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Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

Retail TouchPoints

Why Multichannel for Jewelry Retailers? Nearly 50% of those surveyed said they’d be doing more of their shopping online in 2021; more than one third said they’d be using buy online, pick up in-store more, and more than one quarter said they’d be using curbside pickup more this year than they did pre-pandemic. Agility Pays Off.

Jewelry 269
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Grocery Trails the Retail Industry in CX and Fulfillment. Here are 4 Ways That Will Change in 2021

Retail TouchPoints

Online grocery shopping sales grew 54% for the year and are predicted to top $100 billion in 2021. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

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Marketing Automation: What is it, Examples & Tools [2021]

Kissmetrics

You can maximize AdWords ROI and use multichannel tracking to get a full picture of both sales and marketing metrics. They no longer list their pricing online, but previous plans started around $2,000 a month. Track Marketing Interactions Across All Channels With Bizible. Bizible closes the gap between sales and marketing.

Marketing 362
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Gap to Close all 81 UK Stores, Seek Franchise Partners for Other European Markets

Retail TouchPoints

Gap will be shuttering all 81 of its stores in the UK and Ireland by the end of September 2021 as part of a strategic review of its European business. Shutdowns will begin in August 2021, but Gap isn’t exiting the countries completely — it will maintain its ecommerce business in the region and is looking for a partner to run that operation.

Other 279
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Petco Unleashes Rover.com to Offer Additional Services

Retail TouchPoints

We are pleased to expand our relationship with Rover and make their services more accessible to pet parents through Petco’s integrated, multichannel ecosystem of solutions,” said Jenny Wolski, SVP of Omnichannel Experience at Petco in a statement. But other pet care retailers are vying to be leader of the pack.

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6 Trends that Point To a Holistic Approach to Ecommerce

Retail TouchPoints

I don’t have a crystal ball, but knowing the trajectory of the trends forming now will arm you to stay relevant in 2021 and beyond. #1: The importance of omnichannel has been preached for years, yet most ecommerce entrepreneurs are stuck in multichannel mode. In 2021, sustainability cannot be virtue signaling.

eCommerce 279
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AJ Tack Hands the Reins to ChannelAdvisor for More Effective Multichannel Marketing

ChannelAdvisor

But AJ Tack wanted the full benefit of ChannelAdvisor’s multichannel commerce platform to grow its digital presence, capture more sales on Google and manage its broader range of listings. . Now, the company has more time to focus on critical areas and plans for growth instead of managing tedious details of its multichannel campaigns. . “If