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What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape

Retail TouchPoints

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. As a result, companies had to contemplate, ‘What is my omnichannel strategy? What does the ideal of omnichannel look like, in your opinion?

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5 REASONS OMNICHANNEL ORDER FULFILMENT IS ABOUT MORE THAN JUST SPEED…

RetailMinded

2021 was unlike any other year in commerce history, pushing digitalization full speed ahead thanks to the pandemic forcing retailers to adapt to changes in consumption, channel shifts, supply chain, customer expectations and more. . 3 : SUPPLY CHAINS NEED TO BE MORE AGILE. In turbulent times, change is essential for business success.

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Top 7 Omnichannel Retail Trends for 2021

ROI Revolution

Published May 6, 2021. According to eMarketer , almost 50% of retail CFOs in the US are pursuing a digital transformation in 2021. To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Claim your copy!

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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). Consumer expectations have evolved in the digital age, and retailers are now offering a multitude of flexible order delivery methods such as “Buy online, pick up in-store”, “curbside pickup”, “order in store, deliver home” and more.

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A Guide to Omnichannel Commerce for International Expansion

ESW

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? For example, in 2021, 43% of shoppers bought a product online and picked it up in a store. An omnichannel approach ensures that brands meet customers where they are.

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Ikea Drones Will Employ AI to Work in Tandem with Fulfillment Employees

Retail TouchPoints

By integrating this new system into fulfillment spaces, Ikea’s operations will “run continuously,” the company shared in an announcement. Ikea initially adopted drone technology in 2021 when it partnered with AI and robotics company Verity to develop an autonomous drone solution for warehouses.

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What is Curbside Pickup? A Key Omnichannel Fulfillment Strategy Explained

Fabric

Before the rise of omnichannel fulfillment , the act of someone handing you an order in your vehicle was mostly limited to drive-in restaurants and drive-thru windows. offered curbside pickup, but by the end of 2021, that number soared to a whopping 61.8%. In early 2020, only 6.6% What is Curbside Pickup?