment 130

ROI Revolution

MAY 6, 2021

Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

MARCH 8, 2021

Since the start of the pandemic, companies have had to make an aggressive shift to an all-digital marketing approach, with email being the go-to channel. That’s why we predict retailers will increase authentication efforts in 2021; and inbox providers agree. The email inbox is crowded like never before. Email is Still in Charge.

Customer Data 168

Customer Data Mobile Travel Banking 168

Ecommerce Platforms

OCTOBER 26, 2021

This function allows you to connect all of your sales channels to build a seamless customer experience, strengthen your customer support center and also provide contemporary shopping options like buying online and pick up in-store with your data on all channels synced. Omnichannel. SEO Functionality. Product Data Unification.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

Groove

DECEMBER 23, 2020

As you create and implement your mobile strategy, we recommend keeping an eye out for these trends: Anticipate Omni-Channel Shoppers. Anticipate Omni-Channel Shoppers. There are two specific mobile sales channels: mobile-optimized websites and apps. Offer Native Mobile eCommerce Checkouts. Apps vs Mobile-Optimized Experiences.

Mobile eCommerce 310

Mobile eCommerce Mobile eCommerce Social Media 310

Retail TouchPoints

MARCH 4, 2022

The final stretch of 2021 was solid overall, despite some concerns that supply chain and staffing issues would drag down holiday spending. Nike , which is by far Foot Locker’s biggest vendor, represented nearly two-thirds of total supplier spend in Q4 2021. However, this doesn’t mean that the industry is growing complacent.

Fulfillment 246

Fulfillment Apparel Improvements Supplies 246

ROI Revolution

OCTOBER 4, 2021

Published June 22, 2021 | October 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Programmatic ad spend stats (2021). Programmatic ad spend is projected to approach $80 billion in 2021, up from just $63 billion in 2020 ( Statista ). YoY increase ( Statista ).

Multi-channel 147

Multi-channel White Paper Consumer Social Media 147

Retail TouchPoints

SEPTEMBER 5, 2024

The deal includes a pro-rata payment to Nordstrom to buy out its minority interest in the brands , which the department store acquired as part of a previous joint venture with Asos back in July 2021.

Payment Services 288

Payment Services Payments Department Stores Online Retail 288

Kissmetrics

SEPTEMBER 3, 2021

Some of the many benefits of marketing analytics tools include: viewing real-time, comprehensive outcomes of marketing efforts across channels improving lead generation through actionable insights gaining insights into customer behavior and preferences using predictive analytics to enable your business to be proactive rather than reactive.

Marketing 278

Marketing Consumer Reference Leisure 278

Omnisend

DECEMBER 3, 2021

more orders YoY Of all the channels analyzed, push notifications were the least popular, but still the best converting The total number of promotional push messages sent was 492% higher than in 2020, with an overall conversion rate of 1.22% Promotional push orders increased 93% this year, while automated push orders saw a whopping 230% increase YoY.

eCommerce 148

eCommerce Gifts Channel Games 148

Retail TouchPoints

SEPTEMBER 23, 2021

As SEOs [search engine optimizers], any heavy lifting we can do to clear a path for our clients toward success in the holiday shopping season will be especially welcome in 2021. Economists are predicting another very strong, extended online shopping period in Q4 2021. Ecommerce spending in November-December 2020 rose an astounding 45.2%

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

Ecommerce Platforms

AUGUST 10, 2021

The free virtual conference will be held from September 14 to 15, 2021, and will offer participants proven expert tips and tactics, strategies, and actionable real-world success stories. What will Participants of 2021 Make it Big Virtual Conference Learn? Bills and Mary Ellen's keynote session will be held on September 15th, 2021.

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Omnisend

NOVEMBER 18, 2021

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. Notifying the selling channel of the shipping confirmation can be a tiring process if you do it by hand. The dates to keep in mind for 2021 are as follows. Reading Time: 5 minutes.

Shipping 148

Shipping Merchant Services Shipping Labels Supplies 148

ROI Revolution

OCTOBER 5, 2021

Published June 29, 2021 | Updated October 5, 2021. The 2021 holiday shopping season will be no exception, with consumers’ shopping habits and spending behaviors transformed by the events of the past several months. Bookmark and keep coming back so you’ll always be up-to-date with the 2021 holiday shopping landscape.

eCommerce 120

eCommerce Gifts Shipping Costs SEO 120

ChannelAdvisor

JUNE 23, 2021

Please Note: The gross merchandise value data presented below (“GMV”) is based on aggregate sales activity across our entire customer base globally and includes sales from all channels excluding digital marketing channels. Prime Day 2021 – GMV Robust Despite a Tough Comparison. Which Categories Performed Best?

eCommerce 95

eCommerce Consumer Electronics Electronics Jewelry 95

Kissmetrics

FEBRUARY 2, 2021

2021 SaaS Trends that Affect Brand Advocacy. The more people who share your content across social channels, the more customers you attract to your business. By promoting products via employees, you have access to personal networks that you might not otherwise reach exclusively through a brand channel.

Social Media 320

Social Media B2B Games Marketing 320

Liveintent

DECEMBER 1, 2021

To better understand how publishers are preparing to tackle identity and monetization in a post-third-party cookie world, LiveIntent partnered with CoLab Media Consulting and Beeler.Tech in the production of the Rev Ops Barometer H2 2021. The post Rev Ops Barometer H2 2021 appeared first on LiveIntent Blog. Here are those findings.

Channel 125

Channel Other Technology Improvements 125