Steve Dennis

DECEMBER 30, 2024

With a few exceptions, valuations for most high profile “disruptor” brands have collapsed and many are now turning to wholesale channels to expand their reach and lower customer acquisition costs. I first wrote about the incredibly shrinking store format back in 2021. Until they weren’t.

Retail 167

Retail Multi-channel Department Stores eCommerce 167

Retail TouchPoints

JULY 6, 2022

as its official retailer across all channels in India. The long-term franchise agreement will allow Reliance to introduce Gap’s latest offerings through a mix of exclusive brand stores, multi-brand store expressions and digital commerce platforms. has named Reliance Retail Ltd. Financial terms of the deal were not disclosed. “We

Multi-channel 278

Multi-channel Consumer Electronics Fashion Retail 278

Retail TouchPoints

APRIL 12, 2022

The certified B Corp retailer, which has a goal of being 100% plastic-free by 2025 , will deploy Barrymore for its first multi-channel brand campaign, “Wish-cycling,” which seeks to debunk the myth that plastic recycling can provide a solution to the environmental crisis plastic represents.

Multi-channel 277

Multi-channel Channel Operations Improvements 277

Ecommerce Platforms

NOVEMBER 18, 2021

You also have the option of choosing a sales channel for an automated catalog connection. Sales channels on those platforms can be connected for automated catalog addition. There is a multilingual and multi-currency option for stores with global audiences. Multi-currency and multilingual management.

Shipping Costs 187

Shipping Costs Fashion Payment Services Multi-channel 187

Retail TouchPoints

JULY 12, 2021

ASOS acquired the Topshop brand portfolio from Arcadia Group in February 2021. . Now, Nordstrom will have the exclusive multi-channel retail rights for both brands in all of North America, including Canada, and own a minority stake globally. Nordstrom has been the exclusive distributer of Topshop and Topman in the U.S.

Multi-channel 264

Multi-channel Multichannel Department Stores Fashion 264

Retail TouchPoints

JULY 19, 2022

What emerged was a focus on companies’ wealth of first-party data, which is collected directly from their consumers, allowing advertisers to target audiences across numerous channels via retail media networks. Prior to his promotion to CTO , Krepsik served as Quotient’s Chief Analytics Officer from April 2021 through June 2021.

Retail 288

Retail Multi-channel Omnichannel Technology 288

Ecommerce Platforms

NOVEMBER 16, 2021

Red Stag Fulfilment is an award-winning solution for fulfilment, chosen as the best fulfilment service for both 2020 and 2021. Red Stag works best with retailers looking to ship heavier, bulky packages through a range of sales channels. Multi-warehouse stock splitting. Great for multi-channel selling. Go to top.

Shipping Costs 196

Shipping Costs Fulfillment Shipping Multi-channel 196

Ecommerce Platforms

JUNE 21, 2021

Multi-channel selling opportunities. Because AmeriCommerce is intended for building larger stores or multi-store environments, you can expect to pay a little more than some competing options. Excellent for multi-store environments. You’ll get SEO-optimized sites, plenty of cross-channel selling options, and more.

BigCommerce 223

BigCommerce Payment Services Shipping Costs Download 223

Retail TouchPoints

MARCH 2, 2021

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. That number was even higher in January 2021. “ We’re going from a binary type of returns process to a multi-node, multiple-attribute returns model ,” said Rop. “We

Merchant Services 328

Merchant Services Retail Multi-channel eCommerce 328

BigCommerce

MARCH 27, 2018

trillion by 2021. Wholesale ecommerce is already a lucrative channel for plenty of B2C businesses. In fact, you might already sell B2B and through a wholesale channel if you sell to: Boutiques and brick-and-mortars that are not your own. Launch Your Wholesale Channel Now. trillion in 2017. In the U.S. trillion in 2017.

B2B 333

B2B B2C eCommerce Multi-channel 333

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.

Shipping Costs 321

Shipping Costs Payment Services Multi-channel Mobile Payments 321

Retail TouchPoints

FEBRUARY 16, 2024

In fact, according to the Genesys State of Customer Experience Report , only 18% of consumers worldwide said that online retailers provided exceptional service last year — down 22% from 2021. They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale.

Customer Experience 313

Customer Experience Payment Services Improvements Customer 313

Retail TouchPoints

JULY 22, 2022

The B2B sector (including manufacturing) is no exception, with sales across digital commerce sites , log-in portals and marketplaces surging by 18% between 2020 and 2021, to top $1.6 Sellers now operate digital commerce channels for everything from drill bits to electric motors and hydraulic components. trillion last year.

B2B 312

B2B Multi-channel Demo Travel 312

Ecommerce Platforms

JUNE 1, 2021

This makes it a good pick if you want to create a consistent chat experience across all channels. Suitable for use with various smartphone apps, HubSpot keeps the conversation with your customers going on any channel. Integrates with various channels. You will need a Shopify store and Shopify Ping to get started. Best for ?.

Live Chat 197

Live Chat Shopify Multi-channel Omnichannel 197

Retail TouchPoints

APRIL 3, 2023

The company pointed to its leadership team — which now also includes newly appointed CTO Dara Meath — as “instrumental” to Build-A-Bear’s success in the past two years, with both 2021 and 2022 marking the company’s most profitable years ever, respectively. The company also generates 10 billion media impressions annually.

Workshop 263

Workshop Marketing Multi-channel Toys 263

ROI Revolution

MAY 6, 2021

Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Retail TouchPoints

MARCH 6, 2023

To combat this, companies should “look beyond a single-carrier and utilize multi-carrier shipping experiences. Multi-carrier shipping options help expand delivery and last-mile services, and customers like to have options.” Overall time in transit was 22% faster in 2022 over 2021 — and 42% faster than in 2020.

Shipping Costs 277

Shipping Costs Shipping Multi-channel Fulfillment 277

Ecommerce Platforms

OCTOBER 28, 2021

Step 13: Link to Other Sales Channels. At some point, you may want to start selling on other sales channels like Amazon, eBay, or even social networks. Start by adding one or two sales channels where you have some experience. Look into the following types of sales channels: Online marketplaces like Etsy, Amazon, and eBay.

Payment Services 245

Payment Services Merchant Services Payments eCommerce 245

Ecommerce Platforms

APRIL 28, 2021

Multi-channel ecommerce selling. You get SEO-optimized pages, and plenty of options for cross-channel selling on social media. Lots of selling options and cross-channel selling. This platform will give you everything from SEO functionality to state-of-the-art cross-channel selling. Multi-channel selling available.

Merchant Services 197

Merchant Services Shipping Costs Payment Services WooCommerce 197

Retail TouchPoints

JANUARY 22, 2021

Shares of American Eagle Outfitters (AEO) were up today following the retailer’s 2021 investor meeting, where the company outlined plans to close at least 200 largely mall-based American Eagle locations while at the same time expanding its Aerie brand. billion , up more than $400 million from 2019. “The

Multi-channel 234

Multi-channel Omnichannel Apparel Operations 234

Ecommerce Platforms

NOVEMBER 29, 2021

Shopify has its own POS app, multi-channel selling strategies, with access to eBay and Amazon, and a range of inventory and order management tools. Integrations for multi-channel selling. Excellent multi-channel selling opportunities. You also get features like: Marketing tools to boost conversions.

eCommerce Platforms 196

eCommerce Platforms eCommerce Payment Services Shipping Costs 196

Ecommerce Platforms

OCTOBER 20, 2021

Streamline Multi-locations and Franchise. For access to the other module features such as employee management, kitchen display system, drive-thru,, multi-location and franchise management, line ups app, and mobile app you have to include them as add-ons for an additional cost. MYR POS Review: Customer Support.

POS 210

POS Payment Services Point of Sale Payments 210

ROI Revolution

OCTOBER 4, 2021

Published June 22, 2021 | October 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Programmatic ad spend stats (2021). Programmatic ad spend is projected to approach $80 billion in 2021, up from just $63 billion in 2020 ( Statista ). YoY increase ( Statista ).

Multi-channel 147

Multi-channel White Paper Consumer Social Media 147

Retail TouchPoints

SEPTEMBER 22, 2022

From 2019 to 2021, the Luxury Pavilion has seen its customer base grown by more than 150% and sales have increased nearly 300%. Today 96% of Chinese consumers shop online-offline, or cross-channel. Through these technologies we are able to provide multi-dimensional interactions between customers and the brands.”.

White Paper 262

White Paper Customer Multi-channel Fashion 262

Retail TouchPoints

DECEMBER 9, 2021

Diversify channels to sidestep disruptions. To keep pace with the speed of commerce, brands must enable multi-point fulfillment at scale, unlocking the capability to route orders to the most cost-effective warehouses, closest to end consumers. Diversification can begin as early in the chain as manufacturing.

Supplies 305

Supplies Fulfillment Shipping Costs Multi-channel 305

Retail TouchPoints

OCTOBER 17, 2022

With the support from our Board, CEO, other executives and company leaders, we developed a multi-year strategy named “Raise the Future,” which is aligned with our company’s purpose. How do you and the broader executive team play a role in activating that purpose across channels and initiatives??.

Multi-channel 279

Multi-channel Consumer Improvements Retail 279

Ecommerce Platforms

JULY 14, 2021

Supports sales on multiple channels. AmeriCommerce even supports cross-channel selling on eBay, Amazon and more. Great range of multi-store management features. Great alternative to Squares for multi-channel selling. White label packages are available, along with annual discounts. Easy to use on the backend.

Shipping Costs 211

Shipping Costs Merchant Services Payment Services Volusion 211

Retail TouchPoints

SEPTEMBER 16, 2021

spent an average of 50 minutes on mobile devices, according to eMarketer; jump to 2021 , and that number has more than quadrupled, to 3 hours 46 minutes. Social commerce is already a multi-billion dollar business in the U.S., There’s no time to waste, because consumers are already there. In 2010 , adults in the U.S. earning $26.97

Consumer 312

Consumer Social Media Retail Multi-channel 312

Retail TouchPoints

JANUARY 14, 2021

At Bed Bath & Beyond, Reath will be responsible for the launch of new customer value propositions for each of the company’s core retail banners in 2021. Bed Bath & Beyond also announced the appointment of three multi-award-winning marketing and communication agencies as it continues to strengthen its creative team.

Beauty and Health 179

Beauty and Health Marketing Multi-channel Social Media 179

Retail TouchPoints

AUGUST 25, 2021

If retailers think online shopping in 2021 is about the simple exchange of goods for money, they’re doing it wrong. A cloud-native approach facilitates speed, agility, scalability, customization and all of the other things online retailers in 2021 value so much. Customers don’t just want to buy a product — they want an experience.

Payment Services 264

Payment Services Retail Multi-channel Payments 264

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). For example, Macy’s RMN hit the market in 2020 and was able to generate $105 million in revenue by the next year, 2021.

Retail 298

Retail Social Media Multi-channel Channel 298

Retail TouchPoints

MARCH 30, 2021

The company owns, designs, produces and distributes its own exclusive licensed sports merchandise, and also operates multi-channel commerce (ecommerce as well as physical stores, often in event venues) for more than 300 sports brands and leagues, including the NFL, MLB, NASCAR, the NBA and PGA. To date, Fanatics has raised $2.4

Multi-channel 179

Multi-channel eCommerce Events Channel 179

Ecommerce Platforms

JANUARY 11, 2021

Support for multi-channel selling across social media and Amazon. Multi-lingual capabilities – no site-wide multi-lingual capabilities are offered by either platform. With both platforms, for closer implementation of multi-lingual capabilities, you have to resort to either hand-coding or third-party tools/support.

3dcart 185

3dcart Shopify Payment Services Shipping Costs 185

Ecommerce Platforms

JULY 21, 2021

Shopify works alongside an impressive range of sales channels, including social media and Amazon. This works wonders if you're looking to get into multi-channel selling. You can host and sell unlimited products, create product variations, sell via several sales channels and marketplaces, and access over 100 payment gateways.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Retail TouchPoints

DECEMBER 20, 2022

Sophisticated counterfeits sold online, or even in legitimate channels, are hard to spot. In 2021, U.S. As in law enforcement, the answer is a systematic, multi-disciplinary approach, combining enterprise-scale open-source intelligence gathering with expert analysis and investigation. Fighting Back Against Fakes.

Social Media 58

Social Media Multi-channel Shipping Costs Operations 58

Ecommerce Platforms

OCTOBER 31, 2021

The best automations are usually workflow-based multi-step solutions which allow you to connect with your customers as they go through the purchasing process with your company. Plus, you can set templates and formats specifically to ensure your content is ready to share on social media channels like Instagram and Facebook.

Payment Services 195

Payment Services Payments Social Media SEO 195

Kissmetrics

FEBRUARY 24, 2018

By 2021, video traffic will account for 82% of all consumer Internet traffic. The virality of Dollar Shave Club’s video took the startup to a multi-million dollar company. In this instance, a product video, wouldn’t work on a channel like YouTube. This goes to show that successful channels are quality channels.

Marketing 246

Marketing Social Media Multi-channel Channel 246